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INTRODUCTION
Congratulations! You have purchased
one of the most sophisticated cordless
telephones on the market! The VT
1962 has been designed to offer a new
standard in cordless telephone
technology.
Unlike most other cordless phones, the
VT 1962 digitizes your voice using
advanced ADPCM digital voice coding
to provide noise and distortion free
performance. In most conditions you
will not be able to tell you are using a
cordless phone. Gone are the
annoyances of static, interference and
having to listen to other people's
conversations on your cordless phone.
The VT 1962 scrambles your voice
before it transmits it. This allows you
the security of knowing that no one can
tune in and eavesdrop on your
conversations.
The VT 1962 decodes and displays
name and/or number Caller ID (CID)
information where available and when
subscribed to. The alpha-numeric
display can show both the name and
number of the calling party. Up to 15
name characters or 11 phone number
digits can be displayed on the LCD.
With the VT 1962, the user can easily
answer a call by pressing any key other
than the OFF, MUTE or VOLUME
Keys. In addition, the Handset display
illuminates when the phone rings. This
is very useful in a dark environment.
The VT 1962 also provides a one-
way Page/Find. Pressing the Base
PAGE key will cause the Handset to
ring in a manner which distinguishes
it from normal incoming ringing. This
can be used to alert the Handset user,
or to simply locate the Handset in the
event that it is misplaced.
The VT 1962 uses special memory in
both the Base and Handset which is
not susceptible to power failures. This
provides permanent storage of all
memory dial numbers, CID information
as well as the Base and Handset
security codes.
When an optional battery pack is
installed in the Base Unit, the VT 1962
uses this battery pack to provide
operational backup in case of power
failure. In this way you have access to
all normal phone functions during a
total power outage. Calls can still be
p l a c e d a n d r e c e i v e d w i t h o u t
interruption. More than 5 hours backup
will be possible with a fully charged
battery pack in the Base Unit.
The VT 1962 informs you that another
extension is currently in use on the
same phone line. The phone will also
alert you when you are Out of Range,
even when you're not using the phone!
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Table of Contents
Related Manuals for VTech VT 1962
Summary of Contents for VTech VT 1962
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Page 1: Introduction
Up to 15 name characters or 11 phone number digits can be displayed on the LCD. With the VT 1962, the user can easily answer a call by pressing any key other than the OFF, MUTE or VOLUME Keys. -
Page 2: Special Features
Non-volatile storage of security code and memory dial records. • Programmable Ringer Types. • 2.5mm Headset Jack. This manual is designed to make you familiar with the VT 1962. We strongly recommend you read the manual before using your phone. -
Page 3: Parts Check List
2. One-Line Telephone Cord 3. Battery Pack 4. Wall mount accessory 5. Belt clip Handset AC Power Adapter Telephone Line Cord To purchase replacement battery packs, call VTECH Communications at 1-800-595-9511. In Canada, call VTECH Electronics at 1-800-267- 7377. ANSWER MEMO ON/OFF SPARE... -
Page 4: Fcc And Ic Regulations
Should you experience trouble with this telephone equipment, please contact: VTECH COMMUNICATIONS SERVICE DEPT. at 1-800-595-9511. In Canada, call VTECH Electronics at 1-800-267-7377. For repair/warranty information. The telephone company may ask you to disconnect this equipment from the line network until the problem has been corrected. - Page 5 FCC. For repair procedures, follow the instructions outlined under the VTECH Limited Warranty. This equipment may not be used on coin service provided by the phone company or Party Lines.
- Page 6 Your VT 1962 is designed to operate at the maximum power allowed by the FCC and IC. This means your Handset and Base Unit can communicate only...
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Page 7: Important Safety Instructions
Never spill liquid of any kind on the product. 10. To reduce the risk of electric shock, do not disassemble this product, but take it to a VTech authorized service facility. Opening or removing cabinet parts other than specified access doors may expose you to dangerous voltages or other risks. -
Page 8: Save These Instructions
There may be a remote risk of electric shock from lighting. 14. Do not use the telephone to report a gas leak in the vicinity of the leak. VTECH COMMUNICATIONS SERVICE DEPT. at 1-800-595-9511. In Canada, call VTECH Electronics at 1-800-267-7377. -
Page 9: Replacing The Battery Pack
REPLACING THE BATTERY PACK Charging The Handset Battery Pack The Handset of your VT 1962 cordless telephone is powered by a rechargeable battery pack. It charges automatically whenever the Handset is in the Base. You should charge the battery pack for 16 hours when you first receive your phone. - Page 10 CAUTION: To reduce the risk of fire or injury, read and follow the Instructions: 1. Use only VTECH rechargeable battery pack. Do not dispose of the battery in a fire. The cell may explode. IMPORTANT: Do not dispose of t h i s b a t t e r y i n t o household garbage.
- Page 11 Spare Battery charger. Power Backup When a Spare Battery pack is installed in the Base Unit, the VT 1962 uses this battery pack to provide operational backup in case of a power failure. If you have a fully charged battery pack...
- Page 12 VTech’s participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers.
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Page 13: Getting Started
GETTING STARTED Setting Up Your VT 1962 Choose an area near an electrical outlet and a telephone wall jack. AC Power Adapter Plug the AC power adaptor into an electrical outlet and the DC connector to the back of the Base Unit. - Page 14 GETTING STARTED Connect Telephone Line Cord Plug one end of the telephone cord into a wall jack and the other end into the back of the Base Unit. Check for a dial tone. After the battery pack is charged, rotate the Base Unit antenna to an upright position.
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Page 15: Wall Mounting
WALL MOUNTING Using The Wall Mount Adapter Choose a spot near an electrical outlet and a telephone jack. You phone requires a modular telephone jack and a standard electrical outlet (120v AC). The power cord is six feet long; make sure there is an electrical outlet within reach of the Base Unit. -
Page 16: The Lcd Display
THE LCD DISPLAY LCD Display Messages the PHONE ON indicator is displayed when the phone is in use. shows the Handset volume setting. is displayed when the unit is in a low- battery condition. The Handset typically operates for at least 5 minutes after the low battery indication first appears. -
Page 17: The Handset Layout
THE HANDSET LAYOUT THE HANDSET FEATURES Headset Jack Antenna LCD Display Volume Up & Down Phone Key Off Key Hold Key Dialing Keys (0-9) Battery Compartment Caller ID Key Redial Key Mute Key Clear/Delete Key Program Key Microphone Charging Contacts Memory Key Tone (Temporary Tone) -
Page 18: The Base Unit Layout
THE BASE UNIT LAYOUT THE BASE UNIT FEATURES AC Power Jack Phone Cord Jack MAIL BOX DELETE ANSWER MEMO ON/OFF SPARE CHARGING BATTERY IN USE MAIL BOX MAIL BOX PLAY/STOP TIME/SET SELECT MENU SKIP/QUICK VOLUME REPEAT/SLOW PAGE Tone/Pulse Selector Antenna Memo Key Answer On/Off Key Handset Charge Indicator... -
Page 19: Quick Reference Guide
QUICK REFERENCE GUIDE Set-Up • Plug AC adapter into a standard electrical outlet and Base Unit • Set Dial Mode switch to PULSE or TONE. The unit is factory set to TONE. • Let the Handset battery pack charge for 16 hours before first use. •... - Page 20 QUICK REFERENCE GUIDE Memory Dialing (Speed Dialing): Memory Dialing Press Press You will see Enter Memory location (01-20) • Press the PHONE key. • Press MEM . • Enter the memory location of the phone number you wish to dial (01...20).
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Page 21: Basic Operation
The earpiece volume level indicator on the LCD will change accordingly. There are four volume levels. FLASH You can use your VT 1962 cordless phone with services such as Call Waiting. Simply press the PHONE key to FLASH the line. REDIAL... -
Page 22: Advanced Functions
ADVANCED FUNCTIONS Call Waiting While you are on a call, you will hear an alert signal, warning that a second caller is trying to reach you. CALL WAITING is a subscription service, available from most local telephone service providers. Contact your provider for details. -
Page 23: Changing Ringer Types
ADVANCED FUNCTIONS Changing Ringer Types To program, the Handset must be OFF. To select a different ringer type do the following: Changing Ringer Types Press Press Press Press • Press : PROG • Press : • Press : 1 for ringer type 1 2 for ringer type 2 3 for ringer type 3 4 for ringer type 4... -
Page 24: Clr/Del Key Function
ADVANCED FUNCTIONS CLR/DEL Key Function The CLEAR and DELETE functions can be accessed separately depending on how long the key is held down. For example, to clear the last digit entered on the display, press the CLR/DEL key for less than 1 second. Press and hold the CLR/DEL key for more than 1 second to completely clear the LCD. -
Page 25: Memory Dialing
MEMORY DIALING Storing Memory (Speed) Dial Numbers To program a speed dial location, do the following: • With the phone OFF, enter the telephone number you wish to store. (20 Digits Maximum). • Enter program mode by pressing PROG . The display will show the following: •... -
Page 26: Changing Stored Numbers
MEMORY DIALING Press PHONE , the number on the display will be dialed after a 2 second pause. NOTE: The ability to temporarily add memory contents to digits already entered on the display operates in the same way for CID and speed dial memories. -
Page 27: Cid-Caller Id
LCD screen while the phone is ringing. Call Waiting Caller ID (TYPE II CID) Your VT 1962 cordless phone is also capable of displaying Caller ID information in connection with a Call Waiting signal. If you are on a call, and... -
Page 28: Out Of Area Calls
CID memory, only the last 7 digits of the received telephone number will be used. Consequently, you would actually dial this: The VT 1962 was designed to accommodate this situation. If you need to temporarily add a long dlstance prefix and /or area code (such as 1503) before the CID number, do the following: •... -
Page 29: Reviewing Numbers
CID-CALLER ID Reviewing Numbers Calls stored in memory can be reviewed by pressing CID . The display will show the number of the most recent (CALL #01). The top line of the display is used to indicate the memory location number and the bottom line of the display shows the name, see below: There may be additional characters in... -
Page 30: Deleting Numbers
CID-CALLER ID Deleting Numbers Pressing the CLR/DEL button deletes the CID number displayed. • While the phone is in CID mode, press the CLR/DEL key once to delete the current call and the display will show: • The older CID records will be moved forward by one location . -
Page 31: Answering System Setup
ANSWERING SYSTEM SETUP Default Answering Settings : The Answering System is preset to have the following default settings: Security Code: 19 Audible Message Alert: OFF Date & Time: Mon 12:00am Rings to answer: 4 Announce Only : OFF Answering System Program- ming Overview Setup order for the Answering System 1. - Page 32 ANSWERING SYSTEM SETUP Recording / Playing / Deleting the Outgoing Messages (OGM) Recording Your OGM Press MENU ANSWER MEMO ON/OFF MEMO Press SPARE CHARGING BATTERY IN USE MAIL BOX MAIL BOX MAIL BOX Press PLAY/STOP DELETE TIME/SET SELECT MENU MAIL BOX MAIL BOX PLAY/STOP REPEAT/SLOW...
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Page 33: Set Announce Only
ANSWERING SYSTEM SETUP Setting Day & Time MENU Press SELECT Press ANSWER MEMO ON/OFF TIME/SET Press SPARE CHARGING BATTERY IN USE SELECT Press MAIL BOX MAIL BOX MAIL BOX PLAY/STOP DELETE TIME/SET SELECT MENU TIME/SET Press REPEAT/SLOW SKIP/QUICK VOLUME SELECT Press PAGE TIME/SET... -
Page 34: Set Number Of Rings
ANSWERING SYSTEM SETUP Note: You can store one OGM for Announce Only mode, and a separate OGM for Normal (accept messages) mode. The appropriate OGM will be played based on how you set Announce Only. Set Base Ringer On/Off The Base ringer can be turned ON or OFF. -
Page 35: Answering System Operations
ANSWERING SYSTEM OPERATIONS Leaving a Message (Incoming Message) The Answering System will answer a call (according to the current ring selection), then play the OGM, followed by a beep to signal the start of recording. • Default mailbox is MAILBOX 1. •... - Page 36 ANSWERING SYSTEM OPERATIONS Deleting Messages • Press DELETE at any time during message playback to delete the current message. • All old messages for a particular mailbox, can be deleted by pressing and holding the DELETE key for more than 2 seconds. The system will announce "Please select mailbox".
- Page 37 ANSWERING SYSTEM OPERATIONS Call Screening Call Screening allows you to listen to incoming messages through the Base unit as they are being recorded. When the Answering System answers a call, the unit will let you listen to the voice on the line. If you want to answer the call at once, just pick-up the Handset, or an extension, and the Answering System will automatically...
- Page 38 ANSWERING SYSTEM OPERATIONS Memory Full • When the Answering System has less than 30 seconds recording time remaining, or the total number of messages equal 99, the display shows "F" with the number of new messages to indicate memory full. •...
- Page 39 ANSWERING SYSTEM OPERATIONS BASE UNIT MESSAGE WINDOW (LED) • The large Base Unit LED provides useful data on the status of your VT 1962 answering device. Below are examples of the LED data: The LED displays: Flashing number CL flashing...
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Page 40: Remote Operation Of Answering System
REMOTE OPERATION OF ANSWERING SYSTEM Remote operation allows you to control the functions of the Answering System when you are away from the Base, and call from an outside telephone line. The Answering System cannot be accessed from another telephone on the same line. - Page 41 REMOTE OPERATION OF ANSWERING SYSTEM R e p e a t M e s s a g e s D u r i n g Playback Press "#4" once during message playback to repeat the current message. Press "#4" twice within 2 seconds to skip to the previous message.
- Page 42 REMOTE OPERATION OF ANSWERING SYSTEM The advanced voice menu is as follows: • Press "#7" to review outgoing message. • Press " 7" to record outgoing message. • Press " 8" to record memo. • Press "#4" twice to repeat previous message.
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Page 43: Additional Operating Tips
This is done automatically. Since the VT 1962 is a fully digital phone, it does not suffer from noise associated with regular cordless phones. At times you may experience occasional "drop outs", especially at... -
Page 44: Headset Operation
H e a d s e t , w h i c h i s compatible with the Vtech cordless phone. To purchase a Headset, call Vtech at 1-800-595-9511. Once you have a compatible 2.5mm Headset, locate the Headset Jack on the Vtech cordless phone Handset. -
Page 45: Maintenance
MAINTENANCE Taking Care Of Your Telephone Your VT 1962 cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the Handset down gently. Save the original packing materials to protect your telephone if you ever need to ship... -
Page 46: In Case Of Difficulty
If you still have difficulty after trying these suggestions, call VTECH Communications 1-800-595-9511. In Canada, call VTECH Electronics at 1-800-267-7377. The Phone Doesn't Work At All • Make sure the Power Cord is pugged • Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone wall jack. - Page 47 IN CASE OF DIFFICULTY Common Cure For Electronic Equipment Electronics, like people, can sometimes get confused. If the unit does not seem to be responding normally, then try putting the Handset in the cradle. If it does not seem to respond after trying this a few times, do the following (in the order listed): 1.
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Page 48: Warranty Statement
If you purchased your phone in Canada, Ship the unit via UPS lnsured, or equivalent to: SUITE 200-7671 ALDERBRIDGE WAY VTECH Communications assumes no responsibility for units sent without prior Return Authorizatlon . 11035 SW 11th STREET BDLG. B, SUITE 270 VTECH ELECTRONICS RICHMOND,B.C.V6X 1Z9... - Page 49 • Products purchased and/or operated outside the USA, its territories, or Canada. • Products serviced by the owner or a service facility not expressly authorized by VTECH Communications • Products purchased more than 12 months form current date • Units purchased in "AS IS" condition, or units purchased as "Distressed Merchandise".
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Page 50: Technical Specifications
TECHNICAL SPECIFICATIONS FREQUENCY CONTROL C r y s t a l C o n t r o l l e d D u a l P L L Synthesizer TRANSMIT FREQUENCY Handset : 925.05 MHz to 927.75 MHz ( All ten channels within this range) Base : 902.3 MHz to 905.0 MHz (All... -
Page 51: Table Of Contents
TABLE OF CONTENTS Page INTRODUCTION ... 1 Special Features ... 2 Parts Check List ... 3 FCC AND IC REGULATIONS ... 4 IMPORTANT SAFETY INSTRUCTIONS ... 7 REPLACING THE BATTERY PACK ... 9 GETTING STARTED ... 13 WALL MOUNTING ... 15 THE LCD DISPLAY ... - Page 52 Is a trademark of VTECH COMMUNICATIONS LTD., a member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTECH Communications, 11035 SW 11th Street Bdlg . B, Suite 207, Beaverton, Oregon, 97005 Distributed in the Canada by Vtech Electronics Canada Ltd., Suite 200-7671 Alderbridge Way Richmond, B.C.