Qs And As - Zte ZXV10 W300 Quick Installation Manual

6 Qs and As

This chapter describes how to troubleshoot problems in the ZXV10
W300 installation and operations. For other problems not contained in
this chapter, please contact your Service Provider for help.
Problem
The indicator
Make sure that you use the power adapter included in the
is OFF when
package and the adapter is connected properly to the device and
the device is
power socket on the wall
powered on
Make sure you use standard telephone lines (e.g. those
DSL indicator
contained in the device package). Make sure the lines are
is OFF when
connected properly according to the hardware connection
the telephone
procedure described in Chapter 3. Check all the ports to see if
wire is
there are any loose connections. Wait for 30 seconds for the
connected
device to establish a connection to your ADSL service provider.
When the
telephone wire
The symptom indicates the failed connection between the
is connected,
device and the office-end ADSL. Make sure cables are
the DSL
connected properly according to the hardware connection
indicator
procedure described in Chapter 3. If a telephone is required in
alternates
front of the splitter, make sure a microfilter is installed
between slow
properly.
and fast
flashing.
LAN indicator
is OFF when Make sure the Ethernet cable is connected properly to the
the Ethernet hub/Ethernet switch/computer and the ZXV10 W300 device.
Make sure the hub/Ethernet switch/computer are powered on.
cable is
connected
35
Troubleshooting