Failure To Send Packets; Symptom; Troubleshooting Flowchart; Solution - H3C S5830 Series Troubleshooting Manual

Failure to send packets

Symptom

A port is up, but it cannot send packets.

Troubleshooting flowchart

Figure 8 Troubleshooting the failure to send packets

Solution

To resolve the problem:
1. Examine the packet statistics of the port:
a. (Optional.) Use the reset counter interface command in user view to clear the packet statistics
of the port.
This command resets the values of each statistical field to 0, so that you can view the statistics
changes more easily.
b. Determine whether the ports at both ends are always up, and use the display interface
command to determine whether the number of outgoing packets is accumulating.
c. Determine whether the number of error packets is accumulating.
2. Verify that the port configurations do not affect packet sending:
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