Western Digital WD Elements Play User Manual

Western Digital WD Elements Play User Manual

Multimedia drive

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WD Elements
Play
Multimedia Drive
User Manual

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Table of Contents
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Summary of Contents for Western Digital WD Elements Play

  • Page 1 WD Elements Play ™ Multimedia Drive User Manual...
  • Page 2 ® Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at http://support.wdc.com. If the answer is not available or, if you prefer, please contact WD at the best telephone number shown below.
  • Page 3: Table Of Contents

    Table of Contents Important User Information ....1 Important Safety Instructions ......1 Recording Your WD Product Information .
  • Page 4 Playing Music ......32 Music Playback ........32 Music Playback Controls .
  • Page 5: Important User Information

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Important User Information Important Safety Instructions This device is designed and manufactured to assure personal safety. Improper use can result in electric shock or fire hazard. The safeguards incorporated into this unit will protect you if you observe the following procedures for installation, use, and servicing.
  • Page 6: Recording Your Wd Product Information

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Recording Your WD Product Information In the following table, write the serial and model numbers of your new WD product. You can find this information on the label on the bottom of the device. You should also note the date of purchase.
  • Page 7: Product Overview

    USER MANUAL Product Overview The WD Elements Play multimedia drive is an easy, affordable way to supersize your movies and photos on your big-screen TV and play your music collection on your home entertainment center. Save your media collection on the multimedia drive, then simply connect the drive to your TV and you’re ready to enjoy all your digital media in...
  • Page 8: Features And Functions

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Features and Functions Features Audio/Video Interface HDMI interface for digital audio and high-definition video Composite interface (RCA yellow/white/red) for analog AV connection S/PDIF (optical) audio for high-fidelity digital audio Video output resolution includes 480i and 576i (composite interface), or 480p,...
  • Page 9 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Additional Features Real Media (RMVB) playback DTS 2.0 Dolby Digital (combo w/ DD+ and Dolby TrueHD) Plug-and-play convenience Popular media format support Metadata support Thumbnail support Aggregated music/photo/video view HDMI or composite video outputs S/PDIF (optical) audio output Plug-n-Play USB 2.0 Support...
  • Page 10: Connections

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Connections Item Component Description USB port Supports connection of removable storage devices, portable multimedia drives, and digital cameras with USB connectors Power jack Connects the power adapter Mini USB port Supports connection of the multimedia drive to a computer as an external USB storage device for content transfer.
  • Page 11: Led Indicator

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL LED Indicator Item Component Description Infrared receiver Receives signals from the remote control. Point the tip of the remote control toward the infrared receiver and ensure that the path between the two is unobstructed.
  • Page 12: Remote Control

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Remote Control CAUTION: Do not expose the batteries or the remote control with batteries installed to excessive heat (direct sunlight, fire, etc.). 1. Infrared transmitter 2. HOME 3. POWER 4. Navigation buttons 5. ENTER 6.
  • Page 13: Getting Started

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Getting Started Package Contents Multimedia Drive USB cable Remote control and Two AAA batteries AC power adapter Quick Install Guide Installation Requirements Standard or HD TV with an HDMI or composite audio/video input Computer with a USB 2.0 connector...
  • Page 14: Installation Procedure

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Multimedia Drive Reformatting The multimedia drive is preformatted as a single NTFS partition for compatibility with all updated Windows operating systems. Go to http://support.wdc.com and refer to Knowledge Base Answer ID 3865 for reformatting the drive to Mac OS X format. See “Troubleshooting”...
  • Page 15 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Step 1 - Connecting the Power Cable 1. Connect the power clip to the power cable plug. The AC power adapter will vary, depending on your location. Some locations do not require a power plug clip. Units sold in those locations will have a fixed power plug.
  • Page 16 4. Drag and drop your media files from your computer to the multimedia drive or from the multimedia drive to your computer. 5. When finished, drag the WD Elements Play icon to the Trash icon for proper dismount. GETTING STARTED – 12...
  • Page 17 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Step 3 - Connecting the Multimedia Drive The following figures illustrate the cable connections supported by the multimedia drive. Note: Composite, HDMI, and S/PDIF (optical) cables are sold separately. Choosing the Best Connection The quality of the picture produced by your TV depends on the quality of your TV and its connection to the multimedia drive.
  • Page 18 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Composite AV Connection (Standard Definition) To use a composite connection (composite cable sold separately): 1. Plug the composite connectors into the input ports on your multimedia drive, yellow to yellow, red to red, and white to white 2.
  • Page 19 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL HDMI Video and Audio (High Definition) HDMI combines high-definition video, multi-channel audio, and inter-component control in a single digital cable. This interface provides video quality resolution of up to 1080p. To connect your multimedia drive using an HDMI cable: 1.
  • Page 20 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL S/PDIF Digital Audio An S/PDIF connection can send digital audio to a receiver capable of decoding multi-channel audio through an AV receiver. 1. Complete the composite or HDMI video connection as described in “Composite AV Connection (Standard Definition)”...
  • Page 21 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Step 4 (Optional)- Connecting a USB Device Transfer your favorite content from your computer to your external USB drive, such ® ® as My Passport or My Book (external USB drive not included).
  • Page 22: Operating The Multimedia Drive

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Operating the Multimedia Drive Using the Remote Control The multimedia drive remote control lets you navigate the Home screen, browse for media files, enable playback options, and customize the system settings. The infrared sensor detects infrared signals from the remote.
  • Page 23: Using The Multimedia Drive Menu

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Using the Multimedia Drive Menu The multimedia drive Home screen menu is displayed when you press HOME on the remote control. The icons on this screen let you browse your media library and configure the multimedia drive’s settings.
  • Page 24: File Manager

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL File Manager Operations Copying Files Follow the steps listed below to copy a file to or from an attached USB memory device. The procedure is the same for all types of media files, movies, photos or music.
  • Page 25 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL 4. Press the navigation buttons to find the location of and select the folder or file you want to copy, then press the SEARCH button. The list of operations displays. 5. To copy your selection, select Copy, press ENTER, and proceed to step 7. To select multiple files and folders, select Select Multiple then press ENTER.
  • Page 26 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL 9. Press ENTER to finish the copy operation. Moving and Deleting Files To move a file on the multimedia drive or USB storage device, follow the steps above for copying files, substituting Move for Copy in steps 5 and 6. The procedure is the same for all types of media files, videos, photos or music.
  • Page 27 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL 2. Accept the default playlist name by selecting OK, then press ENTER. To rename the playlist, select Rename, press ENTER, then enter the new playlist name using the on-screen keyboard. When finished, select OK, then press ENTER.
  • Page 28: Options

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Options Navigate to a location on the HDD internal drive or attached USB storage then press OPTION to bring up the options menu. View Options Set your preferred view option by selecting Thumbnails, List, or Preview.
  • Page 29: Watching Video

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Watching Video You can watch videos on your TV using the multimedia drive. Supported Video Formats The following video file formats are supported. See “Supported Media File Formats” on page 59 for the complete list of supported file formats and codecs.
  • Page 30 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL 3. Locate the video file you want to play. To begin playback of a single video file, highlight the file, and then press ENTER. Resuming Playback If you try to open a video file that has been partially played before, the following...
  • Page 31: Video Playback Controls

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Video Playback Controls Use these buttons on the remote control to control video playback: Button Function STOP Discontinues video playback. PAUSE/PLAY Pauses or resumes video playback on the selected position. Press FF (fast forward) or REV Scans the video playback forward or backward.
  • Page 32: Video Menu Options

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Video Menu Options The video menu options allow you to search, sort, and filter your videos. To display the video options, press OPTION in a directory containing videos. Press ENTER to select an option.
  • Page 33: Video Playback Options

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Video Playback Options Video playback options allow you to customize the way you watch your videos. To display the video options, press OPTION during playback. Press ENTER to select an option. To hide options, press BACK or OPTION again.
  • Page 34: Go To

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Audio Use this option to select the audio language used in the video playback. This option is only available if the current video has more than one audio track. Make sure the audio tracks are located in the same folder as the current video.
  • Page 35 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Video Setting Use the navigation buttons to set brightness, contrast, saturation, and hue of the currently playing video. Press ENTER to confirm your settings. Video Zoom Use these options to change the viewing scale of the video playback screen. Press ENTER repeatedly to cycle through the available zoom options.
  • Page 36: Playing Music

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Playing Music With the multimedia drive you can copy your music library to a USB device and listen to it from your entertainment unit. The following audio file and audio codec formats are supported.
  • Page 37: Music Playback Controls

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL The music playback screen displays information about the currently playing audio file including file, album, artist, and genre name, year, and playback progress bar showing elapsed and total time. Music Playback Controls Use these buttons on the remote control to control music playback:...
  • Page 38: Music Menu Options

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Music Menu Options The music menu options allow you to search, set view modes, sort, and filter your music files. To display the music options, press OPTION in a directory containing music files.
  • Page 39: Music Playback Options

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Music Playback Options To set the music repeat mode: 1. During music playback, press OPTION. 2. Repeat Off is selected by default. You can also choose one of the following options: Repeat One – The current audio track is played repeatedly until you press STOP or BACK.
  • Page 40: Viewing Photos

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Viewing Photos With the multimedia drive you can view your digital photo album in the comfort of your living room. It’s perfect for sharing fun times with your friends and family. The following image file formats are supported:...
  • Page 41: Photo Menu Options

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL To view the next picture file in the photo folder, press NEXT (photo). To view the previous picture file in the photo folder, press PREV (previous). Photo Menu Options The music menu options allow you to search, set view modes, sort, and filter your music files.
  • Page 42: Photo Playback Options

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Photo Playback Options Photo playback options allow you to customize the way you watch your videos. To display the photo options, press OPTION during playback. Press ENTER to select an option. To hide options, press BACK or OPTION again.
  • Page 43: Slide Transition

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Slide Transition Use this option to select from a wide variety of slideshow transition effects. Repeat and Shuffle Options Use these options to set the slideshow to Repeat All, Repeat Off, or Shuffle.
  • Page 44: Photo Info Panel

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Photo Info Panel Press ENTER while displaying a photo or slideshow to bring up the photo info panel. Info about the photo, slideshow, and photo equipment used displays. VIEWING PHOTOS – 40...
  • Page 45: Setup And Advanced Features

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Setup and Advanced Features Setup The Setup menu lets you customize the way you use the multimedia drive and set preferences for media playback. To select a Setup category: 1. Press HOME, then select the Setup icon.
  • Page 46: Setup Navigation Buttons

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Setup Navigation Buttons Use these buttons on the remote control to navigate within and between the Settings screens. Button Function Select a menu Navigation Select a menu setting in an option screen ENTER...
  • Page 47: Screen Saver

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Autoplay DVD-ROM Note: Autoplay does not support USB hubs. Use this menu to turn Autoplay On or Off for a DVD ROM device connected to the USB port. After it is set, and the multimedia drive restarted, Autoplay starts each time the multimedia drive is powered on.
  • Page 48 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL ENTER. The Unlock External HDD menu is grayed out after the external drive has been unlocked or when a password is not being used. Auto Scan Storage When set to Auto Scan On (default setting), auto scan builds/updates a media compilation/database file stored on the internal hard drive.
  • Page 49: Audio Setup

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Audio Setup The following audio settings are available: Set Maximum Volume Limit Use this menu to set the dynamic range control, which reduces or increases sound levels. Options are Off, Medium, and High.
  • Page 50: Video Setup

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Video Setup The following video settings are available: Aspect Ratio Use this menu to select the way videos are displayed. Options include: Normal (Pan Scan 4:3, Letter Box 4:3) Widescreen (16:9, 16:10) Note: The media player’s default setting is 16:9. Make sure your TV can support widescreen resolution, or this default setting can result in a distorted video display.
  • Page 51: Others Setup

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Scale Video Output to 90% Setting this menu to On shrinks the video output to 90% for better viewing on legacy TVs that have a problem showing full resolution. Also, see “Video Zoom” on page 1080P 24Hz 1080P 24Hz improves video content playback on the TVs that support it.
  • Page 52: Locating Media Content

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Locating Media Content To perform a media search: 1. If you want to search for particular type of media (for example, video files only), go to the Home screen for that media type (i.e., select Videos in the main screen then press ENTER).
  • Page 53 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL All files with filenames that begin with the characters entered in the search field are included in the search results. For example, searching for ‘glo’ could result in these matches: Global party.jpg Glow of the Field.jpg Gloss.jpg...
  • Page 54 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL MediaInfo - Examining Your Files MediaInfo (free software) can provide technical and tag information about your video or audio files. MediaInfo provides the following kinds of information: General—title, author, director, album, track number, date, and duration Video—codec, aspect, fps, and bitrate...
  • Page 55: System Maintenance

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL System Maintenance The system firmware of your multimedia drive can be upgraded to the latest release, which can improve support for media file playback and includes bug fixes and product enhancements. To ensure that you receive the latest update, we recommend registering your product at https://register.wdc.com.
  • Page 56 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL 7. The firmware upgrade screen displays. Select OK, then press ENTER. This restarts the system. 8. After restarting, the system automatically enters firmware upgrade mode. 9. Once the update process finishes, the multimedia drive restarts. The new firmware loads automatically.
  • Page 57: Troubleshooting

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Troubleshooting Problem Solution DISPLAY The TV screen is blank and the Make sure the TV is turned on. multimedia drive power LED remains Make sure that the power adapter and power outlet off.
  • Page 58 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Problem Solution AUDIO There is no sound. Make sure the volume on the entertainment unit is not muted. The audio codec might not be supported. The wrong output mode is selected for your...
  • Page 59: Common Error Messages

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Common Error Messages If this message appears Perform this action HOME Media drive is connected as a USB The media drive is currently in USB client mode. client device. Disconnect the USB cable from the USB mini port to exit this mode.
  • Page 60: Frequently Asked Questions

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Frequently Asked Questions How do I play or modify media on my computer? Several multimedia drive applications are currently available, such as Winamp and iTunes, that let you play, arrange, and edit media files. These multimedia drives also let you edit the metadata information for media files.
  • Page 61 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Why is the data transfer rate slow? Your system may be operating at USB 1.1 speeds due to an incorrect driver installation of the USB 2.0 adapter card or a system that does not support USB 2.0.
  • Page 62: Appendix

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Appendix Product Specifications Model Name WD Elements Play Multimedia Drive Description USB 2.0 External HDD with Audio/Video Playback Functionality R/N (Model Number) Ports (Rear) Power, mini-USB, HDMI, L/R Audio, Composite Video, Optical Audio (S/PDIF) Port (Side) USB 2.0 (Type A)
  • Page 63: Supported Media File Formats

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Supported Media File Formats Audio Format Supported? Supported file extensions Supported in video container MP3 (CBR, VBR .mp3 32~320kbps) .mp2 WAV/PCM/LPCM/ .wav/.wave/.adpcm ADPCM AAC (Mpeg 2/4) .aac/.m4a/.m4b/.m4v/.m4r/ Yes for 2 channel; No .mp4...
  • Page 64 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Audio Containers/Codec Format Supported? Supported file extensions Supported in video container AIFF .aiff/.aif/.aifc Ogg Vorbis .ogg .mka Real Audio Playlist (for Audio) Format Supported? Supported file extensions Supported in video container .pls .m3u .wpl...
  • Page 65 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Video Containers/Codec Format Supported? Supported file extensions Supported in video container .avi M2TS/VOB/ISO/IFO (DVD .m2ts/.vob/.iso/.ifo format) Xvid .avi/.xvid MKV (Native chapter and .mkv subtitle support is required) DivX (3.11 and above) Yes* .divx/.avi .wmv/.asf...
  • Page 66: Aspect Ratio

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Aspect Ratio Video output Aspect Ratio Source format Display On 16:9 TV Display On 4:3 TV Lettor Box 4:3 16:9 Pan Scan 4:3 16:9 SD output 16:9 16:9 (16:9 Fixed) 16:9 Wide 16:9...
  • Page 67: Regulatory Compliance

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Regulatory Compliance FCC Class B Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 68 Märkning av CE-symbolen anger att detta systemet uppfyller kraven enligt det Euro- peiska Parlamentet och Rådets direktiv, inklusive EMC-direktivet (2004/108/EC) och Direktivet om Lågspänning (2006/95/EC). En "Försäkran om Överensstämmelse" har gjorts enligt de gällande direktiven och har registrerats hos Western Digital Europa. Merking med CE-symbolet indikerer dette systemets overholdelse av gjeldende direktiver for EU, inkludert EMC-direktivet (2004/108/EC) og lavspenningsdirektivet (2006/95/EC).
  • Page 69: Warranty Information

    WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL KC Notice (Republic of Korea only) 기종별 사용자 안내문 B 급기기 이기기는가정용 (B 급 ) 전자파적합기기로서주로가 (가정용방송통신기자재) 정에서사용하는것을목적으로하며, 모든지역에서사 용할수있습니다 Environmental Compliance (China) Part Name Warranty Information Obtaining Service WD values your business and always attempts to provide you the very best of service. If this Product requires maintenance, either contact the dealer from whom you originally purchased the Product or visit our product support Web site at http://support.wdc.com for information on how to obtain service or a Return Material...
  • Page 70 Western Digital, WD, the WD logo, My Book, and My Passport are registered trademarks in the U.S. and other countries; and WD Elements is a trademark of Western Digital Technologies, Inc. Other marks may be mentioned herein that belong to other companies.
  • Page 71 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Index Numerics copying files 20 deleting files 22 1080P 24Hz 47 moving files 22 options 24 rename 22 accessories 2 save & edit photo album 23 Apple users 17 save & edit playlist 22...
  • Page 72 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL USB connection 17 accessories 2 obtaining service 65 overview 3 language 42 recording information 2 LED indicators 7 registration 2 lip sync 45 regulatory compliance 63 safety information 1 warranty 65 product specifications 58...
  • Page 73 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL screen saver 43 video setup 46 set maximum volume 45 video signal 46 text encoding 42 videos unlock external HDD 43 audio 30 USB auto play 43 go to 30 video 46 information panel 27...

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