Troubleshooting - Superior MONIA Instructions For Installation, Use And Maintenance Manual

8.0 TROUBLESHOOTING

Some of the problems indicated below may be resolved by following the instructions. All work must be carried out when the appliance is
cold and disconnected from the electricity supply (pull out the plug).
Authorised qualified persons must be contacted, in accordance with current regulations, whenever it is necessary to work on parts inside the
cladding or the firebox in order to resolve the problem.
It is therefore recommended that only Superior authorised Service Centres be contacted.
Whenever authorised Service Centre personnel carry out work, they must show an identity card issued by the factory on which the following
are printed: stamp and signature of the company and the period of validity of the actual document.
Unauthorised tampering with the appliance or the use of other than original spare parts not only creates situations of risk for operator
safety, but invalidates the warranty and relieves the manufacturer from all liability.
PROBLEM
The control panel display is not lit
Stove combustion gas safety device "ALL"
stove status
38
CAUSE
The appliance is not powered
Faulty power cable
Fuses blown
Faulty control panel
Faulty fl at cable
Faulty electronic board
Blocked fl ue or fl ue gas outlet
Door open
Broken smoke extractor
Flue system too long
Damaged door sealing gaskets
Hose connection blocked
Silicone piping blocked or broken
Faulty electronic board
Grate requires cleaning
Faulty thermostat
Badly positioned automatic reset
thermostat
Temporary power failure during
operation
H07023380 / DT2000477-03
DT2011680-00
SOLUTION
Check that the power cable is plugged into the
wall socket and connected to the appliance
Replace the power cable (use only original
spares)
Check the fuses in both the plug and
the electronic board, replacing them if
necessary. If the problem persists call
an electrician
Replace the control panel (use only
original spares)
Replace the fl at cable (use only original
spares)
Replace the electronic board (use only
original spares)
Check and clean the fl ue and the outlet
Check if the door is closed
Replace the motor (use only original
spares)
Check correct installation (see section 4)
Check all the gaskets and seals of the door
and fl ue pipe
Dismantle and clean the hose connection
for the vacuum gauge
Check and/or replace piping
Replace the electronic board (use only
original spares)
Clean the grate (see section 7.1)
Replace hopper thermostat (use only
original spares)
Check that the thermostat sensor is
correctly positioned
Automatic restart of the srove (see
paragraph INTERRUPTION OF
ELECTRICITY SUPPLY).