Broadsoft Broadworks Blf - Mitel 6800 Series Administrator's Manual

Mitel 6800 Series SIP Phone Release 4.2.0 SP2 Administrator Guide

BROADSOFT BROADWORKS BLF

The following are sample top softkey and programmable key configurations to enable BroadSoft
BroadWorks Busy Lamp Field support on Mitel IP phones.
By default, BLF/List keys are automatically populated using the data from the BLF/List NOTIFY,
but Administrators can manually configure the programmable key/softkey positioning of
BLF/List targets on their phones. In addition to allowing users the ability to control the key
placement of the BLF/List targets, this feature also ensures the order of targets does not shift
due to lost or partially received BLF/List NOTIFY data packets
Note: For BLF/List functionality, the "list uri" parameter or "BLF List URI" field located
on the key configuration menu of the Web UI must be defined with the same BLF List
URI defined on the BroadSoft BroadWorks Busy Lamp Field page for the respective
account.
To bind a BLF/List target to a key, the key must be configured as a BLF/List key and the value
must be defined with the target's resource URI using the following syntax:
sip:username@domain.com;ext=extension number
whereby the "username@domain.com" is identical to the resource URI of the BLF/List key
configured on the call manager and the "extension number" (an optional value) corresponds
to the target's extension number.
For example, if the resource URI of a BLF/List key is configured on the call manager as
"jsmith@mitel.com", the value of the respective BLF/List key on the phone should be defined as:
sip:9@192.168.104.13
If an extension number is defined (e.g. sip:jsmith@mitel.com;ext=5000) it will be used,
when the key is pressed, to dial out to the BLF/List target in scenarios where the corresponding
key has not been updated with the BLF/List data. If the BLF/List key has been updated, the
target URI is used to dial out when the key is pressed.
Note: If a resource URI is not defined for a key configured with BLF/List functionality,
the key will be automatically populated using the first resource entry from the BLF/List
NOTIFY data that has not already been populated (either manually or automatically).
In addition to configuring the BLF/List key value, the 6867i and 6869i SIP phones allow
Administrators to define the BLF/List key's label. The defined label is displayed on the phone's
screen up until the BLF/List key has been updated by the call manager. If a label is not defined,
the label will be displayed as a series of question marks (i.e. ???) until it is updated with the
appropriate data from the call manager.
D-4
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