Nokia Customer Care
Service software instructions
Configuring users in Phoenix
Steps
1. Start Phoenix Service SW and log in.
If your user ID is already configured, choose it from the dropdown list and click OK. To add a new user or
edit existing ones click Maintain.
2. Choose New to add information for a new user.
3. Type in your name and initials and click OK.
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Figure 35 Login
Figure 36 Add information for new user 1
Figure 37 Add information for new user 2
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RM-82
Phoenix service SW
Issue 1