Ricoh D197 Service Manual page 1398

Error Codes
Code
14-00 SMTP Send Error
14-01 SMTP Connection Failed
No Service by SMTP Service
14-02
(421)
D3A5
Meaning
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Suggested Cause/Action
Error occurred during sending to the SMTP
server. Occurs for any error other than
14-01 to 16. For example, the mail address
of the system administrator is not
registered.
Failed to connect to the SMTP server
(timeout) because the server could not be
found.
The PC is not ready to transfer files.
SMTP server not functioning correctly.
The DNS IP address is not registered.
Network not operating correctly.
Destination folder selection not correct.
SMTP server operating incorrectly, or the
destination for direct SMTP sending is not
correct.
Contact the system administrator and
check that the SMTP server has the
correct settings and operates correctly.
Contact the system administrator for direct
SMTP sending and check the sending
destination.
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