Related Manuals for NETGEAR Nighthawk MR5100C
Summary of Contents for NETGEAR Nighthawk MR5100C
- Page 1 User Manual Nighthawk® M5 5G WiFi 6 Mobile Router Models: MR5100C NETGEAR, Inc. March 2021 350 E. Plumeria Drive 202-12216-01 San Jose, CA 95134, USA...
- Page 2 See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy/. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.
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Page 3: Table Of Contents
WiFi Connection................17 Tethered Connection..............18 Use the Touch Screen to Access the Mobile Router......18 Use the NETGEAR Mobile App to Access the Mobile Router..18 Use a Web Browser to Access the Mobile Router......20 Access the Moble Router Directly From the Touch Screen..21 Log Out of the Mobile Hotspot Web UI...........21... - Page 4 Nighthawk M5 5G WiFi 6 Mobile Router Change the LCD Screen Display Settings From the NETGEAR Mobile App..................26 Change the LCD Screen Display Settings From a Web Browser...................27 Battery Tips..................27 General Battery Safety...............28 Appropriate Batteries and Chargers..........29 Battery Disposal..................29 Chapter 4 Manage Your Internet Connection Offload Your Mobile Internet Connection........31...
- Page 5 Use WPS From the NETGEAR Mobile App.........54 Use WPS From a Web Browser............55 Universal Plug-N-Play.................55 Turn UPnP Off or On From the NETGEAR Mobile App....55 Turn UPnP Off or On From a Web Browser........56 Enable IP Pass-Through Mode............57 Enable VPN Pass-Through Mode.............57 Specify the IP Addresses That the Mobile Router Assigns....58...
- Page 6 Reboot the Mobile Router From a Web Browser......75 Power Off the Mobile Router............75 Power Off the Mobile Router Manually........76 Power Off the Mobile Router From the NETGEAR Mobile App.76 Power Off the Mobile Router From a Web Browser....76 View Details About Your Mobile Router..........77 View Mobile Router Details From the Touch Screen....77...
- Page 7 Nighthawk M5 5G WiFi 6 Mobile Router Chapter 9 Troubleshooting Diagnostics..................86 The WiFi Network Name Is Not in the List of Networks....86 The No Signal Icon Displays..............86 Cannot Log In to the Mobile Router Using a VPN......87 The Mobile Router Does Not Connect to the Cellular Network..87 Appendix A Specifications Battery Specifications.................90 Display Specifications................91...
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Page 8: Chapter 1 Get Started
Nighthawk M5 5G WiFi 6 Mobile Router and connect to the Internet. The chapter covers the following topics: • Get to Know Your Mobile Router • Download the NETGEAR Mobile App • Install the Battery • Power On Your Mobile Router • Set Up the Mobile Router... -
Page 9: Get To Know Your Mobile Router
Nighthawk M5 5G WiFi 6 Mobile Router Get to Know Your Mobile Router Your mobile router lets you create a WiFi access point in any location with cellular network coverage. Use a WiFi access point to connect your computer or mobile devices to your service provider’s mobile broadband network and connect to the Internet. -
Page 10: Mobile Router Connectors
Nighthawk M5 5G WiFi 6 Mobile Router Table 1. Power button usage Desired Result Action Turn on the mobile router. Press and hold the Power button for three seconds. Turn off the mobile router. Press and hold the Power button for five seconds. Wake the mobile router. -
Page 11: Lcd Home Screen
Touch an icon to see the Wifi settings, connected devices, Messages, or additional options. Download the NETGEAR Mobile App The NETGEAR Mobile app lets you set up the mobile router. After initial setup, you can use the app to view or change the mobile router settings. To download the NETGEAR Mobile app: 1. -
Page 12: Install The Battery
Nighthawk M5 5G WiFi 6 Mobile Router Install the Battery Your nano SIM card is preinstalled. Number Description Cover Nano SIM card slot Battery Enlargement of battery contacts Reset To install the battery: 1. Make sure that power to the mobile router is off. 2. -
Page 13: Power On Your Mobile Router
Set Up the Mobile Router You can use web browser access to set up the mobile router, or you can use the NETGEAR Mobile app to set up the mobile router. Set Up the Mobile Router Using the Touch Screen The first time you start the mobile router, you can set the admin password, and change the WiFi name and WiFi password, using the Touch Screen. -
Page 14: Use A Web Browser To Set Up The Mobile Router
Nighthawk M5 5G WiFi 6 Mobile Router Note: The default admin password is unique to your device and is printed on the product label located in the battery compartment During initial device setup, you are asked to change the admin password. If you change the admin password during initial device setup, you must use that password to log in. -
Page 15: Use The Mobile App To Set Up The Mobile Router
Use the Mobile App to Set Up the Mobile Router To set up the mobile router: 1. Launch the NETGEAR Mobile app. The app prompts you to change the password for the admin user name and to change the WiFi name and WiFi password. -
Page 16: Chapter 2 Connect To The Mobile Router
• Connect to the Mobile Router Network • Use the Touch Screen to Access the Mobile Router • Use the NETGEAR Mobile App to Access the Mobile Router • Use a Web Browser to Access the Mobile Router • Access the Moble Router Directly From the Touch Screen... -
Page 17: Connect To The Mobile Router Network
Nighthawk M5 5G WiFi 6 Mobile Router Connect to the Mobile Router Network You can connect your computers and mobile devices to the mobile router WiFi network. You can also connect a computer to the mobile router through a tethered connection using the USB cable that came in the package with the mobile router. -
Page 18: Tethered Connection
Use the NETGEAR Mobile App to Access the Mobile Router You use the NETGEAR Mobile app to set up the mobile router. After initial setup, you can launch the app again and use it to log in to the mobile router to view or change its settings. - Page 19 Nighthawk M5 5G WiFi 6 Mobile Router To log in to the mobile router from the NETGEAR Mobile app: 1. On your smartphone, connect to the mobile router’s WiFi network. 2. Launch the NETGEAR Mobile app. You might be prompted to enter the admin password. During setup, you were prompted to change this password.
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Page 20: Use A Web Browser To Access The Mobile Router
Nighthawk M5 5G WiFi 6 Mobile Router Icon Description Icon Description WiFi Storage (not supported) Offloading Security Number of connected Network Map devices Messages Settings Media (not supported) Power Use a Web Browser to Access the Mobile Router When you connect to the network (either with WiFi or with a tethered connection), you can use a web browser to access the mobile router to view or change its settings. -
Page 21: Access The Moble Router Directly From The Touch Screen
Nighthawk M5 5G WiFi 6 Mobile Router device setup, you must use that password to log in. If you forget your new password, you need to reset your router to restore the default admin password. Access the Moble Router Directly From the Touch Screen 1. -
Page 22: Chapter 3 Manage Battery Usage And Charging
Manage Battery Usage and Charging This chapter includes the following sections: • Extend Battery Life • Use the Mobile Router Without a Battery • Recharge the Battery • Change the LCD Screen Display • Battery Tips • General Battery Safety •... -
Page 23: Extend Battery Life
Nighthawk M5 5G WiFi 6 Mobile Router Extend Battery Life The mobile router, by default, is configured to optimize battery life. If your mobile router is plugged in for an extended period of time, the mobile router automatically reduces charging levels to help protect battery life. The following factors affect battery life: •... -
Page 24: Quick Charge The Battery
Nighthawk M5 5G WiFi 6 Mobile Router Quick Charge the Battery The mobile router supports Quick Charge 2.0 technology. You can charge the mobile router battery with a Quick Charge–certified power adapter, which charges the battery up to 75 percent faster than regular power adapters by increasing the charging power. The current rating on the Quick Charge–certified power adapter must be greater than 1.5A. -
Page 25: Recharge The Battery From A Computer Usb Port
Nighthawk M5 5G WiFi 6 Mobile Router Recharge the Battery From a Computer USB Port To recharge the battery from the USB port on your computer: Attach one end of the micro USB cable to the mobile router and plug the other end into the USB port on your computer. -
Page 26: Change The Lcd Screen Display
Change the LCD Screen Display Settings From the NETGEAR Mobile App To change the LCD screen time-out and brightness: 1. On your smartphone, connect to the mobile router’s WiFi network. 2. Launch the NETGEAR Mobile app. 3. Swipe down. The dashboard displays. Manage Battery Usage and... -
Page 27: Change The Lcd Screen Display Settings From A Web Browser
Nighthawk M5 5G WiFi 6 Mobile Router 4. Tap Settings. The Settings page displays. 5. To change the screen brightness, select General and then use the slider to specify the brightness. 6. To configure screen lock, select Screen Lock and then set Screen Lock to On or Off. 7. -
Page 28: General Battery Safety
Nighthawk M5 5G WiFi 6 Mobile Router • If a battery exhibits significantly shorter runtime or discharge capacity compared to when it was new, it reached the end of its reasonable lifetime. Consider replacing • If a battery does not charge or exhibits excessive charging time, it is possible that it reached the end of its life and might need to be replaced. -
Page 29: Appropriate Batteries And Chargers
Observe the following guidelines: • Use only approved batteries in the device. Purchase only products and accessories recommended by NETGEAR or your carrier. Use of unapproved batteries, products, or accessories will void your warranty. • Do not use incompatible batteries and chargers. Some websites and second-hand dealers, not associated with reputable manufacturers and carriers, might sell incompatible or even counterfeit batteries and chargers. -
Page 30: Chapter 4 Manage Your Internet Connection
Manage Your Internet Connection This chapter explains how to manage your mobile router Internet connection. The chapter covers the following topics: • Offload Your Mobile Internet Connection • Specify Cellular Settings • Configure Always-On WiFi... -
Page 31: Offload Your Mobile Internet Connection
Nighthawk M5 5G WiFi 6 Mobile Router Offload Your Mobile Internet Connection Data offloading, also known as Data Saver, lets you transfer the mobile router’s Internet connection from mobile broadband to another WiFi or Ethernet connection. Data offloading reduces the amount of data that you are using on the cellular connection. You might want to use this feature if you are in an area in which many others are using cellular connections at the same time or in areas with poor cellular reception. -
Page 32: Enable Data Offloading Over Ethernet From The Netgear Mobile App
Nighthawk M5 5G WiFi 6 Mobile Router Enable Data Offloading Over Ethernet From the NETGEAR Mobile App To enable data offloading from the NETGEAR mobile app: 1. Launch the NETGEAR Mobile app on your smartphone. 2. Swipe down. The dashboard displays. -
Page 33: Enable Ethernet Offloading From A Web Browser
Nighthawk M5 5G WiFi 6 Mobile Router 7. To offload to a preferred network, do the following: a. Tap Preferred Networks. A list of preferred networks displays. b. Select the network and enter the password. c. Tap CONNECT. When the hotspot is offloading the Internet connection, the WiFi icon displays the signal strength. -
Page 34: Specify Cellular Settings From The Netgear Mobile App
• Set Domestic Data to On or Off. • Set Int'l Roaming to On or Off. • Tap Status to view detailed status information. Specify Cellular Settings From the NETGEAR Mobile App To specify cellular settings: 1. On your smartphone, connect to the mobile router’s WiFi network. -
Page 35: Specify Cellular Settings From A Web Browser
Nighthawk M5 5G WiFi 6 Mobile Router Specify Cellular Settings From a Web Browser To specify cellular settings: 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://mywebui.net or http://192.168.1.1. A login page displays. 3. - Page 36 Nighthawk M5 5G WiFi 6 Mobile Router 6. To add an Access Point Name (APN) with its profile settings, do the following: a. Click the ADD button b. Complete the fields. c. Click the ADD button. The Cellular page displays the APN. d.
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Page 37: Configure Always-On Wifi
Nighthawk M5 5G WiFi 6 Mobile Router Configure Always-On WiFi Always-On Wifi will route all traffic over the Ethernet WAN. If the Ethernet connection fails, the device automatically switches to LTE. Note: In order to enable Always-On WiFi, you must disable Data Offloading. To configure Always-On WiFi: 1. -
Page 38: Chapter 5 Control Internet Access
Control Internet Access The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter includes the following sections: • Access Control • Turn Off USB Tethering • Manage Website Filters •... -
Page 39: Access Control
2. On the list of Devices, tap a device name. 3. Choose between All Devices, Block List, or White List and tap that item. Set Up Access Control From the NETGEAR Mobile App To set up access control: 1. On your smartphone, connect to the mobile router’s WiFi network. -
Page 40: Set Up Access Control From A Web Browser
Nighthawk M5 5G WiFi 6 Mobile Router Set Up Access Control From a Web Browser To set up access control: 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://mywebui.net or http://192.168.1.1. A login page displays. 3. -
Page 41: Turn Off Usb Tethering From A Web Browser
Nighthawk M5 5G WiFi 6 Mobile Router Turn Off USB Tethering From a Web Browser To turn off tethering: 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://mywebui.net or http://192.168.1.1. A login page displays. 3. -
Page 42: Set Up A Schedule For Internet Access
Nighthawk M5 5G WiFi 6 Mobile Router Depending on your selection, a Blocked Websites list or an Allowed Websites list displays. 7. To add a website to the list, click the ADD button and enter the website. The website is added to the list. 8. - Page 43 Nighthawk M5 5G WiFi 6 Mobile Router The NEW RULE page displays. 6. Specify the name of the rule and the days and times for the rule. 7. Select the Enable check box. 8. Click the SAVE button. Your settings are saved. Control Internet Access User Manual...
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Page 44: Edit A Schedule Rule
Nighthawk M5 5G WiFi 6 Mobile Router Edit a Schedule Rule To edit a schedule rule: 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://mywebui.net or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. -
Page 45: Enable Sim Security
If you enable SIM security, you must enter a SIM PIN each time you power on the mobile router. Enable SIM Security From the NETGEAR Mobile App To enable SIM security: 1. On your smartphone, connect to the mobile router’s WiFi network. -
Page 46: Enable Port Forwarding
Nighthawk M5 5G WiFi 6 Mobile Router 4. Select SETTINGS > Network > SIM Security. The SIM Security page displays. 5. Click the ACTIVATE button. 6. Enter your PIN. 7. Click the Apply button. If you enter an incorrect PIN three times, the SIM is blocked. If the SIM is blocked, contact your network service provider to receive a PUK number to unblock the SIM. -
Page 47: Set Up Port Filtering
Nighthawk M5 5G WiFi 6 Mobile Router • IP Address. Enter the IP address of the connected device. • Port. Enter the port number or range of port numbers that the application uses. • Protocol. If you are unsure, select TCP. 8. -
Page 48: Enable Dmz
Nighthawk M5 5G WiFi 6 Mobile Router Enable DMZ In a demilitarized zone (DMZ) network configuration, a computer runs outside the firewall in the DMZ. This computer intercepts incoming Internet traffic, providing an extra layer of protection for the rest of the network, and sending all incoming data to a particular IP address. -
Page 49: Chapter 6 Specify The Mobile Router Network Settings
Specify the Mobile Router Network Settings This chapter provides information about how to configure various aspects of the mobile router such as WiFi settings, WAN settings, and router settings. The chapter covers the following topics: • Select a WiFi Profile •... -
Page 50: Select A Wifi Profile
You can select a WiFi profile from the Touch Screen. To select a profile: 1. Tap Band. 2. In Band, tap a profile to select it. Select a WiFi Profile From the NETGEAR Mobile App To select a WiFi profile: 1. On your smartphone, connect to the mobile router’s WiFi network. -
Page 51: Select A Wifi Profile From A Web Browser
Nighthawk M5 5G WiFi 6 Mobile Router Select a WiFi Profile From a Web Browser To select a WiFi profile: 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://mywebui.net or http://192.168.1.1. A login page displays. 3. -
Page 52: Specify Wifi Settings From The Netgear Mobile App
9. In WiFi Range, tap the WiFi Range setting Standard or Long to use. Specify WiFi Settings From the NETGEAR Mobile App To specify the WiFi settings from the NETGEAR Mobile app: 1. On your smartphone, connect to the mobile router’s WiFi network. -
Page 53: Set Up Guest Wi-Fi
Nighthawk M5 5G WiFi 6 Mobile Router Your settings are saved. When you change your profile options (including disabling or enabling either WiFi network), any devices connected to the mobile router are disconnected and might need to be reconnected. Set Up Guest Wi-Fi You can set up Guest Wi-Fi for your device. -
Page 54: Use Wps To Connect To The Mobile Router Wifi Network
Your mobile hotspot and the WiFi device communicate and establish the connection. Use WPS From the NETGEAR Mobile App To add a WPS-enabled WiFi device from the NETGEAR Mobile app: 1. On your smartphone, connect to the mobile router’s WiFi network. -
Page 55: Use Wps From A Web Browser
By default, UPnP is enabled in the mobile router. Turn UPnP Off or On From the NETGEAR Mobile App By default, UPnP is enabled in the mobile router, but you can disable and enable this feature. -
Page 56: Turn Upnp Off Or On From A Web Browser
Nighthawk M5 5G WiFi 6 Mobile Router To disable or enable UPnP: 1. On your smartphone, connect to the mobile router’s WiFi network. 2. Launch the NETGEAR Mobile app. 3. Swipe down. The dashboard displays. 4. Tap Settings. The Settings page displays. -
Page 57: Enable Ip Pass-Through Mode
Nighthawk M5 5G WiFi 6 Mobile Router Enable IP Pass-Through Mode To turn off the mobile router functionality and assign the network IP address directly to the attached device, enable IP pass-through. If you make this change, the attached device restarts using a different driver configuration. -
Page 58: Specify The Ip Addresses That The Mobile Router Assigns
Nighthawk M5 5G WiFi 6 Mobile Router To enable VPN pass-through: 1. Enter http://mywebui.net or http://192.168.1.1. A login page displays. 2. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 3. Select Settings > Other > VPN Passthrough. The ROUTER SETUP page displays. -
Page 59: Disable The Dhcp Server Feature In The Mobile Router
The dashboard displays. 4. Select SETTINGS > Setup > Mobile Router Setup. The ROUTER SETUP page displays. 5. Clear the Use NETGEAR Mobile as DHCP server check box. 6. Click the Apply button Your settings are saved. 7. (Optional) If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually so that they can access the mobile router. -
Page 60: Chapter 7 Manage Your Mobile Router Network
Manage Your Mobile Router Network This chapter describes the router settings for administering and maintaining your router and home network. • View the Network Information • View Mobile Router Network Status • View WiFi Details • View a Network Map •... -
Page 61: View The Network Information
The Network Status page displays. View Mobile Router Network Status You can view details about the network status of your mobile router. View Status From the NETGEAR Mobile App To view device status: 1. On your smartphone, connect to the mobile router’s WiFi network. -
Page 62: View Mobile Network Device Status From A Web Browser
The network map shows the status of your mobile router network and your Internet connection. View a Network Map From the NETGEAR Mobile App To view a network map: 1. On your smartphone, connect to the mobile router’s WiFi network. -
Page 63: View A Network Map From A Web Browser
3. Tap Devices. 4. Tap Connected Devices. View the Connected Devices From the NETGEAR Mobile To view the connected devices from the NETGEAR Mobile app: 1. On your smartphone, connect to the mobile router’s WiFi network. 2. Launch the NETGEAR Mobile app. -
Page 64: View The Connected Devices From A Web Browser
Nighthawk M5 5G WiFi 6 Mobile Router The dashboard displays. 4. Tap Connected Devices. A list of connected devices displays. View the Connected Devices From a Web Browser To view the connected devices from the mobile router web page: 1. From a computer that is connected to your network, launch a web browser. 2. -
Page 65: Update Firmware From The Netgear Mobile App
The update installs. The mobile router reboots automatically and uses the new software. Update Firmware From the NETGEAR Mobile App To update firmware using the NETGEAR Mobile app: 1. On your smartphone, connect to the mobile router’s WiFi network. 2. Launch the NETGEAR Mobile app. -
Page 66: Change The Admin Password
This password is not the one that you use for WiFi access. When you used the NETGEAR Mobile app to set up the mobile router, you changed the admin password. To change it again, you must use web browser access from a computer. - Page 67 Nighthawk M5 5G WiFi 6 Mobile Router The Messages screen displays and indicates if there are any SMS messages. 3. Tap Compose. A numeric keypad for for entering the phone number displays. 4. Use the keypad to type the phone number to which the message will be sent. As you enter digits, the phone number appears in the To: field.
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Page 68: Send Sms Messages From The Mobile Router Web Page
Nighthawk M5 5G WiFi 6 Mobile Router Send SMS Messages From the Mobile Router Web Page You can can send SMS messages from the mobile Web page. To send an SMS message from the mobile router Web page: 1. From a computer or WiFi device that is connected to the mobile router, launch a web browser. -
Page 69: Manage Messages From The Touch Screen
5. To delete a message, tap Delete. Manage Messages From the NETGEAR Mobile App To manage SMS messages from the NETGEAR Mobile app: 1. On your smartphone, connect to the mobile router’s WiFi network. 2. Launch the NETGEAR Mobile app. -
Page 70: Back Up And Restore The Mobile Router Settings
Nighthawk M5 5G WiFi 6 Mobile Router The password is case-sensitive. The dashboard displays a list of messages, showing the first portion of the text. 4. Click a message to read the full text. 5. To delete a message, click the message and then click the Delete button. The message is deleted. -
Page 71: Restore The Mobile Router Settings
Nighthawk M5 5G WiFi 6 Mobile Router Restore the Mobile Router Settings To restore mobile router settings: 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://mywebui.net or http://192.168.1.1. A login page displays. 3. -
Page 72: Factory Reset From The Netgear Mobile App
1. From the Home screen, select Settings>Factory Reset 2. Check the Disable Factory Reset check box. Factory Reset From the NETGEAR Mobile App To reset the mobile router and return it to its factory settings: 1. On your smartphone, connect to the mobile router’s WiFi network. -
Page 73: Factory Reset From A Web Browser
Nighthawk M5 5G WiFi 6 Mobile Router Factory Reset From a Web Browser To perform a factory reset: 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://mywebui.net or http://192.168.1.1. A login page displays. 3. -
Page 74: Reboot The Mobile Router
6. Replace the cover on the back of the mobile router. Reboot the Mobile Router You can reboot the mobile router from the NETGEAR mobile app or from a web browser. Reboot the Mobile Router From the Touch Screen To restart the mobile router from the Touch Screen: 1. -
Page 75: Reboot The Mobile Router From The Netgear Mobile App
Nighthawk M5 5G WiFi 6 Mobile Router Reboot the Mobile Router From the NETGEAR Mobile App To reboot the mobile router from the NETGEAR mobile app: 1. On your smartphone, connect to the mobile router’s WiFi network. 2. Launch the NETGEAR Mobile app. -
Page 76: Power Off The Mobile Router Manually
Press and hold the Power button on the device for a few seconds. Power Off the Mobile Router From the NETGEAR Mobile Power off the mobile router from the NETGEAR Mobile app: 1. On your smartphone, connect to the mobile router’s WiFi network. -
Page 77: View Details About Your Mobile Router
To view mobile router details from the Touch Screen, select Settings>more>Device Information. View Mobile Router Details From the NETGEAR Mobile To view details about your device from the NETGEAR Mobile app: 1. On your smartphone, connect to the mobile router’s WiFi network. 2. Launch the NETGEAR Mobile app. -
Page 78: Chapter 8 Frequently Asked Questions
Frequently Asked Questions This chapter provides answers to common questions about your mobile router. (Also see Troubleshooting on page ?.) The chapter covers the following topics: • Why can’t my device connect to the mobile router? • Why can’t I access the Internet? •... -
Page 79: Why Can't My Device Connect To The Mobile Router
If you are experiencing problems connecting to the mobile router, try the following suggestions: • If you are using the NETGEAR Mobile app and it does not find the mobile router, make sure that your smartphone is connected to the mobile router’s WiFi network. -
Page 80: Why Is The Download Or Upload Speed Slow
Nighthawk M5 5G WiFi 6 Mobile Router Why is the download or upload speed slow? Data transfer speed depends on signal strength and interfering radio sources like electrical generators or other mobile router WiFi devices. Review the following possibilities: • Check your signal strength and network type (for example, LTE 4G is generally faster than 3G). -
Page 81: The Lcd Is Not Lit. How Do I Know If The Mobile Router Is Still Powered On
Nighthawk M5 5G WiFi 6 Mobile Router The dashboard displays. 4. Select SETTINGS > Advanced Settings > Cellular. The Network Settings page displays. 5. Clear the Data check box. 6. Click the Apply button. Your settings are saved. The LCD is not lit. How do I know if the mobile router is still powered on? The LCD dims to save energy. -
Page 82: How Do I Find My Computer's Ip Address On A Mac Os X
Nighthawk M5 5G WiFi 6 Mobile Router How do I find my computer’s IP address on a Mac OS X device? To find the IP address on a Mac OS X device: 1. From the Apple menu, select System Preferences > Network. 2. -
Page 83: How Do I Find A Device's Mac Address On A Windows 8 Device
Review the following: • The quick start guide that came with your mobile router. • Visit support.netgear.com, click the Support for Home Products link, search for your network service provider, and select your mobile router from the list of products... - Page 84 Nighthawk M5 5G WiFi 6 Mobile Router • Learn tips and tricks at netgear.com/learningcenter/mobile to get the most from your mobile router. • Information about accessories is available at netgear.com. Frequently Asked Questions User Manual...
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Page 85: Chapter 9 Troubleshooting
Troubleshooting This chapter provides suggestions for troubleshooting problems that might arise when you are using your mobile router. • Diagnostics • The WiFi Network Name Is Not in the List of Networks • The No Signal Icon Displays • Cannot Log In to the Mobile Router Using a VPN •... -
Page 86: Diagnostics
Nighthawk M5 5G WiFi 6 Mobile Router Diagnostics To view diagnostics: 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://mywebui.net or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. -
Page 87: Cannot Log In To The Mobile Router Using A Vpn
Nighthawk M5 5G WiFi 6 Mobile Router Cannot Log In to the Mobile Router Using a If you are using your mobile router while connected to a VPN, you might not be able to access the mobile router web page using http://mywebui.net. To directly access the mobile router web page hosted on the device, enter the address http://192.168.1.1 in your browser. - Page 88 Nighthawk M5 5G WiFi 6 Mobile Router 5. In the APN section, review the ISP settings. 6. To change the active APN or to change the APN settings, click the Edit icon. For more information about changing these settings, see Specify Cellular Settings on page ?.
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Page 89: Appendix A Specifications
Specifications This appendix covers the following topics: • Battery Specifications • Display Specifications • Environmental Specifications • Mechanical Specifications • Mobile Band Specifications • Package Contents • Port Specifications • Security Specifications • WiFi Specifications... -
Page 90: Battery Specifications
Nighthawk M5 5G WiFi 6 Mobile Router Battery Specifications Battery specifications: • Removable Li-ion battery • Up to 13 hours of continuous usage Note: 13+ hour battery life is achieved by the following heaviest case: stream YouTube for 1 hour, followed by 30 minutes of idle time, and then repeat for over 13 hours. -
Page 91: Display Specifications
Nighthawk M5 5G WiFi 6 Mobile Router Display Specifications The Nighthawk M5 5G WiFi 6 Mobile Router includes a 2.4 in. LCD touch screen. Specifications User Manual... -
Page 92: Environmental Specifications
Nighthawk M5 5G WiFi 6 Mobile Router Environmental Specifications Table 2. Recommended operating and storage temperatures Environment Temperature Storage temperature –10°C to +60°C (14°F to 140°F) Operating temperature 0°C to 35°C (32 F to 95°F) Mechanical Specifications Table 3. Physical dimensions Parameter Dimension Weight... -
Page 93: Mobile Band Specifications
Nighthawk M5 5G WiFi 6 Mobile Router Table 3. Physical dimensions (Continued) Parameter Dimension Width 105.5 mm (4.15 in.) Thickness 20.35 mm (0.80 in.) Mobile Band Specifications Table 4. Mobile Bands Technology Band 4G/LTE bands 1, 2, 3, 4, 5, 7, 12, 13, 17, 25, 29, 30, 38, 41, 66, 71 5G NR bands n66, n71 (capable of n5 and... -
Page 94: Security Specifications
Nighthawk M5 5G WiFi 6 Mobile Router Security Specifications Supported security features: • WiFi security encryption • VPN pass-through • NAT firewall • Password protected administration UI Specifications User Manual... -
Page 95: Wifi Specifications
Nighthawk M5 5G WiFi 6 Mobile Router WiFi Specifications WiFi support: • WiFi 802.11a/b/g/n/ac/ax, 2x2 MIMO • 2.4/5 GHz Standalone Specifications User Manual...