User Interface Test; Loads Test - Whirlpool WED99HEDW0 Technical Education

Hybridcare duet dryer with heat pump technology
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Unsuccessful Activation
If entry into diagnostic mode is unsuccessful, refer to the
following indications and actions:
Indication 1: None of the indicators or display turn on.
Action: Select any cycle.
¾ If indicators come on, try to change the function for the
three buttons used to activate the diagnostic test mode. If
any button is unable to change the function, something is
faulty with the button, and it will not be possible to enter
the diagnostic mode using that button. Replace the user
interface and housing assembly.
¾ If no indicators come on after selecting the cycle, go to
TEST #1, CCU Power Check, page 6-4.
Indication 2: Console indicators begin flashing immediately.
Action: If console indicators begin flashing on and off
immediately, replace the user interface.
Activation with Saved Fault Codes
If there is a saved fault code, it will be flashing in the display.
Review the Fault/Error Codes table on page 5-6 for the
recommended procedure. If there is no saved fault code,
"888" will be displayed.

USER INTERFACE TEST

NOTE: The Service Diagnostic mode must be activated before
entering the User Interface Test; see procedure on page 5-2.
Active Fault Code Display in User Interface Test
If the display begins flashing while in User Interface Test, it is
displaying an active fault code. Active fault codes are codes
that are currently detected. Only one active fault code can be
displayed at a time.
Entry Procedure
Press and release the 1st button used to activate Service
Diagnostic mode.
The following test will be available:
DIAGNOSTIC: Console Buttons and Indicators
Pressing each button will turn off its corresponding indicator(s)
or display segment and sound a beep as shown in figure 1,
page 5-2.
Rotating the cycle selector knob turns off each corresponding
cycle indicator.
NOTE: A second press of the POWER button while in Console
Buttons and Indicators mode exits the Service Diagnostic
mode and returns the dryer to standby mode.
¾ If indicators do not turn off and beep after pressing buttons
and rotating the cycle selector knob, go to TEST #6: Buttons
and Indicators, page 6-17.
Exit Procedure
To exit User Interface Test, press the POWER button once or
twice (depending on diagnostic procedure).

LOADS TEST

ACTIVATING LOADS TEST MODE
NOTE: Entering into Loads Test mode may automatically reset
some codes that may have been set, and that information
could be erased. Before activating the Loads Test mode,
For Service Technician Use Only
DIAGNOSTICS & TROUBLESHOOTING
be sure to check for Saved Fault Codes using the Service
Diagnostics mode; see procedure on page 5-2.
1. Be sure the dryer is in standby mode (plugged in with all
indicators off).
2. Within 5 seconds, do the following in sequence:
• Press and Release the "+" button,
• Press and Release the "–" button,
• Repeat the above sequence one more time. (Example:
"+" ... "–" ... "+" ... "–")
3. If this test mode has been entered successfully, all indicators
on the console will be illuminated with "888" showing in the
Estimated Time Remaining three-digit display.
NOTE: The Loads Test mode will time out after 10 minutes of
user inactivity, or shut down if AC power is removed from the
dryer.
Unsuccessful Activation
If entry into Loads Test mode is unsuccessful, refer to the
following indications and actions:
Indication 1: None of the indicators or display turn on.
Action: Select any cycle.
¾ If indicators come on, select one of the "Timed Cycles"
(for example, "Timed Dry"). If either the "+" button or
"–" button is unable to change the time indication in the
Estimated Time Remaining three-digit display, something
is faulty with the button, and it will not be possible to
enter the Loads Test mode. Replace the user interface and
housing assembly. If the "+" and "–" buttons both work,
press the POWER button to turn off the dryer and retry to
activate Loads Test mode from step 1 above.
¾ If no indicators come on after selecting the cycle, go to
TEST #1, CCU Power Check, page 6-4.
Indication 2: Console indicators begin flashing immediately.
Action: If console indicators begin flashing on and off
immediately, replace the user interface.
Activation with Saved Fault Codes
If there is a saved fault code, it will be flashing in the display.
Review the Fault/Error Codes table on page 5-6 for the
recommended procedure. If there is no saved fault code,
"888" will be displayed.
NOTE: Entering into Loads Test mode may automatically reset
some codes that may have been set, and that information
could be erased. Before activating the Loads Test mode,
be sure to check for Saved Fault Codes using the Service
Diagnostics mode; see procedure on page 5-2.
1. DIAGNOSTIC: Console Buttons and Indicators
Pressing each button will turn off its corresponding indicator(s)
or display segment and sound a beep as shown in figure 1,
page 5-2.
Rotating the cycle selector knob turns off each corresponding
cycle indicator.
NOTE: A second press of the POWER button exits the mode
and returns the dryer to standby mode.
¾ If indicators do not turn off and beep after pressing buttons
and rotating the cycle selector knob, go to TEST #6: Buttons
and Indicators, page 6-17.
HybridCare™ Dryer with Heat Pump Technology
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