Troubleshooting Guide - Audiovox PVS21090 Instruction Manual

TROUBLESHOOTING GUIDE

SYMPTOM
No power.
The remote does not
function.
DVD
No sound or only a very
low-level sound is heard.
No picture.
The picture is not clear.
Severe hum or noise is
heard.
The disc does not play.
TV
Bad Picture (snow,
multipe images,
distortion, blurry)
Black and white picture.
No picture or sound.
Colored patches of
picture.
CAUSE (AND REMEDY)
• Check that the AC adapter and AC power cord are connected.
• The unit is not turned on.
• Remove any obstacles between the remote and the unit.
• Use the remote near the unit.
• Point the remote at the remote sensor on the unit.
• Replace the batteries in the remote with new ones.
• Make sure that you select DVD mode.
• The system is in pause mode. Press the
normal PLAY mode.
• Fast-forward or fast-reverse is performed. Press the
return to normal play mode.
• Make sure that AUDIO / VIDEO output and AV IN input connections are
correct.
• The DTS DVD disc cannot be decoded to have speaker output.
• The unit is too hot, shut off the unit for 30 minutes to cool it down.
• The region number of the disc doesn't match the region number of this
unit.
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• Clean the disc.
• The disc is scratched.
• The plugs and jacks are dirty. Wipe them with a cloth slightly moistened
with alcohol.
• Clean the disc.
• There is no disc inside ("No Disc" appears on the screen).
• Insert the disc correctly with the playback side facing down.
• Clean the disc.
• A non-valid disc has been inserted. The unit and disc region number are
incompatible.
• Condensation may have formed inside the unit due to a sudden change
in temperature. Wait about an hour for it to clear and try again.
• Check the location of the antenna and adjust it if necessary.
• Make sure the antenna cable is firmly connected.
• Make sure all input cables are firmly connected.
• Check the PICTURE SETTING within the TV SETUP MENU.
• Check to make sure the program you are watching is broadcast in Color
and not Black & White.
• Make sure the unit is plugged in and turned on.
• Make sure that TV mode is selected.
• Try a new channel to check for possible station trouble.
• Make sure the antenna is connected properly.
• Increase the volume.
• Make sure the antenna or audio video source device is working properly.
• Make sure all cables are firmly connected.
• Check for local interference.
• Make sure there are no unshielded electrical devices nearby that are
causing interference.
• Turn the unit off for 30 minutes, then try it again.
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PLAY button to return to
PLAY button to
E
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