HP ZBook 17 G4 Mobile Workstation Maintenance And Service Manual page 100

Table 7-5 System diagnostics failure codes and user actions
Test description
Wireless Module not
supported
Front Audio Not
Connected
Startup Test
Boot Device Manager
BIOS Recovery
BIOS Application
CMOS Recovery
Battery Check
Wireless Modules
Keyboard Error
CPU Fan Not Detected
Chassis Fan Not
Detected
Chassis Fan Not
Detected (Rear)
88 Chapter 7 Troubleshooting guide
Error
Failure description code
The system has detected a 70x
wireless module installed
in the system that is not
supported and has been
disabled.
WLAN Module ID (702)
WWAN Module ID (703)
Bluetooth Module ID (704)
GPS Module ID (705)
Front audio cable has been 100
detached or unseated from
the system motherboard.
Hard Disk 1 SMART 301
Boot device not found 3F0
BIOS Recovery Occurred 500
BIOS Application Error 501
CMOS Recovery Occurred 502
Primary Battery Replace 601
Not installed or responding 701
Keyboard has 800
malfunctioned.
CPU fan is not connected or 900
may have malfunctioned.
Chassis fan is not 901
connected or may have
malfunctioned.
Suggested user actions
Remove non-supported component.
Reseat the front audio cable on the system board.
Attempt to reseat the hard drive and repeat the test. The hard
drive may have failed.
Reset BIOS. Then reseat the hard drive and repeat the test.
This message indicates that BIOS recovery was completed
successfully. No further action is required.
The BIOS installation may have become corrupted. Download the
latest version of the BIOS and install it.
If reinstalling the BIOS fails, contact support for further
assistance.
This message indicates that CMOS recovery was completed
successfully. No further action is required.
This message indicates that the primary battery has very low
capacity. See Checking the Status of the Battery"
http://h20566.www2.hp.com/hpsc/doc/public/display?
docLocale=en_US&docId=emr_na-c00821536
using the HP Support Assistant to verify the battery capacity and,
if necessary, order a replacement.
Reseat the wireless LAN adapter module and antennas.
Because seating or reseating a wireless LAN adapter is unique to
each computer model, see the WLAN module removal section in
the removal and replacement chapter for further details.
Contact support if third-party wireless adapters are installed in
the computer.
Replace the keyboard.
Check the fan connection. If properly connected, replace the fan.
Check the fan connection. If properly connected, replace the fan.
for details on