VTech VSP600 User Manual
Dect sip cordless base station/handset
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Also See for VSP600:
- Administrator and provisioning manual (119 pages) ,
- Quick start manual (21 pages) ,
- Configuration manual (11 pages)
Table of Contents
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Table of Contents
Related Manuals for VTech VSP600
Summary of Contents for VTech VSP600
- Page 1 User Guide VSP600 DECT SIP Cordless Base Station VSP601 DECT SIP Cordless Handset...
- Page 3 Congratulations on your purchase of this VTech product. Before using this product, please read Important Safety Information on page 4 of this manual. Please thoroughly read this user’s manual for all the feature operations and troubleshooting information necessary to install and operate your product. You can also visit our businessphones.vtech.com...
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Page 4: Important Safety Information
Important Safety Information This symbol is to alert you to important operating or servicing instructions that may appear on the product or in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the... - Page 5 12. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the base station or handset other than specified access doors may expose you to dangerous voltages or other risks.
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Page 6: Save These Instructions
19. Use only the power cord indicated in this manual. 20. In wall mounting position, make sure to mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the telephone base down on both mounting studs until it locks into place. Refer to the full installation instructions in “Handset Installation”... - Page 7 Compliance FCC part 15 This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
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Page 8: Table Of Contents
User Guide VSP600 DECT SIP Cordless Base Station VSP601 DECT SIP Cordless Handset Table of Contents Setting up a conference call ..... 28 Listening to messages ...... 29 Important Safety Information Using the Directory ......30 Important safety instructions....4 Using the Call History ....... - Page 9 Technical Specifications Handset Status ......... 42 Call Settings ........42 Special characters User Preferences......44 Entering special characters ....50 Base Directory ........45 Maintenance Blacklist ..........47 Taking care of your telephone ..51 Security..........48 GPL License Information Troubleshooting GPL code requests ......
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Page 10: Introduction
Product overview The VTech VSP600 base station and VSP601 cordless handset is a full-featured SIP endpoint business phone system designed to work with popular hosted IP PBX services and on-premise SIP PBXs. Once you have ordered and configured your PBX service, the handset enables you to make and receive calls as you would with any other business phone. -
Page 11: Quick Reference Guide
Quick Reference Guide Base station external features Antenna Wall mount slot (on top) Handset Locator (Page) button Use only Supplied Press to ring the handsets. Adapter DC adapter input Press and hold to register a handset. Reset button RESET Power LED Flashes when joining the network or when registering/deregistering... -
Page 12: Cordless Handset External Features
Quick Reference Guide Cordless handset external features Message light Flashes when a line has a new voice HEADSET JACK message. 2.5 mm jack for connecting a corded headset. SOFT KEYS VOL p DIR Perform the actions While in menus, press p indicated by the on- to scroll up the menu. -
Page 13: Base Station Installation
This section assumes that your network infrastructure is established and that your IP PBX phone service has been ordered and configured for your location. For more information about IP PBX configuration, see the VSP600/VSP601 Administrator and Provisioning Manual, available at businessphones.vtech.com... - Page 14 IMPORTANT INFORMATION 1. Use only the power adapter supplied with this product. To order a replacement power adapter, visit our website at businessphones.vtech.com 1 (888) 370-2006 or call 2. The power adapter is intended to be correctly oriented in a vertical or floor mount position.
- Page 15 3. Attach the mounting plate to the top of the base station. Insert the tab into the slot and then push the plate in at the bottom of the base station until the mounting plate clicks into place. Insert tab into slot. 4.
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Page 16: Handset Installation
This section assumes that your network infrastructure is established and that your IP PBX phone service has been ordered and configured for your location. For more information about IP PBX configuration, see the VSP600/VSP601 Administrator and Provisioning Manual, available at businessphones.vtech.com... -
Page 17: Battery Installation And Charging
IMPORTANT INFORMATION 1. Use only the power adapter supplied with this product. To order a replacement power adapter, visit our website at businessphones.vtech.com 1 (888) 370-2006 or call 2. The power adapter is intended to be correctly oriented in a vertical or floor mount position. - Page 18 IMPORTANT INFORMATION • Use only the supplied rechargeable battery or replacement battery (model BT164392). To order a replacement battery, visit our website at businessphones.vtech.com or call 1 (888) 370-2006 • If you do not use the handset for a long time, disconnect and remove the...
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Page 19: Wall Mounting The Charger
Wall mounting the charger The charger is ready for tabletop use. If you want to mount the charger on a wall, use two 10 mm (7/16 inch) screws and wall anchors (not provided) to hold the charger in place. The screws and wall anchors are available for purchase in many hardware or consumer electronics retailers. -
Page 20: Adding A Corded Headset
Adding a corded headset You can use this handset hands-free when you install any industry-standard 2.5 mm corded telephone headset (purchased separately). For best results, use a VTECH 2.5 mm corded headset. To purchase a corded headset, visit our businessphones.vtech.com 1 (888) 370-2006... -
Page 21: Registering The Handset To The Base
Registering the handset to the base The handset must be registered to the base station in order to make and receive calls. To register the handset: 1. Make sure the handset has a charged battery before proceeding. Make sure the base station is connected to power. Main Menu Intercom 2. -
Page 22: Deregistering The Handset
Deregistering the handset Before using the handset with a different base station, you must deregister the handset from the base station to which it is currently registered. To deregister the handset: 1. Press MENU on the handset. The Main Menu appears. Registration 2. -
Page 23: Locating The Handset
Locating the Handset You can find handsets by paging them from the base. Press the HANDSET LOCATOR (page) button on the base station to ring all handsets: â • All handsets within range of the base will ring for one minute, even if the volume is off. -
Page 24: Using The Handset
Using the Handset This section describes how to use the handset to make calls and answer calls. This section also describes how to put calls on hold, transfer calls, and create conference calls. Idle screen The Idle screen appears after the phone is connected and configured for your SIP PBX service. -
Page 25: Answering Calls
To make an internal call: 1. Press INT. 2. Press p or q to select the handset you wish to call, then press SELECT When the call is answered, the active call screen appears. â SELECT 3. To hang up the call, press OFF or Answering calls You can answer a call by pressing TALK, SPEAKER, or ANSWER... -
Page 26: Putting A Call On Hold
Putting a call on hold You can put an outside call on hold by pressing HOLD. The handset also puts calls on hold automatically when you answer another call, transfer a call, or create a conference. Note that you cannot put an internal call on hold. â... -
Page 27: Transferring A Call
Transferring a call You can transfer a call to another party. If you talk to the transfer recipient before completing the transfer, you are making a “supervised” transfer. However, the transfer recipient does not have to talk to you before receiving the transferred call. -
Page 28: Setting Up A Conference Call
â SELECT 3. Press BLIND 4. Dial the number to which you want to transfer the call. You can also use a number from a list, such as the Directory or Call History. 5. Wait for the phone to automatically dial, once it recognizes a valid number. 6. -
Page 29: Listening To Messages
if you wish to conference with another handset in your system, select A handset party. 3. Press SELECT. 4. Dial the second number for the other party you want to join your conference, or select the handset to conference with. You can also use a number from a list, such as the Directory or Call History. -
Page 30: Using The Directory
â SELECT to highlight the desired line and press SELECT. 2. Press The handset dials the voicemail access number. 3. Follow the voice prompts to listen to your messages. Using the Directory The handset has three lists of contacts. The Local directory is only available on your handset. - Page 31 To add a new entry: 1. From the handset Main Menu, press to scroll to Directory and press SELECT. The Directory menu appears. 2. Press p or q to select the directory to add a new entry to, then press OPTION 3.
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Page 32: Using The Call History
Using the Call History The Call History contains lists of your missed, received, and dialed calls (you can also view dialed calls by pressing REDIAL). You can view, call and store list entries. To view the Call History: 1. From the handset Main Menu, press to scroll to Call History and press SELECT, or press when the phone is... -
Page 33: Configuring The Handset
Configuring the Handset You can configure the phone using one of two methods: 1. The Features and User settings menus on the phone: 2. The WebUI, which you access using your Internet browser. This section describes settings you can change using your handset. For information about settings you can change on the WebUI, see “WebUI”... -
Page 34: Blocking Anonymous Calls
7. On the next screen, press SELECT to turn call forwarding On or Off. 8. Press 9. Enter the number to which you would like to forward calls. 10. (If you selected No answer earlier) Press q. 11. (If you selected No answer earlier) Press SELECT to set the No answer delay between 1 to 10 rings. -
Page 35: Setting Missed-Call Alerts
3. Press to scroll to Lift HS answer and press SELECT. 4. Press SELECT to select either On or Off. 5. Press to save. Setting missed-call alerts When missed-call alerts are enabled, an alert will display on the idle screen whenever you do not answer an incoming call. -
Page 36: Setting The Language
Setting the language 1. Press MENU. 2. Press to scroll to User settings and press SELECT. 3. With Language highlighted, press SELECT. 4. Press p or q to highlight the desired language. 5. Press to save. Setting the date and time 1. -
Page 37: Setting The Ringer Tone And Volume
Setting the ringer tone and volume 1. Press MENU. 2. Press to scroll to User settings and press SELECT. 3. Press to scroll to Ringers and press SELECT. 4. To change the ringer volume: a. Highlight Ringer Volume and press SELECT. b. -
Page 38: Changing Your Base Pin
Changing your base PIN You can edit the base station PIN on the handset. After registering the first handset, the PIN code is required to register other handsets and deregister all handsets. The default PIN is 1592. To change the PIN: 1. -
Page 39: Webui
WebUI Using the WebUI Use an Internet browser to access the Web User Interface (WebUI) that resides on your base station. After you log on to the WebUI, you can configure the following features: • Call Settings • User Preferences •... - Page 40 A Login window appears. 5. Under User Name, enter user. 6. Under Password, enter user, or your own password, if you have created one. You can create or change a password after you log on. 7. Click Log In / OK. The WebUI appears. Click topics from the navigation bar at the top of the page, and then click the desired setting on the left side of the WebUI to see the page for that setting.
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Page 41: System Status
System Status The System Status page shows: • General information about your phone, including model, MAC address, and software version. • Account Status information about your SIP account registration. • Network information regarding your phone’s network address and network connection. The System Status page has no settings that you can change. -
Page 42: Handset Status
Handset Status The Handset Status page shows registration information for your handsets. The Handset Status page has no settings that you can change. You may need some of the status information for troubleshooting purposes. Call Settings To view the call settings, click SYSTEM in the WebUI header, and then click Call Settings in the sidebar. -
Page 43: Call Forward Settings
General Call Settings Setting Description Anonymous Call Reject Select to block incoming calls that have no caller ID. Enable Anonymous Call Select to make outgoing calls that remove your own caller ID information. Do Not Disturb Settings Setting Description Enable DND Turns Do Not Disturb on or off. -
Page 44: User Preferences
User Preferences On the User Preferences page, you can configure the WebUI language. After changing the setting on this page, click Save to save. General User Settings Setting Description Range Default WebUI Sets the language that Any language supported English Language appears on the WebUI. -
Page 45: Base Directory
Base Directory To view the base directory, click CONTACTS in the WebUI header, and then click Base directory in the sidebar. On the Base directory page, you can manage your base directory entries. You can sort, edit, delete, and add contact information for up to 200 entries. The page also allows you to export your phone’s base directory or import a base directory file. - Page 46 Base directory Click To... Sort the list by last name. Edit information for an entry. View the last page of entries. View the next page of entries. Delete selected entries from the directory. Click Select All to select every entry on the page you are viewing. Add a new directory entry.
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Page 47: Blacklist
To edit a directory entry: 1. Click Edit for the entry you want to edit. The Edit Base directory Entry page appears. 2. Edit or add the desired information. 3. Click Save. Import Base directory You can import an existing base directory file. Importing a directory file replaces all your previous base directory entries. -
Page 48: Security
Security On the Security page, you can change your User Password. After changing your password, click Save. -
Page 49: Troubleshooting
Troubleshooting If you have difficulty with your handset, please try the suggestions below. For businessphones.vtech.com customer service, visit our website at or call 1 (888) 370-2006 General issues Handset does not work at all (LCD is black) • Confirm the battery is installed and charged correctly. -
Page 50: Technical Specifications
Poor audio quality. Speech is cutting out. • You may be close to being out of range of the base station. Try moving closer. • Other electronic products can cause interference with your handset. Try installing the base station far away from devices such as TVs, microwaves, or other cordless devices, including other handsets. -
Page 51: Maintenance
Maintenance Taking care of your telephone • Your base station and cordless handset contain sophisticated electronic parts, so you must treat them with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your products if you ever need to ship them. -
Page 52: Gpl License Information
VTech, its affiliates, and its and their officers, directors, employees, and representatives (“VTech Parties”) from any liability or responsibility relating to such code, and you acknowledge that the VTech Parties make no representations with respect to the origin, accuracy, usability, or usefulness of...