Warranty Information - Western Digital WD Caviar Installation Manual

Warranty Information

Obtaining Service
Western Digital Corporation ("WDC") values your business and
always attempts to provide you the very best of service. If this Product
ever requires maintenance, either contact the dealer from whom you
originally purchased the Product or telephone WDC's Technical
Support Department. No Product may be returned directly to WDC
without first contacting our Technical Support Department at (714)
932-4900 or at (800) 275-4932. If it is determined that the Product
may be defective, you will be given a Return Material Authorization
("RMA") number and instructions for Product return. An
unauthorized return, i.e., one for which an RMA number has not been
issued, will be returned to you at your expense. Authorized returns are
to be shipped prepaid and insured to the address on the RMA and are
to be packaged securely to prevent damage. In order to conclusively
establish the period of warranty, an original purchase receipt must
accompany the returned Product. WDC shall have no liability for lost
data, regardless of the cause, recovery of lost data, or data contained
in any Product placed in its possession.
Limited Warranty
WDC warrants that the Product, in the course of its normal use, will
be free from defects in material and workmanship for a period of three
(3) years and will conform to WDC's specification therefor. This
limited warranty shall commence on the purchase date appearing on
your purchase receipt.
WDC shall have no liability for any Product returned if WDC
determines that the product was stolen from WDC or that the asserted
defect a) is not present, b) cannot reasonably be rectified because of
damage occurring before WDC receives the Product, or c) is
attributable to misuse, improper installation, alteration (including
removing or obliterating labels), accident or mishandling while in your
Appendix 51