Toshiba e-STUDIO6520C Service Handbook page 420

[E360] 4th drawer transport jam (not reaching the 3rd drawer feed sensor)
1. Open the PFP paper feed cover and check if there is any paper in front of the 3rd drawer feed
sensor. Remove it if there is.
* If the error still occurs, check the following.
2. Is the 3rd feed sensor working? (Perform the input check: 03-[FAX]OFF/[2]/[D])
* If it is working properly, proceed to 7. If not, check 3 to 6 below.
3. Check if the connectors CN349 on the LGC board is disconnected from the 3rd drawer feed
sensor or the harnesses are open circuited. Check if the connectors CN 241 and CN243 on the
PFP board are disconnected. Correct if any.
4. Replace the 3rd drawer feed sensor.
5. Replace the LGC board.
6. Is the PFP transport clutch working? (Perform the output check: 03-225)
* If it is working properly, proceed to 12. If not, check 8 to 11 below.
7. Check if the connectors CN349 on the LGC board is disconnected from the PFP transport clutch
or the harnesses are open circuited. Check if the connectors CN 241 and CN244 on the PFP
board are disconnected. Correct if any.
8. Replace the PFP transport clutch.
9. Replace the LGC board.
10.Check the condition of the feed roller, separation roller and pickup roller of each paper source,
and replace them if they are worn out.
11. Check the PFP transport roller. Replace it if it is worn out.
[E370] 3rd drawer transport jam (Paper not reaching the 3rd drawer transport sensor)
1. Is the 3rd drawer transport sensor working? (Perform the input check: 03-[SCAN]ON/[1]/[B]).
* If it is working properly, proceed to 6. If not, check 2 to 5 below.
2. Check if the connector CN505 on the PFC board is disconnected from the 3rd drawer transport
sensor or the harnesses are open circuited. Correct if so.
3. Check if the 3rd drawer transport sensor is correctly installed or its detecting element is not
damaged or stained.
4. Replace the 3rd drawer transport sensor.
5. Replace the PFC board.
6. Are the 3rd drawer transport clutch and the 3rd drawer feed clutch working? (Perform the output
check: 03-252, 03-250.)
* If they are working properly, proceed to 9. If not, check 7 to 8 below.
7. Check if the connector CN502 on the PFC board is disconnected from the 3rd drawer transport
clutch or the 3rd drawer feed clutch, or the harnesses are open circuited. Correct if so.
8. Replace the 3rd drawer transport clutch or the 3rd drawer feed clutch.
9. Is the feed/transport motor working? (Perform the output check: 03-122.))
* If they are working properly, proceed to 12. If not, check 10 to 11 below.
10.Replace the feed/transport motor.
11. Replace the PFC board.
12.Check if there is any abnormality on the driving section of the feed/transport motor or the roller.
Correct if any.
e-STUDIO5520C/6520C/6530C
ERROR CODE and TROUBLESHOOTING
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