Troubleshooting Guide - Metrologic MS9524 Installation And User Manual

T
ROUBLESHOOTING
The following guide is for reference purposes only. Contact a Metrologic
representative at 1-800-ID-Metro or 1-800-436-3876 to preserve the limited
warranty terms.
Symptoms
The unit has no
LEDs, beep or
laser.
At power up the
unit beeps 3 times.
At power up there
is a continuous
razz tone.
The unit emits a
razz tone.
The unit scans,
communicates and
beeps twice.
The unit powers up
but does not beep.
The unit powers
up, but does not
scan and/or beep.
G
UIDE
MS9524/44 Series Troubleshooting Guide
Possible Causes
No power is being
supplied to the unit.
There is a non-
volatile RAM failure.
There is a RAM or
ROM failure.
There is a VLD
failure.
There is a scanning
mechanism failure.
The same symbol
timeout set too short.
The beeper is
disabled and no tone
is selected.
The bar code
symbology being
scanned has not
been enabled.
The bar code being
scanned does not
satisfy the configured
criteria for character
length lock or
minimum length.
Solution
Check the transformer, power
outlet and power strip.
Check to make sure the cable is
plugged into the scanner.
Check to make sure the power
supply is plugged into the
PowerLink cable.
Contact a Metrologic service
representative.
Adjust same symbol timeout for
a longer time.
Enable the beeper and select a
tone.
UPC/EAN, Code 39, interleaved
2 of 5, Code 93, Code 128,
Codabar and PDF are enabled
by default.
Verify that the type of bar code
being read has been selected.
Verify that the bar code being
scanned falls into the configured
criteria.
The scanner defaults to a
minimum of 3 character bar code.
All Interfaces
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