Other Audio Problems - Pioneer VSX-1020-K Operating Instructions For The User

Additional information
Symptom
No sound from subwoofer.
No sound from one speaker. • Check the speaker connection (see Connecting the speakers on page 20).
Sound is produced from
analog components, but not
from digital ones (DVD, LD,
CD-ROM, etc.).
No sound is output or a noise
is output when Dolby Digital/
DTS software is played back.
No sound when using the
Home Menu.

Other audio problems

Symptom
Speaker switching sound
(clicking sound) is heard
from receiver during
playback.
Remedy
• Check that the subwoofer is connected properly, switched on and the volume
turned up.
• If your subwoofer has a sleep function, make sure it is switched off.
• Make sure that the Subwoofer setting is YES or PLUS (see Speaker Setting on
page 103).
• The crossover frequency may be set too low; try setting it higher to match the
characteristics of your other speakers (see Speaker Setting on page 103).
• If there is very little low frequency information in the source material, change
your speaker settings to Front: SMALL / Subwoofer: YES, or Front: LARGE /
Subwoofer: PLUS (see Speaker Setting on page 103).
• Check that the LFE channel is not set to OFF, or to a very quiet setting (see
Setting the Audio options on page 69).
• Check the speaker level settings (see Channel Level on page 104).
• Check the speaker level settings (see Channel Level on page 104).
• Check that the speaker hasn't been set to NO (see Speaker Setting on page 103).
• The channel may not be recorded in the source. By using one of the advanced
effect listening modes, you may be able to create the missing channel (see
Listening in surround sound on page 58).
• Check that the input signal type is set to DIGITAL (see Choosing the input
signal on page 62).
• Make sure that the digital input is assigned correctly for the input jack the
component is connected to (see The Input Setup menu on page 44).
• Check the digital output settings on the source component.
• If the source component has a digital volume control, make sure this is not
turned down.
• Check that your player is compatible with Dolby Digital/DTS discs.
• Check the digital output settings or the HDMI Audio output settings of your
player. Make sure that the DTS signal output is set to On.
• If the source component has a digital volume control, make sure this is not
turned down.
• If the HDMI input function is selected, sound is muted until exiting the Home
Menu.
Remedy
• Depending on the listening mode, the front height (or front wide) and
surround back speakers may switch automatically in function of changes in the
input audio. A speaker switching sound (clicking sound) will be heard from the
receiver at this time. If this sound bothers you, we recommend changing the
listening mode (see Listening to your system on page 58).
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