HYOSUNG NH-1800SE Manual

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Summary of Contents for HYOSUNG NH-1800SE

Page 1 Toll Free: (866) 5ATM-INC Main Office: (248) 932-5400 24/7 Technical Support: (866) 638-5918 Fax: (248) 932-5404 Hyosung 1800SE Manual...
Page 2 NH-1800SE Revision Record Date Page Version Description of Change October, 2010 New Publication...
Page 3 NH-1800SE Table of Contents 1. Introduction 1.1 About NH-1800SE ···························································································1-2 1.2 Basic Features ···························································································1-2 1.3 What is in this Manual ···························································································1-3 1.4 Terminologies ···························································································1-4 1.5 Abbreviations of ATM ···························································································1-4 2. Precautions for Safety 2.1 Overview ·····································································2-2 2.2 Description of Precaution Symbols ·····································································2-3...
Page 4 NH-1800SE 5.5 Report ··················································································5-28 5.6 Diagnostics ··················································································5-36 5.7 Customer Setup ··················································································5-47 5.8 System Setup ··················································································5-89 5.9 Host Setup ················································································5-102 5.10 Transaction Setup ················································································5-123 5.11 Site Map ················································································5-126 5.12 Quick Replenish ················································································5-126 5.13 Quick Configuration ················································································5-129 6. Installation 6.1 Installation Information ····················································································6-2...
Page 5 NH-1800SE 1. Introduction Chapter 1. Introduction...
Page 6 1. Introduction 1.1 About NH-1800SE NH-1800SE is designed to meet the everyday demands of immediate cash needs for individuals with a compact size to fit in virtually any place. This Automated Teller Machine (ATM) is connected to a network processor to verify accounts and any other inquires through the insertion of a customer’s card.
Page 7 NH-1800SE 1. Introduction Card Reader Type DIP Type Magnetic Stripe ISO 1,2 Read EMV Option Receipt Printer Printing Type Thermal Line Printing Printing Width 80mm [3.15inch] Max Paper Setting Method Semi-Automatic Type Thermal Roll Paper Paper Width Max. 80mm [3.15inch]...
Page 8 NH-1800SE 1. Introduction 1.4 Terminologies In this manual, the terminology listed below is used as follows: ● Customer, cardholder and consumer refer to any person who makes the ATM transaction. ● Device and unit refer to the standard and optional ATM equipment, such as monitor, card reader, printer and dispenser.
Page 9 NH-1800SE 1. Introduction Abbreviations Description ISO 2 ABA (American Banks Association) ISO 3 MINTS(Mutual Institutions National Transfer Systems) Journal Printer Liquid Crystal Display Magnetic Card Unit Operation Panel for Customers to Operate OSD board On Screen Display Board Power Supply...
Page 10 NH1800SE 2. Precautions for Safety Chapter 2. Precautions for Safety...
Page 11 NH1800SE 2. Precautions for Safety 2. Precautions for Safety 2.1 Overview Common Precaution for Safety Precautions outlined this manual provide information on safe and proper handling of the product. Non-compliance of the precautions may result in injury or damage to the product. This precaution symbol with sample term tells you safety warnings during equipment handlings.
Page 12 NH1800SE 2. Precautions for Safety 2.2 Description of Precaution Symbols Symbol Description Electrical Shock • Do not remove cover. Only a maintenance engineer is allowed to open the cover. • Do not touch. You may receive electric shock. • Make sure to turn off the power when servicing the equipment. High Temperature •...
Page 13 NH1800SE 2. Precautions for Safety Symbol Description Unplug the Equipment • Stop using the equipment immediately if it smokes, emits an unusual smell, makes abnormal sounds, or if liquids or other foreign materials enter the equipment. • If the above-mentioned abnormalities occur, immediately turn off the power, unplug the equipment and contact the service center.
Page 14 NH-1800SE 3. Hardware Specifications Chapter 3. Hardware Specifications 3- 1...
Page 15 NH-1800SE 3. Hardware Specifications 3. Hardware Specifications 3.1 Dimensions Below figures show the overall physical dimensions of NH-1800SE. NOTE: All the units in the dimension is mm and ( ) is inch scale. Fig. 3.1 NH-1800SE Dimension 3- 2...
Page 16 NH-1800SE 3. Hardware Specifications 3.2 Component Locations Front View Fig. 3.2 (a) Component Location (Front) Liquid Crystal Display (Customer Display) Card Reader Slot (Dip Type) Function Keys Encryption Pin Pad Receipt Printer Slot Cash Dispenser 3- 3...
Page 17 NH-1800SE 3. Hardware Specifications Customer Display The customer display welcomes the customer and provides the instructions for performing transactions at the terminal. An optional touch screen display eliminates the need for function keys. Function keys The function keys are made up of four keys mounted on each side of the customer display. The customer selects from the choices shown on the customer display and presses the corresponding function key.
Page 18 NH-1800SE 3. Hardware Specifications 3.3 LCD & Customer Keypad The customer display welcomes the customer and provides instructions for performing transactions at ATM. During the transaction sequence, ATM prompts the customer to use the customer keypad to enter transaction information. The 16-key keypad uses a security module and encryption PIN pad technology to secure the information entered by the customer at the keypad.
Page 19 NH-1800SE 3. Hardware Specifications 3.4 Cash Dispenser Unit The cash dispenser delivers media (cash) to the cardholder after the cardholder’s request is processed by the network and the software. The media is drawn from the cassettes and transported to a slot in the fascia of ATM, where the cardholder can receive it. If the media is too mutilated or wrinkled to dispense, or if a multiple pick occurs, the dispenser sends the notes to the reject bin.
Page 20 NH-1800SE 3. Hardware Specifications 3.5 Receipt Printer The receipt printer provides a printed receipt of the customer's transaction. The transaction information can include the amount, ATM number, location and other desired information. Fig. 3.5 Receipt Printer Basic Specification of Receipt Printer •...
Page 21 NH-1800SE 3. Hardware Specifications 3.6 Magnetic Card Reader The dip card reader is a manually operated device mounted directly to ATM fascia. The customer inserts an ATM card in the card entry slot and then removes the card to begin the transaction. The dip card reader can read magnetic stripe cards and memory chip cards.
Page 22 NH-1800SE 3. Hardware Specifications 3.7 Main Control Board This motherboard is applied to NH-1800SE based on Window CE. Fig. 3.7 Main Controller Basic Specification of Control Electronics S5PC100 834 MHz (ARM Cortex-A8) CPU SDRAM (256MB), Flash Memory (256 MB) Operating system : Windows CE 6.0 Serial ports : 8 Ports Communication : Modem &...
Page 23 50/60Hz , 100 Watt Power Connections NH-1800SE must be connected to a dedicated power circuit. This circuit must consist of LINE, NEUTRAL and GROUND leads connected directly to the power circuit breaker panel. This circuit cannot be shared with any other equipment.
Page 24 NH-1800SE 4. Operating Instructions Chapter 4. Operating Instructions 4 - 1...
Page 25 NH-1800SE 4. Operating Instructions 4. Operating Instructions 4.1 Opening and Closing the Door 4.1.1 Opening and Closing the Front Panel 1) Insert the Front Panel key and turn it clockwise. 2) Please pull the Front Panel outward. 3) Use the reverse order of above description to close the Front panel.
Page 26 NH-1800SE 4. Operating Instructions 4.1.2 How to open the security door 1) Turn the security cover key clockwise to open the security cover. Security Cover Key 2) Unlock the dial lock referring to “4.1.3 How to open the dial lock.”...
Page 27 NH-1800SE 4. Operating Instructions 4.1.3 How to open the dial lock Make sure that this lock would be set 50-25-50 as factory default setting. 1) Turn to the counterclockwise for more than four times and set to “50.” 2) Turn to the clockwise and stop at “25” at the third times.
Page 28 NH-1800SE 4. Operating Instructions 4.1.4 How to set the new password For example, let's assume that you would like to set the following number (10-50-70) 1) Open the safe door as described in the above. 2) To close the mechanical lock, turn the handle to clockwise with the door opening 3) Turn to the counterclockwise for more than four times and set to “50”...
Page 29 NH-1800SE 4. Operating Instructions Fig.4.4 Fig.4.5 7) Turn to the counterclockwise more than four times and position at left scale indicator to “10” (target number to change). 8) Turn to the clockwise for three times and position the scale to “50” (target number to change).
Page 30 NH-1800SE 4. Operating Instructions NOTE: Do not use number 25 – 35 as the last password number. Fig.4.8 10) When password setting is completed, turn the change bar counterclockwise and remove it from the safe as shown in the Fig.4.9.
Page 31 NH-1800SE 4. Operating Instructions Option A : Electronic Lock How to open the electronic lock Enter password electronic combination lock. (Default setting value : 123456) 2) Turn the electronic lock to the 90 degree clockwise as shown in left picture 3) Then turn the handle clockwise and open the safe door.
Page 32 NH-1800SE 4. Operating Instructions combination has been retained LOW BATTERY WARNING ● Repeated audio and visual signal (LED flashing and repeated beeping) during opening indicates battery low. AUDIO AND VISUAL SIGNAL ● Double signal (LED flashes and unit beeps) indicates entry is valid or accepted.
Page 33 NH-1800SE 4. Operating Instructions 2) Allow the battery and it’s attached leads to drop down and out of the battery compartment. If it does not drop, gently pull on the battery until it does. 3) The connector is easily removed by unsnapping it from the two terminals on the top of the battery.
Page 34 NH-1800SE 4. Operating Instructions Fig. 4.12 Changing Battery #2 4 - 11...
Page 35 NH-1800SE 4. Operating Instructions Option B. Cencon Lock Initial Operating Instructions Each lock is shipped from the factory in Shelved Mode, operating on a standard combination (50-25- 50). The “one time only” combination does not function when the lock is in this condition. The correct...
Page 36 NH-1800SE 4. Operating Instructions 4) When the combination has been correctly entered, the LCD will read :OPr” meaning “Open right.” 5) Turn the Dial right (CW) until it stops. The lock’s bolt is now retracted and the lock is open.
Page 37 NH-1800SE 4. Operating Instructions Change Shelved Mode Combination For System 2000 Locks with a code level of 71, or greater, you may change the Shelved Mode combination. You may change the default Factory Combination of 50-25-50 to a new combination to be used while the lock is still in Shelved Mode.
Page 38 NH-1800SE 4. Operating Instructions Turn the dial to the left (CCW) until (the Change Key symbol along with Enter Combination) is displayed -> Press #8 -> EcF Press the “#” button followed by the “8” button. EcF (Enter current Factory combination) will be displayed.
Page 39 NH-1800SE 4. Operating Instructions 4.2 Cash Dispenser 4.2.1 Bill Conditions Acceptable condition 1) Bill which is very clean and can readily is recognized as a true bill 2) Bill has sufficient life or sizing to be handled easily 3) Bill which can be manually held straightly when one end is held by a hand and the bill are slightly...
Page 40 NH-1800SE 4. Operating Instructions Unacceptable condition 1) Bill having serious wrinkles, torn or broken section wherein paper fiber is broken and separation begins. Wrinkle Wrinkle Torn Torn Broken section Broken Section 4 - 17...
Page 41 NH-1800SE 4. Operating Instructions 2) Bill having adequate life or sizing, but stained seriously Stained 3) Bill with holes (Perforated bill) Hole 4) Bill ragged and cannot be held straightly when one end is supported by a hand 20mm [0.79inch] 35mm [1.38inch]...
Page 42 NH-1800SE 4. Operating Instructions 5) Bill with cellophane tape, scotch tape, etc Tape 6) Bill with folds Fold 7) Gradually curved bill (bills tied by hand seal, etc) Band seal 4 - 19...
Page 43 NH-1800SE 4. Operating Instructions 8) Bill with folded lines Case 1 Case 2 Case 3 ☞ Bill distortion should not exceed 10 mm [0.39inch] Prior to replenishing the cash cassette with the notes, 1) Fan the notes so that the notes are not sticking together.
Page 44 NH-1800SE 4. Operating Instructions 4.2.2 How to Replenish the Cash Cassette ) Open the Security Cover and Door. (Please see 4.1. Opening and Closing the Door.) 2) With one hand holding the cash cassette handle and the other hand supporting the cash cassette from the bottom, pull it out carefully.
Page 45 NH-1800SE 4. Operating Instructions 5) After replenishing the cash cassette, release the cash plate from the cash plate latch and allow it gradually to take up its position behind the notes. 6) After closing the cassette cover, turn the key counterclockwise...
Page 46 NH-1800SE 4. Operating Instructions 4.2.3 How to Empty the Reject Bin 1) Open the reject bin cover. 2) Remove the notes in the reject bin and close the reject bin cover. [PRECAUTION!] Don’t recycle any bill in reject box into cassette.
Page 47 NH-1800SE 4. Operating Instructions 4.2.4 How to Clear Jam 1) Turn power off first. Pull the rail on the bottom of the cash dispenser outward. 2) Move the belt in order to move jammed note into a well removed position 3) Take out the jammed note carefully.
Page 48 NH-1800SE 4. Operating Instructions Option A. Cash Dispenser with 2 Cassettes A.1 How to Replenish the Cash Cassette 1) With one hand holding the cassette handle and the other hand supporting the cash cassette from bottom, pull it up and out carefully.
Page 49 NH-1800SE 4. Operating Instructions 4) Replenish the cassette (Take note as below) [PRECAUTION!] Don’t replenish more cash than recommended capacity. It means that it should be replenished less than 2,000 bills per cassette for new bills. Make sure that Cash Low Bracket in cassette will...
Page 50 NH-1800SE 4. Operating Instructions 6) Close the cassette cover and turn the cassette key counterclockwise until it is locked. Remove the key when it is locked. 7) With one hand holding the cassette handle and the other hand supporting the cassette from the...
Page 51 NH-1800SE 4. Operating Instructions A.2 How to Empty the Reject Bin 1) Insert the reject box key, turn it clockwise. 2) Open the lid of reject box. 3) Take bills from the reject box and close the box with key.
Page 52 NH-1800SE 4. Operating Instructions 2) Turn the pulley located in left upper in order to move jammed note into a well removed position. 3) Take out the jammed note carefully. 4) Remove the cash cassettes to check whether there is any jammed note inside of CDU body. If so, remove the jammed note from it.
Page 53 NH-1800SE 4. Operating Instructions 4.3 Receipt Printer 4.3.1 Receipt Paper Specifications Item Specifications Remark Paper Type Thermal Roll Paper Paper detects heat. Paper Width 79.5mm [3.13inch] ± 0.5mm [0.020inch] Paper Exterior Ø180 Paper basis Weight 55 [0.121lb] ± 3 [0.006lb] g/㎡...
Page 54 NH-1800SE 4. Operating Instructions 79.5± 0.5mm [3.1±0.01 inch] Ø180 Ø22 Ø18 Fig. 4.13 Roll Appearance & Dimension Paper Handling Precautions 1) Store it away from high temperature and humidity: If the paper is stored in a place where temperature is above 50℃ [122℉] or humidity is above 90% RH, the coloring capability may deteriorate or the paper surface may inflate.
Page 55 NH-1800SE 4. Operating Instructions 8) Make sure the paper is rolled evenly. 9) Miscellaneous: If the paper comes in contact with carbon copy paper or if the paper surface is scratched with a metallic object, de-coloring may occur. 4.3.2 How to load the receipt paper Prior to loading the receipt paper, the following must be kept in mind.
Page 56 NH-1800SE 4. Operating Instructions 2) Prepare the new paper roll. Please see the NOTE described below 3) Remove the roll guide by carefully pulling it off. Roll Guide NOTE: Make sure the roll is in its proper roll form. (A deformed roll may cause jamming problems) When replacing the new roll, make sure the end of the roll paper has a clean cut.
Page 57 NH-1800SE 4. Operating Instructions 7) If the paper does not feed at all during initializing, make sure that paper has a CLEAN CUT at the end and the Thermal Print Head (TPH) is closed as shown in left picture. 8) When finished loading paper, close the Front Panel and remove the key.
Page 58 NH-1800SE 4. Operating Instructions NOTE: THE BASIC MECHANISM OF RECEIPT PRINTER 4 - 35...
Page 59 NH-1800SE 4. Operating Instructions 4.3.3 How to Clear a Receipt Jam 1) Open the Front Panel with key and pull this outward completely with hands. To remove a jammed paper inside transport path, press down the green button to release the lower roller assembly.
Page 60 NH-1800SE 4. Operating Instructions 4.4 Magnetic Card Specifications Item ISO Card (Unit : Inch) Length Card Bending Magnetic Stripe Position 4 - 37...
Page 61 NH-1800SE 5. Operator Function Chapter 5. Operator Function 5- 1...
Page 62 NH-1800SE 5. Operator Function 5.1 BASIC SYSTEM OPERATION 5.1.1 PASSWORD FOR ENTERING SUPERVISOR MODE Location of Function Key on ATM – Main Screen on SPL of Rear Type Machine – To enter Supervisor mode press the ENTER, CLEAR, CANCEL, 1, 2 and 3 keys in order.
Page 63 NH-1800SE 5. Operator Function If the correct password is entered, the OPERATOR FUCNTION menu will be displayed. Pressing CLEAR key erases the entered number and pressing CANCEL key goes to in-service-mode. Depending on authority, there are three kinds of default password like below table.
Page 64 NH-1800SE 5. Operator Function ▪Authorities for each Mode Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 1ST CST 2ND CST ADD CASH 3RD CST 4TH CST APPLY SETTLEMENT DAY TOTAL TRIAL DAY TOTAL CASSETTE TOTAL TRIAL CASSETTE TOTAL CLEAR JOURNAL CLEAR TRANS.
Page 65 NH-1800SE 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 MOVE LAST PRINT THIS SEARCH ERROR CODE SW VERSION PRINT ALL SETUP PRINT ERROR CLEAR SUMMARY PREV NEXT REJECT PRINT ANALYSIS CLEAR INITIALIZE RECEIPT PRINTER CASH DISPENSER...
Page 66 NH-1800SE 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 RECEIPT HEADER RECEIPT TAIL RECEIPT ADDRESS & PHONE NUMBER EXTENDED BIN PREV LIST NEXT BIN LIST EDIT DELETE DELETE ALL MOD 10 CHECK EN/DISABLE EN/DISABLE BALANCE AT...
Page 67 NH-1800SE 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 EPP FLICKER ON EN/DISABLE SCREEN 1 SCREEN 2 DEFAULT SCREEN 3 SCREEN SCREEN 4 SCREEN 5 CHANGE SCREEN 6 BACKGROUND SCREEN SCREEN 1 EN/DISABLE SERVICES SCREEN 2...
Page 68 NH-1800SE 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 COUPON6 OPTION COUPON1 COUPON2 ENHANCED COUPON COUPON3 COUPON4 COUPON5 COUPON6 TIMER EN/DISABLE SCREEN 1 DELETE EN/DISABLE SCREEN 2 DELETE EN/DISABLE SCREEN 3 WELCOME DELETE ADVERTISEMENT EN/DISABLE...
Page 69 NH-1800SE 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 EN/DISABLE SCREEN 5 DELETE EN/DISABLE SCREEN 6 DELETE STATUS MONITORING EN/DISABLE STANDARD3 COMMUNICATION OPTION HEADER COMMUNICATION CRC EN/DISABLE TERMINAL STATUS EN/DISABLE STANDARD1 HOST ERROR OPTION EN/DISABLE...
Page 70 NH-1800SE 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 VISA FRAMED STANDARD TCP/IP TYPE CONTROLLED SSL EN/DISABLE REVERSAL RETRY COUNT SYSTEM YEAR SETUP MONTH DATE & TIME HOUR MINUTE APPLY SPEAKER VOLUME DOWN IP ADDRESS...
Page 71 NH-1800SE 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 OPERATOR PASSWORD CHANGE SERVICE PASSWORD PASSWORD MASTER PASSWORD HOST INITIAL STRING MODEM PARAMETERS (DIAL UP) INITIAL STRING MODEM TEST COUNTRY CDU TYPE CDU SETUP CASSETTE VOLUME...
Page 72 NH-1800SE 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 CLEAR ALL CLEAR SETTING CLEAR JOURNAL CLEAR NVRAM CLEAR TRANS SEQUENCE NUMBER CLEAR LOG BACK NVRAM RESTORE NVRAM HOST SETUP KEY MODE KEY INDEX CHECK KEY...
Page 73 NH-1800SE 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 TERMINAL ID HEALTH CHECK EN/DISABLE MESSAGE SEND INTERVAL EN/DISABLE RMS RING COUNT (DIAL UP) RMS EN/DISABLE ATM LISTENING PORT (TCP/IP) EN/DISABLE- URL En/Disable (TCP/IP) REMOTE PHONE NUMBER1...
Page 74 NH-1800SE 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 LB 2 RB 0 RB 1 RB 2 LOW CURRENCY CHECK EN/DISABLE 1ST CASSETTE 2ND CASSETTE DENOMINATION 3RD CASSETTE 4TH CASSETTE IN SERVICE SITE MAP QUICK...
Page 75 NH-1800SE 5. Operator Function 5.1.2 When an Error Occurs When you try to enter Supervisor Mode or go into IN SERVICE MODE from supervisor menu, the screen below will be displayed if there is any ERROR. Press DEVICE INITIALIZE button, if the error is caused by a device so it can be cleared by initializing.
Page 76 NH-1800SE 5. Operator Function 5.1.3 How to Use Keypad (Function Key Type) This section explains the basic operation of the Keypad. [Default Keypad Character Table Screen] Shift Status NUMBER < ‘ > “ Space UPPER ALPHA Space LOWER The character on the current cursor position on the screen wil be...
Page 77 NH-1800SE 5. Operator Function How to Enter the Character A. The Keypad Character Table will appear on the bottom of the screen in all keypad input screens. B. F1 key gives the option for ALPHA or NUMBER, Table mode. Default is NUMBER.
Page 78 NH-1800SE 5. Operator Function 5.1.4 How to Use Keypad (Touch Screen Type) You can use this Keypad in same way as a computer keyboard. [Default Keypad Character Table Screen] Character Table Q W E R T Y U I O P ABC..
Page 79 NH-1800SE 5. Operator Function 5.2 SUPERVISOR MENU The following screen below is the main screen of Supervisor mode. Supervisor mode in this machine is largely composed of ATM Status and Function A. ATM Status 1) Machine Kind and Country Code...
Page 80 NH-1800SE 5. Operator Function B. Functions 1) IN SERVICE 2) SITE MAP 3) QUICK REPLENISH 4) QUICK CONFIGURATION F1) SETTLEMENT F2) CUSTOMER SETUP F3) JOURNAL F4) SYSTEM SETUP F5) REPORT F6) HOST SETUP F7) DIAGNOSTICS F8) TRANSACTION SETUP In order to move to the in-service mode, press the 1 or CANCEL key in pinpad In order to reset terminal error, press the CLEAR key in pinpad.
Page 81 NH-1800SE 5. Operator Function C. Field Values CLASS VALUE (eg.) Remarks NH-2700 /NH-2700 L / NH-1800SE MACHINE KIND COUNTRY CODE USA, Canada, Mexico, Australia, New Zealand PROGRAM VERSION V06.00.05 LINE TYPE TCP/IP DIAL-UP MESSAGE FORMAT STANDARD1 STANDARD2 STANDARD3 NH2700 / NH1800SE...
Page 82 NH-1800SE 5. Operator Function CST3(Media Status) MISSING NORMAL EMPTY FULL CST4(Media Status) REJECT REJECT COUNT(CDU) – (0) Card ERROR Pinpad ERROR Cash Dispenser ERROR Receipt Printer ERRPR 5- 22...
Page 83 NH-1800SE 5. Operator Function 5.3 SETTLEMENT This menu contains ADD CASH, DAY TOTAL, TRIAL DAY TOTAL, CASSETTE TOTAL and TRIAL CASSETTE TOTAL. Please press each button on this menu to go to next screen or to operate the related function. To go back to the previous screen, press the CANCEL key in pinpad 1) ADD CASH: Go to the next screen 2) DAY TOTAL: Do settlement with host.
Page 84 NH-1800SE 5. Operator Function 5.3.1 ADD CASH By pressing button on this menu, you can select cassette to add note count. (Cassette numbers are designated from top to bottom). Input the note count you want to add and press the ENTER key in the pinpad.
Page 85 NH-1800SE 5. Operator Function 5.4 JOURNAL This JOURNAL menu contains CLEAR JOURNAL, CLEAR TRANS. SEQUENCE NO., VIEW JOURNAL, PRINT JOURNAL, and PRINT LAST X sub menu. 1) CLEAR JOURNAL: The CLEAR JOURNAL function is used to delete all journal data 2) CLEAR TRANS.
Page 86 NH-1800SE 5. Operator Function 5.4.1 VIEW JOURNAL You can see the various kinds of journal data by using each field and button. The VIEW function is used to display the Journal data on the customer screen. The Journal record will be displayed on the screen.
Page 87 NH-1800SE 5. Operator Function 5.4.1.1 SEARCH JOURNAL You can search a specific journal with a journal index and see it if the index is valid. 5.4.2 PRINT LAST X The PRINT LAST X function is used to print out recent journal data. If you want to print recent journal data, enter the count of data you want on JOURNAL main screen and then press ENTER key.
Page 88 NH-1800SE 5. Operator Function 5.5 REPORT This report menu consists of 5 sub-menus. ERROR CODE, ERROR SUMMARY, SW VERSION, PRINT ALL SETUP and REJECT ANALYSIS. You can print out all information regarding each device as well as system value set up. If you want to go back the previous screen, press the CANCEL key...
Page 89 NH-1800SE 5. Operator Function 5.5.1 ERROR CODE ERROR CODE offers detailed descriptions of error codes and way to deal with the errors on a working ATM. PREV/NEXT buttons are to navigate previous and next error codes one by one and PREV 10/NEXT 10 are to do by 10 EA...
Page 90 NH-1800SE 5. Operator Function 5.5.1.1 SEARCH ERROR CODE You can search a specific error code if that exists. In order to use the function, please input the specific error code in the field and select OK button. If there is no result in database, “INVALID ERROR CODE”...
Page 91 NH-1800SE 5. Operator Function 5.5.2 SW VERSION This menu shows each software version. Each version will be displayed. (APPLICATION, CDU EP, CDU SP, SPR EP, SPR SP, MCU EP, MCU SP and etc.) 5- 31...
Page 92 5. Operator Function 5.5.3 PRINT ALL SETUP List [ DIAL – UP] ITEM DESCRIPTION REMARKS DATE CURRENT DATE & TIME MACHINE KIND NH-2700/ NH-2700 L/NH-2700 T/NH-1800SE COUNTRY HOST PROCESSOR HOST PROTOCOL TYPE NETWORK TYPE DIAL-UP VISA FRAMED OPTION EOT/ENQ OPTION VERSION INFORMATION...
Page 93 NH-1800SE 5. Operator Function [ TCP / IP] ITEM DESCRIPTION REMARKS DATE CURRENT DATE & TIME MACHINE KIND NH-2700/ NH-2700 L/NH-2700 T COUNTRY HOST PROCESSOR HOST PROTOCOL TYPE NETWORK TYPE TCP/IP TCP/IP TYPE TCP/IP TYPE SSL MODE SSL OPTION VERSION INFORMATION...
Page 94 NH-1800SE 5. Operator Function 5.5.4 ERROR SUMMARY ERROR SUMMARY menu offers a statistics of error codes on an ATM. It lists the errors by the number of times they occurred. You can print these errors. PREV/NEXT buttons are to navigate previous and next pages and PRINT button prints all of error code history.
Page 95 NH-1800SE 5. Operator Function 5.5.5 REJECT ANALYSIS REJECT ANALYSIS menu offers a statistics of note reject on an ATM. It lists the rejects by the number of times or note counts they occurred. You can print these rejects. PRINT button prints the reject analysis information.
Page 96 NH-1800SE 5. Operator Function 5.6 DIAGNOSTICS This report menu consists of 7 sub-menus. INITIALIZE, RECEIPT PRINTER, CASH DISPENSER, MODEM (or TCP/IP), CARD SCAN, AUXILIARY UNIT and AGING. Please press each button on this menu to go to next screen or to operate the related function. To go back to the previous screen, press...
Page 97 NH-1800SE 5. Operator Function Changing the TEST COUNT The TEST COUNT means the number of test. If you want to change the test count, press BLANK key or SET button then input the test count and press ENTER key. To delete the test count while inputting, press CLEAR key. To cancel the test while testing, press CANCEL key.
Page 98 NH-1800SE 5. Operator Function 5.6.1 INITIALIZE The INITIALIZE has the function of resetting each unit of this ATM. If an error occurs while executing, the system will stop and display an error code. Confirm the detailed error description in the ERROR CODE of REPORT MENU.
Page 99 NH-1800SE 5. Operator Function 5.6.4 MODEM The MODEM has the function of testing the modem for any errors. Input the desired PHONE NUMBER, and then press ENTER Key for TEST DIAL. This function is used to check the function of the modem dial.
Page 100 NH-1800SE 5. Operator Function 5.6.4.1 TCP/IP The TCP/IP has the function of testing the TCP/IP for any errors. Input the desired HOST ADDRESS, HOST PORT, SSL OPTION and SSL VERSION, and then select CONNECT for line test. This function is used to check the function of the TCP/IP.
Page 101 NH-1800SE 5. Operator Function 5.6.5 CARD SCAN The CARD SCAN has the function of testing the magnetic stripe reader and the card itself. Accessing the CARD SCAN 1) Select DIAGNOSTICS in the OPERATOR FUNCTION. 2) Select CARD SCAN in the DIAGNOSTICS menu. And if the display is ready, please insert and remove the card quickly.
Page 102 NH-1800SE 5. Operator Function 5.6.6 AUXILIARY UNIT This AUXILIARY UNIT contains SENSOR and FLICKER. Please press each button on this menu to go to the next screen. To go back to the previous screen, press the CANCEL key in pinpad.
Page 103 NH-1800SE 5. Operator Function 5.6.6.1 SENSOR This SENSOR contains CDU SENSOR and SPR SENSOR. Please press each button on this menu to go to the next screen. To go back to the previous screen, press the CANCEL key in pinpad.
Page 104 NH-1800SE 5. Operator Function 5.6.6.1.1 CDU SENSOR The CDU SENSOR has the function of testing if all the sensors are in proper working condition. The sensors are tested by turning the sensors on and off. If any sensor is normal, the sensor will be displayed as GREEN COLOR.
Page 105 NH-1800SE 5. Operator Function 5.6.6.1.2 SPR SENSOR The SPR SENSOR has the function of testing if all the sensors are in proper working condition. The sensors are tested by turning the sensors on and off. If any sensor is normal the sensor will be displayed as GREEN COLOR.
Page 106 NH-1800SE 5. Operator Function 5.6.6.2 FLICKER This FLICKER contains ALL FLICKER SENSOR, EPP FLICKER, CDU FLICKER, SPR FLICKER and MCU FLIKCER. Please press each button on this menu to change test mode ON, OFF or FLICKING. To go back to the previous screen, press the CANCEL key in pinpad.
Page 107 NH-1800SE 5. Operator Function 5.7 CUSTOMER SETUP This customer setup menu contains CHANGE MESSAGE, BIN LIST, OPTIONAL FUNCTION1, OPTIONAL FUNCTION2, SURCHARGE MODE, ADVERTISEMENT, STANDARD3 OPTION and SELECT PROCESSOR. Please press each button on this menu to go to the next screen. To go back to the previous screen, press the CANCEL key in pinpad.
Page 108 NH-1800SE 5. Operator Function 5.7.1. CHANGE MESSAGE CHANGE MESSAGE menu has each of 8 sub menus. The displayed menu depends on which country uses. If you press the WELCOME MESSAGE button, the current display will be changed into the WELCOME MESSAGE. If you press the EXIT MESSAGE button, you can change the message on Exit Screen.
Page 109 NH-1800SE 5. Operator Function Refer to figure of the Sample Receipt below for the location of the messages. The default receipt format will not include any messages. Spanish transactions will be printed in English. -Location of Messages on Receipt- 5- 49...
Page 110 NH-1800SE 5. Operator Function 5.7.1.1 WELCOME MESSAGE The WELCOME MESSAGE function is used to edit the welcome text. Please input the welcome message in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays [Function Key Type] [Touch Type]...
Page 111 NH-1800SE 5. Operator Function 5.7.1.2 RECEIPT HEADER The RECEIPT HEADER function is used to edit the message at the header of receipt. Please input the receipt header in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays.
Page 112 NH-1800SE 5. Operator Function 5.7.1.4 RECEIPT ADDRESS & PHONE NUMBER The RECEIPT ADDRESS & PHONE NUMBER function is used to edit the message at the address & phone number of receipt. Please input the receipt address & phone number in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!”...
Page 113 NH-1800SE 5. Operator Function 5.7.2. BIN (Bank Identification Number) LIST The BIN LIST is used to register the bank identification number. When the cardholders make transaction with the given BIN code, ATM doesn’t request any additional fee. However, it is necessary to confirm the connected host because host will decide whether it uses or not You can input and edit it by using such as ADD, DELETE, EDIT, DELETE ALL buttons.
Page 114 NH-1800SE 5. Operator Function 5.7.2.1 EXTENDED BIN LIST EXTENDED BIN LIST menu show the BIN LIST. This function support additional 3,000 BIN LIST exclusive of the basic 20 BIN LIST. Use PREV or NEXT button to show BIN LIST before or after. You can change EXTENDED BIN LIST via FILE UPDATE using RMS or USB.
Page 115 NH-1800SE 5. Operator Function 5.7.3 OPTIONAL FUNCTION1 OPTIONAL FUNCTION1 menu contains MOD 10 CHECK, BALANCE AT START, CHECK CASHING, ACCOUNTS, SELECT RECEIPT and PRE DIALING please press each button on this menu to go to next screen. To go back to the previous screen, press the CANCEL Key in pinpad...
Page 116 NH-1800SE 5. Operator Function 5.7.3.1 MOD 10 CHECK MOD 10 CHECK is to check the card data’s validation. Please press EN/DISABLE button to set up MOD 10 CHECK. 5- 56...
Page 117 NH-1800SE 5. Operator Function 5.7.3.2 BALANCE AT START If BALANCE AT START is enabled, the screen with which a customer can check his/her balance will be inserted into the normal transaction flow. Please press EN/DISABLE button to set up BALANCE AT START and CONTINUE EN/DISABLE button to set up whether it’ll CONTINUE the TRANSACTION after BALANCE AT START.
Page 118 NH-1800SE 5. Operator Function 5.7.3.3 CHECK CASHING This function is one of the options of the Value Added Service which exchanges checks for cash. To use the function, you should call technical support. The certification screen will appear if you didn’t certified.
Page 119 NH-1800SE 5. Operator Function 5.7.3.4 ACCOUNTS ACCOUNTS are to set up the accounts which are used on transaction. You can see CHECKING ACCOUNT, SAVINGS ACCOUNT and CREDIT CARD ACCOUNT however, only CREDIT CARD ACCOUNT can be set up. Please press CREDIT CARD EN/DISABLE button to set up CREDIT CARD ACCOUNT.
Page 120 NH-1800SE 5. Operator Function 5.7.3.5 SELECT RECEIPT If SELECT RECEIPT is ENABLED, ATM will show the screen which a customer can select whether printing the receipt after a transaction or not. Please press EN/DISABLE button to set up SELECT RECEIPT...
Page 121 NH-1800SE 5. Operator Function 5.7.3.6 PRE DIALING PRE DIALING is a function to improve the performance speed of transaction by making a connection to the host server earlier than normal. Please press EN/DISABLE button to set up PRE DIALING and one of three buttons (AFTER CARD, ATER PIN and AFTER ACCOUNT) to determine the time when ATM makes a connection.
Page 122 NH-1800SE 5. Operator Function 5.7.4 OPTIONAL FUNCTION2 OPTIONAL FUNCTION2 menu contains DEVICE OPTION and SCREEN SERVICES. To go back to the previous screen, press the CANCEL Key in pinpad 5- 62...
Page 123 NH-1800SE 5. Operator Function 5.7.4.1 DEVICE OPTION DEVICE OPTION menu contains RECEIPT PAPER LOW SENSOR EN/DISABLE, CST SOUND ON/OFF, EPP FLICKER ON OPTION. Please press each button on this menu to set up items. To go back to the previous screen, press the CANCEL Key in pinpad 5.7.4.2 SCREEN SERVICES...
Page 124 NH-1800SE 5. Operator Function 5.7.4.2.1 CHANGE BACKGROUND CHANGE BACKGROUND function provides SIX different Background screens. Please press EN/DISABLE button on this menu to set up for CHANGE BACKGROUND. To go back to the previous screen, press the CANCEL Key in pinpad...
Page 125 NH-1800SE 5. Operator Function 5.7.4.2.1.1 CHANGE BACKGROUND Screen n Please press SCREEN n EN/DISABLE button to set up SCREEN n, 5.7.4.2.2 DEFAULT SCREEN DEFAULT SCREEN function provides SIX different Background screens. You can set up only one screen on the six screens...
Page 126 NH-1800SE 5. Operator Function 5.7.4.2.3 NOTICE (NH2700 Only) NOTICE menu contains TITLE and MESSAGE. You can set up TITLE(1 line 30 column) and MESSAGE(3 line 40 column). If you set up NOTICE ENABLE, ATM will be displayed notice information on idle screen.
Page 127 NH-1800SE 5. Operator Function 5.7.5. SURCHARGE MODE The SURCHARGE MODE contains the enable/disable of the surcharge warning screen and setting the surcharge amount and surcharge owner. When the SURCHARGE MODE is disabled and also if the swiped card data contains BIN number that was entered during installation, the surcharge warning message will not be displayed.
Page 128 NH-1800SE 5. Operator Function 5.7.5.1 SURCHARGE OWNER The SURCHARGE OWNER function is used to edit the surcharge owner. Please input the surcharge owner in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays. [Function Key Type] [Touch Type]...
Page 129 NH-1800SE 5. Operator Function 5.7.5.2 SURCHARGE PERCENT The SURCHARGE PERCENT displays which are to set the surcharge percent. 1) EN/DISABLE - Set whether to use PERCENT SURCHARGE MODE. 2) PERCENTAGE - Set PERCENTAGE (%). 3) WARNING MANNER - Set whether to use maximum value or minimum value between PERCENTAGE and SURCHARGE AMOUNT.
Page 130 NH-1800SE 5. Operator Function 5.7.6. ADVERTISEMENT ADVERTISEMENT function provides COUPON, WELCOIME ADVERTISEMENT and TRANSACTION ADVERTISEMENT. Please press each button on this menu to go to next screen. 5- 70...
Page 131 NH-1800SE 5. Operator Function 5.7.6.1 COUPON Please press COUPON TYPE button to set up BASIC COUPON or ENHANCED COUPON. If you set the BASIC COUPON and select COUPON SETTING button, BASIC COUPON setting screen will be displayed. BASIC COUPON supports 2line 39column, ENHANCED COUPON supports 16line 39column.
Page 132 NH-1800SE 5. Operator Function 5.7.6.1.1 BASIC COUPON SETTING Please press each button on this menu to go to next screen 5.7.6.1.1.2 BASIC COUPON n. Please press BASIC COUPON n EN/DISABLE button to set up BASIC COUPON n, Please press COUPON n TEXT button on this menu to go to next screen...
Page 133 NH-1800SE 5. Operator Function 5.7.6.1.1.3 COUPON n. TEXT The COUPON n TEXT function is used to edit the coupon n text. Please input the welcome message in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays. [Function Key Type]...
Page 134 NH-1800SE 5. Operator Function 5.7.6.1.2.1 ENHANCED COUPON SETTING Please press CUT OPTION button to set up AFTER RECEIPT or NOT USE, Please press each button on this menu to go to next screen 5.7.6.1.2.2 ENHANCED COUPON n. Please press ENHANCED COUPON n OPTION button to set up NOT USE, ALWAYS and USE TIME.
Page 135 NH-1800SE 5. Operator Function 5.7.6.1.2.3 ENHANCED COUPON n. TEXT The ENHANCED COUPON n TEXT function is used to edit the coupon n text. Please input the welcome message in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays.
Page 136 NH-1800SE 5. Operator Function [Touch Type] 5- 76...
Page 137 NH-1800SE 5. Operator Function 5.7.6.2 WELCOME ADVERTISEMENT WELCOME ADVERTISEMENT function provides SIX different screens. If you press the TIMER button, you can change the advertisement display timer and the range is between 5 and 30 in welcome screen. Please press each button on this menu to go to next screen.
Page 138 NH-1800SE 5. Operator Function 5.7.6.2.1 SCREEN n. Please press SCREEN n EN/DISABLE button to set up SCREEN n, 5.7.6.3 TRANSACTION ADVERTISEMENT TRANSACTION ADVERTISEMENT function provides SIX different screens. If you press the TIMER button, you can change the advertisement display timer and the range is between 5 and 30 in welcome screen.
Page 139 NH-1800SE 5. Operator Function 5.7.6.3.1 SCREEN n. Please press SCREEN n EN/DISABLE button to set up SCREEN n, 5- 79...
Page 140 NH-1800SE 5. Operator Function 5.7.7. STANDARD 3 OPTION STANDARD 3 OPTION contains STATUS MONITORING EN/DISABLE, COMMUNICATION HEADER, COMMUNICATION ID and CRC EN/DISABLE. In case of COMMUNICATION HEADER is enabled, COMMUNICATION ID option can be configured. STANDARD 3 OPTION function is used to get the additional information when Triton message is selected.
Page 141 NH-1800SE 5. Operator Function 5.7.7.1 COMMUNICATION ID The COMMUNICATION ID function is used to edit the communication id. Please input the communication id in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays. [Function Key Type] [Touch Type]...
Page 142 NH-1800SE 5. Operator Function 5.7.8. STANDARD 1 OPTION STANDARD 1 OPTION contains TERMINAL STATUS EN/DISABLE, HOST ERROR EN/DISABLE and REVERSAL REASON EN/DISABLE. STANDARD 1 OPTION function is used to get the additional information when Triton message is selected. 1) TERMINAL STATUS function is to decide whether terminal status field in message is sent or not.
Page 143 NH-1800SE 5. Operator Function 5.7.9. SELECT PROCESSOR SELECTHOST menu contains COMMUNICATION, MESSAGE FORMAT, EOT/ENQ OPTION, TCP/IP TYPE and REVERSAL RETRY COUNT NOTE: 1) EOT / ENQ OPTION is displayed only if the Network is Dial up or TCP/IP Type is VISA FRAMED...
Page 144 NH-1800SE 5. Operator Function 5.7.9.1 COMMUNICATION This is to set up a type of line to communicate with Host. Select DIALUP or TCP/IP. In case of setting up DIALUP, communicate with host using modem. And in case of setting up TCP/IP, communicate with host using LAN.
Page 145 NH-1800SE 5. Operator Function 5.7.9.2 EOT/ENQ OPTION EOT/ENQ OPTION contains GENERAL, EOT OPTIONAL, NO EOT REQUIRED and NO ENQ REQUIRED functions. You can select one of these options 5- 85...
Page 146 STANDARD3 OPTION button is displayed on the CUSTOMER SETUP Screen. STANDARD 1 is a HYOSUNG message type and STANDARD 2 is a CSP200 message type, STANDARD 3 is Triton 9600 message type and EPS is an extended CSP200 message type.
Page 147 NH-1800SE 5. Operator Function 5.7.9.4 TCP/IP TYPE In case of supporting TCP/IP, this is providing a function setting up communication flow to use when communicating with host. In this menu, you can change TCP/IP TYPE and can decide whether ‘ENABLE’ or ‘DISABLE’ about SSL OPTION. There are three kind of TCP/IP type in this TCP/IP COMMUNICATION menu (STANDARD TCP/IP, VISA FRAMED TCP/IP, and ACK CONTROLLED TCP/IP).
Page 148 NH-1800SE 5. Operator Function 5.7.9.5 REVERSAL RETRY COUNT REVERSAL RETRY COUNT function is used to set the try count of reversal transaction. CURRENT REVERSAL RETRY COUNT displays count of current setting value. You can enter the count and then press ENTER (or CONFIRM) if you want to change try count of reversal transaction. (You should ask your DP about count of reversal transaction before change try count.)
Page 149 NH-1800SE 5. Operator Function 5.8 SYSTEM SETUP This system setup menu contains DATE & TIME, CHANGE PASSWORD, SPEAKER VOLUME, MODEM PARAMETERS, TERMINAL IP, DEVICE SETUP, LANGUAGE EN/DISABLE and SYSTEM CONTROL. Please press each button on this menu to go to next screen. To go back to the previous screen, press the CANCEL key in pinpad.
Page 150 NH-1800SE 5. Operator Function 5.8.1 DATE & TIME You can set system date and time by pressing YEAR, HOUR, MONTH, MINUTE and DAY button. If you press each menu, the cursor will be positioned and you can change the value. This value is saved by pressing APPLY key, on the other hand, to go back to the previous screen, press the CANCEL key in pinpad.
Page 151 NH-1800SE 5. Operator Function 5.8.3 TERMINAL IP TERMINAL IP menu contains DHCP EN/DISABLE, IP ADDRESS, SUBNET MASK, GATEWAY and DNS buttons. If you press DHCP EN/DISABLE button will change DHCP status, ENABLE to DISABLE, or DISABLE to ENABLE. In case of DHCP is disabled, IP ADDRESS, SUBNET MASK, GATEWAY and DNS buttons will be displayed.
Page 152 NH-1800SE 5. Operator Function 5.8.4 LANGUAGE EN/DISABLE You can select language type to be displayed in screen. There are three types of language ENGLISH, SPANISH, FRENCH. You can change default language pressing DEFAULT LANGUAGE SELECT button. If you press each EN/DISABLE button, one of ENABLE/DISABLE will be changed.
Page 153 NH-1800SE 5. Operator Function 5.8.5 CHANGE PASSWORD You can change PASSWORD. Depending on authority, there are three passwords OPERATOR PASSWORD, SERVICE PASSWORD and MASTER PASSWORD. 5.8.5.1 OPERATOR PASSWORD This menu enables you to change current operator password as new one. To change the current password, you should input the proper one in current password field.
Page 154 NH-1800SE 5. Operator Function 5.8.5.2 SERVICE PASSWORD This menu enables you to change current service password as new one. To change the current password, you should input the proper one in current password field. The factory default value of service password is "222222".
Page 155 NH-1800SE 5. Operator Function 5.8.6 MODEM PARAMETERS This MODEM PARAMETERS menu contains HOST INITIAL STRING, RMS INITIAL STRING and MODEM TEST. 1) INITIAL STRINGs The HOST INITIAL STRING and RMS INITIAL STRING functions are used to edit the modem initial string when the special circumstance is required by a nonstandard modem initial string.
Page 156 NH-1800SE 5. Operator Function 5.8.6.1 HOST INITIAL STRING The HOST INITIAL STRING function is used to edit the host initial string. Please input the host initial string in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays.
Page 157 NH-1800SE 5. Operator Function 5.8.7 DEVICE SETUP This DEVICE SETUP menu contains CDU SETUP. Please press the CDU SETUP button on this menu to go to next screen. NOTE: When you change CDU Setup Information, contact the service personnel. 5- 97...
Page 158 NH-1800SE 5. Operator Function 5.8.7.1 CDU SETUP This CDU SETUP menu contains COUNTRY, CDU TYPE, CASSETTE VOLUME and EXECUTE. Please press each button on this menu to operate the related function.. Press the buttons COUNTRY, CDU TYPE and CASSETTE VOLUME. Then the CDU SETUP INFORMATION will be changed.
Page 159 NH-1800SE 5. Operator Function 5.8.8 SYSTEM CONTROL This SYSTEM CONTROL menu contains SOFTWARE UPDATE, REBOOT, BACKUP ALL JOURNAL TO USB, BACKUP JOURNAL BY DATE TO USB, BACKUP LOG TO USB, BACKUP NVRAM, RESTORE NVRAM and CLEAR NVRAM. Please press each button on this menu to go to next screen or to operate the related function..
Page 160 NH-1800SE 5. Operator Function 5.8.8.1 REBOOT If you press the YES button, ATM will restart. 5.8.8.2 BACKUP JOURNAL BY DATE TO USB Input the START DATE and END DATE using FROM and TO buttons. And press the SEARCH button. Then, the journal date between START DATE and END DATE will be sent to USB drive.
Page 161 NH-1800SE 5. Operator Function 5.8.8.3 CLEAR NVRAM To clear NVRAM on this ATM, begin by entering the Operator Function Menu using the Master Password. Then enter SYSTEM SETUP, SYSTEM CONTROL and CLEAR NVRAM in sequence. 1) CLEAR ALL This will delete all programmed parameters and make all setting information (including passwords) to the default settings.
Page 162 NH-1800SE 5. Operator Function 5.9 HOST SETUP [DIALUP] This host setup menu contains KEY MANAGEMENT, TELEPHONE NUMBER, TERMINAL ID, HEALTH CHECK MESSAGE, REMOTE MONITOR, ROUTING ID and AUTO DAY TOTAL [TCP/IP] This host setup menu contains KEY MANAGEMENT, HOST ADDRESS, TERMINAL ID, HEALTH CHECK MESSAGE, REMOTE MONITOR, ROUTING ID and AUTO DAY TOTAL.
Page 163 NH-1800SE 5. Operator Function 5.9.1 KEY MANAGEMENT START SCREEN Enter the PASSWORD 1 and PASSWORD 2 to execute KEY MANAGEMENT. (Default PASSWORD 1 is ‘000000’. And default PASSWPRD 2 is ‘000000’ as well) If you enter PASSWORD 1 and PASSWORD 2 correctly, the main screen of KEY MANAGEMENT will be displayed as below.
Page 164 NH-1800SE 5. Operator Function 5.9.1.1 KEY MODE The KEY MODE can be changed by pressing KEY MODE button. Write down the description here. There are various kinds of KEY MODE. Those are [DES], [TDES], [DUAL MASTER KEY], [MAC], [TDES, MAC], [TDES, TMAC], [UNIQUE KEY, DES], [UNIQUE KEY, TDES] and [UNIQUE KEY, MAC].
Page 165 NH-1800SE 5. Operator Function 5.9.1.3 CHECK KEY The CHECK KEY function is used to display the check sum of all injected Keys. The key which is displayed as “_______” means it is in empty state. The authorized people can verify the injected key(s) with this menu after key injection.
Page 166 NH-1800SE 5. Operator Function 5.9.1.4 EDIT KEY The EDIT KEY function is used to enter the Master Key, Unique Key and Mac Key. .The authorized people by bank or DP will enter the Key(s) with this menu. KEY MODE: [DES], [TDES], [DUAL MASTER KEY]...
Page 167 NH-1800SE 5. Operator Function KEY MODE: [UNIQUE KEY, DES], [UNIQUE KEY, TDES] KEY MODE: [UNIQUE KEY, MAC] Accessing the EDIT KEY 1) Select the HOST SETUP in the OPERATOR FUNCTION menu. 2) Select the KEY MANAGEMENT in the HOST SETUP menu.
Page 168 NH-1800SE 5. Operator Function A. HOW TO EDIT MASTER KEY 1) Press MASTER KEY PART A button 2) Enter the MASTER KEY INDEX. 3) Enter the MASTER KEY PART A. 4) Verify the MASTER KEY PART A. 5) After inputting the MASTER KEY PART A, the CHECK SUM will be displayed. Press ENTER after confirming the check sum.
Page 169 NH-1800SE 5. Operator Function B. HOW TO EDIT MAC KEY 1) Press MAC KEY PART A button 2) Enter the MAC KEY INDEX. 3) Enter the MAC KEY PART A. 4) Verify the MAC KEY PART A. 5) After inputting the MAC KEY PART A, the CHECK SUM will be displayed. Press ENTER after confirming the check sum.
Page 170 NH-1800SE 5. Operator Function 5.9.1.5 SERIAL NUMBER The SERIAL NUMBER function is used to insert ATM number for RMS. Accessing the SET MASTER KEY SERIAL NUMBER 1) Select the HOST SETUP in the OPERATOR FUNCTION menu. 2) Select the KEY MANAGEMENT in the HOST SETUP menu.
Page 171 NH-1800SE 5. Operator Function 5.9.2 TELEPHONE NUMBER (Only Dial-Up) If you press each button on this menu, phone number of host can be input. You can input character, number and special symbol up to 1~20 digits by using '<' or '>'.
Page 172 NH-1800SE 5. Operator Function 5.9.3 HOST ADDRESS HOST ADDRESS contains URL EN/DISABLE, HOST ADDRESS 1, PORT NUMBER 1, HOST ADDRESS 2 and PORT NUMBER 2. Press PORT NUMBER 1 and PORT NUMBER 2 buttons, and then the values can be input on this screen.
Page 173 NH-1800SE 5. Operator Function 5.9.3.1 HOST ADDRESS 1 The HOST ADDRESS 1 function is used to edit the host address 1. Please input the host address 1 in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays.
Page 174 NH-1800SE 5. Operator Function 5.9.4 TERMINAL ID The TERMINAL ID function is used to edit the terminal id number of ATM. Please input the terminal id in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays. Host will identify ATM by looking at terminal ID. Terminal ID will be included in host message and will be printed on the receipt.
Page 175 NH-1800SE 5. Operator Function 5.9.5 HEALTH CHECK MESSAGE If you press EN/DISABLE button, either "ENABLE" or "DISABLE" can be selected. ATM sends its status periodically to the host when HOST SEND is set up to “Enable”. The interval is dependent on “SEND INTERVAL”.
Page 176 NH-1800SE 5. Operator Function 5.9.6 REMOTE MONITOR - Display which is to set the information for using Remote Management System (RMS) 1) RMS EN/DISABLE function is used to connect to the RMS mode to enable or to disable. The default option is “ENABLE”.
Page 177 NH-1800SE 5. Operator Function 5.9.6.1 RMS EN/DISABLE [DIALUP] Display which is to set the RMS RING COUNT for the reception on standby of ATM. [TCP/IP] Display which is to set the RMS LISTENING PORT for the reception on standby of ATM.
Page 178 NH-1800SE 5. Operator Function 5.9.6.2 RMS STATUS SEND EN/DISABLE - Display which is to set the function to transfer STATUS to RMS from ATM. [DIAL-UP] 1) RMS STATUS SEND - Display whether RMS STATUS SEND function is ENABLE or DISABLE.
Page 179 NH-1800SE 5. Operator Function [TCP/IP] 1) RMS STATUS SEND - Display whether RMS STATUS SEND function is enabled or not. - Set the value using EN/DISABLE button. 2) RMS INTERVAL - Display “RMS STATUS SEND” cycle (unit: hours) - Set the value using INTERVAL button. (Input the number from 1 to 24.) 3) URL EN/DISABLE - Display whether to use URL or IP ADDRESS.
Page 180 NH-1800SE 5. Operator Function 5.9.6.2.1 RMS ADDRESS The RMS ADDRESS function is used to edit the rms address. Please input the rms address in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays [Function Key Type] [Touch Type]...
Page 181 NH-1800SE 5. Operator Function 5.9.7 ROUTING ID The ROUTING ID function is used to edit the Routing ID Number of ATM. Routing ID refers to the Bank ID. This field is contained to STANDARD 1, STANDARD 2 and EPS format.
Page 182 NH-1800SE 5. Operator Function 5.9.8 AUTO DAY TOTAL AUTO DAY TOTAL feature allows ATM to complete a Day Total operation (Without Actually closing out the machine) at a predetermined time each day. This is useful if you are doing accounting of your ATM on a day-to-day basis.
Page 183 NH-1800SE 5. Operator Function 5.10 TRANSACTION SETUP This transaction setup menu contains DISPENSE LIMIT, LOW CURRENCY CHECK EN/DISABLE, FAST CASH and DENOMINATION. By pressing each button, you can execute each function or enter each sub menu. To go back to the previous screen, press the CANCEL key in pinpad.
Page 184 NH-1800SE 5. Operator Function 5.10.1 FAST CASH FAST CASH function is used to set the cash amount which is to be displayed on the FAST CASH screen. The maximum amount must be less than the DISPENSE LIMIT. You can set 6 kinds of values which are frequently requested by customer using this function. By using this function, customers withdraw the money more easily.
Page 185 NH-1800SE 5. Operator Function 5.10.2 DENOMINATION This function is used to set the denomination of note to be set in the cassette. Pressing function key beside menu button selects the cassette to set the denomination of note. Input the note value you want and press the ENTER key in the pinpad.
Page 186 NH-1800SE 5. Operator Function 5.11 SITE MAP This site map shows the structure of the operator menu tree to aid in searching menu. In case of touch type, if you press each menu SETTLEMENT, JOURNAL, REPORT, DIAGNOSTICS, CUSTOMER SETUP, SYSTEM SETUP, HOST SETUP or TRANSACTION SETUP, then it will enter each sub- menu.
Page 187 NH-1800SE 5. Operator Function 5.12.1 DAY TOTAL / CASSETTE TOTAL It will perform DAY TOTAL and CASSETTE TOTAL first. 1) DAY TOTAL : Do settlement with host. After settlement, clear transaction information. 2) CASSETTE TOTAL : Clear note count information.
Page 188 NH-1800SE 5. Operator Function 5.12.2 ADD CASH After performing DAY TOTAL and CASSETTE TOTAL, ADD CASH screen will be shown as below. By pressing button on this menu, you can select cassette to add note count. (Cassette numbers are designated from top to bottom). Input the note count you want to add and press the ENTER key in the pinpad.
Page 189 NH-1800SE 5. Operator Function 5.13 QUICK CONFIGURATION This menu provides convenience to configure ATM Setup Information at once. This menu consists of NETWORK SETUP, MESSAGE FORMAT SETUP, TERMINAL ID SETUP, PASSWORD SETUP and RESULT CONFIGURATION. 5.13.1 TCP/IP This chapter shows how to configure for TCP/IP Setup Information.
Page 190 NH-1800SE 5. Operator Function 5.13.1.2 TCP/IP TYPE In case of supporting TCP/IP, this is providing a function setting up communication flow to use when communicating with host. In this menu, you can change TCP/IP TYPE and can decide whether ‘ENABLE’ or ‘DISABLE’ about SSL OPTION. There are three kind of TCP/IP type in this TCP/IP COMMUNICATION menu (STANDARD TCP/IP, VISA FRAMED TCP/IP, and ACK CONTROLLED TCP/IP).
Page 191 NH-1800SE 5. Operator Function 5.13.1.3 EOT/ENQ OPTION EOT/ENQ OPTION contains GENERAL, EOT OPTIONAL, NO EOT REQUIRED and NO ENQ REQUIRED functions. You can select one of these options. 5.13.1.4 HOST ADDRESS HOST ADDRESS contains URL EN/DISABLE, HOST ADDRESS 1 and PORT NUMBER 1.
Page 192 NH-1800SE 5. Operator Function 5.13.1.5 TERMINAL DHCP If DHCP value is ENABLE, ATM uses DYNAMIC IP to connect to host. Otherwise, ATM uses STATIC IP. If you configure DHCP value to DISABLE and press NEXT, it goes to TERMINAL IP SETUP Screen.
Page 193 You can select one of message type to communicate with a data processing company or bank in this menu (STANDARD1, STANDARD2, STANDARD3 and EPS). STANDARD 1 is a HYOSUNG message type and STANDARD 2 is a CSP200 message type, STANDARD 3 is Triton 9600 message type and EPS is an extended CSP200 message type.
Page 194 NH-1800SE 5. Operator Function 5.13.1.8 ROUTING ID The ROUTING ID function is used to edit the Routing ID Number of ATM. Routing ID refers to the Bank ID. This field is contained to STANDARD 1, STANDARD 2 and EPS format.
Page 195 NH-1800SE 5. Operator Function 5.13.1.9 STANDARD3 OPTION STANDARD 3 OPTION contains STATUS MONITORING EN/DISABLE, COMMUNICATION HEADER, COMMUNICATION ID and CRC EN/DISABLE. In case of COMMUNICATION HEADER is enabled, CRC EN/DISABLE option can be configured. STANDARD 3 OPTION function is used to get the additional information when Triton message is selected.
Page 196 NH-1800SE 5. Operator Function 5.13.1.10 TERMINAL ID The TERMINAL ID function is used to edit the terminal id number of ATM. Host will identify ATM by looking at terminal ID. Terminal ID will be included in host message and will be printed on the receipt.
Page 197 NH-1800SE 5. Operator Function 5.13.1.12 RESULT After performing QUICK CONFIGURATION, the result will be shown as below. 5- 137...
Page 198 NH-1800SE 5. Operator Function 5.13.2 DIAL UP This chapter shows how to configure for DIALUP Setup Information. 5.13.2.1 COMMUNICATION This is to set up a type of line to communicate with Host. Select DIALUP. In case of setting up DIALUP, communicate with host using modem.
Page 199 You can select one of message type to communicate with a data processing company or bank in this menu (STANDARD1, STANDARD2, STANDARD3 and EPS). STANDARD 1 is a HYOSUNG message type and STANDARD 2 is a CSP200 message type, STANDARD 3 is Triton 9600 message type and EPS is an extended CSP200 message type.
Page 200 NH-1800SE 5. Operator Function 5.13.2.5 ROUTING ID The ROUTING ID function is used to edit the Routing ID Number of ATM. Routing ID refers to the Bank ID. This field is contained to STANDARD 1, STANDARD 2 and EPS format.
Page 201 NH-1800SE 5. Operator Function 5.13.2.6 STANDARD3 OPTION STANDARD 3 OPTION contains STATUS MONITORING EN/DISABLE, COMMUNICATION HEADER, COMMUNICATION ID and CRC EN/DISABLE. In case of COMMUNICATION HEADER is enabled, CRC EN/DISABLE option can be configured. STANDARD 3 OPTION function is used to get the additional information when Triton message is selected.
Page 202 NH-1800SE 5. Operator Function 5.13.2.7 TERMINAL ID The TERMINAL ID function is used to edit the terminal id number of ATM. Host will identify ATM by looking at terminal ID. Terminal ID will be included in host message and will be printed on the receipt.
Page 203 NH-1800SE 5. Operator Function 5.13.2.9 RESULT After performing QUICK CONFIGURATION, the result will be shown as below. 5- 143...
Page 204 NH-1800SE 6. Installation Chapter 6. Installation 6- 1...
Page 205 NH-1800SE 6. Installation 6. Installation 6.1 Installation Information Installation condition and space Following conditions should be met before installing equipment. 1. Temperature should be between 5 ~ 40°C [41~104°F] (operating), -10 ~ 60°C [14~140°F] (storage). 2. Relative humidity should be between 25~85% (operating) / 10~90% (storage) 3.
Page 206 NH-1800SE 6. Installation 6.2 System Installation Unpacking 1. Unpack the machine on top of the palette. 2. Cut the straps that are fastened around the box with a knife. (Be careful when cutting the straps.) 3. Use an appropriate tool to remove the nails from the palette.
Page 207 NH-1800SE 6. Installation [14.96] [1.27] [12.42] Fig. 6.1 Anchor diagram of this ATM NOTE: All the unit in the dimension is mm and the unit in the parenthesis is inch. Anchor Setting 1. Select an appropriate installation area and place this label accordingly to the above picture on the floor.
Page 208 NH-1800SE 6. Installation Installation and Service Clearance Following diagram is describing the areas required for installing and servicing this ATM. Fig.6.2 Installation space #1 (Plane view) NOTE: All the unit in the dimension is mm and the unit in the parenthesis is inch.
Page 209 NH-1800SE 6. Installation Fig. 6.3 Installation space #2 (Side view) NOTE: All the unit in the dimension is mm and the unit in the parenthesis is inch. Hyousng recommends it is more convenient for your service personnel to have enough maintenance space as described above to service this ATM.
Page 210 NH-1800SE 7. Appendix Chapter 7. Appendix 7- 1...
Page 211 NH-1800SE 7. Appendix 7. Appendix 7.1 Error Code Table 1) Receipt Printer Error Code Description Trouble shooting 1106910 LOST SLIP", DEV_SPR 2001000 Receipt paper jam Remove any jammed paper from the printer. 2001200 Receipt printer feed plate open Close the feed plate.
Page 212 NH-1800SE 7. Appendix Error Code Description Trouble shooting 2080100 Receipt printer lever opened Close the lever of print head completely Wait the time until the temperature of head 2080200 Receipt printer head overheated adequately slow down and try to initialize...
Page 213 NH-1800SE 7. Appendix Error Code Description Trouble shooting 1. Reboot ATM 97912XX DEV_SPR Time Over Error 2. Call your attendant 1. Reboot ATM 97922XX DEV_SPR FATALERROR (WARNING) 2. Call your attendant Open lever detected before executing A010100 Close the feed lever.
Page 214 NH-1800SE 7. Appendix 2) Card Reader Error Code Description Trouble shooting 8217091 Card in card reader Remove card 1101910 LOST CARD", DEV_MCU 9723010 Failed to open device Check the serial port or cable 9723011 Communication error Check the serial port or cable...
Page 215 NH-1800SE 7. Appendix Check your card D0006 CARD NOT SUPPORTED Check your account D0014 Invalid Card Number D0054 Expire Card Check your card Check your card D0057 Transaction not Permitted – Card 1. Power Off/On IDN0X DIP MCR connection failure 2.
Page 216 NH-1800SE 7. Appendix 3) Cash Dispenser Error Code Description Trouble shooting 1102910 LOST WITHDRAW CASH", DEV_CSH 1102920 LOST DEPOSIT CASH", DEV_CSH 1103910 LOST CARD & SLIP", DEV_MCU | DEV_SPR Insert or re-insert the cassette(s). Check cassette 2000100 No cassette sensor.
Page 217 NH-1800SE 7. Appendix Error Code Description Trouble shooting Cash Dispenser(CDU) received the undefined 1. Get the trace file and log files in D:\trace 4000000 command from AP software 2. Call your attendant Detecting CS2 / LS3 Dark 1. Remove notes on CS2 / LS3 sensor 4001100 (Front Access Type : Reject box is opened.)
Page 218 NH-1800SE 7. Appendix Error Code Description Trouble shooting CS1A or CS1B sensor detects note in delivery 1. Remove note from the CDU delivery path. 4002300 path before/after CDU dispenses 2. Clean CS1A and CS1B Detect CS13 after initialization / Detect CS13 40028 before dispensing.
Page 219 NH-1800SE 7. Appendix Error Code Description Trouble shooting 1. Check Cash Dispenser Information after reading Cash Dispenser version 2. Initialize 4003300 Check sum error (No information is set) 3. Initialize after executing Cash Dispenser Information Set(‘P’) Command 4. Change Cash Dispenser B/D 1.
Page 220 NH-1800SE 7. Appendix Error Code Description Trouble shooting 1. Check notes in Reject Box 2. Rearrange notes in Cassette 3. Remove dust in CS15AB, CS31AB, CS41AB Error if re-driving is over 5 times 4004100 CS1AB Sensor during separated rejection 4. Check dust existing in CS5 Sensor Guide 5.
Page 221 NH-1800SE 7. Appendix Error Code Description Trouble shooting 1. Check notes in 1 Cassette 2. Check Sensor(CS6) Poll 3. Check jam in 1 cassette and reload 4004700 1 cassette mis-feed error (Separated rejection) 4. Remove dust in CS1A, CS1B Sensor 5.
Page 222 NH-1800SE 7. Appendix Error Code Description Trouble shooting Error for the double note detection during 4005300 separation. 1. Initialize after resetting the power Cash Dispenser EP Program Error during 2. Upgrade the Cash Dispenser firmware or 4005400 dispense operation (failed table search) download software again 3.
Page 223 NH-1800SE 7. Appendix Error Code Description Trouble shooting Something is detected in C31AB sensor before 4006000 dispensing bills from 3rd cassette. Something is detected in C31AB sensor before 4006100 dispensing bills. Bills are remained in CS1AB sensor after 4006200 dispensing bills.
Page 224 NH-1800SE 7. Appendix Error Code Description Trouble shooting (DISPENSE) Dispense the notes on the state 40088 of unsupported denomination setting. CS13 sensor detects a bill with hole during 4008F00 dispensing 40090 Decryption Error / Key Error Receive CMD except certification on the status 40091 of non-certification.
Page 225 NH-1800SE 7. Appendix Error Code Description Trouble shooting 1.Remove a jammed note in 1 Cassette. Cassette Jam during dispense operation 400C100 2.Replace 1 cassette box when multiple errors (1 CST Encoder Error). occur. 1.Remove a jammed note in 2 Cassette.
Page 226 NH-1800SE 7. Appendix Error Code Description Trouble shooting Bills are passed on CS12~CS14 sensor - 400D100 Timeout[Jam]. 400D7 DIP Switch Setting Error 1. Remove the jammed notes 400FF00 Bill jam 2. Initialize Cash Dispenser communication failure during 1. Do RESET at Operator Function...
Page 227 NH-1800SE 7. Appendix Error Code Description Trouble shooting 1. Reboot ATM In case of not being the status of Cash In 9719300 2. Reinstall software out of End Cash In 3. Replace hard disk drive 9719400 Invalid Cash Unit ID...
Page 228 NH-1800SE 7. Appendix Error Code Description Trouble shooting In case partial bills dispensed by dispensing demand when Partial Dispense option is on. 971DX00 ☞ “X” means cassette number. Cash Dispenser communication failure 1. Do RESET at Operator Function 9740000 during COM port open 2.
Page 229 NH-1800SE 7. Appendix Error Code Description Trouble shooting Cash picking-up fail while cash in cassette #3 1. Check bill jam or no note in cassette #2 9749F00 is enough 2. Check cash dispenser 1. Reboot ATM 97914XX DEV_Cash Dispenser Time over Error Code 2.
Page 230 NH-1800SE 7. Appendix 4) Modem Error Code Description Trouble shooting D030000 Modem is not responding Check the modem controller. The target call address has call blocking 1. Check modem cable D030100 enabled. 2. Contact to technician support team 1. Check modem cable D030200 The specified terminal identifier is invalid.
Page 231 NH-1800SE 7. Appendix 5) Miscellaneous Error Code Description Trouble shooting 1030100 DEV_PIN (Key data error from host) Contact to host 2000400 Vault door open Close the vault door. Check door switch. Failed to connect communication between SP of Check if communication cable or COM port is not...
Page 232 NH-1800SE 7. Appendix Error Code Description Trouble shooting 1. Reboot ATM 97221C6 PrintForm() offset is Invalid 2. Call your attendant 1. Reboot ATM 97221C7 Invalid Form (Too many Fields) 2. Call your attendant 1. Reboot ATM 97221D1 Media is not Found 2.
Page 233 NH-1800SE 7. Appendix Error Code Description Trouble shooting 1. Reboot ATM 97915XX DEV_BRM Time over Error Code 2. Call your attendant 1. Reboot ATM 97916XX DEV_PBM Time over Error Code 2. Call your attendant 1. Reboot ATM 97918XX DEV_PIN Time over Error Code 2.
Page 234 NH-1800SE 7. Appendix Error Code Description Trouble shooting 1. Reboot ATM 9799908 SCREEN ERROR 2. Call your attendant 1. Check power supply 991@@91 ON TRANSACTION POWER OFF 2. Check backup battery D000100 Error while modem initializing Check the modem connection and the modem test.
Page 235 NH-1800SE 7. Appendix Error Code Description Trouble shooting DA(0)01900 SYSTEM ERROR Transaction was denied by host Check the transaction from the host and try again. DA(0)02000 Surcharge screen should have been displayed Check BIN List DA(0)02100 ROUTING LOOKUP PROBLEM Transaction was denied by host...
Page 236 NH-1800SE 7. Appendix Error Code Description Trouble shooting Check the transaction from the host and try again. DA(0)08300 Can not Verify PIN Try different cards. Check the transaction from the host and try again. DA(0)08600 Can not Verify PIN Try different cards.
Page 237 NH-1800SE 7. Appendix Error Code Description Trouble shooting DA(0)0A100 FS out (after available balance) Check the terminal setting from the host. DA(0)0A200 FS out (after surcharge amount) Check the terminal setting from the host. DA(0)0A300 FS out (after authorization response text) Check the terminal setting from the host.
Page 238 NH-1800SE 7. Appendix Error Code Description Trouble shooting DA(0)0BB00 Balance amount Error DA(0)0BC00 Actual Surcharge Error DA(0)0BD00 Sequence Number MISMATCHED DA(0)0BF00 BUSINESS DATE Error DA(0)0C000 Settlement Error DA(0)0C100 Host Mac result error Check the key mode and MAC value DA(0)0C200 ATM Mac result error...
Page 239 NH-1800SE 7. Appendix Error Code Description Trouble shooting 1. Check modem and modem cable connection D140600 Disconnected by Congestion 2. Contact telephone company 1. Check modem and modem cable connection D140700 Disconnected by Incompatible 2. Contact telephone company 1. Check modem and modem cable connection...
Page 240 NH-1800SE 7. Appendix Error Code Description Trouble shooting 1. Check modem and modem cable connection D170700 NAK retry error. 2. Contact telephone company 1. Check modem and modem cable connection D170800 Send retry error 2. Contact telephone company D170900 Modem initialize fail...
Page 241 NH-1800SE 7. Appendix Error Code Description Trouble shooting D320400 Get Line ID Failed D320500 Modem Comport Failed D320600 Call Failed D320700 No Answer D320800 Modem Call Other Error D410000 CRC Mismatch Check telephone line connection D410100 No CRC Received Make sure that the host is using CRC...
Page 242 NH-1800SE 7. Appendix Error Code Description Trouble shooting RMS Phone Number is not inputted in RMS F000E00 Enter RMS phone number. Enable F000F00 Terminal Number is not inputted Enter Terminal number. (required) F001000 Routing ID is not inputted Enter Routing ID. (required)
Page 243 NH-1800SE 7. Appendix Error Code Description Trouble shooting POWERAB UPS ABNORMAL Check UPS POWERAC POWER OUT OR AC OFF Check AC power status and environment 1. Check AC power status and environment POWERBA BATTERY LOW 2. Check UPS SDN0100 Service Panel (SPL) communication error Check the cables and connections.
Page 244 NH-1800SE 7. Appendix 6) Description for error code organization If an error occurs, you can understand cause of error through error code and help operator to judge situation. Below example is forms and contents for error code “5-40047(00)”. 1. 5 in front “-“ is procedure number, and you can analysis the procedure that an error occurs through that number.
Page 245 NH-1800SE 7. Appendix 7.2 Installation Guide 7.2.1 Software Quick Installation Guide Clear NVRAM (1) NVRAM There are many important data in the NVRAM such as journal and configuration data. To clear all of configuration and journal data to the initial status, clear NVRAM after S/W installation.
Page 246 NH-1800SE 7. Appendix 2) Select “SYSTEM SETUP” menu 3) Select “SYSTEM CONTROL” menu 7- 37...
Page 247 NH-1800SE 7. Appendix 4) Select “CLEAR ALL” menu. 5) Confirm and select “Yes” menu. 6) All NVRAM data will be cleared and ATM will be automatically rebooted. 7- 38...
Page 248 NH-1800SE 7. Appendix 7.2.2 Installation Guide for NH-2700 / NH-1800SE DIAL-UP INITIAL SETTING (1) DIAL-UP SETTING 1) Input Master password to enter main screen. 2) Select “HOST SETUP” menu. 7- 39...
Page 249 NH-1800SE 7. Appendix 3) Select “TELEPHONE NUMBER” menu. 4) Be sure to input the telephone numbers both in the HOST PHONE #1 and in the HOST PHONE #2 after selecting “HOST PHONE #1” and “HOST PHONE #2” menu and click ‘ENTER’ on the pinpad.
Page 250 NH-1800SE 7. Appendix TCP/IP INITIAL SETTING (1) TCP/IP SETTING 1) Input Master password to enter main screen. 2) Select “CUSTOMER SETUP” menu. 7- 41...
Page 251 NH-1800SE 7. Appendix 3) Select “SELECT PROCESSOR” menu. 4) Select “COMMUNICATION” menu. 5) Select “TCP/IP” menu and message in the COMMUNICATION box will be changed from DIALUP to TCP/IP. 6) Click ‘CANCEL’ button and SELECT PROCESSOR screen will be back.
Page 252 NH-1800SE 7. Appendix 7) Select “MESSAGE FORMAT” menu in the SELECT PROCESSOR screen. 8) Select “STANDARD1” menu in the MESSAGE FORMAT screen. Click ‘CANCEL’ button to go SELECT PROCESSOR screen. 7- 43...
Page 253 NH-1800SE 7. Appendix 9) Select “TCPIP TYPE” menu in the SELECT HOST screen. 10) Set “STANDARD” in the TCP/IP TYPE menu and set DISABLE in the SSL OPTION menu. Click ‘CANCEL’ button to go SELECT PROCESSOR screen. 11) Click ‘CANCEL’ button and CUSTOMER SETUP screen will be shown. Click ‘CANCEL’ button once more to go to the OP MAIN screen.
Page 254 NH-1800SE 7. Appendix 13) Set “DHCP EN/DISABLE” as DISABLE to activate buttons related with “STATIC IP” 14) Select “IP ADDRESS”, “GATEWAY”, “SUBNET MASK” and “DNS” and set the input values individually. 15) Select “HOST SETUP” menu in the OP MAIN screen.
Page 255 NH-1800SE 7. Appendix 17) Select “URL EN/DISABLE” menu in the HOST ADDRESS screen. 18) Select “HOST ADDRESS 1”, “PORT NUMBER 1”, “HOST ADDRESS 2”, “PORT NUMBER 2” in the HOST ADDRESS screen and set input values individually. 19) After finishing all setting up, press IN SERVICE button ‘1’ or CANCEL key on the pinpad in the main screen.
Page 256 NH-1800SE 7. Appendix 7.3 Transaction Screen Flow This chapter shows you the demonstration screen for NH-1800SE. 7.3.1 TRANSACTION PROCESS (ENGLISH) 7.3.1.1 AP MAIN This is a main AP screen and the customer can start to do transaction by inserting and quickly removing the card on card reader.
Page 257 NH-1800SE 7. Appendix 7.3.1.3 ENTER PIN This screen is to enter PIN of customer's card 7.3.1.4 SELECT TRANSACTION This screen is to select transaction type the customer wants to transact such as withdrawal, balance inquiry and transfer is selected in this screen.
Page 258 NH-1800SE 7. Appendix 7.3.1.4.1 WITHDRAWAL: FEE NOTICE This screen is to show a customer the information of surcharge. [Function Key Type] [Touch Type] 7.3.1.4.2 WITHDRAWAL: SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she wants to get the receipt or not.
Page 259 NH-1800SE 7. Appendix 7.3.1.4.3 WITHDRAWAL: SELECT ACCOUNT (Checking, Saving, Credit Card) This screen is to ask a customer where he/she wants to withdraw in checking, saving, credit card [Function Key Type] [Touch Type] 7- 50...
Page 260 NH-1800SE 7. Appendix 7.3.1.4.4 WITHDRAWAL: SELECT THE AMOUNT OF WITHDRAWAL This screen is to select the amount of withdrawal. If there is not any amount to withdraw, please select the “OTHER” key and can input the amount the customer would like to withdraw.
Page 261 NH-1800SE 7. Appendix 7.3.1.4.5 WITHDRAWAL: CONNECTING HOST This screen is to show the customer that the transaction is in progress. 7- 52...
Page 262 NH-1800SE 7. Appendix 7.3.1.4.6 WITHDRAWAL: DISPENSING MONEY AND TAKE MONEY This screen is to show the customer that his/her request amount is dispensing and to notify the customer to take his/her money. 7- 53...
Page 263 NH-1800SE 7. Appendix 7.3.1.4.7 WITHDRAWAL: PRINTING TRANSACTION AND TAKE RECEIPT This screen is to show the customer that his/her transaction record is printing and to notify the customer to take his/her receipt. 7- 54...
Page 264 NH-1800SE 7. Appendix 7.3.1.4.8 WITHDRAWAL: THANK YOU This screen is to show the customer that the transaction has been successfully completed. 7- 55...
Page 265 NH-1800SE 7. Appendix 7.3.1.4.9 TRANSFER: SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she gets the receipt or not. [Function Key Type] [Touch Type] 7.3.1.4.10 TRANSFER: SELECT ACCOUNT TO TRANSFER FROM This screen is to ask a customer where he/she wants to transfer from; checking, saving, credit card...
Page 266 NH-1800SE 7. Appendix 7.3.1.4.11 TRANSFER: SELECT ACCOUNT TO TRANSFER TO This screen is to ask a customer where he/she wants to transfer to; checking, saving, credit card [Function Key Type] [Touch Type] 7.3.1.4.12 TRANSFER: ENTER TRANSFER AMOUNT This screen is to select the amount of transfer.
Page 267 NH-1800SE 7. Appendix 7.3.1.4.13 TRANSFER: CONNECTING HOST This screen is to show the customer that the transaction is in progress. 7- 58...
Page 268 NH-1800SE 7. Appendix 7.3.1.4.14 TRANSFER: PRINTING TRANSACTION AND TAKE RECEIPT This screen is to show the customer that his/her transaction record is printing and to notify the customer to take his/her receipt. 7- 59...
Page 269 NH-1800SE 7. Appendix 7.3.1.4.15 TRANSFER: THANK YOU This screen is to show the customer that the transaction has been successfully completed. 7- 60...
Page 270 NH-1800SE 7. Appendix 7.3.1.4.16 INQUIRY: SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she wants to get the receipt or not. [Function Key Type] [Touch Type] 7.3.1.4.17 INQUIRY: SELECT ACCOUNT TO INQUIRE This screen is to ask a customer which account he/she wants to inquire...
Page 271 NH-1800SE 7. Appendix 7.3.1.4.18 INQUIRY: CONNECTING HOST This screen is to show the customer that the transaction is in progress. 7- 62...
Page 272 NH-1800SE 7. Appendix 7.3.1.4.19 INQUIRY: PRINTING TRANSACTION AND TAKE RECEIPT This screen is to show the customer that his/her transaction record is printing and to notify the customer to take his/her receipt. 7- 63...
Page 273 NH-1800SE 7. Appendix 7.3.1.4.20 INQUIRY: THANK YOU This screen is to show the customer that the transaction has been successfully completed. 7- 64...
Page 274 NH-1800SE 7. Appendix 7.3.2 TRANSACTION PROCESS (SPANISH) 7.3.2.1 AP MAIN This is a main AP screen and the customer can start to do transaction by inserting and quickly removing the card on card reader. 7.3.2.2 SELECT LANGUAGE Language a customer would like to use in transaction can be selected in this screen.
Page 275 NH-1800SE 7. Appendix 7.3.2.3 Enter PIN This screen is to enter PIN of customer's card 7.3.2.4 SELECT TRANSACTION This screen is to select transaction type the customer wants to transact such as withdrawal, balance inquiry and transfer is selected in this screen.
Page 276 NH-1800SE 7. Appendix 7.3.2.4.1 WITHDRAWAL: FEE NOTICE This screen is to show a customer the information of surcharge. [Function Key Type] [Touch Type] 7.3.2.4.2 WITHDRAWAL: SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she wants to get the receipt or not.
Page 277 NH-1800SE 7. Appendix 7.3.2.4.3 WITHDRAWAL: SELECT ACCOUNT (Checking, Saving, Credit Card) This screen is to ask a customer where he/she wants to withdraw in checking, saving, credit card [Function Key Type] [Touch Type] 7- 68...
Page 278 NH-1800SE 7. Appendix 7.3.2.4.4 WITHDRAWAL: SELECT THE AMOUNT OF WITHDRAWAL This screen is to select the amount of withdrawal. If there is not any amount to withdraw, please select the “OTHER” key and can input the amount the customer would like to withdraw.
Page 279 NH-1800SE 7. Appendix 7.3.2.4.5 WITHDRAWAL: CONNECTING HOST This screen is to show the customer that the transaction is in progress. 7- 70...
Page 280 NH-1800SE 7. Appendix 7.3.2.4.6 WITHDRAWAL: DISPENSING MONEY AND TAKE MONEY This screen is to show the customer that his/her request amount is dispensing and to notify the customer to take his/her money. 7- 71...
Page 281 NH-1800SE 7. Appendix 7.3.2.4.7 WITHDRAWAL: PRINTING TRANSACTION AND TAKE RECEIPT This screen is to show the customer that his/her transaction record is printing and to notify the customer to take his/her receipt. 7- 72...
Page 282 NH-1800SE 7. Appendix 7.3.2.4.8 WITHDRAWAL: THANK YOU This screen is to show the customer that the transaction has been successfully completed. 7- 73...
Page 283 NH-1800SE 7. Appendix 7.3.2.4.9 TRANSFER: SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she gets the receipt or not. [Function Key Type] [Touch Type] 7.3.2.4.10 TRANSFER: SELECT ACCOUNT TO TRANSFER FROM This screen is to ask a customer where he/she wants to transfer from; checking, saving, credit card...
Page 284 NH-1800SE 7. Appendix 7.3.2.4.11 TRANSFER: SELECT ACCOUNT TO TRANSFER TO This screen is to ask a customer where he/she wants to transfer to; checking, saving, credit card [Function Key Type] [Touch Type] 7.3.2.4.12 TRANSFER: ENTER TRANSFER AMOUNT This screen is to select the amount of transfer.
Page 285 NH-1800SE 7. Appendix 7.3.2.4.13 TRANSFER: CONNECTING HOST This screen is to show the customer that the transaction is in progress. 7- 76...
Page 286 NH-1800SE 7. Appendix 7.3.2.4.14 TRANSFER: PRINTING TRANSACTION AND TAKE RECEIPT This screen is to show the customer that his/her transaction record is printing and to notify the customer to take his/her receipt. 7- 77...
Page 287 NH-1800SE 7. Appendix 7.3.2.4.15 TRANSFER: THANK YOU This screen is to show the customer that the transaction has been successfully completed. 7- 78...
Page 288 NH-1800SE 7. Appendix 7.3.2.4.16 INQUIRY: SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she wants to get the receipt or not. [Function Key Type] [Touch Type] 7.3.2.4.17 INQUIRY: SELECT ACCOUNT TO INQUIRE This screen is to ask a customer which account he/she wants to inquire...
Page 289 NH-1800SE 7. Appendix 7.3.2.4.18 INQUIRY: CONNECTING HOST This screen is to show the customer that the transaction is in progress. 7- 80...
Page 290 NH-1800SE 7. Appendix 7.3.2.4.19 INQUIRY: PRINTING TRANSACTION AND TAKE RECEIPT This screen is to show the customer that his/her transaction record is printing and to notify the customer to take his/her receipt. 7- 81...
Page 291 NH-1800SE 7. Appendix 7.3.2.4.20 INQUIRY: THANK YOU This screen is to show the customer that the transaction has been successfully completed. 7- 82...
Page 292 NH-1800SE 7. Appendix 7.3.3 TRANSACTION PROCESS (FRENCH) 7.3.3.1 AP MAIN This is a main AP screen and the customer can start to do transaction by inserting and quickly removing the card on card reader. 7.3.3.2 SELECT LANGUAGE Language a customer would like to use in transaction can be selected in this screen.
Page 293 NH-1800SE 7. Appendix 7.3.3.3 Enter PIN This screen is to enter PIN of customer's card 7.3.3.4 SELECT TRANSACTION This screen is to select transaction type the customer wants to transact such as withdrawal, balance inquiry and transfer is selected in this screen.
Page 294 NH-1800SE 7. Appendix 7.3.3.4.1 WITHDRAWAL: FEE NOTICE This screen is to show a customer the information of surcharge. [Function Key Type] [Touch Type] 7.3.3.4.2 WITHDRAWAL: SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she wants to get the receipt or not.
Page 295 NH-1800SE 7. Appendix 7.3.3.4.3 WITHDRAWAL: SELECT ACCOUNT (Checking, Saving, Credit Card) This screen is to ask a customer where he/she wants to withdraw in checking, saving, credit card [Function Key Type] [Touch Type] 7- 86...
Page 296 NH-1800SE 7. Appendix 7.3.3.4.4 WITHDRAWAL: SELECT THE AMOUNT OF WITHDRAWAL This screen is to select the amount of withdrawal. If there is not any amount to withdraw, please select the “OTHER” key and can input the amount the customer would like to withdraw.
Page 297 NH-1800SE 7. Appendix 7.3.3.4.5 WITHDRAWAL: CONNECTING HOST This screen is to show the customer that the transaction is in progress. 7- 88...
Page 298 NH-1800SE 7. Appendix 7.3.3.4.6 WITHDRAWAL: DISPENSING MONEY AND TAKE MONEY This screen is to show the customer that his/her request amount is dispensing and to notify the customer to take his/her money. 7- 89...
Page 299 NH-1800SE 7. Appendix 7.3.3.4.7 WITHDRAWAL: PRINTING TRANSACTION AND TAKE RECEIPT This screen is to show the customer that his/her transaction record is printing and to notify the customer to take his/her receipt. 7- 90...
Page 300 NH-1800SE 7. Appendix 7.3.3.4.8 WITHDRAWAL: THANK YOU This screen is to show the customer that the transaction has been successfully completed. 7- 91...
Page 301 NH-1800SE 7. Appendix 7.3.3.4.9 TRANSFER: SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she gets the receipt or not. [Function Key Type] [Touch Type] 7.3.3.4.10 TRANSFER: SELECT ACCOUNT TO TRANSFER FROM This screen is to ask a customer where he/she wants to transfer from; checking, saving, credit card...
Page 302 NH-1800SE 7. Appendix 7.3.3.4.11 TRANSFER: SELECT ACCOUNT TO TRANSFER TO This screen is to ask a customer where he/she wants to transfer to; checking, saving, credit card [Function Key Type] [Touch Type] 7.3.3.4.12 TRANSFER: ENTER TRANSFER AMOUNT This screen is to select the amount of transfer.
Page 303 NH-1800SE 7. Appendix 7.3.3.4.13 TRANSFER: CONNECTING HOST This screen is to show the customer that the transaction is in progress. 7- 94...
Page 304 NH-1800SE 7. Appendix 7.3.3.4.14 TRANSFER: PRINTING TRANSACTION AND TAKE RECEIPT This screen is to show the customer that his/her transaction record is printing and to notify the customer to take his/her receipt. 7- 95...
Page 305 NH-1800SE 7. Appendix 7.3.3.4.15 TRANSFER: THANK YOU This screen is to show the customer that the transaction has been successfully completed. 7- 96...
Page 306 NH-1800SE 7. Appendix 7.3.3.4.16 INQUIRY: SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she wants to get the receipt or not. [Function Key Type] [Touch Type] 7.3.3.4.17 INQUIRY: SELECT ACCOUNT TO INQUIRE This screen is to ask a customer which account he/she wants to inquire...
Page 307 NH-1800SE 7. Appendix 7.3.3.4.18 INQUIRY: CONNECTING HOST This screen is to show the customer that the transaction is in progress. 7- 98...
Page 308 NH-1800SE 7. Appendix 7.3.3.4.19 INQUIRY: PRINTING TRANSACTION AND TAKE RECEIPT This screen is to show the customer that his/her transaction record is printing and to notify the customer to take his/her receipt. 7- 99...
Page 309 NH-1800SE 7. Appendix 7.3.3.4.20 INQUIRY: THANK YOU This screen is to show the customer that the transaction has been successfully completed. 7- 100...
Page 310 NH-1800SE 7. Appendix 7.4 Supported USB Memory and HUB 7.4.1 USB Memory 7.4.1.1 Supported USB Memory Vendor Modem Model Memory Remarks Sony Corporation Storage Media 512MB (VID:0x054C) (PID:0x0243) SMI Corportation USB Disk 512MB (VID:0x090C) (PID:0x1000) Kingston Data Traveler 512MB (VID:0x0951)
Page 311 NH-1800SE 7. Appendix 7.4.2 Supported USB HUB Types Vendor Modem Model VID(HUB CHIP Vendor) Macsense UH-Mini4i 0x05E3(Genesys Logics inc) 0x0606 Connectivity INLAND Inland USB2.0 HUB 0x0409(NEC Corporation) 0x005A VAKO USB 2.0 Aluminum 0x05E3(Genesys Logics inc) 0x0606 International Inc I.Connector(PPA 4Port...
Page 312 NH-1800SE 7. Appendix 7.5 Advertisement Image Update Guide 7.5.1 Preparation Software Update function in Nautilus Hyosung’s Windows CE Machine is applicable to update advertisement images. 7.5.1.1 Supported Image Format The following table describe the supporting format of welcome advertisement image...
Page 313 NH-1800SE 7. Appendix Transaction File Name Path Advertisement Screen #1 TranAdv_01.jpg \ATM\Advertisement\1024_600 (NH2700) \ATM\Advertisement\800_600 (NH1800SE) Screen #2 TranAdv_02.jpg \ATM\Advertisement\1024_600 (NH2700) \ATM\Advertisement\800_600 (NH1800SE) Screen #3 TranAdv_03.jpg \ATM\Advertisement\1024_600 (NH2700) \ATM\Advertisement\800_600 (NH1800SE) Screen #4 TranAdv_04.jpg \ATM\Advertisement\1024_600 (NH2700) \ATM\Advertisement\800_600 (NH1800SE) Screen #5 TranAdv_05.jpg \ATM\Advertisement\1024_600 (NH2700)
Page 314 NH-1800SE 7. Appendix 7.5.1.3 Making SW Update media 1) Make “UPDATE” folder in the USB memory drive or the SD Card. 2) Make “NH2700CE” folder in the “UPDATE” folder. 3) Make “PATCH” folder in the “NH2700CE” folder. 4) Copy “UpdateInfo.dat” to under “PATCH” folder. (Optional) 5) Make “ADVERTISEMENT”...
Page 315 NH-1800SE 7. Appendix The following picture describes the layout of the USB Drive or SD Card. (If you have NH1800SE, you can see the same layout except “1024_600” folder. “1024_600” folder is replaced “800_600” folder.) 7- 106...
Page 316 NH-1800SE 7. Appendix 7.5.2 Execute updating 7.5.2.1 Software Update Advertisement images can be installed or updated by Software Update tool in supervisor menu. You can update advertisement images by software downloading with MoinView server. Please refer to the MoinView manual for the detail downloading functionality.
Page 317 NH-1800SE 7. Appendix 3) Plug the USB drive in USB slot and press left-top function key, “SOFTWARE UPDATE”. 4) Press left function key, “YES”. When “YES” button is selected, new software in USB drive is transferred to a dedicated directory(ATM) and ATM will start to reboot automatically.
Page 318 NH-1800SE 7. Appendix 7.5.2.2 Enable Welcome Advertisement You can enable or disable Welcomoe Advertisement in the supervisor menu. 1) Press CUSTOMER SETUP button 7- 109...
Page 319 NH-1800SE 7. Appendix 2) Press “WELCOME ADVERTISEMENT” button 3) Press “WELCOME ADVERTISEMENT” button 7- 110...
Page 320 NH-1800SE 7. Appendix 4) You can enable or disable Advertisement images to view by pressing “SCREEN” Key. 7- 111...
Page 321 NH-1800SE 7. Appendix 7.5.2.3 Enable Transaction Advertisement You can enable or disable Transaction Advertisement in the supervisor menu. 1) Press CUSTOMER SETUP button 7- 112...
Page 322 NH-1800SE 7. Appendix 2) Press “ADVERTISEMENT” button 3) Press “TRANSACTION ADVERTISEMENT” button 7- 113...
Page 323 NH-1800SE 7. Appendix 5) You can enable or disable transaction dvertisement images to view by pressing “SCREEN” Key. 7- 114...
Page 324 NH-1800SE 7. Appendix 7.5.3 Making MoniView update media All supported image format refer to “Supported Image Format” 1) Make “PATCH” folder. 2) Copy “UpdateInfo.dat” to under “PATCH” folder. (Optional) 3) Make “ADVERTISEMENT” folder in the “PATCH” folder. 4) Make “1024_600” (NH2700) / “800_600” (NH1800SE) folder in “ADVERTISEMENT” folder.
Page 325 NH-1800SE 7. Appendix The following picture describe the layout of Zip file PATCH.ZIP UpdateInfo.dat ADVERTISEMENT 1024_600 Adv_01.jpg Adv_02.jpg Adv_03.jpg Adv_04.jpg Adv_05.jpg Adv_06.jpg TranAdv_01.jpg TranAdv_02.jpg TranAdv_03.jpg TranAdv_04.jpg TranAdv_05.jpg TranAdv_06.jpg And you can download the “Patch.zip” using MoniView. (If you have NH1800SE, you can see the same layout except “1024_600” folder. “1024_600”...
Page 326 NH-1800SE 7. Appendix 7.6 Background Image Update Guide 7.6.1 Preparation Software Update function in Nautilus Hyosung’s Windows CE Machine is applicable to update advertisement images. 7.6.1.1 Supported Image Format The following table describe the supporting format of change background image...
Page 327 NH-1800SE 7. Appendix 7.6.1.2 Updating your own UpdateInfo.dat (Optional) Background images are updated using the software update program. While updating program proceeds, a line of message shows up in the main screen. If you want to change the message, just edit UpdateInfo.dat.
Page 328 NH-1800SE 7. Appendix 7.6.1.3 Makeing SW Update media 1) Make “UPDATE” folder in the USB memory drive or the SD Card. 2) Make “NH2700CE” folder in the “UPDATE” folder. 3) Make “PATCH” folder in the “NH2700CE” folder. 4) Copy “UpdateInfo.dat” to under “PATCH” folder. (Optional) 5) Make “SCREEN”...
Page 329 NH-1800SE 7. Appendix 7.6.2 Execute updating 7.6.2.1 Software Update Advertisement images can be installed or updated by Software Update tool in supervisor menu. You can update advertisement images by software downloading with MoinView server. Please refer to the MoinView manual for the detail downloading functionality.
Page 330 NH-1800SE 7. Appendix 3) Plug the USB drive in USB slot and press left-top function key, “SOFTWARE UPDATE”. 4) Press left function key, “YES”. When “YES” button is selected, new software in USB drive is transferred to a dedicated directory(ATM) and ATM will start to reboot automatically.
Page 331 NH-1800SE 7. Appendix 7.6.2.2 Setup change background You can set up change background option in the supervisor menu. 1) Press CUSTOMER SETUP button 7- 122...
Page 332 NH-1800SE 7. Appendix 2) Press “OPTIONAL FUNCTION 2” button 3) Press “SCREEN SERVICES” button 7- 123...
Page 333 NH-1800SE 7. Appendix 4) Press “CHANGE BACKGROUND” button 5) You can set up change background images to view by pressing “SCREEN” Key or “DEFAULT SCREEN”. 7- 124...
Page 334 NH-1800SE 7. Appendix 7.6.3 Making MoniView update media All supported image format refer to “Supported Image Format” 1) Make “PATCH” folder. 2) Copy “UpdateInfo.dat” to under “PATCH” folder. (Optional) 3) Make “SCREEN” folder in the “PATCH” folder. 4) Make “Backs” folder in “SCREEN” folder.
Page 335 NH-1800SE 7. Appendix 7.7 Weather Service Guide (NH2700 Only) ATM from the idle screen, a feature that will display weather information. Weather information set up and updated only by MoniView, ATM displaying weather information for today and tomorrow that gives How to register and update detailed weather information, please see the manual of MoniView.

HYOSUNG NH-1800SE Manual

1 Introduction

2 Precautions for Safety

3 Hardware Specifications

4 Operating Instructions

5 Operator Functions

7 Appendix 7.1 Error Code Table

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Summary of Contents for HYOSUNG NH-1800SE

HYOSUNG NH-1800SE Manual

1 Introduction

2 Precautions for Safety

3 Hardware Specifications

4 Operating Instructions

5 Operator Functions

7 Appendix 7.1 Error Code Table

Quick Links

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Summary of Contents for HYOSUNG NH-1800SE

Table of Contents