Horizontal Voids Appear On Prints - Lexmark M3150dn User Manual

Troubleshooting
Action
Step 4
a
Reinstall the imaging unit.
1
Remove the toner cartridge, and then the imaging unit.
Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
2
Install the imaging unit, and then the cartridge.
b
Resend the print job.
Do streaked vertical lines appear on prints?
Step 5
Replace the imaging unit, and then resend the print job.
Do streaked vertical lines appear on prints?

Horizontal voids appear on prints

Leading edge
Trailing edge
Action
Step 1
a
Make sure your software program is using a correct fill pattern.
b
Resend the print job.
Do horizontal voids appear on prints?
Step 2
a
Load the specified tray or feeder with a recommended type of
paper.
b
Resend the print job.
Do horizontal voids appear on prints?
Yes No
Go to step 5. The problem is
solved.
Contact customer The problem is
support at solved.
http://support.lexm
ark.com or your
service
representative.
Yes No
Go to step 2. The problem is
solved.
Go to step 3. The problem is
solved.
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