Troubleshooting Hardware; Unexpected Switch Reboot; Symptom; Troubleshooting Flowchart - H3C S5830 Series Troubleshooting Manual

Troubleshooting hardware

This section provides troubleshooting information for common hardware problems.
NOTE:
This section describes how to troubleshoot unexpected switch reboot, power supply failure, and fan tray
failure. To troubleshoot transceiver modules, ports, and temperature alarms, see
management" and

Unexpected switch reboot

Symptom

The switch reboots unexpectedly when it is operating.

Troubleshooting flowchart

Figure 1 Troubleshooting unexpected switch reboot
Collect log messages
Contact H3C Support
"Troubleshooting ports."
The switch reboots unexpectedly
Yes
Reload the system
No
No
Can the CLI be
accessed?
No
software image
Is the fault
rectified?
Yes
End
7
"Troubleshooting system
Is the system software
image correct?
Yes