Receipt Copy; Refund; Cash Back - VeriFone VX690 User Manual

The terminal prints out the merchant's receipt and asks to print the customer's receipt. Press Enter if
you wish to print out the customer's receipt. Otherwise, press Cancel.
The terminal will remind you to check the customer's ID, depending on the card used. Press Enter,
check the ID and write the last 4 digits of the social security number and which ID was checked to the
receipt.
NOT ALLOWED: The transaction is not allowed with the card type

4.1.7 Receipt copy

Select the Menu icon and choose PRINT COPY.
RECEIPT NUMBER: The terminal suggests the number of the last transaction. Accept by pressing
Enter. Otherwise, type the wanted receipt number and press Enter.
The terminal prints out a copy.

4.1.8 Refund

You can make a refund at any time. If you need to undo a transaction at the same day use the
REVERSAL instead
Select the Menu icon and choose REFUND
ENTER AMOUNT: Type the complete amount and press Enter
INSERT/SWIPE OR TAP CARD: Insert the card into the chip reader, swipe the card or place the card
on top of the display
CREDIT / DEBIT: Choose the payment method.
The terminal prints out the receipts
Refund without the card: Press the * key when the terminal asks to insert the card. The terminal asks
for the card number and expiry date. The terminal will inform NOT ALLOWED if the card does not
allow manual entry.

4.1.9 Cash back

Cash back is a function that allows customers to withdraw cash from the cash register during a
transaction. This action is possible with a credit-or debit card and always requires a transaction.
Only withdrawing cash is not possible with the cashback-function.
Press the MENU icon and select CASH BACK
PAYMENT AMOUNT: Type the sum of the transaction and press Enter.
CASH BACK AMOUNT: Type the sum of the cash withdraw and press Enter.
The terminal prints out receipts, which display separately the payment and cash back amounts.
Always check the customer's ID during a cash back transaction
Sivu
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28.9.2016