Related Manuals for NETGEAR MR1100
Summary of Contents for NETGEAR MR1100
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Page 1: Mobile Router
Nighthawk M1 4GX Gigabit LTE Mobile Router Model MR1100 Us e r Manual January 2017 202-11697-01 350 East Plumeria Drive San Jose, CA 95134... - Page 2 Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply. Trademarks © NETGEAR, Inc. NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.
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Page 3: Table Of Contents
Download the NETGEAR Mobile App ........ - Page 4 Use WPS to Connect to the Mobile Router WiFi Network ....49 Use WPS From the NETGEAR Mobile App ......49 Use WPS From a Web Browser .
- Page 5 Factory Reset ............68 Factory Reset From the NETGEAR Mobile App......68 Factory Reset From a Web Browser .
- Page 6 View Details About Your Mobile Router....... . . 71 View Mobile Router Details From the NETGEAR Mobile App ... . . 71 View Mobile Router Details From a Web Browser .
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Page 7: Chapter 1 Get Started
• Download the NETGEAR Mobile App • Power On Your Mobile Router • Use the NETGEAR Mobile App to Set Up the Mobile Router • External Antennas Note: Firmware updates with new features and bug fixes are available at downloadcenter.netgear.com. Some products regularly check the site and download new firmware, or you can check for and download new firmware manually. -
Page 8: Get To Know Your Mobile Router
Nighthawk M1 4GX Gigabit LTE Mobile Router Get to Know Your Mobile Router Your mobile router lets you create a WiFi access point in any location with cellular network coverage. Use a WiFi access point to connect your computer or mobile devices to your service provider’s mobile broadband network and connect to the Internet. -
Page 9: Status Led
Nighthawk M1 4GX Gigabit LTE Mobile Router Status LED The LED indicates the device’s connection status. Table 2. LED indicator patterns What the Pattern Means Slow blue blink The Nighthawk M1 router is ready. Fast blue blink The Nighthawk M1 router is transferring data. Slow amber blink The Nighthawk M1 router is not ready. -
Page 10: Optional Accessories
Use the USB Type C Cable to Charge Only on page 23 Optional Accessories The following optional accessories are also supported: • Optional micro SD card (sold separately) • Optional antennas (sold separately) For more information, visit netgear.com/telstraaccessories. Get Started... -
Page 11: Install The Sim Card And The Battery
Download the NETGEAR Mobile App The NETGEAR Mobile app lets you set up the mobile router. After initial setup, you can use the app to view or change the mobile router settings. You can also use it to enable Arlo support, play and share media, and enable the travel router feature. -
Page 12: Power On Your Mobile Router
To view the WiFi name and password, press and release the Power button to toggle through the Nighthawk M1 router LCD displays. Use the NETGEAR Mobile App to Set Up the Mobile Router You must use the NETGEAR Mobile app to set up the mobile router. To set up the mobile router: Launch the NETGEAR Mobile app. -
Page 13: External Antennas
Nighthawk M1 4GX Gigabit LTE Mobile Router External Antennas Using an external antenna might be recommended in areas of lower coverage to improve your device performance. MIMO Dual TS9 antennas are available from your retailer. Insert the connector carefully to avoid damage to your device. Figure 4. -
Page 14: Chapter 2 Connect To The Mobile Router
Connect to the Mobile Router This chapter covers the following topics: • Connect to the Mobile Router Network • Use the NETGEAR Mobile App to Access the Mobile Router • Use a Web Browser to Access the Router... -
Page 15: Connect To The Mobile Router Network
Nighthawk M1 4GX Gigabit LTE Mobile Router Connect to the Mobile Router Network You can connect your computers and mobile devices to the mobile router WiFi network. You can also connect a computer to the mobile router through a tethered connection using the USB cable that came in the package with the mobile router. -
Page 16: Tethered Connection
Use the NETGEAR Mobile App to Access the Mobile Router You use the NETGEAR Mobile app to set up the mobile router. After initial setup, you can launch the app again and use it to log in to the mobile router to view or change its settings. - Page 17 • Current WiFi band (swipeable) • WiFi name and password • Connected devices. Swipe down. The dashboard displays the icons shown in the following table. Table 3. NETGEAR Mobile app dashboard icons Icon Description Icon Description WiFi Storage Offloading Security...
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Page 18: Use A Web Browser To Access The Router
Nighthawk M1 4GX Gigabit LTE Mobile Router Use a Web Browser to Access the Router When you connect to the network (either with WiFi or with a tethered connection), you can use a web browser to access the router to view or change its settings. ... -
Page 19: Chapter 3 Manage Battery Usage And Charging
Manage Battery Usage and Charging This chapter includes the following sections: • Extend Battery Life • Change the LCD Screen Display • Recharge the Battery • Use the Mobile Router to Jump Boost Another Device • Battery Tips • General Battery Safety •... -
Page 20: Extend Battery Life
Change the LCD Screen Time-Out and Brightness From the NETGEAR Mobile App To change the LCD screen time-out and brightness: On your smartphone, connect to the mobile router’s WiFi network. Launch the NETGEAR Mobile app. Swipe down. The dashboard displays. Settings. The Settings page displays. -
Page 21: Web Browser
Nighthawk M1 4GX Gigabit LTE Mobile Router Change the LCD Screen Time-Out and Brightness From a Web Browser To change the screen time-out: From a computer that is connected to your network, launch a web browser. Enter http://m.home or http://192.168.1.1. A login page displays. -
Page 22: Recharge The Battery From A Wall Socket
Nighthawk M1 4GX Gigabit LTE Mobile Router Recharge the Battery From a Wall Socket To recharge the battery from a wall socket: Attach one end of the micro USB cable to the connector on the right on the mobile router and attach the other end to the wall charger (included). -
Page 23: Recharge The Battery From A Computer Usb Port
Nighthawk M1 4GX Gigabit LTE Mobile Router Recharge the Battery From a Computer USB Port To recharge the battery from the USB port on your computer: Attach one end of the micro USB cable to the mobile router and plug the other end into the USB port on your computer. -
Page 24: Use The Mobile Router To Jump Boost Another Device
Nighthawk M1 4GX Gigabit LTE Mobile Router In the TETHERING section, select Charge only. Your settings are saved. When you connect the USB type C cable, the mobile router battery charges, but you cannot use the tethered connection to access the mobile router with a web browser. -
Page 25: General Battery Safety
Nighthawk M1 4GX Gigabit LTE Mobile Router • If a battery does not charge or exhibits excessive charging time, it is possible that it reached the end of its life and might need to be replaced. • All batteries degrade and lose charge capacity over time as a result of use or storage and must eventually be replaced. -
Page 26: Appropriate Batteries And Chargers
Observe the following guidelines: • Use only approved batteries in the device. Purchase only products and accessories recommended by NETGEAR or your carrier. Use of unapproved batteries, products, or accessories will void your warranty. • Do not use incompatible batteries and chargers. Some websites and second-hand dealers, not associated with reputable manufacturers and carriers, might sell incompatible or even counterfeit batteries and chargers. -
Page 27: Chapter 4 Manage Your Internet Connection
Manage Your Internet Connection This chapter explains how to manage your mobile router Internet connection. The chapter covers the following topics: • View Your Data Usage • Offload Your Mobile Internet Connection • Specify Cellular Settings • Enable VPN Service... -
Page 28: View Your Data Usage
Nighthawk M1 4GX Gigabit LTE Mobile Router View Your Data Usage You can view an estimate of your data usage on the mobile router LCD, from the NETGEAR Mobile app, and on the mobile router web page. To find out how to manage your data, visit telstra.com/yourdata. -
Page 29: View Data Usage From A Web Browser
Nighthawk M1 4GX Gigabit LTE Mobile Router View Data Usage From a Web Browser You can log in to the mobile router from a computer using a web browser. To view estimated data usage information on the mobile router web page: From a computer that is connected to your network, launch a web browser. -
Page 30: Turn On Data Offloading From The Netgear Mobile App
If you want to use a tethered connection and offload, use WiFi offloading. You cannot use an Ethernet connection and a tethered connection at the same time. Figure 7. Tethered access is not supported during Ethernet offloading Turn On Data Offloading From the NETGEAR Mobile App To turn on data offloading: Launch the NETGEAR Mobile app on your smartphone. -
Page 31: Turn On Data Offloading From A Web Browser
Your settings are saved. Specify Cellular Settings You can specify cellular network settings for the mobile router. Specify Cellular Settings From the NETGEAR Mobile App To specify cellular settings: On your smartphone, connect to the mobile router’s WiFi network. -
Page 32: Specify Cellular Settings From A Web Browser
Nighthawk M1 4GX Gigabit LTE Mobile Router The dashboard displays. Tap Settings > Cellular. The Cellular page displays. Domestic Data is selected by default. To turn domestic data on and off, tap Domestic Data. To turn roaming on and off, tap International Roaming. To add an APN, do the following: a. - Page 33 Nighthawk M1 4GX Gigabit LTE Mobile Router a. Click the ADD button. b. Complete the fields. c. Click the ADD button. The Cellular page displays the APN. d. To make this APN active, click the Edit icon for this APN. The Edit APN page displays.
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Page 34: Enable Vpn Service
Nighthawk M1 4GX Gigabit LTE Mobile Router Enable VPN Service To connect to a corporate network using VPN, you must first enable VPN service. Enable VPN Service From a Web Browser To enable VPN service: From a computer that is connected to your network, launch a web browser. Enter http://m.home or http://192.168.1.1. -
Page 35: Chapter 5 Control Internet Access
Control Internet Access The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter includes the following sections: • Set Up Parental Controls • Access Control • Turn Off USB Tethering •... -
Page 36: Set Up Parental Controls
Nighthawk M1 4GX Gigabit LTE Mobile Router Set Up Parental Controls The first time that you select Parental Controls, your browser goes to the Live Parental Controls website, where you can learn more about parental controls and download the application. After you set up and enable parental controls, you can change the web filtering level for each device on the network through the network map page on the genie app. -
Page 37: Access Control
You can use access control to set up a list of devices to be blocked from accessing the mobile router or to be allowed access. Set Up Access Control From the NETGEAR Mobile App To set up access control: On your smartphone, connect to the mobile router’s WiFi network. -
Page 38: Turn Off Usb Tethering
Figure 8. Mobile router tethered to a laptop computer Turn off USB tethering if you only want to charge your mobile router with your computer. Turn Off USB Tethering From the NETGEAR Mobile App To turn off tethering: On your smartphone, connect to the mobile router’s WiFi network. -
Page 39: Turn Off Usb Tethering From A Web Browser
Nighthawk M1 4GX Gigabit LTE Mobile Router Turn Off USB Tethering From a Web Browser To turn off tethering: From a computer that is connected to your network, launch a web browser. Enter http://m.home or http://192.168.1.1. A login page displays. Enter the administrator login password. -
Page 40: Set Up A Schedule For Internet Access
Nighthawk M1 4GX Gigabit LTE Mobile Router The website is added to the list. To edit an entry in the list, do the following: a. Select its check box. b. Click the Edit icon. c. Enter the changes. To remove a website from the list, select its check box and then click the DELETE button. The website is removed from the list. -
Page 41: Edit A Schedule Rule
Nighthawk M1 4GX Gigabit LTE Mobile Router Edit a Schedule Rule To edit a schedule rule: From a computer that is connected to your network, launch a web browser. Enter http://m.home or http://192.168.1.1. A login page displays. Enter the administrator login password. The password is case-sensitive. -
Page 42: Enable Sim Security
Enable SIM Security If you enable SIM security, you must enter a SIM PIN each time you power on the mobile router. Enable SIM Security From the NETGEAR Mobile App To enable SIM security: On your smartphone, connect to the mobile router’s WiFi network. -
Page 43: Enable Port Forwarding
Nighthawk M1 4GX Gigabit LTE Mobile Router Click the ACTIVATE button. Enter your PIN. Click the Apply button. If you enter an incorrect PIN three times, the SIM is blocked. If the SIM is blocked, contact your network service provider to receive a PUK number to unblock the SIM. Enable Port Forwarding Port forwarding is an advanced feature. -
Page 44: Set Up Port Filtering
Nighthawk M1 4GX Gigabit LTE Mobile Router Your settings are saved. Set Up Port Filtering You can select which applications (for example, HTTP, FTP, email servers) can access the Internet. Used with other security measures such as a firewall, port filtering can enhance network security. - Page 45 Nighthawk M1 4GX Gigabit LTE Mobile Router Enter http://m.home or http://192.168.1.1. A login page displays. Enter the administrator login password. The password is case-sensitive. The dashboard displays. Select Settings > Advanced > Other. The Other page displays. Select the Enable check box. In the DMZ Address field, enter the IP address of the computer to which you want all data sent.
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Page 46: Chapter 6 Specify Mobile Router Network Settings
Specify Mobile Router Network Settings This chapter provides information about how to configure various aspects of the mobile router such as WiFi settings, WAN settings, and router settings. The chapter covers the following topics: • Select a WiFi Profile • WiFi Settings •... -
Page 47: Select A Wifi Profile
Note: Whenever you change WiFi settings, any devices connected to the mobile router are disconnected and might need to be reconnected. Select a WiFi Profile From the NETGEAR Mobile App To select a WiFi profile: On your smartphone, connect to the mobile router’s WiFi network. -
Page 48: Wifi Settings
Specify WiFi Settings From the NETGEAR Mobile App To specify the WiFi settings from the NETGEAR Mobile app: On your smartphone, connect to the mobile router’s WiFi network. Launch the NETGEAR Mobile app. -
Page 49: Use Wps To Connect To The Mobile Router Wifi Network
WiFi password. Use WPS From the NETGEAR Mobile App To add a WPS-enabled WiFi device from the NETGEAR Mobile app: On your smartphone, connect to the mobile router’s WiFi network. Launch the NETGEAR Mobile app. -
Page 50: Use Wps From A Web Browser
Windows XP). By default, UPnP is enabled in the mobile router. Turn UPnP Off or On From the NETGEAR Mobile App By default, UPnP is enabled in the mobile router, but you can disable and enable this feature. -
Page 51: Turn Upnp Off Or On From A Web Browser
Nighthawk M1 4GX Gigabit LTE Mobile Router The dashboard displays. Settings. The Settings page displays. Tap General. The General page displays. Tap the Enable UPnP slider. UPnP toggles off or on. Turn UPnP Off or On From a Web Browser By default, UPnP is enabled in the mobile router, but you can disable and enable this feature. -
Page 52: Specify The Ip Addresses That The Mobile Router Assigns
Nighthawk M1 4GX Gigabit LTE Mobile Router Note: This feature is available to Windows computer users. If you are a Mac user, do not enable this option because you will be unable to access your device. To enable IP pass through mode: From a computer that is connected to your network, launch a web browser. -
Page 53: Disable The Dhcp Server Feature In The Mobile Router
The dashboard displays. Select Settings > Setup > Router Setup. The ROUTER SETUP page displays. Clear the Use NETGEAR Mobile as DHCP server check box. Click the Apply button. Your settings are saved. (Optional) If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually so that they can access the mobile router. -
Page 54: Chapter 7 Share Media And Storage
Share Media and Storage You can use the mobile router to share media and storage devices. The mobile router supports MyMedia on mobile devices. You can insert a USB storage device in the mobile router USB type A port and you can install a micro SD card in the mobile router. The chapter includes the following sections: •... -
Page 55: Manage Shared Storage Devices
Nighthawk M1 4GX Gigabit LTE Mobile Router Manage Shared Storage Devices You can insert a USB storage device in the mobile router USB type A port and you can install a micro SD card in the mobile router. You can access the files and folders on these devices from computers and mobile devices that are connected to the mobile router network. -
Page 56: Micro Sd Card Requirements
Nighthawk M1 4GX Gigabit LTE Mobile Router Micro SD Card Requirements The mobile router supports SD cards up to 128 GB in the following formats: • • FAT-16 • FAT-32 Note: For information about how to format a USB storage device using a computer or other device, consult the instructions that came with your computer or device. -
Page 57: View Storage Device Usage And Capacity
SD card installed in the mobile router. To view storage device capacity and usage: On your smartphone, connect to the mobile router’s WiFi network. Launch the NETGEAR Mobile app. Swipe down. The dashboard displays. Storage. The Storage page displays the used and available storage for each connected device. -
Page 58: Play Media
Nighthawk M1 4GX Gigabit LTE Mobile Router Play Media The NETGEAR Mobile app includes a MyMedia shortcut that displays categories of supported media types to play back. You can connect any DLNA-compatible client to the mobile router. This includes computers running Windows Media Player and other DLNA–enabled devices such as smart TVs. -
Page 59: Chapter 8 Manage Your Mobile Router Network
Manage Your Mobile Router Network This chapter describes the router settings for administering and maintaining your router and home network. The chapter includes the following sections: • View the Network Status • View Mobile Router Device Status • View WiFi Details •... -
Page 60: View The Network Status
The Network Status page displays. View Mobile Router Device Status You can view details about the status of your modem router. View Mobile Router Device Status From the NETGEAR Mobile To view device status: On your smartphone, connect to the mobile router’s WiFi network. -
Page 61: View Wifi Details
View a Network Map The network map shows the status of your mobile router network and your Internet connection. View a Network Map From the NETGEAR Mobile App To view a network map: On your smartphone, connect to the mobile router’s WiFi network. -
Page 62: View A Network Map From A Web Browser
The screen shows the number of connected devices. View the Connected Devices From the NETGEAR Mobile App To view the connected devices from the NETGEAR Mobile app: On your smartphone, connect to the mobile router’s WiFi network. Launch the NETGEAR Mobile app. -
Page 63: View The Connected Devices From A Web Browser
The update installs. The mobile router reboots automatically and uses the new software. Update Firmware From the NETGEAR Mobile App To update firmware using the NETGEAR Mobile app: On your smartphone, connect to the mobile router’s WiFi network. Launch the NETGEAR Mobile app. -
Page 64: Update The Firmware From The Web Page
WiFi access. When you used the NETGEAR Mobile app to set up the mobile router, you changed the admin password. To change it again, you must use web browser access from a computer. -
Page 65: Manage Sms Messages
Enter your new password in the New Password field and the Repeat Password field. Your settings are saved. Manage SMS Messages You can view messages from the NETGEAR Mobile app or the mobile router web page. Manage Messages From the NETGEAR Mobile App ... -
Page 66: Led Settings
Nighthawk M1 4GX Gigabit LTE Mobile Router To delete a message, click the message and then click the Delete button. The message is deleted. LED Settings You can turn the LED blinking off and on. To turn the LED blinking on or off: From a computer that is connected to your network, launch a web browser. -
Page 67: Restore The Mobile Router Settings
Nighthawk M1 4GX Gigabit LTE Mobile Router The dashboard displays. Select Settings > Administration > Backup. Click the BACKUP Settings button. By default, the file (export.cfg) is saved to your Downloads folder. Restore the Mobile Router Settings To restore mobile router settings: From a computer that is connected to your network, launch a web browser. -
Page 68: Factory Reset
Nighthawk M1 4GX Gigabit LTE Mobile Router Factory Reset You can return the mobile router to its factory settings. Factory Reset From the NETGEAR Mobile App To reset the mobile router and return it to its factory settings: On your smartphone, connect to the mobile router’s WiFi network. -
Page 69: Reboot The Mobile Router
Replace the cover on the back of the mobile router. Reboot the Mobile Router You can reboot the mobile router from the NETGEAR mobile app or from a web browser. Reboot the Mobile Router From the NETGEAR Mobile App On your smartphone, connect to the mobile router’s WiFi network. -
Page 70: Reboot The Mobile Router From A Web Browser
To power off the mobile router manually: Press and hold the Power button on the device for a few seconds. Power Off the Mobile Router From the NETGEAR Mobile App Power off the mobile router from the NETGEAR Mobile app: On your smartphone, connect to the mobile router’s WiFi network. -
Page 71: Power Off The Mobile Router From A Web Browser
IMEI (International Mobile Equipment Identity). View Mobile Router Details From the NETGEAR Mobile App To view details about your device from the NETGEAR Mobile app: On your smartphone, connect to the mobile router’s WiFi network. Launch the NETGEAR Mobile app. - Page 72 Nighthawk M1 4GX Gigabit LTE Mobile Router Enter http://m.home or http://192.168.1.1. A login page displays. Enter the administrator login password. The password is case-sensitive. The dashboard displays. Select Settings > About. The About page displays. Manage Your Mobile Router Network...
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Page 73: Chapter 9 Frequently Asked Questions
Frequently Asked Questions This chapter provides answers to common questions about your mobile router. (Also see Chapter 10, Troubleshooting.) The chapter covers the following topics: • Why can’t my device connect to the mobile router? • Why can’t I access the Internet? •... -
Page 74: Why Can't My Device Connect To The Mobile Router
If you are experiencing problems connecting to the mobile router, try the following suggestions: • If you are using the NETGEAR Mobile app and it does not find the mobile router, make sure that your smartphone is connected to the mobile router’s WiFi network. •... -
Page 75: What Do I Do If I Forget My Admin Login Password
Nighthawk M1 4GX Gigabit LTE Mobile Router • If the Telstra network signal is low, consider using external antennas or cradle the mobile router with built-in high-gain antennas. What do I do if I forget my admin login password? The default admin login password is admin, and the mobile router web page URL is http://m.home or http://192.168.1.1. -
Page 76: How Do I Find A Device's Mac Address
Nighthawk M1 4GX Gigabit LTE Mobile Router To find the IP address on a Windows 7 , Windows Vista , or Windows XP device: Open the command prompt window: a. Select Start > Run. b. Enter cmd or command and click the OK button. At the command prompt, enter ipconfig and press Enter. -
Page 77: Where Can I Find More Information
The quick start guide hat came with your mobile router. • Visit support.netgear.com, click the Support for Home Products link, search for your network service provider, and select your mobile router from the list of products to do the following:... -
Page 78: Chapter 10 Troubleshooting
Troubleshooting This chapter provides suggestions for troubleshooting problems that might arise when you are using your mobile router. The chapter covers the following topics: • Diagnostics • The WiFi Network Name Is Not in the List of Networks • The No Signal Icon Displays •... -
Page 79: Diagnostics
Nighthawk M1 4GX Gigabit LTE Mobile Router Diagnostics To view diagnostics: From a computer that is connected to your network, launch a web browser. Enter http://m.home or http://192.168.1.1. A login page displays. Enter the administrator login password. The password is case-sensitive. The dashboard displays. -
Page 80: The Mobile Router Cannot Connect To A Computer Running Windows Vista
Nighthawk M1 4GX Gigabit LTE Mobile Router The Mobile Router Cannot Connect to a Computer Running Windows Vista A known issue exists whereby computers running Microsoft Windows Vista cannot obtain an IP address from certain routers. More information and a fix are available at support.microsoft.com/kb/928233, or visit the Microsoft support website and search for knowledge base article 928233. - Page 81 Nighthawk M1 4GX Gigabit LTE Mobile Router For more information about changing these settings, see Specify Cellular Settings page 31 Troubleshooting...
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Page 82: Appendix A Specifications
Specifications This appendix covers the following topics: • Mechanical Specifications • Environmental Specifications • Supported RF Bands... -
Page 83: Mechanical Specifications
Nighthawk M1 4GX Gigabit LTE Mobile Router Mechanical Specifications Table 4. Physical dimensions Parameter Dimension Weight 132 g (4.66 oz) Length 112 mm (4.41 in.) Width 69 mm (2.7 in.) Thickness 15 mm (.59 in.) Environmental Specifications Table 5. Recommended operating and storage temperatures Environment Temperature Operating temperature...