HYOSUNG TNS MS500EL Operator's Manual
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HYOSUNG TNS MS500EL Operator's Manual

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MS500EL
Operator Manual
V01.00.00

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Summary of Contents for HYOSUNG TNS MS500EL

  • Page 1 MS500EL Operator Manual V01.00.00...
  • Page 2 In this document, a licensed product of HYOSUNG TNS. INC (“HYOSUNG”) is described. MONiSAFE is a trademark of HYOSUNG. Under the terms and conditions of an agreement you have with HYOSUNG, where creation of derivative works, modifications or copies of this HYOSUNG copyrighted documentation is permitted, HYOSUNG’s copyright notice must be included.

  • Page 3: Table Of Contents

    Close the Lower Unit ......................... 32 Open and Close the Drawer in the Lower Unit ................33 How to Replenish the Cassette with bills ..................... 34 RJC Cassette ..........................34 Small-Capacity Cassette ......................37 © 2022 Hyosung TNS. All rights reserved. Operator Manual...
  • Page 4 Case 8: Remove Jam from Center Transport Path (Upper) of Lower Unit ........ 52 Case 9: Remove Jam from Center Transport Path (Upper) of Lower Unit ........ 53 Case 10: Remove Jam from cassette (RC11~ RC14, RC21~ RC22, RJC) ......54 Notes ..................................56 © 2022 Hyosung TNS. All rights reserved. Operator Manual...

  • Page 5: Introduction

    MS500EL Introduction Audience Customers and staffs of Hyosung TNS who use and operator the MS500EL in each branches of bank. About This Document The document is organized into sections covering the following topics: Introduction - this section ● Product Specifications ●...

  • Page 6: Safety Precautions

    Dispose used batteries according to the instructions. 3. For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible. 4. The equipment is to be secured to the building structure before operation © 2022 Hyosung TNS. All rights reserved. Operator Manual...
  • Page 7 ▪ Stop using the equipment immediately if it smokes, emits an unusual smell, makes abnormal sounds, or if liquids or other foreign materials enter the equipment. ▪ If the above-mentioned abnormalities occur, immediately turn off the power, © 2022 Hyosung TNS. All rights reserved. Operator Manual...
  • Page 8 MS500EL Introduction unplug the equipment and contact the service center. ▪ If you ignore these symptoms, the equipment may catch on fire or cause electric shock. © 2022 Hyosung TNS. All rights reserved. Operator Manual...

  • Page 9: Abbreviations

    Elementary Program Encryption PIN Pad Hardware Interface International Standard Organization Journal Printer Liquid Crystal Display Magnetic Card Unit Operation Panel for Customers to Operate OSD board On Screen Display Board Power Supply © 2022 Hyosung TNS. All rights reserved. Operator Manual...
  • Page 10 Description Personal Identification Number Panel Control Board Printer (mainly Receipt Printer) Switch Sensor and Indications Unit Service Provider Slip Printer (Receipt Printer) Text Terminal Unit (OPL or SPL) Vacuum Fluorescent Display © 2022 Hyosung TNS. All rights reserved. Operator Manual...

  • Page 11: Document Revisions

    MS500EL Introduction Document revisions Revision Date Change summary V01.00.00 2022-7-1 New Publication © 2022 Hyosung TNS. All rights reserved. Operator Manual...

  • Page 12: Description Of Product

    Input Method Resistive type Touch Screen USB Type Bill Recycler Interface Type USB 2.0(BC) (BRM36N) Shutter type Automatic Shutter 1 Shutter / 3 Slot Functional Architecture 6 Recycle CST, 1 Deposit CST © 2022 Hyosung TNS. All rights reserved. Operator Manual...
  • Page 13 2,500 bills (when auto stack) * Dispensing Speed 8 notes/sec Control B/D Control units Stand-by Switch, Safety door sensor (TCR PNC) Power Input Voltage /Current 100~240Vac±10% 9A Supply (HPS650- Frequency 47~63Hz NORMAL:50/60Hz BTCR) © 2022 Hyosung TNS. All rights reserved. Operator Manual...
  • Page 14 -10°C ~ 60°C / 14℉ ~ 140℉ Operating 25% ~ 85% 10% / H Operational Humidity Storage 10% ~ 90% 10% / H * New notes * Dependent on currency, note quality and cassette status used. © 2022 Hyosung TNS. All rights reserved. Operator Manual...

  • Page 15: Name Of Each Portion

    MS500EL Description of Product Name of Each Portion ❶ Display ❶ ❷ Power Button ❸ ❸ Deposit Slot ❹ Reject Slot ❹ ❺ Withdrawal Slot ❷ ❺ © 2022 Hyosung TNS. All rights reserved. Operator Manual...

  • Page 16: Control Electronics (Ce, Pc)

    PCI Slot Mini PCI-E 1EA Serial Ports 4 Ports SATA 2 Ports SATA2 (3.0Gb/s) USB Ports 2 + 6 Ports Gigabit LAN Realtek RTL8111G-CG POWER TPM 2.0 chip included 2. Reference Photo © 2022 Hyosung TNS. All rights reserved. Operator Manual...

  • Page 17: Customer Operation

    Description of Product Customer Operation 1. Specification Item Specification Remarks (Option) Customer LCD Type 7” Wide TFT LCD 800 X 480 Operation Input Method Resistive type Touch Screen USB Type 2. Reference Photo © 2022 Hyosung TNS. All rights reserved. Operator Manual...

  • Page 18: Bill Recycle Module (Brm36N)

    Denomination RC13 Dispense RC14 RC21 RC22 Dispense 200 bills per Transaction Method Bundle Denomination USD 1, 5, 10, 20, 50, 100 Deposit Input MAX 100 note Option: 200 note Method Bundle © 2022 Hyosung TNS. All rights reserved. Operator Manual...
  • Page 19 Reject CST Stack space : 314mm 2,500 bills (when auto stack) * Dispensing Speed 8 notes/sec * New notes * Dependent on currency, note quality and cassette status used. 2. Reference Photo © 2022 Hyosung TNS. All rights reserved. Operator Manual...

  • Page 20: Control Board (Tcr Pnc)

    MS500EL Description of Product Control Board (TCR PNC) 1. Specification Item Specification Remarks (Option) Control B/D Control units Stand-by Switch, Safety door sensor (TCR PNC) 2. Reference © 2022 Hyosung TNS. All rights reserved. Operator Manual...

  • Page 21: Power Supply

    The power supply unit allows the user to turn on/off the system, enter power-failure mode, and perform other sequences. 1. Specification Item Specification Remarks (Option) Power Supply Input Voltage /Current 100~240Vac±10% 9A (HPS650-BTCR) Frequency 47~63Hz NORMAL:50/60Hz 2. Reference Photo © 2022 Hyosung TNS. All rights reserved. Operator Manual...

  • Page 22: Operation

    3. Enter combination (User ID + PIN) of user for which PIN is to be changed. 4. Enter new combination (User ID + PIN) for user. 5. Enter new combination (User ID + PIN) again for verification. © 2022 Hyosung TNS. All rights reserved. Operator Manual...

  • Page 23: Switching Power On

    MS500EL Operation Switching Power On The system turning-on process is as follows 1. Open the plastic cover and press the switch to “ON”. 2. The system will turn on automatically. © 2022 Hyosung TNS. All rights reserved. Operator Manual...

  • Page 24: Bill Recycle Module (Brm36N)

    This chapter contains the operation procedure such as replenishing cassette with bills, removing bills from reject cassette and Remove Jam. To perform these procedures, the safe use of equipment is required. Overview BRM36N Configuration Diagram © 2022 Hyosung TNS. All rights reserved. Operator Manual...

  • Page 25: Specification Of External Appearance

    Width: 231 ± 3 mm (9.09 ± 0.12inch) Recycle/Deposit Dimensions Length: 135 ± 3 mm (5.31 ± 0.12inch) Small-capacity Cassette Height: 215 ± 3 mm (8.46 ± 0.12inch) (RC31) Weight 3.5 Kg (7.72Ib, except bill weight) © 2022 Hyosung TNS. All rights reserved. Operator Manual...

  • Page 26: Bill Conditions

    2. Bill has sufficient life or sizing to be handled easily 3. Bill which can be manually held straightly when one end is held by a hand and the bill is slightly curved vertically © 2022 Hyosung TNS. All rights reserved. Operator Manual...
  • Page 27 Operation Unacceptable condition 1. Bill having serious wrinkles, torn or broken section wherein paper fiber is broken and separation begins.  Wrinkle Wrinkle  Torn Torn  Broken section Broken Section © 2022 Hyosung TNS. All rights reserved. Operator Manual...
  • Page 28 4. Bill ragged and cannot be held straightly when one end is supported by a hand 20mm (0.79inch) 35mm (1.38inch) When the bill is held by 20mm (0.79inch) and the straightness of the bill is 35mm (1.38inch) or less, it cannot be used © 2022 Hyosung TNS. All rights reserved. Operator Manual...
  • Page 29 5. Bill with cellophane tape, scotch tape, etc. Tape 6. Bill with folds Fold 7. Gradually curved bill (bills tied by hand seal, etc.) Band seal 8. Bill with folded lines  Case 1 © 2022 Hyosung TNS. All rights reserved. Operator Manual...
  • Page 30 MS500EL Operation  Case 2  Case 3 ☞ Bill distortion should not exceed 10 mm © 2022 Hyosung TNS. All rights reserved. Operator Manual...

  • Page 31: How To Open And Close The Lower Unit

    2. Unlock the Key / Electronic Lock. Then, by turning and pulling the Handle forward, open the Security Door. 3. Push down the lever and pull the lower unit holding the end of Lever until it is taken out completely. © 2022 Hyosung TNS. All rights reserved. Operator Manual...

  • Page 32: Close The Lower Unit

    1. Push the Lower Unit into the BRM36N Frame until it is locked. 2. Close the Security Door, then turn the Handle counterclockwise, and turn the key counterclockwise. 3. Close the Lower Front Door, and turn the key counterclockwise. © 2022 Hyosung TNS. All rights reserved. Operator Manual...

  • Page 33: Open And Close The Drawer In The Lower Unit

    Open and Close the Drawer in the Lower Unit 1. After pulling the Lever forward, then pull the Drawer forward in the arrow direction. 2. Push the Drawer into the Lower Unit until it is locked. © 2022 Hyosung TNS. All rights reserved. Operator Manual...

  • Page 34: How To Replenish The Cassette With Bills

    4. Push down the green lever(B), then pull the Push-Plate to the end in the arrow direction. <Note!> If pressing the lever using one finger, entire cassette can move. So please use both the thumb and forefinger. © 2022 Hyosung TNS. All rights reserved. Operator Manual...
  • Page 35 <CAUTION!> Prior to replenishing the cash cassette with the notes, a. Fan the notes so that the notes are not sticking together. b. Remove all notes with holes or notes that are torn. © 2022 Hyosung TNS. All rights reserved. Operator Manual...
  • Page 36 (Make sure to check that the Top & Bottom part of the door are completely locked.) 8. Put the Cassette back into the Set Guide. 9. Push the Lower Unit back into the BRM36N Frame. (Refer to the “Close the Lower Unit”) © 2022 Hyosung TNS. All rights reserved. Operator Manual...

  • Page 37: Small-Capacity Cassette

    5. Put the cassette back into the Set Guide. (Make sure to check the direction of cassette entrance.) 6. Put the Lower Unit back into the BRM36N Frame. (Refer to the “Close the Lower Unit”) © 2022 Hyosung TNS. All rights reserved. Operator Manual...

  • Page 38: How To Open And Close The Upper Unit

    How to open and close the Upper Unit Open & Close the Upper Unit Opening the Upper Unit 1. Turn the key clockwise until hearing the sound that the lock is released. © 2022 Hyosung TNS. All rights reserved. Operator Manual...
  • Page 39 1. Hold the both sides of bezel and push it in the direction of arrow. Opening the Customer Service Module 1. Press the hook in the direction of arrow and open the bezel. © 2022 Hyosung TNS. All rights reserved. Operator Manual...
  • Page 40 1. Hold the handle B with one hand and push the safety lock C with other hand to release the lock. 2. Slowly push the CSM to completely close it. Then press the Lever A for fixing and close the bezel. © 2022 Hyosung TNS. All rights reserved. Operator Manual...
  • Page 41 Operation Caution take your hands off the handle until the upper unit is completely closed because the safety lock is released! And also, do hold the other places except the handle! © 2022 Hyosung TNS. All rights reserved. Operator Manual...

  • Page 42: How To Remove The Jam

    4. Turn the Knob B counterclockwise until the jammed bill shows. Completely remove the jammed bill with other hand turning the Knob B until the jammed bill is taken out to be removed. © 2022 Hyosung TNS. All rights reserved. Operator Manual...
  • Page 43 7. After removing the jammed bill, close the Customer Service Module and Upper Unit in the reverse order of above. (Refer to “Closing the Customer Service Module” & “Closing the Upper Unit”) © 2022 Hyosung TNS. All rights reserved. Operator Manual...

  • Page 44: Case 2: Remove Jam From Front Transport Path

    5. After removing the jammed bill, close the Customer Service Module and Upper Unit in the reverse order of above. (Refer to “Closing the Customer Service Module” & “Closing the Upper Unit”) © 2022 Hyosung TNS. All rights reserved. Operator Manual...

  • Page 45: Case 3: Remove Jam From Extra

    4. After removing the jammed bill, close the Customer Service Module and Upper Unit in the reverse order of above. (Refer to “Closing the Customer Service Module” & “Closing the Upper Unit”) © 2022 Hyosung TNS. All rights reserved. Operator Manual...

  • Page 46: Case 4: Remove Jam From Bc

    2. Lift up the Lever D in the diagonal direction and open the BC. Turn the Knob E counterclockwise holding the Lever D until the jammed bill can be removable. 3. Remove the jammed bill holding the Lever D. © 2022 Hyosung TNS. All rights reserved. Operator Manual...
  • Page 47 5. After removing the jammed bill, close the Customer Service Module and Upper Unit in the reverse order of above. (Refer to “Closing the Customer Service Module” & “Closing the Upper Unit”) © 2022 Hyosung TNS. All rights reserved. Operator Manual...

  • Page 48: Case 5: Remove Jam From The Option

    2. Lift up the Lever E in the diagonal direction and open the Option Transport Path. 3. Turn the Knob F counterclockwise holding the Lever E until the jammed bill show. Then remove the jammed bill. © 2022 Hyosung TNS. All rights reserved. Operator Manual...
  • Page 49 6. After removing the jammed bill, close the Customer Service Module and Upper Unit in the reverse order of above. (Refer to “Closing the Customer Service Module” & “Closing the Upper Unit”) © 2022 Hyosung TNS. All rights reserved. Operator Manual...

  • Page 50: Case 6: Remove Jam From Middle Transport Path

    1. Open the Upper Unit. (Refer to the “Open the Upper Unit”) 2. Push the Lever L in the arrow direction. 3. Hold the Middle Transport Path with one hand and remove the jammed bill. © 2022 Hyosung TNS. All rights reserved. Operator Manual...
  • Page 51 5. After removing the jammed bill, close the Customer Service Module and Upper Unit in the reverse order of above. (Refer to “Closing the Customer Service Module” & “Closing the Upper Unit”) © 2022 Hyosung TNS. All rights reserved. Operator Manual...

  • Page 52: Case 7: Remove Jam From Center Transport Path (Lower) Of Lower Unit

    Case 8: Remove Jam from Center Transport Path (Upper) of Lower Unit 1. In case of the Center Transport Path (Upper), turn the Knob B counterclockwise and remove the jammed bill. © 2022 Hyosung TNS. All rights reserved. Operator Manual...

  • Page 53: Case 9: Remove Jam From Center Transport Path (Upper) Of Lower Unit

    1. Separate the High-Capacity Cassette from BMD Frame. (Refer to “RJC Cassette” of “How to replenish the cassette with bills”) 2. Press the Lever C to release lock and remove the jammed bill. © 2022 Hyosung TNS. All rights reserved. Operator Manual...

  • Page 54: Case 10: Remove Jam From Cassette (Rc11~ Rc14, Rc21~ Rc22, Rjc)

    5. Turn the knob from bottom to top until the jammed bill appears. Then remove the jammed bill. After removing the jammed bill, return the Push-Plate to the original position as shown in picture below. © 2022 Hyosung TNS. All rights reserved. Operator Manual...
  • Page 55 6. Close the cassette door and mount the cassette into the Set Guide. (Refer to “How to replenish the cassette with bills”) 7. Mount the lower unit into BRM36N Frame. (Refer to “Closing Lower Unit”) © 2022 Hyosung TNS. All rights reserved. Operator Manual...

  • Page 56: Notes

    (2) If transit cassette is full during the first step(RC->Transit), the operation will be stopped and notes remains on the path will be stored in overflow/reject cassette. (3) If the cassette is full during the second step(Transit->RC), notes will be stored in overflow/reject cassette. © 2022 Hyosung TNS. All rights reserved. Operator Manual...

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