NETGEAR MR814 v3 Reference Manual

Cable/dsl wireless router
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Reference Manual for the
MR814 v3 Cable/DSL

Wireless Router

NETGEAR, Inc.
4500 Great America Parkway
Santa Clara, CA 95054 USA
202-10039-01
Version 1.0
June 2004
202-10039-01

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Summary of Contents for NETGEAR MR814 v3

  • Page 1: Wireless Router

    Reference Manual for the MR814 v3 Cable/DSL Wireless Router NETGEAR, Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA 202-10039-01 Version 1.0 June 2004 202-10039-01...
  • Page 2 In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
  • Page 3 Serie auf die Erfüllung der Vorschriften hin zu überprüfen. Certificate of the Manufacturer/Importer It is hereby certified that the MR814 v3 Cable/DSL Wireless Router has been suppressed in accordance with the conditions set out in the BMPT-AmtsblVfg 243/1991 and Vfg 46/1992. The operation of some equipment (for example, test transmitters) in accordance with the regulations may, however, be subject to certain restrictions.
  • Page 4 202-10039-01...
  • Page 5: Table Of Contents

    Chapter 1 About This Manual Audience, Scope, Conventions, and Formats ...1-1 How to Use This Manual ...1-2 How to Print this Manual ...1-3 Chapter 2 Introduction Key Features of the Router ...2-1 802.11b Standards-based Wireless Networking ...2-2 A Powerful, True Firewall with Content Filtering ...2-2 Security ...2-3 Autosensing Ethernet Connections with Auto Uplink™...
  • Page 6 How to Manually Configure Your Internet Connection ...3-13 Using the Smart Setup Wizard ...3-15 NETGEAR product registration, support, and documentation ...3-16 Chapter 4 Wireless Configuration Observe Performance, Placement, and Range Guidelines ...4-1 Implement Appropriate Wireless Security ...4-2 Understanding Wireless Settings ...4-3 Default Factory Settings ...4-3...
  • Page 7 Chapter 7 Advanced Configuration of the Router Configuring for Port Forwarding to Local Servers ...7-1 Adding a Custom Service ...7-2 Editing or Deleting a Port Forwarding Entry ...7-3 Local Web and FTP Server Example ...7-3 Multiple Computers for Half Life, KALI or Quake III Example ...7-3 Configuring the WAN Setup Options ...7-4 Setting Up a Default DMZ Server ...7-4 Respond to Ping on Internet WAN Port ...7-5...
  • Page 8 Appendix A Technical Specifications Appendix B Network, Routing, Firewall, and Basics Related Publications ... B-1 Basic Router Concepts ... B-1 What is a Router? ... B-1 Routing Information Protocol ... B-2 IP Addresses and the Internet ... B-2 Netmask ... B-4 Subnet Addressing ...
  • Page 9 Install or Verify Windows Networking Components ... C-4 Enabling DHCP to Automatically Configure TCP/IP Settings in Windows 95B, 98, and Me Selecting Windows’ Internet Access Method ... C-8 Verifying TCP/IP Properties ... C-8 Configuring Windows NT4, 2000 or XP for IP Networking ... C-9 Install or Verify Windows Networking Components ...
  • Page 10 WPA Wireless Security ... D-8 How Does WPA Compare to WEP? ... D-9 How Does WPA Compare to IEEE 802.11i? ... D-10 What are the Key Features of WPA Security? ... D-10 WPA Authentication: Enterprise-level User Authentication via 802.1x/EAP and RADIUS ... D-12 WPA Data Encryption Key Management ...
  • Page 11: About This Manual

    This guide uses the following formats to highlight special messages: Note: This format is used to highlight information of importance or special interest. This manual is written for the MR814 v3 router according to these specifications.: Table 1-2. Manual Scope...
  • Page 12: How To Use This Manual

    Reference Manual for the MR814 v3 Cable/DSL Wireless Router How to Use This Manual The HTML version of this manual includes a variety of navigation features as well as links to PDF versions of the full manual and individual chapters.
  • Page 13: How To Print This Manual

    About This Manual Reference Manual for the MR814 v3 Cable/DSL Wireless Router on the upper right of the toolbar to print the currently displayed link at the top right of any page.
  • Page 14 Reference Manual for the MR814 v3 Cable/DSL Wireless Router About This Manual 202-10039-01...
  • Page 15: Introduction

    This chapter describes the features of the NETGEAR MR814 v3 Cable/DSL Wireless Router. Key Features of the Router The MR814 v3 Cable/DSL Wireless Router with 4-port switch connects your local area network (LAN) to the Internet through an external access device such as a cable modem or DSL modem.
  • Page 16: 802.11B Standards-Based Wireless Networking

    Wireless network name broadcast can be turned off so that only devices that have the network name (SSID) can connect. A Powerful, True Firewall with Content Filtering Unlike simple Internet sharing NAT routers, the MR814 v3 is a true firewall, using stateful packet inspection to defend against hacker attacks. Its firewall features include: •...
  • Page 17: Security

    Autosensing Ethernet Connections with Auto Uplink™ With its internal 8-port 10/100 switch, the MR814 v3 can connect to either a 10 Mbps standard Ethernet network or a 100 Mbps Fast Ethernet network. Both the LAN and WAN interfaces are autosensing and capable of full-duplex or half-duplex operation.
  • Page 18: Easy Installation And Management

    The MR814 v3 router automatically senses the type of Internet connection, asking you only for the information required for your type of ISP account. • Visual monitoring The MR814 v3 router’s front panel LEDs provide an easy way to monitor its status and activity. 202-10039-01 Introduction...
  • Page 19: Maintenance And Support

    Maintenance and Support NETGEAR offers the following features to help you maximize your use of the MR814 v3 router: • Flash memory for firmware upgrade • Free technical support seven days a week, twenty-four hours a day Package Contents The product package should contain the following items: •...
  • Page 20: The Router's Front Panel

    Reference Manual for the MR814 v3 Cable/DSL Wireless Router The Router’s Front Panel The front panel of the MR814 v3 router contains the status lights described below. Figure 2-1: MR814 v3 Front Panel You can use the status lights to verify connections. Viewed from left to right, the table below describes the lights on the front panel of the router.
  • Page 21: The Router's Rear Panel

    The Router’s Rear Panel The rear panel of the MR814 v3 Cable/DSL Wireless Router contains these port connections. 4 3 2 1 Power 4 LAN Ports Figure 1-2: MR814 v3 Rear Panel Viewed from left to right, the rear panel contains the following features: •...
  • Page 22 Reference Manual for the MR814 v3 Cable/DSL Wireless Router range, interference, signal quality, and security to the picture. To help overcome potential barriers to successfully using home networks, the table below identifies how to accomplish such things as connecting to a wireless network, assuring appropriate security measures are taken, browsing the Internet through your wireless connection, exchanging files with other computers and using printers in the combined wireless and wired network.
  • Page 23 Setup feature to direct your print output to the printer in the network. Introduction Reference Manual for the MR814 v3 Cable/DSL Wireless Router What’s Needed? • Windows computers (wired and wireless) I am using to connect to the network need to be configured with the Windows Client and File and Print Sharing.
  • Page 24 Reference Manual for the MR814 v3 Cable/DSL Wireless Router 2-10 Introduction 202-10039-01...
  • Page 25: Connecting The Router To The Internet

    This chapter describes how to set up the router on your local area network (LAN) and connect to the Internet. You will find out how to configure your MR814 v3 Cable/DSL Wireless Router for Internet access using the Setup Wizard, or how to manually configure your Internet connection.
  • Page 26 Reference Manual for the MR814 v3 Cable/DSL Wireless Router Locate the Ethernet cable (cable 1 in the diagram) that connects your PC to the modem. Figure 3-1: Disconnect the Ethernet cable from the computer Disconnect the cable at the computer end only, point A in the diagram.
  • Page 27 Note: Place the MR814 v3 router in a location which conforms to the Performance, Placement, and Range Guidelines” on page router provides a convenient, space-saving way of installing the router. Avoid stacking it on other electronic equipment. Securely insert the blue cable that came with your router (cable 2 in the diagram below) into a LAN port on the router such as LAN port 4 (point C in the diagram), and the other end into the Ethernet port of your computer (point D in the diagram).
  • Page 28 Reference Manual for the MR814 v3 Cable/DSL Wireless Router Figure 3-4: Verify the connections according to the status lights on the router Check the router status lights to verify the following: • Power: The power light should turn solid green. If it does not, see Tips”...
  • Page 29 In its factory default state, the router will automatically display the NETGEAR Smart Wizard configuration assistant welcome page. Figure 3-5: NETGEAR Smart Wizard configuration assistant Note: If you do not see this page, clear the browser cache by going to the Internet Explorer Tools menu, Internet Options, and clicking Delete Files, then selecting the Delete all offline files check box and clicking Ok.
  • Page 30 Reference Manual for the MR814 v3 Cable/DSL Wireless Router Follow the instructions on the screen to enable the wireless feature. Figure 3-6: Enable the wireless feature Enable your wireless network, click Next to proceed, then click Done to finish. If you have trouble connecting to the Internet, see basic problems.
  • Page 31: Now, Set Up A Computer For Wireless Connectivity

    For a non-NETGEAR wireless adapter, configure it to match your settings exactly. If you changed the default Network Name (SSID), be sure to use the correct Network Name (SSID) you set in the router.
  • Page 32: Troubleshooting Tips

    Reference Manual for the MR814 v3 Cable/DSL Wireless Router Troubleshooting Tips Here are some tips for correcting simple problems you may have. Be sure to restart your network in this sequence: 1) Turn off the modem, router, and computer; 2) Turn on the modem, wait two minutes; 3) Turn on the router and wait 1 minute;...
  • Page 33: Overview Of How To Access The Router

    Enter the IP address router of the access the Connecting the Router to the Internet Reference Manual for the MR814 v3 Cable/DSL Wireless Router Description Any time a browser is opened on any computer connected to router router will automatically connect to that...
  • Page 34: How To Log On To The Router After Configuration Settings Have Been Applied

    Figure 3-8: Login window Once you have entered your user name and password, your Web browser should find the MR814 v3 router and display the home page as shown in below. 3-10 for the router password, both in lower case password “Changing the Administrator Password”...
  • Page 35 Reference Manual for the MR814 v3 Cable/DSL Wireless Router Figure 3-9: Login result: MR814 v3 home page The browser will then display the MR814 v3 settings home page. When the router is connected to the Internet, click the Knowledge Base or the Documentation link under the Web Support menu to view support information or the documentation for the router.
  • Page 36: How To Bypass The Configuration Assistant

    Enter. When the router is in the factory default state, a user name and password are not required. The browser will then display the MR814 v3 settings home page shown in MR814 v3 home page” on page If you do not click Logout, the router will wait 5 minutes after there is no activity before it automatically logs you out.
  • Page 37: How To Manually Configure Your Internet Connection

    Connect to the router by typing http://www.routerlogin.net in the address field of your browser, then click Enter. Connecting the Router to the Internet Reference Manual for the MR814 v3 Cable/DSL Wireless Router ISP Does Require Login 202-10039-01 Figure 3-10...
  • Page 38 Reference Manual for the MR814 v3 Cable/DSL Wireless Router For security reasons, the router has its own user name and password. When prompted, enter for the router user name and admin letters. Click Basic Settings on the Setup menu. If your Internet connection does not require a login, click No at the top of the Basic Settings menu and fill in the settings according to the instructions below.
  • Page 39: Using The Smart Setup Wizard

    To use the Smart Setup Wizard to assist with manual configuration or to verify the Internet connection settings, follow this procedure. Connect to the router by typing http://www.routerlogin.net in the address field of your browser, then click Enter. Connecting the Router to the Internet Reference Manual for the MR814 v3 Cable/DSL Wireless Router 202-10039-01 3-15...
  • Page 40: Netgear Product Registration, Support, And Documentation

    Note: The router user name and password are not the same as any user name or password you may use to log in to your Internet connection. Once you have entered your user name and password, your Web browser should find the MR814 v3 router and display the home page as shown in page” on page 3-11.
  • Page 41: Wireless Configuration

    This chapter describes how to configure the wireless features of your MR814 v3 router. In planning your wireless network, you should consider the level of security required. You should also select the physical placement of your firewall in order to maximize the network speed. For further information on wireless networking, refer to in Basics.”...
  • Page 42: Implement Appropriate Wireless Security

    For this reason, use the security features of your wireless equipment. The MR814 v3 router provides highly effective security features which are covered in detail in this chapter. Deploy the security features appropriate to your needs.
  • Page 43: Understanding Wireless Settings

    When you first receive your MR814 v3, the default factory settings are shown below. You can restore these defaults with the Factory Default Restore button on the rear panel. After you install the MR814 v3 router, use the procedures below to customize any of the settings to better meet your networking needs.
  • Page 44 The MR814 v3 default SSID is: NETGEAR. • Region. This field identifies the region where the MR814 v3 can be used. It may not be legal to operate the wireless features of the router in a region other than one of those identified in this field.
  • Page 45 Normally, this can be left to the default setting of automatic. When set to Automatic, the MR814 v3 will make a best effort attempt to use whatever options the wireless station is using. If this fails, you may need to configure this setting so that the MR814 v3 router and wireless stations match.
  • Page 46: Advanced Wireless Settings

    Reference Manual for the MR814 v3 Cable/DSL Wireless Router Advanced Wireless Settings To configure the advanced wireless settings of your firewall, click the Wireless Setup link in the Advanced section of the main menu of the browser interface. The Wireless Settings menu will appear, as shown below.
  • Page 47: Information To Gather Before Changing Basic Wireless Settings

    However, not all wireless configuration utilities identify the keys in the same way. For example, Windows XP Key 0 corresponds to Key 1 in most other products. Wireless Configuration Reference Manual for the MR814 v3 Cable/DSL Wireless Router 202-10039-01...
  • Page 48: How To Set Up And Test Basic Wireless Connectivity

    WPA-PSK as well and are configured with the correct Passphrase. Use the procedures described in the following sections to configure the MR814 v3. Store this information in a safe place.
  • Page 49 SSID you configure in the MR814 v3 Cable/DSL Wireless Router. If they do not match, you will not get a wireless connection to the MR814 v3. Set the Region. Select the region in which the wireless interface will operate.
  • Page 50: How To Configure Wep

    WEP settings or access the router from a wired computer to make any further changes. Log in to the MR814 v3 firewall at http://www.routerlogin.net with its default user name of admin and default password of password, or using whatever LAN address and password you have set up.
  • Page 51: How To Configure Wpa-Psk Wireless Security

    Automatic - Enter a word or group of printable characters in the Passphrase box and click the Generate button. The passphrase is case sensitive; NETGEAR is not the same as nETgear. The four key boxes will be automatically populated with key values.
  • Page 52: How To Restrict Wireless Access By Mac Address

    How to Restrict Wireless Access by MAC Address To restrict access based on MAC Addresses, follow these steps: Log in to the MR814 v3 firewall at http://www.routerlogin.net with its default user name of admin and default password of password, or using whatever LAN address and password you have set up.
  • Page 53 Access Setup menu displays. Then, either select from the list of available wireless cards the MR814 v3 has found in your area, or enter the MAC address and device name for a device you plan to use. You can usually find the MAC address printed on the wireless adapter.
  • Page 54 Reference Manual for the MR814 v3 Cable/DSL Wireless Router 4-14 Wireless Configuration 202-10039-01...
  • Page 55: Content Filtering

    Chapter 5 Content Filtering This chapter describes how to use the content filtering features of the MR814 v3 Cable/DSL Wireless Router to protect your network. These features can be found by clicking on the Content Filtering heading in the Main Menu of the browser interface.
  • Page 56: Blocking Access To Internet Sites

    Reference Manual for the MR814 v3 Cable/DSL Wireless Router Blocking Access to Internet Sites The MR814 v3 router allows you to restrict access based on web addresses and web address keywords. Up to 255 entries are supported in the Keyword list. The Block Sites menu is shown in...
  • Page 57: Blocking Access To Internet Services

    PC with a fixed IP address. Blocking Access to Internet Services The MR814 v3 router allows you to block the use of certain Internet services by PCs on your network. This is called services blocking or port filtering. The Block Services menu is shown...
  • Page 58: Configuring A User Defined Service

    Reference Manual for the MR814 v3 Cable/DSL Wireless Router To specify a service for blocking, click Add. The Add Services menu will appear, as shown below: Figure 5-3: Add Services menu From the Service Type list, select the application or service to be allowed or blocked. The list already displays several common services, but you are not limited to these choices.
  • Page 59: Configuring Services Blocking By Ip Address Range

    Under “Filter Services For”, you can block the specified service for a single PC, a range of PCs (having consecutive IP addresses), or all PCs on your network. Scheduling When Blocking Will Be Enforced The MR814 v3 router allows you to specify when blocking will be enforced. The Schedule menu is shown below: Figure 5-4: Schedule menu •...
  • Page 60: Viewing Logs Of Web Access Or Attempted Web Access

    Reference Manual for the MR814 v3 Cable/DSL Wireless Router Viewing Logs of Web Access or Attempted Web Access The log is a detailed record of what Web sites you have accessed or attempted to access. Up to 128 entries are stored in the log. Log entries will only appear when keyword blocking is enabled, and no log entries will be made for the Trusted User.
  • Page 61: Configuring E-Mail Alert And Web Access Log Notifications

    Configuring E-Mail Alert and Web Access Log Notifications In order to receive logs and alerts by E-mail, you must provide your E-mail information in the E-Mail menu, shown below: Figure 5-6: Email menu Content Filtering Reference Manual for the MR814 v3 Cable/DSL Wireless Router Table 5-2 202-10039-01...
  • Page 62 In this case, the router overwrites the log and discards its contents. The MR814 v3 router uses the Network Time Protocol (NTP) to obtain the current time and date from one of several Network Time Servers on the Internet. In order to localize the time for your log entries, you must specify your Time Zone: •...
  • Page 63: Maintenance

    Chapter 6 Maintenance This chapter describes how to use the maintenance features of your MR814 v3 Cable/DSL Wireless Router. These features can be found by clicking on the Maintenance heading in the Main Menu of the browser interface. Viewing Router Status Information The Router Status menu provides a limited amount of status and usage information.
  • Page 64 Reference Manual for the MR814 v3 Cable/DSL Wireless Router This screen shows the following parameters: Table 6-1. Router Status Fields Field Account Name Firmware Version Internet Port MAC Address IP Address IP Subnet Mask DHCP LAN Port MAC Address IP Address...
  • Page 65 When the DHCP lease was obtained. Lease Expires When the DHCP lease was expires. Release Click the Release button to release the DHCP lease. Renew Click the Renew button to renew the DHCP lease. Maintenance Reference Manual for the MR814 v3 Cable/DSL Wireless Router 202-10039-01...
  • Page 66 Reference Manual for the MR814 v3 Cable/DSL Wireless Router Click on the “Show Statistics” button to display router usage statistics, as shown below. Figure 6-3: Router Statistics screen This screen shows the following statistics: Table 6-3: Router Statistics Items Item...
  • Page 67: Viewing A List Of Attached Devices

    To force the router to look for attached devices, click the Refresh button. Configuration File Management The configuration settings of the MR814 v3 router are stored within the router in a configuration file. This file can be saved (backed up) to a user’s PC, retrieved (restored) from the user’s PC, or cleared to factory default settings.
  • Page 68: Restoring And Backing Up The Configuration

    Reference Manual for the MR814 v3 Cable/DSL Wireless Router From the Main Menu of the browser interface, under the Maintenance heading, select the Settings Backup heading to bring up the menu shown below. Figure 6-5: Settings Backup menu Three options are available, and are described in the following sections.
  • Page 69: Erasing The Configuration

    After completing the upgrade, you can restore your settings from the backup. The routing software of the MR814 v3 router is stored in FLASH memory, and can be upgraded as new software is released by NETGEAR. Upgrade files can be downloaded from Netgear's Web site.
  • Page 70: Changing The Administrator Password

    (.BIN) upgrade file Click Upload. Note: When uploading software to the MR814 v3 router, it is important not to interrupt the Web browser by closing the window, clicking a link, or loading a new page. If the browser is interrupted, it may corrupt the software. When the upload is complete, your router will automatically restart.
  • Page 71 Reference Manual for the MR814 v3 Cable/DSL Wireless Router The default password for the router’s Web Configuration Manager is password. Netgear recommends that you change this password to a more secure password. From the Main Menu of the browser interface, under the Maintenance heading, select Set Password to bring up the menu shown below.
  • Page 72 Reference Manual for the MR814 v3 Cable/DSL Wireless Router 6-10 Maintenance 202-10039-01...
  • Page 73: Advanced Configuration Of The Router

    Advanced Configuration of the Router This chapter describes how to configure the advanced features of your MR814 v3 Cable/DSL Wireless Router. These features can be found under the Advanced heading in the Main Menu of the browser interface. Configuring for Port Forwarding to Local Servers...
  • Page 74: Adding A Custom Service

    Reference Manual for the MR814 v3 Cable/DSL Wireless Router Use the Port Forwarding menu to configure the router to forward incoming protocols to computers on your local network. In addition to servers for specific applications, you can also specify a Default DMZ Server to which all other incoming protocols are forwarded.
  • Page 75: Editing Or Deleting A Port Forwarding Entry

    For example, if you've already configured one computer to play Hexen II (using port 26900), the second computer's port number would be 26901, and the third computer would be 26902. Advanced Configuration of the Router Reference Manual for the MR814 v3 Cable/DSL Wireless Router 202-10039-01...
  • Page 76: Configuring The Wan Setup Options

    Reference Manual for the MR814 v3 Cable/DSL Wireless Router Type the same port number in the End Port box that you typed in the Start Port box. Type the IP address of the additional computer in the Server IP Address box.
  • Page 77: Respond To Ping On Internet Wan Port

    MTU requirement. To change the MTU size: Under MTU Size, enter a new size between 64 and 1500. Click Apply to save the new configuration. Advanced Configuration of the Router Reference Manual for the MR814 v3 Cable/DSL Wireless Router 202-10039-01...
  • Page 78: Using The Lan Ip Setup Options

    Reference Manual for the MR814 v3 Cable/DSL Wireless Router Using the LAN IP Setup Options The second feature category under the Advanced heading is LAN IP Setup. This menu allows configuration of LAN IP services such as DHCP and RIP. From the Main Menu of the browser interface, under Advanced, click on LAN IP Setup to view the LAN IP Setup menu, shown below.
  • Page 79 Note: If you change the LAN IP address of the router while connected through the browser, you will be disconnected. You must then open a new connection to the new IP address and log in again. Advanced Configuration of the Router Reference Manual for the MR814 v3 Cable/DSL Wireless Router 202-10039-01...
  • Page 80: Using The Router As A Dhcp Server

    Reference Manual for the MR814 v3 Cable/DSL Wireless Router Using the Router as a DHCP server By default, the router will function as a DHCP (Dynamic Host Configuration Protocol) server, allowing it to assign IP, DNS server, and default gateway addresses to all computers connected to the router's LAN.
  • Page 81: Using A Dynamic Dns Service

    Register for an account with one of the dynamic DNS service providers whose names appear in the ‘Select Service Provider’ box. For example, for dyndns.org, go to www.dyndns.org. Advanced Configuration of the Router Reference Manual for the MR814 v3 Cable/DSL Wireless Router 202-10039-01...
  • Page 82: Configuring Static Routes

    Reference Manual for the MR814 v3 Cable/DSL Wireless Router Select the Use a dynamic DNS service check box. Select the name of your dynamic DNS Service Provider. Type the Host Name (or domain name) that your dynamic DNS service provider gave you.
  • Page 83 You have an ISDN router on your home network for connecting to the company where you are employed. This router’s address on your LAN is 192.168.0.100. • Your company’s network is 134.177.0.0. Advanced Configuration of the Router Reference Manual for the MR814 v3 Cable/DSL Wireless Router 202-10039-01 7-11...
  • Page 84: Enabling Remote Management Access

    Using the Remote Management page, you can allow a user or users on the Internet to configure, upgrade and check the status of your MR814 v3 router. Note: Be sure to change the router's default configuration password to a very secure password.
  • Page 85: Using Universal Plug And Play (Upnp)

    UPnP devices can automatically discover the services from other registered UPnP devices on the network. Figure 7-6. UPnP Menu Advanced Configuration of the Router Reference Manual for the MR814 v3 Cable/DSL Wireless Router 202-10039-01 7-13...
  • Page 86 Reference Manual for the MR814 v3 Cable/DSL Wireless Router From the Main Menu of the browser interface, under Advanced, click on UPnP. Set up UPnP according to the guidelines below. Turn UPnP On: UPnP can be enabled or disabled for automatic device configuration. The default setting for UPnP is disabled.
  • Page 87: Troubleshooting

    • Check that you are using the 12 V DC 1A power adapter supplied by NETGEAR for this product. If the error persists, you have a hardware problem and should contact technical support.
  • Page 88: Lights Never Turn Off

    Reference Manual for the MR814 v3 Cable/DSL Wireless Router Lights Never Turn Off When the router is turned on, the lights turns on for about 10 seconds and then turn off. If all the lights stay on, there is a fault within the router.
  • Page 89: Troubleshooting The Web Configuration Interface

    Click the Refresh or Reload button in the web browser. The changes may have occurred, but the web browser may be caching the old configuration. Troubleshooting Reference Manual for the MR814 v3 Cable/DSL Wireless Router “Verifying TCP/IP Properties” on page C-8 Appendix C “Restoring the Default Configuration and...
  • Page 90: Troubleshooting The Isp Connection

    Configuration Manager. To check the WAN IP address: Launch your browser and select an external site such as www.netgear.com Access the Main Menu of the router’s configuration at http://www.routerlogin.net. Under the Maintenance heading, select Router Status Check that an IP address is shown for the WAN Port If 0.0.0.0 is shown, your router has not obtained an IP address from your ISP.
  • Page 91: Troubleshooting A Tcp/Ip Network Using A Ping Utility

    In the field provided, type Ping followed by the IP address of the router, as in this example: ping 192.168.0.1 Troubleshooting Reference Manual for the MR814 v3 Cable/DSL Wireless Router “Install or Verify Windows C-9. Alternatively, you may configure your computer “Install or Verify Windows Networking...
  • Page 92: Testing The Path From Your Computer To A Remote Device

    Reference Manual for the MR814 v3 Cable/DSL Wireless Router Click on OK. You should see a message like this one: Pinging <IP address> with 32 bytes of data If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx...
  • Page 93: Restoring The Default Configuration And Password

    If the router fails to restart or the power light continues to blink or turns solid amber, the unit may be defective. If the error persists, you might have a hardware problem and should contact technical support. Troubleshooting Reference Manual for the MR814 v3 Cable/DSL Wireless Router 3-12. “Erasing the Configuration” on page 202-10039-01...
  • Page 94: Problems With Date And Time

    The E-Mail menu in the Content Filtering section displays the current date and time of day. The MR814 v3 router uses the Network Time Protocol (NTP) to obtain the current time from one of several Network Time Servers on the Internet. Each entry in the log is stamped with the date and time of day.
  • Page 95 This appendix provides technical specifications for the MR814 v3 Cable/DSL Wireless Router. Network Protocol and Standards Compatibility Data and Routing Protocols: Power Adapter North America: United Kingdom, Australia: Europe: Japan: All regions (output): Physical Specifications Dimensions: Weight: Environmental Specifications Operating temperature:...
  • Page 96 Reference Manual for the MR814 v3 Cable/DSL Wireless Router Interface Specifications LAN: WAN: Wireless Radio Data Rate Frequency Data Encoding: 802.11b Operating Range Maximum Computers Per Wireless Network: 802.11b Operating Frequency Ranges 802.11b Encryption VCCI Class B EN 55 022 (CISPR 22), Class B...
  • Page 97: Network, Routing, Firewall, And Basics

    Routers vary in performance and scale, number of routing protocols supported, and types of physical WAN connection they support. The MR814 v3 Cable/DSL Wireless Router is a small office router that routes the IP protocol over a single-user broadband connection.
  • Page 98: Routing Information Protocol

    Information Protocol (RIP). Using RIP, routers periodically update one another and check for changes to add to the routing table. The MR814 v3 router supports both the older RIP-1 and the newer RIP-2 protocols. Among other improvements, RIP-2 supports subnet and multicast protocols. RIP is not required for most home applications.
  • Page 99 Class D addresses are used for multicasts (messages sent to many hosts). Class D addresses are in this range: 224.0.0.0 to 239.255.255.255. • Class E Class E addresses are for experimental use. Network, Routing, Firewall, and Basics Reference Manual for the MR814 v3 Cable/DSL Wireless Router Node Node Node 7261 202-10039-01...
  • Page 100: Netmask

    Reference Manual for the MR814 v3 Cable/DSL Wireless Router This addressing structure allows IP addresses to uniquely identify each physical network and each node on each physical network. For each unique value of the network portion of the address, the base address of the range (host address of all zeros) is known as the network address and is not usually assigned to a host.
  • Page 101 Note: The number 192.68.135.127 is not assigned because it is the broadcast address of the first subnet. The number 192.68.135.128 is not assigned because it is the network address of the second subnet. Network, Routing, Firewall, and Basics Reference Manual for the MR814 v3 Cable/DSL Wireless Router Subnet Node 7262...
  • Page 102 Reference Manual for the MR814 v3 Cable/DSL Wireless Router The following table lists the additional subnet mask bits in dotted-decimal notation. To use the table, write down the original class netmask and replace the 0 value octets with the dotted-decimal value of the additional subnet bits.
  • Page 103: Private Ip Addresses

    172.16.0.0 - 172.31.255.255 192.168.0.0 - 192.168.255.255 Choose your private network number from this range. The DHCP server of the MR814 v3 router is preconfigured to automatically assign private addresses. Regardless of your particular situation, do not create an arbitrary IP address; always follow the guidelines explained here.
  • Page 104: Mac Addresses And Address Resolution Protocol

    Reference Manual for the MR814 v3 Cable/DSL Wireless Router The following figure illustrates a single IP address operation. Private IP addresses assigned by user 192.168.0.2 192.168.0.3 192.168.0.1 192.168.0.4 192.168.0.5 Figure B-3: Single IP Address Operation Using NAT This scheme offers the additional benefit of firewall-like protection because the internal LAN addresses are not available to the Internet through the translated connection.
  • Page 105: Related Documents

    Many of the resources on the Internet can be addressed by simple descriptive names such as www.NETGEAR.com. This addressing is very helpful at the application level, but the descriptive name must be translated to an IP address in order for a user to actually contact the resource. Just as...
  • Page 106: Ip Configuration By Dhcp

    The MR814 v3 router has the capacity to act as a DHCP server. The MR814 v3 router also functions as a DHCP client when connecting to the ISP. The firewall can automatically obtain an IP address, subnet mask, DNS server addresses, and a gateway address if the ISP provides this information by DHCP.
  • Page 107: Stateful Packet Inspection

    Reference Manual for the MR814 v3 Cable/DSL Wireless Router Stateful Packet Inspection Unlike simple Internet sharing routers, a firewall uses a process called stateful packet inspection to ensure secure firewall filtering to protect your network from attacks and intrusions. Since user-level applications such as FTP and web browsers can create complex patterns of network traffic, it is necessary for the firewall to analyze groups of network connection states.
  • Page 108: Category 5 Cable Quality

    Reference Manual for the MR814 v3 Cable/DSL Wireless Router Table B-1. UTP Ethernet cable wiring, straight-through Wire color Signal Orange/White Transmit (Tx) + Orange Transmit (Tx) - Green/White Receive (Rx) + Blue Blue/White Green Receive (Rx) - Brown/White Brown Category 5 Cable Quality Category 5 distributed cable that meets ANSI/EIA/TIA-568-A building wiring standards can be a maximum of 328 feet (ft.) or 100 meters (m) in length, divided as follows:...
  • Page 109: Inside Twisted Pair Cables

    Figure B-4 illustrates straight-through twisted pair cable. Figure B-4: Straight-Through Twisted-Pair Cable Figure B-5 illustrates crossover twisted pair cable. Figure B-5: Crossover Twisted-Pair Cable Network, Routing, Firewall, and Basics Reference Manual for the MR814 v3 Cable/DSL Wireless Router 202-10039-01 B-13...
  • Page 110: Uplink Switches, Crossover Cables, And Mdi/Mdix Switching

    Reference Manual for the MR814 v3 Cable/DSL Wireless Router Figure B-6: Category 5 UTP Cable with Male RJ-45 Plug at Each End Note: Flat “silver satin” telephone cable may have the same RJ-45 plug. However, using telephone cable results in excessive collisions, causing the attached port to be partitioned or disconnected from the network.
  • Page 111 Reference Manual for the MR814 v3 Cable/DSL Wireless Router The MR814 v3 router incorporates Auto Uplink technology (also called MDI/MDIX). Each LOCAL Ethernet port will automatically sense whether the Ethernet cable plugged into the port should have a normal connection (e.g. connecting to a computer) or an uplink connection (e.g.
  • Page 112 Reference Manual for the MR814 v3 Cable/DSL Wireless Router B-16 Network, Routing, Firewall, and Basics 202-10039-01...
  • Page 113: Appendix C Preparing Your Network

    You need to prepare these three things before you begin: Cabling and Computer Hardware To use the MR814 v3 router on your network, each computer must have an 802.11g or 802.11b wireless adapter or an installed Ethernet Network Interface Card (NIC) and an Ethernet cable. If the computer will connect to your network using an Ethernet NIC at 100 Mbps, you must use a Category 5 (Cat 5) cable such as the one provided with your router.
  • Page 114: Internet Configuration Requirements

    — For Macintosh computers, record the settings in the TCP/IP or Network control panel. • You may also refer to the MR814 v3 Resource CD (2230-10095-01 ) for the NETGEAR Router ISP Guide which provides Internet connection information for many ISPs.
  • Page 115: Record Your Internet Connection Information

    If a Network Interface Card (NIC) is already installed in your PC, then TCP/ IP is probably already installed as well. Preparing Your Network Reference Manual for the MR814 v3 Cable/DSL Wireless Router aaa@yyy.com mail.xxx.yyy.com , then use xxx.yyy.com...
  • Page 116: Configuring Windows 95, 98, And Me For Tcp/Ip Networking

    DHCP server during bootup. For a detailed explanation of the meaning and purpose of these configuration items, refer to The MR814 v3 router is shipped preconfigured as a DHCP server. The firewall assigns the following TCP/IP configuration information automatically when the PCs are rebooted: •...
  • Page 117 Select the manufacturer and model of your Ethernet adapter, and then click OK. If you need TCP/IP: Click the Add button. Select Protocol, and then click Add. Select Microsoft. Preparing Your Network Reference Manual for the MR814 v3 Cable/DSL Wireless Router 202-10039-01...
  • Page 118 Reference Manual for the MR814 v3 Cable/DSL Wireless Router Select TCP/IP, and then click OK. If you need Client for Microsoft Networks: Click the Add button. Select Client, and then click Add. Select Microsoft. Select Client for Microsoft Networks, and then click OK.
  • Page 119 Ethernet adapter is present • TCP/IP is present • Primary Network Logon is set to Windows logon Click on the Properties button. The following TCP/IP Properties window will display. Preparing Your Network Reference Manual for the MR814 v3 Cable/DSL Wireless Router 202-10039-01...
  • Page 120: Selecting Windows' Internet Access Method

    Reference Manual for the MR814 v3 Cable/DSL Wireless Router • By default, the IP Address tab is open on this window. • Verify the following: Obtain an IP address automatically is selected. If not selected, click in the radio button to the left of it to select it. This setting is required to enable the DHCP server to automatically assign an IP address.
  • Page 121: Configuring Windows Nt4, 2000 Or Xp For Ip Networking

    From the drop-down box, select your Ethernet adapter. The window is updated to show your settings, which should match the values below if you are using the default TCP/IP settings that NETGEAR recommends for connecting through a router or gateway: •...
  • Page 122: Dhcp Configuration Of Tcp/Ip In Windows Xp, 2000, Or Nt4

    Reference Manual for the MR814 v3 Cable/DSL Wireless Router DHCP Configuration of TCP/IP in Windows XP, 2000, or NT4 You will find there are many similarities in the procedures for different Windows systems when using DHCP to configure TCP/IP. The following steps will walk you through the configuration process for each of these versions of Windows.
  • Page 123 • The TCP/IP details are presented on the Support tab page. • Select Internet Protocol, and click Properties to view the configuration information. Preparing Your Network Reference Manual for the MR814 v3 Cable/DSL Wireless Router 202-10039-01 C-11...
  • Page 124: Dhcp Configuration Of Tcp/Ip In Windows 2000

    Reference Manual for the MR814 v3 Cable/DSL Wireless Router • Verify that the Obtain an IP address automatically radio button is selected. • Verify that Obtain DNS server address automatically radio button is selected. • Click the OK button. This completes the DHCP configuration of TCP/ IP in Windows XP.
  • Page 125 “Components checked are used by this connection:” • Client for Microsoft Networks and • Internet Protocol (TCP/IP) • Click OK. Preparing Your Network Reference Manual for the MR814 v3 Cable/DSL Wireless Router 202-10039-01 C-13...
  • Page 126 Reference Manual for the MR814 v3 Cable/DSL Wireless Router • With Internet Protocol (TCP/IP) selected, click on Properties to open the Internet Protocol (TCP/IP) Properties dialogue box. • Verify that • Obtain an IP address automatically is selected. • Obtain DNS server address automatically is selected.
  • Page 127: Dhcp Configuration Of Tcp/Ip In Windows Nt4

    This will display Control Panel window. • Double-click the Network icon in the Control Panel window. The Network panel will display. • Select the Protocols tab to continue. Preparing Your Network Reference Manual for the MR814 v3 Cable/DSL Wireless Router 202-10039-01 C-15...
  • Page 128 Reference Manual for the MR814 v3 Cable/DSL Wireless Router • Highlight the TCP/IP Protocol in the Network Protocols box, and click on the Properties button. C-16 202-10039-01 Preparing Your Network...
  • Page 129: Verifying Tcp/Ip Properties For Windows Xp, 2000, And Nt4

    Type ipconfig /all Your IP Configuration information will be listed, and should match the values below if you are using the default TCP/IP settings that NETGEAR recommends for connecting through a router or gateway: • The IP address is between 192.168.0.2 and 192.168.0.254 •...
  • Page 130: Configuring The Macintosh For Tcp/Ip Networking

    Reference Manual for the MR814 v3 Cable/DSL Wireless Router • The default gateway is 192.168.0.1 Type exit Configuring the Macintosh for TCP/IP Networking Beginning with Macintosh Operating System 7, TCP/IP is already installed on the Macintosh. On each networked Macintosh, you will need to configure TCP/IP to use DHCP.
  • Page 131: Verifying Tcp/Ip Properties For Macintosh Computers

    If you do not see these values, you may need to restart your Macintosh or you may need to switch the “Configure” setting to a different option, then back again to “Using DHCP Server”. Preparing Your Network Reference Manual for the MR814 v3 Cable/DSL Wireless Router 202-10039-01 C-19...
  • Page 132: Verifying The Readiness Of Your Internet Account

    Reference Manual for the MR814 v3 Cable/DSL Wireless Router Verifying the Readiness of Your Internet Account For broadband access to the Internet, you need to contract with an Internet service provider (ISP) for a single-user Internet access account using a cable modem or DSL modem. This modem must be a separate physical box (not a card) and must provide an Ethernet port intended for connection to a Network Interface Card (NIC) in a computer.
  • Page 133: Obtaining Isp Configuration Information For Windows Computers

    As mentioned above, you may need to collect configuration information from your PC so that you can use this information when you configure the MR814 v3 router. Following this procedure is only necessary when your ISP does not dynamically supply the account information.
  • Page 134: Obtaining Isp Configuration Information For Macintosh Computers

    As mentioned above, you may need to collect configuration information from your Macintosh so that you can use this information when you configure the MR814 v3 router. Following this procedure is only necessary when your ISP does not dynamically supply the account information.
  • Page 135: Restarting The Network

    Restart any computer that is connected to the firewall. After configuring all of your computers for TCP/IP networking and restarting them, and connecting them to the local network of your MR814 v3 router, you are ready to access and configure the firewall.
  • Page 136 Reference Manual for the MR814 v3 Cable/DSL Wireless Router C-24 Preparing Your Network 202-10039-01...
  • Page 137: Wireless Networking Basics

    This chapter provides an overview of Wireless networking. Wireless Networking Overview The MR814 v3 router conforms to the Institute of Electrical and Electronics Engineers (IEEE) 802.11b standard for wireless LANs (WLANs). On an 802.11b wireless link, data is encoded using direct-sequence spread-spectrum (DSSS) technology and is transmitted in the unlicensed radio spectrum at 2.5GHz.
  • Page 138: Ad Hoc Mode (Peer-To-Peer Workgroup

    Reference Manual for the MR814 v3 Cable/DSL Wireless Router Ad Hoc Mode (Peer-to-Peer Workgroup) In an ad hoc network, computers are brought together as needed; thus, there is no structure or fixed points to the network - each node can generally communicate with any other node. There is no Access Point involved in this configuration.
  • Page 139 1 and grow to use channel 6, and 11 when necessary, as these three channels do not overlap. Wireless Networking Basics Reference Manual for the MR814 v3 Cable/DSL Wireless Router Table 8-3: Frequency Spread 2399.5 MHz - 2424.5 MHz...
  • Page 140: Authentication And Wep

    The 802.11b standard defines several services that govern how two 802.11b devices communicate. The following events must occur before an 802.11b Station can communicate with an Ethernet network through an access point such as the one built in to the MR814 v3: Turn on the wireless station.
  • Page 141: 802.11B Authentication

    If the decrypted text matches the original challenge text, then the access point and the station share the same WEP Key and the access point authenticates the station. Wireless Networking Basics Reference Manual for the MR814 v3 Cable/DSL Wireless Router Access Point 2) AP authenticates...
  • Page 142: Overview Of Wep Parameters

    Reference Manual for the MR814 v3 Cable/DSL Wireless Router The station connects to the network. If the decrypted text does not match the original challenge text (i.e., the access point and station do not share the same WEP Key), then the access point will refuse to authenticate the station and the station will be unable to communicate with either the 802.11b network or Ethernet network.
  • Page 143: Key Size

    Reference Manual for the MR814 v3 Cable/DSL Wireless Router 3. Use WEP for Authentication and Encryption: A transmitting 802.11b device encrypts the data portion of every packet it sends using a configured WEP Key. The receiving 802.11b device decrypts the data using the same WEP Key. For authentication purposes, the 802.11b network uses Shared Key Authentication.
  • Page 144: Wep Configuration Options

    Reference Manual for the MR814 v3 Cable/DSL Wireless Router WEP Configuration Options The WEP settings must match on all 802.11b devices that are within the same wireless network as identified by the SSID. In general, if your mobile clients will roam between access points, then all of the 802.11b access points and all of the 802.11b client adapters on the network must have the...
  • Page 145: How Does Wpa Compare To Wep

    Access products. Starting August of 2003, all new Wi-Fi certified products will have to support WPA. NETGEAR will implement WPA on client and access point products and make this available in the second half of 2003. Existing Wi-Fi certified products will have one year to add WPA support or they will loose their Wi-Fi certification.
  • Page 146: How Does Wpa Compare To Ieee 802.11I

    Reference Manual for the MR814 v3 Cable/DSL Wireless Router How Does WPA Compare to IEEE 802.11i? WPA will be forward compatible with the IEEE 802.11i security specification currently under development. WPA is a subset of the current 802.11i draft and uses certain pieces of the 802.11i draft that are ready to bring to market today, such as 802.1x and TKIP.
  • Page 147 • Data integrity. TKIP includes a message integrity code (MIC) at the end of each plaintext message to ensure messages are not being spoofed. Wireless Networking Basics Reference Manual for the MR814 v3 Cable/DSL Wireless Router 202-10039-01 D-11...
  • Page 148: Wpa Authentication: Enterprise-Level User Authentication Via 802.1X/Eap And Radius

    WPA supports Extensible Authentication Protocol (EAP). For environments without a RADIUS infrastructure, WPA supports the use of a preshared key. Together, these technologies provide a framework for strong user authentication. Windows XP implements 802.1x natively, and several Netgear switch and wireless access point products support 802.1x. D-12 Wired Network with Optional 802.1x Port Based Network...
  • Page 149 EAP-start message. This begins a series of message exchanges to authenticate the client. The access point replies with an EAP-request identity message. Wireless Networking Basics Reference Manual for the MR814 v3 Cable/DSL Wireless Router For example, a For example, a...
  • Page 150: Wpa Data Encryption Key Management

    Reference Manual for the MR814 v3 Cable/DSL Wireless Router The client sends an EAP-response packet containing the identity to the authentication server. The access point responds by enabling a port for passing only EAP packets from the client to an authentication server located on the wired side of the access point. The access point blocks all other traffic, such as HTTP, DHCP, and POP3 packets, until the access point can verify the client's identity using an authentication server (e.g., RADIUS).
  • Page 151 NIC’s hardware in both the station and the access point. TKIP was a pragmatic compromise that allows organizations to deploy better security while AES capable equipment is being designed, manufactured, and incrementally deployed. Wireless Networking Basics Reference Manual for the MR814 v3 Cable/DSL Wireless Router 202-10039-01 D-15...
  • Page 152: Is Wpa Perfect

    Product Support for WPA Starting in August, 2003, NETGEAR, Inc. wireless Wi-Fi certified products will support the WPA standard. NETGEAR, Inc. wireless products that had their Wi-Fi certification approved before August, 2003 will have one year to add WPA so as to maintain their Wi-Fi certification.
  • Page 153: Changes To Wireless Network Adapters

    So, to update you Windows wireless client, all you have to do is obtain the new WPA-compatible driver and install the driver. The firmware is automatically updated when the wireless network adapter driver is loaded in Windows. Wireless Networking Basics Reference Manual for the MR814 v3 Cable/DSL Wireless Router 202-10039-01 D-17...
  • Page 154: Changes To Wireless Client Programs

    Reference Manual for the MR814 v3 Cable/DSL Wireless Router Changes to Wireless Client Programs Wireless client programs must be updated to permit the configuration of WPA authentication (and preshared key) and the new WPA encryption algorithms (TKIP and the optional AES component).
  • Page 155: Glossary

    Domain names are of the form of a registered entity name plus one of a number of predefined top level suffixes such as .com, .edu, .uk, etc. For example, in the address mail.NETGEAR.com, mail is a server name and NETGEAR.com is the domain.
  • Page 156 Reference Manual for the MR814 v3 Cable/DSL Wireless Router Internet Protocol The main internetworking protocol used in the Internet. Used in conjunction with the Transfer Control Protocol (TCP) to form TCP/IP. See local area network. local area network LAN. A communications network serving users within a limited area, such as one floor of a building.
  • Page 157 WINS server, your Windows PCs can gather information from that WINS server about its local hosts. This allows your PCs to browse that remote network using Network Neighborhood. WINS See Windows Internet Naming Service. Glossary Reference Manual for the MR814 v3 Cable/DSL Wireless Router 202-10039-01...
  • Page 158 Reference Manual for the MR814 v3 Cable/DSL Wireless Router Glossary 202-10039-01...
  • Page 159 Numerics 802.11b D-1 Account Name 3-14, 6-2 Address Resolution Protocol B-8 ad-hoc mode D-2 Auto MDI/MDI-X B-15 Auto Uplink 2-3, B-15 backup configuration 6-6 Basic Wireless Connectivity 4-8 Basic Wireless Settings 4-12 BSSID D-2 Cabling B-11 Cat5 cable B-12, C-1 configuration automatic by DHCP 2-4 backup 6-6...
  • Page 160 Flash memory, for firmware upgrade 2-1 front panel 2-6, 2-7 fully qualified domain name (FQDN) 4-6 gateway address C-22 Half Life 7-3 host name 3-14 IANA contacting B-2 IETF B-1 Web site address B-7 infrastructure mode D-2 installation 2-4 Internet account address information C-20 establishing C-20 IP addresses C-21, C-22...
  • Page 161 port filtering 5-3 Port Forwarding 7-1 port forwarding behind NAT B-8 Port Forwarding Menu 7-1 port numbers 5-3 PPP over Ethernet 2-4, C-20 PPPoE 2-4, C-20 Primary DNS Server 3-14 protocols Address Resolution B-8 DHCP 2-4, B-10 Routing Information 2-3, B-2 support 2-1 publications, related B-1 Quake 7-3...
  • Page 162 WinPOET C-20 Wired Equivalent Privacy. See WEP Wireless Access C-3 Wireless Ethernet D-1 wireless network name 2-8 Wireless Performance 4-1 Wireless Range Guidelines 4-1 Wireless Security 4-2 World Wide Web 1-iii WPA-PSK 4-5 WPA-PSK Password Phrase 4-5 Index...

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