VTech VC7151-102A User Manual page 81

My handset beeps
and is not performing
normally.
I hear other calls when
using the telephone.
I hear noise on the
cordless handset and
the keys do not work.
There is interference
during a telephone
conversation. My calls
fade out when I am
using the cordless
handset.
The telephone does
not receive caller ID or
the telephone does not
show caller ID during
call waiting.
The display shows Out
of range OR no power
at base and Put HS on
base to power base
alternately.
I subscribe to a
nontraditional telephone
service that uses my
computer to establish
connections, and my
telephone doesn't work.
Move the handset closer to the telephone base. It may be out of
range.
Disconnect the telephone base from the telephone wall jack. Plug in a
different telephone. If you still hear other calls, the problem is probably
in the wiring or telephone service. Contact your telephone service
provider.
Make sure the telephone line cord is plugged in securely.
The handset may be out of range. Move it closer to the telephone
base.
If you subscribe to high-speed Internet service (DSL - digital
subscriber line) through your telephone line, you must install a DSL
filter between the telephone line cord and the telephone wall jack.
The filter prevents noise and caller ID problems caused by DSL
interference. Contact your DSL service provider for more information
about DSL filters.
Appliances or other cordless telephones plugged into the same
circuit as the telephone base can cause interference. Try moving the
appliance or telephone base to another outlet.
The location of your telephone base can impact the performance of
your cordless phone. For better reception, install the telephone base
in a centralized location within your home or office, away from walls or
other obstructions. In many environments, elevating the telephone base
improves overall performance.
Caller ID is a subscription service. You must subscribe to this service
from your telephone service provider for this feature to work on your
telephone.
Both your and the caller's telephone service providers must use
equipment compatible with the caller ID service.
The caller may not be calling from an area which supports caller ID.
The caller ID information displays after the first or second ring.
The handset may be out of range. Move it closer to the telephone
base.
Make sure the power cord is securely plugged into the telephone
base. Use a working electrical outlet not controlled by a wall switch.
Make sure your computer is powered on, and your Internet is working
properly.
Make sure to plug your USB telephone adaptor into a dedicated USB
port on your computer. Do not plug into a multiple port USB hub (USB
splitter) that is not powered.
In a few rare instances, the USB port on your computer may not have
enough power. In these instances, try using a USB hub with its own
external power supply.
If you are using a firewall, it may prevent access to your nontraditional
telephone service. Contact your service provider for more information.
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