Page 1 Owner’s manual Hyosung 2700CE...
Page 2 Description of Change March 2010 New Publication Modifying manual name. April 2010 - NH-2700CE → NH-2700 (Front Load) May 2010 Chapter 5, 6 Updating chapter 5. - Adding the descriptions and pictures for TCP/IP (Diagnostics), Optional Function 2, In Service, Site Map, Quick Replenish.
Page 3 NH-2700 Table of Contents 1. Introduction 1.1 About NH-2700 ···································································································1-2 1.2 Features ···············································································································1-2 1.3 What is in this Manual ·························································································1-3 2. Precautions for Safety 2.1 Overview ··············································································································2-2 2.2 Description of Precaution Symbols ···································································2-3 3. Hardware Specifications 3.1 Dimensions ··········································································································3-2 3.2 Component Locations ························································································3-3 3.3 LCD &...
Page 4 NH-2700 5.5 Report ··················································································5-27 5.6 Diagnostics ··················································································5-35 5.7 Customer Setup ··················································································5-46 5.8 System Setup ··················································································5-90 5.9 Host Setup ················································································5-107 5.10 Transaction Setup ················································································5-128 5.11 System Setup ················································································5-131 5.12 Host Setup ················································································5-132 5.13 Transaction Setup ················································································5-135 6. Appendix A. Bill Conditions ············································································6-2 B.
Page 5 NH-2700 1. Introduction Chapter 1. Introduction...
Page 6 NH-2700 1. Introduction 1. Introduction 1.1 About the NH-2700 The NH-2700 is designed to meet the everyday demands of immediate cash needs for individuals with a compact size to fit in virtually any place. This Automated Teller Machine (ATM) is connected to a network processor to verify accounts and any other inquires through the insertion of a customer’s card.
Page 7 NH-2700 1. Introduction 1.3 What is in this manual This NH-2700 Automated Teller Machine Manual contains all information needed for normal operational use. This manual contains Unit Specifications, ATM Opening & Closing Procedures, Operator Functions, Customer Transactions, Error Recovery and etc. Some of the information in this manual may differ according to the network processor to be connected.
Page 8 NH-2700 2. Precautions for Safety Chapter 2. Precautions for Safety...
Page 9 NH-2700 2. Precautions for Safety 2. Precautions for Safety 2.1 Overview Common Precaution for Safety Precautions outlined this manual provide information on safe and proper handling of the product. Non-compliance of the precautions may result in injury or damage to the product. This precaution symbol with sample term tells you safety warnings during equipment handlings.
Page 10 NH-2700 2. Precautions for Safety 2.2 Description of Precaution Symbols Symbol Description Electrical Shock • Do not remove cover. Only a maintenance engineer is allowed to open the cover. • Do not touch. You may receive electric shock. • Make sure to turn off the power when servicing the equipment. High Temperature •...
Page 11 NH-2700 2. Precautions for Safety Symbol Description Unplug the Equipment • Stop using the equipment immediately if it smokes, emits an unusual smell, makes abnormal sounds, or if liquids or other foreign materials enter the equipment. • If the above-mentioned abnormalities occur, immediately turn off the power, unplug the equipment and contact the service center.
Page 12 NH-2700 3. Hardware Specifications Chapter 3. Hardware Specifications 3- 1...
Page 13 NH-2700 3. Hardware Specifications 3. Hardware Specifications 3.1 Dimensions NOTE: All the units in the dimension is mm and the unit in the parenthesis is inch. Fig. 3.1 NH-2700 Dimension 3- 2...
Page 14 NH-2700 3. Hardware Specifications 3.2 Component Locations Front View 4x2 NDC Function Key Customer Display (Default) 10.2” IR Touch (Option) Dip Type Magnetic Receipt Printer Slot Card Reader Encrypted PIN Pad Fig. 3.2 (a) Component Location (Front) 3- 3...
Page 15 NH-2700 3. Hardware Specifications Internal View Receipt Printer Main Controller & Customer Display Magnetic Card Reader Power Supply Cash Dispenser Reject Bin Cash Cassette Vault Door Fig. 3.2 (b) Component Location (Inside) 3- 4...
Page 16 NH-2700 3. Hardware Specifications 3.3 LCD & Customer Keypad Fig. 3.3 LCD & Customer Keypad Screen Size : 10.2 ″ Wide TFT LCD Resolution : 1024 × 600 pixels 4 x 2 Function Keys (Default) 10.2” IR Touch (Option) Keypad 10 Alphanumeric ,3,4, ENTER, CLEAR, CANCEL, BLANK Keypads 3- 5...
Page 17 NH-2700 3. Hardware Specifications 3.4 Cash Dispenser Unit Cash Dispenser with 1 cassette Cash Dispenser with 3 cassettes (Option) Fig.3.4 Cash Dispenser Basic Specification Capacity of 1,000 new notes 40 notes/1 transaction Capacity of 2,000/6,000(3CSTx2,000) new notes (optional) Reject bin with capacity of 200 notes Note by note reject 3- 6...
Page 18 NH-2700 3. Hardware Specifications 3.5 Receipt Printer Fig. 3.5 Receipt Printer Basic Specification Thermal line printing Thermal Roll Paper Black Mark Paper Support See Appendix : RECEIPT PAPER SEPECIFICATIONS 3- 7...
Page 19 NH-2700 3. Hardware Specifications 3.6 Magnetic Card Reader Fig. 3.6 Magnetic Card Reader Basic Specification Dip type Card Reader EMV IC DIP Option ISO 1, 2 Read See Appendix : MAGNETIC CARD SPECIFICATIONS 3- 8...
Page 20 NH-2700 3. Hardware Specifications 3.7 Main Control Board Fig. 3.7 Main Controller Basic Specification S5PC100 834 MHz (ARM Cortex-A8) CPU SDRAM (256MB), Flash Memory (256 MB) Operating system : Windows CE 6.0 Serial ports : 8 Ports Communication : Modem & TCP/IP Selectable 3- 9...
Page 21 NH-2700 3. Hardware Specifications 3.8 Operating Environment Power Requirements 100W Free Voltage (90~264VAC) Power Connections The NH-2700 ATM must be connected to a dedicated power circuit. This circuit must consist of LINE, NEUTRAL and GROUND leads connected directly to the power circuit breaker panel. This circuit cannot be shared with any other equipment.
Page 22 NH-2700 4. Operating Instructions Chapter 4. Operating Instructions 4 - 1...
Page 23 NH-2700 4. Operating Instructions 4. Operating Instructions 4.1 Opening and Closing the Door 4.1.1 How to open the security door 1) Turn the security cover key clockwise to open the security cover. 2) Unlock the dial lock referring to “4.1.2 How to open the dial lock”.
Page 24 NH-2700 4. Operating Instructions 4.1.2 How to open the dial lock Make sure that this lock would be set 50-25-50 as factory default setting. 1) Turn to the counterclockwise for more than four times and set to “50.” 2) Turn to the clockwise and stop at “25” at the third times. 3) Turn to the counterclockwise and stop at “50”...
Page 25 NH-2700 4. Operating Instructions 4.1.3 How to set the new password For example, let's assume that you would like to set the following number (10-50-70) 1) Open the safe door as described in the above. 2) To close the mechanical lock, turn the handle to clockwise with the door opening 3) Turn to the counterclockwise for more than four times and set to “50”...
Page 26 NH-2700 4. Operating Instructions Fig.4.4 Fig.4.5 7) Turn to the counterclockwise more than four times and position at left scale indicator to “10” (target number to change). 8) Turn to the clockwise for three times and position the scale to “50” (target number to change). 9) Turn to the counterclockwise for two times and position the scale to “70”...
Page 27 NH-2700 4. Operating Instructions NOTE: Do not use number 25 – 35 as the last password number. Fig.4.8 10) When password setting is completed, turn the change bar counterclockwise and remove it from the safe as shown in the Fig.4.9. Fig.4.9 Fig.4.10 11) When password setting is completed, try to turn the dial more than a couple of...
Page 28 NH-2700 4. Operating Instructions 4.1.4 Opening and Closing the Front Panel 1) Insert the Front Panel key and turn it clockwise. 2) Please pull the Front Panel outward. 3) Use the reverse order of above description to close the Front panel. 4 - 7...
Page 29 NH-2700 4. Operating Instructions Option A : Electronic Lock A.1 How to open the electronic lock Enter password electronic combination lock. (Default setting value : 123456) 2) Turn the electronic lock to the 90 degree clockwise as shown in left picture 3) Then turn the handle clockwise and open the safe door.
Page 30 NH-2700 4. Operating Instructions Option B. Cencon Lock 1) Insert the key into the lock and turn it clockwise to open the front bezel. 2) Turn the Dial left (CCW) until the letters "EC” (Enter Combination) appear on the LCD 3) Enter the factory combination of 50-25-50 by sequentially pressing those six buttons.
Page 31 NH-2700 4. Operating Instructions 4) When the combination has been correctly entered, the LCD will read :OPr” meaning “Open right.” 5) Turn the Dial right (CW) until it stops. The lock’s bolt is now retracted and the lock is open. 6) Turn the handle left (CCW) and open the door.
Page 32 NH-2700 4. Operating Instructions 4.2 Replenishing the Cash Cassette ) Open the Security Cover and Door. (Please see 4.1. Opening and Closing the Door.) 2) With one hand holding the cash cassette handle and the other hand supporting the cash cassette from the bottom, pull it out carefully.
Page 33 NH-2700 4. Operating Instructions NOTE: 1. Fan the notes so that the notes do not stick together. 2. Remove all notes with holes or notes that are torn. 3. Unfold the folded notes. 4. Place the notes correctly. Refer to below figure. ) After replenishing the cash cassette, release the cash plate from the cash plate latch and allow it gradually to take up its position behind...
Page 34 NH-2700 4. Operating Instructions 4.3 Emptying the Reject Bin 1) Open the reject bin cover. 2) Remove the notes in the reject bin and close the reject bin cover. [PRECAUTION!] Don’t recycle any bill in reject box into cassette. Doing so will cause not only the same reject problem, but other unexpected problems such as note jams on cash dispenser 4 - 13...
Page 35 NH-2700 4. Operating Instructions 4.4 How to Clear Jam 1) Turn power off first. Pull the rail on the bottom of the cash dispenser outward. 2) Move the belt in order to move jammed note into a well removed position 3) Take out the jammed note carefully.
Page 36 NH-2700 4. Operating Instructions Option A. Cash Dispenser with 3 Cassettes A.1 Replenishing the Cash Cassette 1) With one hand holding the cassette handle and the other hand supporting the cash cassette from bottom, pull it up and out carefully. 2) Place the cash cassette on a flat level platform and turn the cassette key clockwise to unlock the cassette cover.
Page 37 NH-2700 4. Operating Instructions 4) Replenish the cassette (Take note as below) [PRECAUTION!] Don’t replenish more cash than recommended capacity. means that should replenished less than 2,000 bills per cassette for new bills. Make sure that Cash Low Bracket in cassette will not be extruded outside cassette after replenishing cash.
Page 38 NH-2700 4. Operating Instructions 6) Close the cassette cover and turn the cassette counterclockwise until it is locked. Remove the key when it is locked. 7) With one hand holding the cassette handle and the other hand supporting the cassette from the bottom, place the cassette carefully on the set guide of the CDU and push it in until it is locked in place.
Page 39 NH-2700 4. Operating Instructions Emptying the Reject Bin 1) Insert the reject box key, turn it clockwise. 2) Open the lid of reject box. 3) Take bills from the reject box and close the box with key. [PRECAUTION!] Don’t recycle any bill in reject box into cassette.
Page 40 NH-2700 4. Operating Instructions A.3 How to Clear Notes Jam 1) Turn power off first and pull the rail of CDU outward while pressing the green button on the CDU. 2) Turn the pulley located in left upper in order to move jammed note into a well removed position.
Page 41 NH-2700 4. Operating Instructions 4) Remove the cash cassettes to check whether there is any jammed note inside of CDU body. If so, remove the jammed note from it. [WARNING!] If the belt is detached from the Roller, the lifespan of the belt can be dramatically reduced which can result in breakage.
Page 42 NH-2700 4. Operating Instructions 4.5 Loading the Receipt Paper 1) Open the Front Panel with key and pull this outward completely with hands. (Please see the Chapter 4.1.2) 2) Prepare the new paper roll. Please see the NOTE described below 3) Remove the roll guide by carefully pulling it off.
Page 43 NH-2700 4. Operating Instructions Roll Guide 4) Add the receipt paper into the rod and then insert the roll guide tightly again to fix it. 5) The shiny side of the paper should be faced up to be printed properly and the metallic tension guide should be surrounded with paper to reduce the tension during feeding.
Page 44 NH-2700 4. Operating Instructions NOTE: THE BASIC MECHANISM OF RECEIPT PRINTER 4 - 23...
Page 45 NH-2700 4. Operating Instructions 4.6 How to Clear a Receipt Jam 1) Open the Front Panel with key and pull this outward completely with hands. To remove a jammed paper inside transport path, press down the green button to release the lower roller assembly.
Page 46 NH-2700 5. Operator Function Chapter 5. Operator Function 5- 1...
Page 47 NH-2700 5. Operator Function 5.1 BASIC SYSTEM OPERATION 5.1.1 PASSWORD FOR ENTERING SUPERVISOR MODE Location of Function Key on ATM – Main Screen on SPL of Rear Type Machine – To enter Supervisor mode press the ENTER, CLEAR, CANCEL, 1, 2 and 3 keys in order. (In case of Rear Type Machine, press the IN SUPERVISOR button) The default password is “555555”(6 digits).
Page 48 NH-2700 5. Operator Function If the correct password is entered, the OPERATOR FUCNTION menu will be displayed. Pressing CLEAR key erases the entered number and pressing CANCEL key goes to in-service-mode. Depending on authority, there are three kinds of default password like below table. Authority Default Password OPERATOR...
Page 49 NH-2700 5. Operator Function ▪Authorities for each Mode Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 1ST CST 2ND CST ADD CASH 3RD CST 4TH CST APPLY SETTLEMENT DAY TOTAL TRIAL DAY TOTAL CASSETTE TOTAL TRIAL CASSETTE TOTAL CLEAR JOURNAL CLEAR TRANS.
Page 50 NH-2700 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 MOVE LAST PRINT THIS SEARCH ERROR CODE SW VERSION PRINT ALL SETUP PRINT ERROR CLEAR SUMMARY PREV NEXT REJECT PRINT ANALYSIS CLEAR INITIALIZE RECEIPT PRINTER CASH DISPENSER MODEM (DIAL UP) TCP/IP...
Page 51 NH-2700 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 RECEIPT HEADER RECEIPT TAIL RECEIPT ADDRESS & PHONE NUMBER EXTENDED BIN PREV LIST NEXT BIN LIST EDIT DELETE DELETE ALL MOD 10 CHECK EN/DISABLE EN/DISABLE BALANCE AT CONTINUE START EN/DISABLE...
Page 52 NH-2700 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 EPP FLICKER ON EN/DISABLE EN/DISABLE SCREEN 1 PREVIEW EN/DISABLE SCREEN 2 PREVIEW EN/DISABLE SCREEN 3 CHANGE PREVIEW BACKGROUND EN/DISABLE SCREEN 4 SERVICES PREVIEW EN/DISABLE SCREEN 5 PREVIEW EN/DISABLE SCREEN 6...
Page 53 NH-2700 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 COUPON4 COUPON5 COUPON6 OPTION COUPON1 ENHANCED COUPON2 COUPON COUPON3 COUPON4 COUPON5 COUPON6 TIMER EN/DISABLE SCREEN 1 PREVIEW EN/DISABLE SCREEN 2 PREVIEW EN/DISABLE WELCOME SCREEN 3 PREVIEW ADVERTISEMENT EN/DISABLE SCREEN 4...
Page 54 NH-2700 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 STATUS MONITORING EN/DISABLE STANDARD3 COMMUNICATION OPTION HEADER COMMUNICATION CRC EN/DISABLE DIALUP COMMUNICATION TCP/IP GENERAL EOT OPTIONAL NO EOT EOT/ENQ OPTION REQUIRED NO ENQ REQUIRED STANDARD 1 SELECT MESSAGE STANDARD 2...
Page 55 NH-2700 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 MINUTE APPLY SPEAKER VOLUME DOWN IP ADDRESS SUBNET MASK TERMINAL IP GATEWAY (TCP/IP) DHCP EN/DISABLE DEFAULT LANGUAGE ENGLISH LANGUAGE EN/DISABLE EN/DISABLE SPANISH EN/DISABLE FRENCH EN/DISABLE OPERATOR PASSWORD CHANGE SERVICE...
Page 56 NH-2700 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 CASSETTE VOLUME EXECUTE SOFTWARE UPDATE REBOOT BACKUP ALL JOURNAL TO USB BACKUP FROM JOURNAL BY DATE TO USB SEARCH SYSTEM BACKUP LOG TO CONTROL CLEAR ALL CLEAR SETTING CLEAR JOURNAL CLEAR NVRAM...
Page 57 NH-2700 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 MAC KEY PART A MAC KEY PART A SERIAL NUMBER TELEPHONE HOST PHONE 1 NUMBER HOST PHONE 2 (DIAL UP) URL EN/DISABLE HOST ADDRESS 1 HOST ADDRESS PORT NUMBER 1 (TCP/IP) HOST ADDRESS 2...
Page 58 NH-2700 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 RMS LISTENING PORT (TCP/IP) RMS PASSWORD ROUTING ID EN/DISABLE TOTAL TYPE AUTO DAY TOTAL HOUR MINUTE DISPENSE LIMIT LB 0 LB 1 LB 2 FAST CASH RB 0 RB 1 TRANSACTION...
Page 59 NH-2700 5. Operator Function 5.1.2 When an Error Occurs When you try to enter Supervisor Mode or go into IN SERVICE MODE from supervisor menu, the screen below will be displayed if there is any ERROR. Press DEVICE INITIALIZE button, if the error is caused by a device so it can be cleared by initializing. Press OPERATOR FUNCTION button, if you have to set up any information to clear the error.
Page 60 NH-2700 5. Operator Function 5.1.3 How to Use KeyPad (Function Key Type) This section explains the basic operation of the KeyPad. [Default KeyPad Character Table Screen] Shift Status NUMBER < ‘ > “ Space UPPER ALPHA Space LOWER The character on the current cursor position on the screen wil be TABLE selected 5- 15...
Page 61 NH-2700 5. Operator Function How to Enter the Character A. The Keypad Character Table will appear on the bottom of the screen in all keypad input screens. B. F1 key gives the option for ALPHA or NUMBER, Table mode. Default is NUMBER. C.
Page 62 NH-2700 5. Operator Function 5.1.4 How to Use KeyPad (Touch Screen Type) You can use this KeyPad in same way as a computer keyboard. [Default KeyPad Character Table Screen] Character Table Q W E R T Y U I O P ABC..
Page 63 NH-2700 5. Operator Function 5.2 SUPERVISOR MENU The following screen below is the main screen of Supervisor mode. Supervisor mode in this machine is largely composed of ATM Status and Function A. ATM Status 1) Machine Kind and Country Code 2) Program version 3) Serial Number 4) Line Type (Dial-up, TCP/IP)
Page 64 NH-2700 5. Operator Function B. Functions 1) IN SERVICE 2) SITE MAP 3) QUICK REPLENISH 4) QUICK CONFIGURATION F1) SETTLEMENT F2) CUSTOMER SETUP F3) JOURNAL F4) SYSTEM SETUP F5) REPORT F6) HOST SETUP F7) DIAGNOSTICS F8) TRANSACTION SETUP In order to move to the in-service mode, press the 1 or CANCEL key in pinpad In order to reset terminal error, press the CLEAR key in pinpad.
Page 65 NH-2700 5. Operator Function C. Field Values CLASS VALUE (eg.) Remarks MACHINE KIND NH-2700/NH-2700 L/NH-2700 T COUNTRY CODE USA, Canada, Mexico, Australia, New Zealand PROGRAM VERSION V06.00.03 LINE TYPE TCP/IP DIAL-UP MESSAGE FORMAT STANDARD1 STANDARD2 STANDARD3 TERMINAL ID NH2700 ERROR CODE [00000(00)] STATUS CST1(Remaining Notes)
Page 66 NH-2700 5. Operator Function CST3(Media Status) MISSING NORMAL EMPTY FULL CST4(Media Status) REJECT REJECT COUNT(CDU) – (0) Card ERROR Pinpad ERROR Cash Dispenser ERROR Receipt Printer ERRPR 5- 21...
Page 67 NH-2700 5. Operator Function 5.3 SETTLEMENT This menu contains ADD CASH, DAY TOTAL, TRIAL DAY TOTAL, CASSETTE TOTAL and TRIAL CASSETTE TOTAL. Please press each button on this menu to go to next screen or to operate the related function. To go back to the previous screen, press the CANCEL key in pinpad 1) ADD CASH : Go to the next screen 2) DAY TOTAL : Do settlement with host.
Page 68 NH-2700 5. Operator Function 5.3.1 ADD CASH By pressing button on this menu, you can select cassette to add note count. (Cassette numbers are designated from top to bottom). Input the note count you want to add and press the ENTER key in the pinpad.
Page 69 NH-2700 5. Operator Function 5.4 JOURNAL This JOURNAL menu contains CLEAR JOURNAL, CLEAR TRANS. SEQUENCE NO., VIEW JOURNAL, PRINT JOURNAL, and PRINT LAST X sub menu. 1) CLEAR JOURNAL : The CLEAR JOURNAL function is used to delete all journal data 2) CLEAR TRANS.
Page 70 NH-2700 5. Operator Function 5.4.1 VIEW JOURNAL You can see the various kinds of journal data by using each field and button. The VIEW function is used to display the Journal data on the customer screen. The Journal record will be displayed on the screen.
Page 71 NH-2700 5. Operator Function 5.4.1.1 SEARCH JOURNAL You can search a specific journal with a journal index and see it if the index is valid. 5.4.2 PRINT LAST X The PRINT LAST X function is used to print out recent journal data. If you want to print recent journal data, enter the count of data you want on JOURNAL main screen and then press ENTER key.
Page 72 NH-2700 5. Operator Function 5.5 REPORT This report menu consists of 5 sub-menus. ERROR CODE, ERROR SUMMARY, SW VERSION, PRINT ALL SETUP and REJECT ANALYSIS. You can print out all information regarding each device as well as system value set up. If you want to go back the previous screen, press the CANCEL key 5- 27...
Page 73 NH-2700 5. Operator Function 5.5.1 ERROR CODE ERROR CODE offers detailed descriptions of error codes and way to deal with the errors on a working ATM machine. PREV/NEXT buttons are to navigate previous and next error codes one by one and PREV 10/NEXT 10 are to do by 10 EA..
Page 74 NH-2700 5. Operator Function 5.5.1.1 SEARCH ERROR CODE You can search a specific error code if that exists. In order to use the function, please input the specific error code in the field and select OK button. If there is no result in database, “INVALID ERROR CODE”...
Page 75 NH-2700 5. Operator Function 5.5.2 SW VERSION This menu shows each software version. Each versions will be displayed. (APPLICATION, CDU EP, CDU SP, SPR EP, SPR SP, MCU EP, MCU SP and etc.) 5- 30...
Page 76 NH-2700 5. Operator Function 5.5.3 PRINT ALL SETUP List [ DIAL – UP] ITEM DESCRIPTION REMARKS DATE CURRENT DATE & TIME MACHINE KIND NH-2700/ NH-2700 L/NH-2700 T COUNTRY HOST PROCESSOR HOST PROTOCOL TYPE NETWORK TYPE DIAL-UP VISA FRAMED OPTION EOT/ENQ OPTION VERSION INFORMATION AP / SP / EP VERSION SYSTEM SETUP...
Page 77 NH-2700 5. Operator Function [ TCP / IP] ITEM DESCRIPTION REMARKS DATE CURRENT DATE & TIME MACHINE KIND NH-2700/ NH-2700 L/NH-2700 T COUNTRY HOST PROCESSOR HOST PROTOCOL TYPE NETWORK TYPE TCP/IP TCP/IP TYPE TCP/IP TYPE SSL MODE SSL OPTION VERSION INFORMATION AP / SP / EP VERSION SYSTEM SETUP CURRENT CASSETTE REJECT...
Page 78 NH-2700 5. Operator Function 5.5.4 ERROR SUMMARY ERROR SUMMARY menu offers a statistics of error codes on an ATM machine. It lists the errors by the number of times they occurred. You can print these errors. PREV/NEXT buttons are to navigate previous and next pages and PRINT button prints all of error code history.
Page 79 NH-2700 5. Operator Function 5.5.5 REJECT ANALYSIS REJECT ANALYSIS menu offers a statistics of note reject on an ATM machine. It lists the rejects by the number of times or note counts they occurred. You can print these rejects. PRINT button prints the reject analysis information. CLEAR button erases the reject analysis information and set START DATE to the present date as well.
Page 80 NH-2700 5. Operator Function 5.6 DIAGNOSTICS This report menu consists of 7 sub-menus. INITIALIZE, RECEIPT PRINTER, CASH DISPENSER, MODEM (or TCP/IP), CARD SCAN, AUXILIARY UNIT and AGING. Please press each button on this menu to go to next screen or to operate the related function. To go back to the previous screen, press the CANCEL key in pinpad [Function Key Type] [Touch Type]...
Page 81 NH-2700 5. Operator Function Changing the TEST COUNT The TEST COUNT means the number of test. If you want to change the test count, press BLANK key or SET button then input the test count and press ENTER key. To delete the test count while inputting, press CLEAR key. To cancel the test while testing, press CANCEL key.
Page 82 NH-2700 5. Operator Function 5.6.1 INITIALIZE The INITIALIZE has the function of resetting each unit of the NH-2700. If an error occurs while executing, the system will stop and display an error code. Confirm the detailed error description in the ERROR CODE of REPORT MENU.
Page 83 NH-2700 5. Operator Function 5.6.4 MODEM The MODEM has the function of testing the modem for any errors. Input the desired PHONE NUMBER, then press ENTER Key for TEST DIAL. This function is used to check the function of the modem dial.
Page 84 NH-2700 5. Operator Function 5.6.4.1 TCP/IP The TCP/IP has the function of testing the TCP/IP for any errors. Input the desired HOST ADDRESS, HOST PORT, SSL OPTION and SSL VERSION, then select CONNECT for line test. This function is used to check the function of the TCP/IP. Accessing the TCP/IP 1) Select DIAGNOSTICS in the OPERATOR FUNCTION.
Page 85 NH-2700 5. Operator Function 5.6.5 CARD SCAN The CARD SCAN has the function of testing the magnetic stripe reader and the card itself. Accessing the CARD SCAN 1) Select DIAGNOSTICS in the OPERATOR FUNCTION. 2) Select CARD SCAN in the DIAGNOSTICS menu. And if the display is ready, please insert and remove the card quickly.
Page 86 NH-2700 5. Operator Function 5.6.6 AUXILIARY UNIT This AUXILIARY UNIT contains SENSOR and FLICKER. Please press each button on this menu to go to the next screen. To go back to the previous screen, press the CANCEL key in pinpad. 5- 41...
Page 87 NH-2700 5. Operator Function 5.6.6.1 SENSOR This SENSOR contains CDU SENSOR and SPR SENSOR. Please press each button on this menu to go to the next screen. To go back to the previous screen, press the CANCEL key in pinpad. The SENSOR has the function of testing if all the sensors are in proper working condition.
Page 88 NH-2700 5. Operator Function 5.6.6.1.1 CDU SENSOR The CDU SENSOR has the function of testing if all the sensors are in proper working condition. The sensors are tested by turning the sensors on and off. If any sensor is normal, the sensor will be displayed as GREEN COLOR.
Page 89 NH-2700 5. Operator Function 5.6.6.1.2 SPR SENSOR The SPR SENSOR has the function of testing if all the sensors are in proper working condition. The sensors are tested by turning the sensors on and off. If any sensor is normal the sensor will be displayed as GREEN COLOR.
Page 90 NH-2700 5. Operator Function 5.6.6.2 FLICKER This FLICKER contains ALL FLICKER SENSOR, EPP FLICKER, CDU FLICKER, SPR FLICKER and MCU FLIKCER. Please press each button on this menu to change test mode ON, OFF or FLICKING. To go back to the previous screen, press the CANCEL key in pinpad. Accessing the SENSOR 1) Select DIAGNOSTICS in the OPERATOR FUNCTION.
Page 91 NH-2700 5. Operator Function 5.7 CUSTOMER SETUP This customer setup menu contains CHANGE MESSAGE, BIN LIST, OPTIONAL FUNCTION1, OPTIONAL FUNCTION2, SURCHARGE MODE, ADVERTISEMENT, STANDARD3 OPTION and SELECT PROCESSOR. Please press each button on this menu to go to the next screen. To go back to the previous screen, press the CANCEL key in pinpad.
Page 92 NH-2700 5. Operator Function 5.7.1. CHANGE MESSAGE CHANGE MESSAGE menu has each of 8 sub menus. The displayed menu depends on which country uses. If you press the WELCOME MESSAGE button, the current display will be changed into the WELCOME MESSAGE. If you press the EXIT MESSAGE button, you can change the message on Exit Screen.
Page 93 NH-2700 5. Operator Function Refer to figure of the Sample Receipt below for the location of the messages. The default receipt format will not include any messages. Spanish transactions will be printed in English. -Location of Messages on Receipt- 5- 48...
Page 94 NH-2700 5. Operator Function 5.7.1.1 WELCOME MESSAGE The WELCOME MESSAGE function is used to edit the welcome text. Please input the welcome message in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays [Function Key Type] [Touch Type] 5- 49...
Page 95 NH-2700 5. Operator Function 5.7.1.2 RECEIPT HEADER The RECEIPT HEADER function is used to edit the message at the header of receipt. Please input the receipt header in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays. [Function Key Type] [Touch Type] 5- 50...
Page 96 NH-2700 5. Operator Function 5.7.1.3 RECEIPT TAIL The RECEIPT TAIL function is used to edit the message at the tail of receipt. Please input the receipt tail in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays. [Function Key Type] [Touch Type] 5- 51...
Page 97 NH-2700 5. Operator Function 5.7.1.4 RECEIPT ADDRESS & PHONE NUMBER The RECEIPT ADDRESS & PHONE NUMBER function is used to edit the message at the address & phone number of receipt. Please input the receipt address & phone number in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!”...
Page 98 NH-2700 5. Operator Function 5.7.2. BIN(Bank Identification Number) LIST The BIN LIST is used to register the bank identification number. When the cardholders make transaction with the given BIN code, ATM doesn’t request any additional fee. However, it is necessary to confirm the connected host because host will decide whether it uses or not You can input and edit it by using such as ADD, DELETE, EDIT, DELETE ALL button.
Page 99 NH-2700 5. Operator Function 5.7.2.1 EXTENDED BIN LIST EXTENDED BIN LIST menu show the BIN LIST. This function support additional 3,000 BIN LIST exclusive of the basic 20 BIN LIST. Use PREV or NEXT button to show BIN LIST before or after. You can change EXTENDED BIN LIST via FILE UPDATE using RMS or USB.
Page 100 NH-2700 5. Operator Function 5.7.3 OPTIONAL FUNCTION1 OPTIONAL FUNCTION1 menu contains MOD 10 CHECK, BALANCE AT START, CHECK CASHING, ACCOUNTS, SELECT RECEIPT and PRE DIALING Please press each button on this menu to go to next screen. To go back to the previous screen, press the CANCEL Key in pinpad NOTE: 1) CHECK CASHING is displayed only if the message format is STANDARD1 2) PRE DIALING is displayed only if Network is Dial up...
Page 101 NH-2700 5. Operator Function 5.7.3.1 MOD 10 CHECK MOD 10 CHECK is to check the card data’s validation. Please press EN/DISABLE button to set up MOD 10 CHECK. 5- 56...
Page 102 NH-2700 5. Operator Function 5.7.3.2 BALANCE AT START If BALANCE AT START is enabled, the screen with which a customer can check his/her balance will be inserted into the normal transaction flow. Please press EN/DISABLE button to set up BALANCE AT START and CONTINUE EN/DISABLE button to set up whether it’ll CONTINUE the TRANSACTION after BALANCE AT START.
Page 103 NH-2700 5. Operator Function 5.7.3.3 CHECK CASHING This function is one of the options of the Value Added Service which exchanges checks for cash. To use the function, you should call technical support. The certification screen will appear if you didn’t certified. [ CERTIFICATION(Function Key Type)] [ CERTIFICATION(Touch Type)] [ After CERTIFICATION]...
Page 104 NH-2700 5. Operator Function 5.7.3.4 ACCOUNTS ACCOUNTS is to set up the accounts which is used on transaction. You can see CHECKING ACCOUNT, SAVINGS ACCOUNT and CREDIT CARD ACCOUNT however, only CREDIT CARD ACCOUNT can be set up. Please press CREDIT CARD EN/DISABLE button to set up CREDIT CARD ACCOUNT. 5- 59...
Page 105 NH-2700 5. Operator Function 5.7.3.5 SELECT RECEIPT If SELECT RECEIPT is ENABLED, the ATM MACHINE will show the screen which a customer can select whether printing the receipt after a transaction or not. Please press EN/DISABLE button to set up SELECT RECEIPT.. If SELECT RECEIPT is DISABLED, the ATM MACHINE will print out the receipt unconditionally.
Page 106 NH-2700 5. Operator Function 5.7.3.6 PRE DIALING PRE DIALING is a function to improve the performance speed of transaction by making a connection to the host server earlier than normal. Please press EN/DISABLE button to set up PRE DIALING and one of three buttons (AFTER CARD, ATER PIN and AFTER ACCOUNT) to determine the time when the ATM MACHINE makes a connection.
Page 107 NH-2700 5. Operator Function 5.7.4 OPTIONAL FUNCTION2 OPTIONAL FUNCTION2 menu contains DEVICE OPTION and SERVICES. To go back to the previous screen, press the CANCEL Key in pinpad 5- 62...
Page 108 NH-2700 5. Operator Function 5.7.4.1 DEVICE OPTION DEVICE OPTION menu contains RECEIPT PAPER LOW SENSOR EN/DISABLE, CST SOUND ON/OFF, EPP FLICKER ON OPTION. Please press each button on this menu to set up items. To go back to the previous screen, press the CANCEL Key in pinpad 5- 63...
Page 109 NH-2700 5. Operator Function 5.7.4.2 SERVICES SERVICES menu contains CHANGE BACKGROUND, WEATHER SERVICE and NOTICE SERVICE. Please press each button on this menu to set up WEATHER and NOTICE SERVICE. Please press CHANGE BACKGROUND button on this menu to go to next screen. To go back to the previous screen, press the CANCEL Key in pinpad 5- 64...
Page 110 NH-2700 5. Operator Function 5.7.4.2.1 CHANGE BACKGROUND CHANGE BACKGROUND function provides SIX different Background screens. Please press EN/DISABLE button on this menu to set up for CHANGE BACKGROUND. To go back to the previous screen, press the CANCEL Key in pinpad [DISABLED] [ENABLED] 5- 65...
Page 111 NH-2700 5. Operator Function 5.7.4.2.1.1 CHANGE BACKGROUND Screen n Please press SCREEN n EN/DISABLE button to set up SCREEN n, PREVIEW button to preview SCREEN n. 5- 66...
Page 112 NH-2700 5. Operator Function 5.7.4.2.2 DEFAULT SCREEN DEFAULT SCREEN function provides SIX different Background screens. You can set up only one screen on the six screens Please press DEFAULT SCREEN n EN/DISABLE button to set up SCREEN n, 5- 67...
Page 113 NH-2700 5. Operator Function 5.7.5. SURCHARGE MODE The SURCHARGE MODE contains the enable/disable of the surcharge warning screen and setting the surcharge amount and surcharge owner. When the SURCHARGE MODE is disabled and also if the swiped card data contains BIN number that was entered during installation, the surcharge warning message will not be displayed.
Page 114 NH-2700 5. Operator Function 5.7.5.1 SURCHARGE OWNER The SURCHARGE OWNER function is used to edit the surcharge owner. Please input the surcharge owner in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays. [Function Key Type] [Touch Type] 5- 69...
Page 115 NH-2700 5. Operator Function 5.7.5.2 SURCHARGE PERCENT The SURCHARGE PERCENT displays which are to set the surcharge percent. 1) EN/DISABLE - Set whether to use PERCENT SURCHARGE MODE. 2) PERCENTAGE - Set PERCENTAGE (%). 3) WARNING MANNER - Set whether to use maximum value or minimum value between PERCENTAGE and SURCHARGE AMOUNT.
Page 116 NH-2700 5. Operator Function 5.7.6. ADVERTISEMENT ADVERTISEMENT function provides COUPON, WELCOIME ADVERTISEMENT and TRANSACTION ADVERTISEMENT. Please press each button on this menu to go to next screen. 5- 71...
Page 117 NH-2700 5. Operator Function 5.7.6.1 COUPON Please press COUPON TYPE button to set up BASIC COUPON or ENHANCED COUPON. If you set the BASIC COUPON and select COUPON SETTING button, BASIC COUPON setting screen will be displayed. BASIC COUPON supports 2line 39column, ENHANCED COUPON supports 16line 39column. If you set the ENHANCED COUPON and select COUPON SETTING button, ENHANCED COUPON setting screen will be displayed.
Page 118 NH-2700 5. Operator Function 5.7.6.1.1 BASIC COUPON SETTING Please press each button on this menu to go to next screen 5.7.6.1.1.2 BASIC COUPON n. Please press BASIC COUPON n EN/DISABLE button to set up BASIC COUPON n, Please press COUPON n TEXT button on this menu to go to next screen 5- 73...
Page 119 NH-2700 5. Operator Function 5.7.6.1.1.3 COUPON n. TEXT The COUPON n TEXT function is used to edit the coupon n text. Please input the welcome message in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays. [Function Key Type] [Touch Type] 5- 74...
Page 120 NH-2700 5. Operator Function 5.7.6.1.2.1 ENHANCED COUPON SETTING Please press CUT OPTION button to set up AFTER RECEIPT or NOT USE, Please press each button on this menu to go to next screen 5.7.6.1.2.2 ENHANCED COUPON n. Please press ENHANCED COUPON n OPTION button to set up NOT USE, ALWAYS and USE TIME. START TIME and END TIME is only used USE TIME option and the range is 00 ~ 23 Please press COUPON n TEXT button on this menu to go to next screen 5- 75...
Page 121 NH-2700 5. Operator Function 5.7.6.1.2.3 ENHANCED COUPON n. TEXT The ENHANCED COUPON n TEXT function is used to edit the coupon n text. Please input the welcome message in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays. [Function Key Type] 5- 76...
Page 122 NH-2700 5. Operator Function [Touch Type] 5- 77...
Page 123 NH-2700 5. Operator Function 5.7.6.2 WELCOME ADVERTISEMENT WELCOME ADVERTISEMENT function provides SIX different screens. If you press the TIMER button, you can change the advertisement display timer and the range is between 5 and 30 in welcome screen. Please press each button on this menu to go to next screen. The welcome advertisement image can be updated by SW Update with JPG format images.
Page 124 NH-2700 5. Operator Function 5.7.6.2.1 SCREEN n. Please press SCREEN n EN/DISABLE button to set up SCREEN n, PREVIEW button to preview SCREEN n. 5- 79...
Page 125 NH-2700 5. Operator Function 5.7.6.3 TRANSACTION ADVERTISEMENT TRANSACTION ADVERTISEMENT function provides SIX different screens. If you press the TIMER button, you can change the advertisement display timer and the range is between 5 and 30 in welcome screen. Please press each button on this menu to go to next screen. The transaction advertisement image can be updated by SW Update with JPG format images.
Page 126 NH-2700 5. Operator Function 5.7.6.3.1 SCREEN n. Please press SCREEN n EN/DISABLE button to set up SCREEN n, 5- 81...
Page 127 NH-2700 5. Operator Function 5.7.7. STANDARD 3 OPTION STANDARD 3 OPTION contains STATUS MONITORING EN/DISABLE, COMMUNICATION HEADER, COMMUNICATION ID and CRC EN/DISABLE. In case of COMMUNICATION HEADER is enabled, CRC EN/DISABLE option can be configured. STANDARD 3 OPTION function is used to get the additional information when Triton message is selected.
Page 128 NH-2700 5. Operator Function 5.7.7.1 COMMUNICATION ID The COMMUNICATION ID function is used to edit the communication id. Please input the communication id in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays. [Function Key Type] [Touch Type] 5- 83...
Page 129 NH-2700 5. Operator Function 5.7.8. SELECT PROCESSOR SELECTHOST menu contains COMMUNICATION, MESSAGE FORMAT, EOT/ENQ OPTION, TCP/IP TYPE and REVERSAL RETRY COUNT NOTE: 1) EOT / ENQ OPTION is displayed only if the Network is Dial up or TCP/IP Type is VISA FRAMED 2) TCP/IP TYPE is displayed only if Network is TCP/IP 5- 84...
Page 130 NH-2700 5. Operator Function 5.7.8.1 COMMUNICATION This is to set up a type of line to communicate with Host. Select DIALUP or TCP/IP. In case of setting up DIALUP, communicate with host using modem. And in case of setting up TCP/IP, communicate with host using LAN.
Page 131 NH-2700 5. Operator Function 5.7.8.2 EOT/ENQ OPTION EOT/ENQ OPTION contains GENERAL, EOT OPTIONAL, NO EOT REQUIRED and NO ENQ REQUIRED functions. You can select one of these options 5- 86...
Page 132 STANDARD3 OPTION button is displayed on the CUSTOMER SETUP Screen. STANDARD 1 is a HYOSUNG message type and STANDARD 2 is a CSP200 message type, STANDARD 3 is Triton 9600 message type and EPS is an extended CSP200 message type.
Page 133 NH-2700 5. Operator Function 5.7.8.4 TCP/IP TYPE In case of supporting TCP/IP, this is providing a function setting up communication flow to use when communicating with host. In this menu, you can change TCP/IP TYPE and can decide whether ‘ENABLE’ or ‘DISABLE’ about SSL OPTION. There are three kind of TCP/IP type in this TCP/IP COMMUNICATION menu (STANDARD TCP/IP, VISA FRAMED TCP/IP, and ACK CONTROLLED TCP/IP).
Page 134 NH-2700 5. Operator Function 5.7.8.5 REVERSAL RETRY COUNT REVERSAL RETRY COUNT function is used to set the try count of reversal transaction. CURRENT REVERSAL RETRY COUNT displays count of current setting value. You can enter the count and then press ENTER (or CONFIRM) if you want to change try count of reversal transaction. (You should ask your DP about count of reversal transaction before change try count.) 5- 89...
Page 135 NH-2700 5. Operator Function 5.8 SYSTEM SETUP This system setup menu contains DATE & TIME, CHANGE PASSWORD, SPEAKER VOLUME, MODEM PARAMETERS, TERMINAL IP, DEVICE SETUP, LANGUAGE EN/DISABLE and SYSTEM CONTROL. Please press each button on this menu to go to next screen. To go back to the previous screen, press the CANCEL key in pinpad.
Page 136 NH-2700 5. Operator Function 5.8.1 DATE & TIME You can set system date and time by pressing YEAR, HOUR, MONTH, MINUTE and DAY button. If you press each menu, the cursor will be positioned and you can change the value. This value is saved by pressing APPLY key, on the other hand, to go back to the previous screen, press the CANCEL key in pinpad.
Page 137 NH-2700 5. Operator Function 5.8.2 SPEAKER VOLUME The SPEAKER VOLUME function is used to set speaker volume by using DOWN and UP buttons. Once the button is pressed, ATM beeps. 5- 92...
Page 138 NH-2700 5. Operator Function 5.8.3 TERMINAL IP TERMINAL IP menu contains DHCP EN/DISABLE, IP ADDRESS, SUBNET MASK, GATEWAY and DNS buttons. If you press DHCP EN/DISABLE button will change DHCP status, ENABLE to DISABLE, or DISABLE to ENABLE. In case of DHCP is disabled, IP ADDRESS, SUBNET MASK, GATEWAY and DNS buttons will be displayed.
Page 139 NH-2700 5. Operator Function 5.8.4 LANGUAGE EN/DISABLE You can select language type to be displayed in screen. There are three types of language ENGLISH, SPANISH, FRENCH. You can change default language pressing DEFAULT LANGUAGE SELECT button. If you press each EN/DISABLE button, one of ENABLE/DISABLE will be changed. NOTE: The Language which is selected as DEFAULT LANGUAGE cannot be changed.
Page 140 NH-2700 5. Operator Function 5.8.5 CHANGE PASSWORD You can change PASSWORD. Depending on authority, there are three passwords OPERATOR PASSWORD, SERVICE PASSWORD and MASTER PASSWORD. 5- 95...
Page 141 NH-2700 5. Operator Function 5.8.5.1 OPERATOR PASSWORD This menu enables you to change current operator password as new one. To change the current password, you should input the proper one in current password field. The factory default value of operator password is "111111". 5- 96...
Page 142 NH-2700 5. Operator Function 5.8.5.2 SERVICE PASSWORD This menu enables you to change current service password as new one. To change the current password, you should input the proper one in current password field. The factory default value of service password is "222222". 5- 97...
Page 143 NH-2700 5. Operator Function 5.8.5.3 MASTER PASSWORD This menu enables you to change current master password as new one. To change the current password, you should input the proper one in current password field. The factory default value of master password is "555555". 5- 98...
Page 144 NH-2700 5. Operator Function 5.8.6 MODEM PARAMETERS This MODEM PARAMETERS menu contains HOST INITIAL STRING, RMS INITIAL STRING and MODEM TEST. 1) INITIAL STRINGs The HOST INITIAL STRING and RMS INITIAL STRING functions are used to edit the modem initial string when the special circumstance is required by a nonstandard modem initial string.
Page 145 NH-2700 5. Operator Function 5.8.6.1 HOST INITIAL STRING The HOST INITIAL STRING function is used to edit the host initial string. Please input the host initial string in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays. [Function Key Type] [Touch Type] 5.8.6.2 RMS INITIAL STRING...
Page 146 NH-2700 5. Operator Function 5.8.7 DEVICE SETUP This DEVICE SETUP menu contains CDU SETUP. Please press the CDU SETUP button on this menu to go to next screen. NOTE: When you change Device Setup Information, contact the service personnel. 5- 101...
Page 147 NH-2700 5. Operator Function 5.8.7.1 CDU SETUP This CDU SETUP menu contains COUNTRY, CDU TYPE, CASSETTE VOLUME and EXECUTE. Please press each button on this menu to operate the related function.. Press the buttons COUNTRY, CDU TYPE and CASSETTE VOLUME. Then the CDU SETUP INFORMATION will be changed.
Page 148 NH-2700 5. Operator Function 5.8.8 SYSTEM CONTROL This SYSTEM CONTROL menu contains SOFTWARE UPDATE, REBOOT, BACKUP ALL JOURNAL TO USB, BACKUP JOURNAL BY DATE TO USB, BACKUP LOG TO USB and CLEAR NVRAM. Please press each button on this menu to go to next screen or to operate the related function.. And if you want to go back to the previous screen, press the CANCEL key.
Page 149 NH-2700 5. Operator Function 5.8.8.1 REBOOT If you press the YES button, the ATM will restart. 5- 104...
Page 150 NH-2700 5. Operator Function 5.8.8.2 BACKUP JOURNAL BY DATE TO USB Input the START DATE and END DATE using FROM and TO buttons. And press the SEARCH button. Then, the journal date between START DATE and END DATE will be sent to USB drive. 5- 105...
Page 151 NH-2700 5. Operator Function 5.8.8.3 CLEAR NVRAM To clear NVRAM on the NH-2700, begin by entering the Operator Function Menu using the Master Password. Then enter SYSTEM SETUP, SYSTEM CONTROL and CLEAR NVRAM in sequence. 1) CLEAR ALL This will delete all programmed parameters and make all setting information (including passwords) to the default settings.
Page 152 NH-2700 5. Operator Function 5.9 HOST SETUP [DIALUP] This host setup menu contains KEY MANAGEMENT, TELEPHONE NUMBER, TERMINAL ID, HEALTH CHECK MESSAGE, REMOTE MONITOR, ROUTING ID and AUTO DAY TOTAL [TCP/IP] This host setup menu contains KEY MANAGEMENT, HOST ADDRESS, TERMINAL ID, HEALTH CHECK MESSAGE, REMOTE MONITOR, ROUTING ID and AUTO DAY TOTAL.
Page 153 NH-2700 5. Operator Function 5.9.1 KEY MANAGEMENT START SCREEN Enter the PASSWORD 1 and PASSWORD 2 to execute KEY MANAGEMENT. (Default PASSWORD 1 is ‘000000’. And default PASSWPRD 2 is ‘000000’ as well) If you enter PASSWORD 1 and PASSWORD 2 correctly, the main screen of KEY MANAGEMENT will be displayed as below.
Page 154 NH-2700 5. Operator Function 5.9.1.1 KEY MODE The KEY MODE can be changed by pressing KEY MODE button. Write down the description here. There are various kinds of KEY MODE. Those are [DES], [TDES], [DUAL MASTER KEY], [MAC], [TDES, MAC], [TDES, TMAC], [UNIQUE KEY, DES], [UNIQUE KEY, TDES] and [UNIQUE KEY, MAC].
Page 155 NH-2700 5. Operator Function 5.9.1.3 CHECK KEY The CHECK KEY function is used to display the check sum of all injected Keys. The key which is displayed as “_______” means it is in empty state. The authorized people can verify the injected key(s) with this menu after key injection. Accessing the CHECK MASTER KEY 1) Select the HOST SETUP in the OPERATOR FUNCTION menu.
Page 156 NH-2700 5. Operator Function 5.9.1.4 EDIT KEY The EDIT KEY function is used to enter the Master Key, Unique Key and Mac Key. .The authorized people by bank or DP will enter the Key(s) with this menu. KEY MODE: [DES], [TDES], [DUAL MASTER KEY] KEY MODE: [MAC], [TDES, MAC], [TDES, TMAC] 5- 111...
Page 157 NH-2700 5. Operator Function KEY MODE: [UNIQUE KEY, DES], [UNIQUE KEY, TDES] KEY MODE: [UNIQUE KEY, MAC] Accessing the EDIT KEY 1) Select the HOST SETUP in the OPERATOR FUNCTION menu. 2) Select the KEY MANAGEMENT in the HOST SETUP menu. 3) Select the EDIT KEY in the KEY MANAGEMENT menu.
Page 158 NH-2700 5. Operator Function A. HOW TO EDIT MASTER KEY 1) Press MASTER KEY PART A button 2) Enter the MASTER KEY INDEX. 3) Enter the MASTER KEY PART A. 4) Verify the MASTER KEY PART A. 5) After inputting the MASTER KEY PART A, the CHECK SUM will be displayed. Press ENTER after confirming the check sum.
Page 159 NH-2700 5. Operator Function B. HOW TO EDIT MAC KEY 1) Press MAC KEY PART A button 2) Enter the MAC KEY INDEX. 3) Enter the MAC KEY PART A. 4) Verify the MAC KEY PART A. 5) After inputting the MAC KEY PART A, the CHECK SUM will be displayed. Press ENTER after confirming the check sum.
Page 160 NH-2700 5. Operator Function 5.9.1.5 SERIAL NUMBER The SERIAL NUMBER function is used to insert the ATM machine number for RMS. Accessing the SET MASTER KEY SERIAL NUMBER 1) Select the HOST SETUP in the OPERATOR FUNCTION menu. 2) Select the KEY MANAGEMENT in the HOST SETUP menu. 3) Select the SERIAL NUMBER in the KEY MANAGEMENT menu.
Page 161 NH-2700 5. Operator Function 5.9.2 TELEPHONE NUMBER (Only Dial-Up) If you press each button on this menu, phone number of host can be input. You can input character, number and special symbol up to 1~20 digits by using '<' or '>'. This function is used to enter the primary phone number and the back-up phone number of the host.
Page 162 NH-2700 5. Operator Function 5.9.3 HOST ADDRESS HOST ADDRESS contains URL EN/DISABLE, HOST ADDRESS 1, PORT NUMBER 1, HOST ADDRESS 2 and PORT NUMBER 2. Press PORT NUMBER 1 and PORT NUMBER 2 buttons, and then the values can be input on this screen.
Page 163 NH-2700 5. Operator Function 5.9.3.1 HOST ADDRESS 1 The HOST ADDRESS 1 function is used to edit the host address 1. Please input the host address 1 in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays. [Function Key Type] [Touch Type] 5.9.3.2 HOST ADDRESS 2...
Page 164 NH-2700 5. Operator Function 5.9.4 TERMINAL ID The TERMINAL ID function is used to edit the terminal id number of ATM. Please input the terminal id in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays. Host will identify ATM by looking at terminal ID. Terminal ID will be included in host message and will be printed on the receipt.
Page 165 NH-2700 5. Operator Function 5.9.5 HEALTH CHECK MESSAGE If you press EN/DISABLE button, either "ENABLE" or "DISABLE" can be selected. ATM sends its status periodically to the host when HOST SEND is set up to “Enable”. The interval is dependent on “SEND INTERVAL”.
Page 166 NH-2700 5. Operator Function 5.9.6 REMOTE MONITOR - Display which is to set the information for using Remote Management System (RMS) 1) RMS EN/DISABLE function is used to connect to the RMS mode to enable or to disable. The default option is “ENABLE”. 2) RMS STATUS SEND EN/DISABLE function is used to send the status message to RMS in enable or in disable.
Page 167 NH-2700 5. Operator Function 5.9.6.1 RMS EN/DISABLE [DIALUP] Display which is to set the RMS RING COUNT for the reception on standby of the ATM. [TCP/IP] Display which is to set the RMS LISTENING PORT for the reception on standby of the ATM. Default port is 5555 [DIALUP] [TCP/IP]...
Page 168 NH-2700 5. Operator Function 5.9.6.2 RMS STATUS SEND EN/DISABLE - Display which is to set the function to transfer STATUS to RMS from the ATM. [DIAL-UP] 1) RMS STATUS SEND - Display whether RMS STATUS SEND function is ENABLE or DISABLE. - Set the value using EN/DISABLE button.
Page 169 NH-2700 5. Operator Function [TCP/IP] 1) RMS STATUS SEND - Display whether RMS STATUS SEND function is enabled or not. - Set the value using EN/DISABLE button. 2) RMS INTERVAL - Display “RMS STATUS SEND” cycle (unit: hours) - Set the value using INTERVAL button. (Input the number from 1 to 24.) 3) URL EN/DISABLE - Display whether to use URL or IP ADDRESS.
Page 170 NH-2700 5. Operator Function 5.9.6.2.1 RMS ADDRESS The RMS ADDRESS function is used to edit the rms address. Please input the rms address in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays [Function Key Type] [Touch Type] 5- 125...
Page 171 NH-2700 5. Operator Function 5.9.7 ROUTING ID The ROUTING ID function is used to edit the Routing ID Number of ATM. Routing ID refers to the Bank ID. This field is contained to STANDARD 1, STANDARD 2 and EPS format. Please input the routing id in the field and select OK button.
Page 172 NH-2700 5. Operator Function 5.9.8 AUTO DAY TOTAL AUTO DAY TOTAL feature allows the ATM to complete a Day Total operation (Without Actually closing out the machine) at a predetermined time each day. This is useful if you are doing accounting of your ATM on a day-to-day basis. Your processor cuts off its transactions each day at a set time.
Page 173 NH-2700 5. Operator Function 5.10 TRANSACTION SETUP This transaction setup menu contains DISPENSE LIMIT, LOW CURRENCY CHECK EN/DISABLE, FAST CASH and DENOMINATION. By pressing each button, you can execute each function or enter each sub menu. To go back to the previous screen, press the CANCEL key in pinpad. 1) DISPENSE LIMIT This function is used to set the maximum amount of notes that can be dispensed per transaction.
Page 174 NH-2700 5. Operator Function 5.10.1 FAST CASH FAST CASH function is used to set the cash amount which is to be displayed on the FAST CASH screen. The maximum amount must be less than the DISPENSE LIMIT. You can set 6 kinds of values which are frequently requested by customer using this function. By using this function, customers withdraw the money more easily.
Page 175 NH-2700 5. Operator Function 5.10.2 DENOMINATION This function is used to set the denomination of note to be set in the cassette. Pressing function key beside menu button selects the cassette to set the denomination of note. Input the note value you want and press the ENTER key in the pinpad.
Page 176 NH-2700 5. Operator Function 5.11 SITE MAP This site map shows the structure of the operator menu tree to aid in searching menu. In case of touch type, if you press each menu SETTLEMENT, JOURNAL, REPORT, DIAGNOSTICS, CUSTOMER SETUP, SYSTEM SETUP, HOST SETUP or TRANSACTION SETUP, then it will enter each sub- menu.
Page 177 NH-2700 5. Operator Function 5.12 QUICK REPLENISH This menu provides convenience for replenishing note at once. This menu consists of DAY TOTAL, CASSETTE TOTAL, ADD CASH and RESULT. If you press YES button, the QUICK REPLENISH will start. 5- 132...
Page 178 NH-2700 5. Operator Function 5.12.1 DAY TOTAL / CASSETTE TOTAL It will perform DAY TOTAL and CASSETTE TOTAL first. 1) DAY TOTAL : Do settlement with host. After settlement, clear transaction information. 2) CASSETTE TOTAL : Clear note count information. 5- 133...
Page 179 NH-2700 5. Operator Function 5.12.2 ADD CASH After performing DAY TOTAL and CASSETTE TOTAL, ADD CASH screen will be shown as below. By pressing button on this menu, you can select cassette to add note count. (Cassette numbers are designated from top to bottom). Input the note count you want to add and press the ENTER key in the pinpad.
Page 180 NH-2700 5. Operator Function 5.13 QUICK CONFIGURATION This menu provides convenience to configure ATM Setup Information at once. This menu consists of NETWORK SETUP, MESSAGE FORMAT SETUP, TERMINAL ID SETUP, PASSWORD SETUP and RESULT CONFIGURATION. 5- 135...
Page 181 NH-2700 5. Operator Function 5.13.1 TCP/IP This chapter shows how to configure for TCP/IP Setup Information. 5.13.1.1 COMMUNICATION This is to set up a type of line to communicate with Host. Select TCP/IP. In case of setting up TCP/IP, communicate with host using LAN. 5- 136...
Page 182 NH-2700 5. Operator Function 5.13.1.2 TCP/IP TYPE In case of supporting TCP/IP, this is providing a function setting up communication flow to use when communicating with host. In this menu, you can change TCP/IP TYPE and can decide whether ‘ENABLE’ or ‘DISABLE’ about SSL OPTION. There are three kind of TCP/IP type in this TCP/IP COMMUNICATION menu (STANDARD TCP/IP, VISA FRAMED TCP/IP, and ACK CONTROLLED TCP/IP).
Page 183 NH-2700 5. Operator Function 5.13.1.3 EOT/ENQ OPTION EOT/ENQ OPTION contains GENERAL, EOT OPTIONAL, NO EOT REQUIRED and NO ENQ REQUIRED functions. You can select one of these options. 5.13.1.4 HOST ADDRESS HOST ADDRESS contains URL EN/DISABLE, HOST ADDRESS 1 and PORT NUMBER 1. Press PORT NUMBER 1 button, and then the values can be input on this screen.
Page 184 NH-2700 5. Operator Function 5.13.1.5 TERMINAL DHCP If DHCP value is ENABLE, ATM uses DYNAMIC IP to connect to host. Otherwise, ATM uses STATIC IP. If you configure DHCP value to DISABLE and press NEXT, it goes to TERMINAL IP SETUP Screen.
Page 185 You can select one of message type to communicate with a data processing company or bank in this menu (STANDARD1, STANDARD2, STANDARD3 and EPS). STANDARD 1 is a HYOSUNG message type and STANDARD 2 is a CSP200 message type, STANDARD 3 is Triton 9600 message type and EPS is an extended CSP200 message type.
Page 186 NH-2700 5. Operator Function 5.13.1.8 ROUTING ID The ROUTING ID function is used to edit the Routing ID Number of ATM. Routing ID refers to the Bank ID. This field is contained to STANDARD 1, STANDARD 2 and EPS format. NOTE: When you press NEXT button, it goes to Section No 5.13.1.10.
Page 187 NH-2700 5. Operator Function 5.13.1.9 STANDARD3 OPTION STANDARD 3 OPTION contains STATUS MONITORING EN/DISABLE, COMMUNICATION HEADER, COMMUNICATION ID and CRC EN/DISABLE. In case of COMMUNICATION HEADER is enabled, CRC EN/DISABLE option can be configured. STANDARD 3 OPTION function is used to get the additional information when Triton message is selected.
Page 188 NH-2700 5. Operator Function 5.13.1.10 TERMINAL ID The TERMINAL ID function is used to edit the terminal id number of ATM. Host will identify ATM by looking at terminal ID. Terminal ID will be included in host message and will be printed on the receipt.
Page 189 NH-2700 5. Operator Function 5.13.1.12 RESULT After performing QUICK CONFIGURATION, the result will be shown as below. 5- 144...
Page 190 NH-2700 5. Operator Function 5.13.2 DIAL UP This chapter shows how to configure for DIALUP Setup Information. 5.13.2.1 COMMUNICATION This is to set up a type of line to communicate with Host. Select DIALUP. In case of setting up DIALUP, communicate with host using modem. 5.13.2.2 EOT/ENQ OPTION EOT/ENQ OPTION contains GENERAL, EOT OPTIONAL, NO EOT REQUIRED and NO ENQ REQUIRED functions.
Page 191 You can select one of message type to communicate with a data processing company or bank in this menu (STANDARD1, STANDARD2, STANDARD3 and EPS). STANDARD 1 is a HYOSUNG message type and STANDARD 2 is a CSP200 message type, STANDARD 3 is Triton 9600 message type and EPS is an extended CSP200 message type.
Page 192 NH-2700 5. Operator Function 5.13.2.5 ROUTING ID The ROUTING ID function is used to edit the Routing ID Number of ATM. Routing ID refers to the Bank ID. This field is contained to STANDARD 1, STANDARD 2 and EPS format. NOTE: When you press NEXT button, it goes to Section No 5.13.2.7.
Page 193 NH-2700 5. Operator Function 5.13.2.6 STANDARD3 OPTION STANDARD 3 OPTION contains STATUS MONITORING EN/DISABLE, COMMUNICATION HEADER, COMMUNICATION ID and CRC EN/DISABLE. In case of COMMUNICATION HEADER is enabled, CRC EN/DISABLE option can be configured. STANDARD 3 OPTION function is used to get the additional information when Triton message is selected.
Page 194 NH-2700 5. Operator Function 5.13.2.7 TERMINAL ID The TERMINAL ID function is used to edit the terminal id number of ATM. Host will identify ATM by looking at terminal ID. Terminal ID will be included in host message and will be printed on the receipt.
Page 195 NH-2700 5. Operator Function 5.13.2.9 RESULT After performing QUICK CONFIGURATION, the result will be shown as below. 5- 150...
Page 196 NH-2700 6. Appendix Chapter 6. Appendix 6- 1...
Page 197 NH-2700 6. Appendix 6. Appendix A. Bill Conditions A.1 Acceptable condition Bill which is very clean and can readily be recognized as a true bill Bill that has sufficient life or sizing to be handled easily Bill which can be manually held straightly when one end is held by a hand and the bill is slightly curved vertically 6- 2...
Page 198 NH-2700 6. Appendix A.2 Unacceptable condition Bill having serious wrinkles, torn or broken section wherein paper fiber is broken and separation begins Wrinkle Wrinkle Torn Torn Broken section Broken Section 6- 3...
Page 199 NH-2700 6. Appendix ● Bill having adequate life or sizing, but stained seriously Stained Bill with holes (Perforated bill) Hole Bill ragged and cannot be held straightly when one end is supported by a hand 20mm 35mm When the bill is held by 20mm and the straightness of the bill is 35mm or less, it cannot be used 6- 4...
Page 200 NH-2700 6. Appendix Bill with cellophane tape, scotch tape, etc Tape Bill with folds Fold Gradually curved bill (bills tied by hand seal, etc) Band seal 6- 5...
Page 201 NH-2700 6. Appendix Bill with folded lines Case 1 Case 2 Case 3 ☞ Bill distortion should not exceed 10 mm 6- 6...
Page 202 NH-2700 6. Appendix B. Receipt Paper Specifications B.1 Applicable Product This purchase specification applies to the receipt paper of NH-2700. B.2 Specification 1) Paper type: Thermal roll paper 2) Print color: Black B.3 Specification of the Receipt Paper 1) Paper type: Thermal roll paper 2) Print color: Black 3) Specification: Paper detects heat.
Page 203 NH-2700 6. Appendix B.4 Roll appearance 79.5± 0.5 (3.1±0.01 inch) Ø180 (7.1 inch, Max) Ø22 (0.9 inch) Ø18 (0.7 inch) - All measurements are in mm. Fig. 6.2 External roll dimension NOTE: 1) Store the paper roll separately to prevent damage to the paper. 2) Do not connect the papers with tape.
Page 204 NH-2700 6. Appendix B.5 Paper Handling Precautions 1) Store it away from high temperature and humidity If the paper is stored in a place where temperature is above 50 ℃ or humidity is above 90% RH, the coloring capability may deteriorate or the paper surface may inflate.
Page 205 NH-2700 6. Appendix C. Magnetic Card Specifications Item ISO Card (Unit : Inch) Length Card Bending Magnetic Stripe Position Fig. 6.3 Magnetic Card Specifications 6- 10...
Page 206 NH-2700 6. Appendix D. Electronic Lock D.1 Cencon Lock Initial Operating Instructions Each lock is shipped from the factory in Shelved Mode, operating on a standard combination (50-25- 50). The “one time only” combination does not function when the lock is in this condition. The correct opening procedure for a new lock is : Turn the Dial left (CCW) until the letters “EC”...
Page 207 NH-2700 6. Appendix 2. EC -> Enter Shelved Mode Combination -> OPr Enter the current Shelved Mode combination (either 50-25-50 or a changed Shelved Mode combination) by sequentially pressing those digits on the lock keypad. The numbers will be displayed on the LCD as they are entered. 3.
Page 208 NH-2700 6. Appendix 10. EnF -> Enter New Combination -> Cnf Select and enter the new combination. “CnF” (confirm new Factory combination) will be displayed 11. Cnf -> Enter New Combination -> POC Enter new combination again to confirm. POC (Pull Out Change key) will be displayed. 12.
Page 209 NH-2700 6. Appendix D.2 Electronic Lock Please operate the lock or change the password only after fully understanding this instruction OPENING THE LOCK 1) Enter valid six (6) digit code at a time. (Factory default password : 123456) 2) The lock will signal a valid code entry with a double signal. 3) Within four (4) seconds, turn handle counterclockwise to the open position.
Page 210 NH-2700 6. Appendix BATTERY LOW WARNING ● Repeated beeping during an opening indicates that the battery is low and needs immediate replacement. ● Uses one (1) 9-Volt Alkaline Battery. LA GARD recommends the use of Duracell™ or Everready™ Alkaline batteries. If battery is depleted and will not allow lock to open, simply follow instructions below.
Page 211 NH-2700 6. Appendix Fig. 6.4 Changing Battery #1 6- 16...
Page 212 NH-2700 6. Appendix Fig. 6.5 Changing Battery #2 6- 17...
Page 213 NH-2700 6. Appendix E. Error Code Table E.1 Receipt Printer Error Code Description Trouble shooting 1106910 LOST SLIP", DEV_SPR 2001000 Receipt paper jam Remove any jammed paper from the printer. 2001200 Receipt printer feed plate open Close the feed plate. 2001300 Out of receipt (Receipt paper empty) Replenish the receipt paper.
Page 214 NH-2700 6. Appendix Error Code Description Trouble shooting Wait the time until the temperature of head 2080200 Receipt printer head overheated adequately slow down and try to initialize Remove jammed paper between printer head and 2080300 Receipt paper jam rollers 1.
Page 215 NH-2700 6. Appendix Error Code Description Trouble shooting 1. Reboot ATM 97922XX DEV_SPR FATALERROR (WARNING) 2. Call your attendant Open lever detected before executing A010100 Close the feed lever. command Printer thermal head overheated while Check the thermal printer head and change if A010200 executing command necessary.
Page 216 NH-2700 6. Appendix E.2 Card Reader Error Code Description Trouble shooting 8217091 Card in card reader Remove card 1101910 LOST CARD", DEV_MCU 9723010 Failed to open device Check the serial port or cable 9723011 Communication error Check the serial port or cable 9723016 Time out to receive data Check the serial port or cable...
Page 217 NH-2700 6. Appendix Check your card D0006 CARD NOT SUPPORTED Check your account D0014 Invalid Card Number D0054 Expire Card Check your card D0057 Transaction not Permitted – Card Check your card 1. Power Off/On IDN0X DIP MCR connection failure 2.
Page 218 NH-2700 6. Appendix E.3 Cash Dispenser Error Code Description Trouble shooting 1102910 LOST WITHDRAW CASH", DEV_CSH 1102920 LOST DEPOSIT CASH", DEV_CSH 1103910 LOST CARD & SLIP", DEV_MCU | DEV_SPR Insert or re-insert the cassette(s). Check cassette 2000100 No cassette sensor. 2000200 Note shortage Replenish the cassette.
Page 219 NH-2700 6. Appendix Error Code Description Trouble shooting Cash Dispenser(CDU) received the undefined 1. Get the trace file and log files in D:\trace 4000000 command from AP software 2. Call your attendant Detecting CS2 / LS3 Dark 1. Remove notes on CS2 / LS3 sensor 4001100 (Front Access Type : Reject box is opened.) 2.
Page 220 NH-2700 6. Appendix Error Code Description Trouble shooting CS1A or CS1B sensor detects note in delivery 1. Remove note from the CDU delivery path. 4002300 path before/after CDU dispenses 2. Clean CS1A and CS1B Detect CS13 after initialization / Detect CS13 40028 before dispensing.
Page 221 NH-2700 6. Appendix Error Code Description Trouble shooting 1. Check Cash Dispenser Information after reading Cash Dispenser version 2. Initialize 4003300 Check sum error (No information is set) 3. Initialize after executing Cash Dispenser Information Set(‘P’) Command 4. Change Cash Dispenser B/D 1.
Page 222 NH-2700 6. Appendix Error Code Description Trouble shooting 1. Check notes in Reject Box 2. Rearrange notes in Cassette 3. Remove dust in CS15AB, CS31AB, CS41AB Error if re-driving is over 5 times 4004100 CS1AB Sensor during separated rejection 4. Check dust existing in CS5 Sensor Guide 5.
Page 223 NH-2700 6. Appendix Error Code Description Trouble shooting 1. Check notes in 1 Cassette 2. Check Sensor(CS6) Poll 3. Check jam in 1 cassette and reload 4004700 1 cassette mis-feed error (Separated rejection) 4. Remove dust in CS1A, CS1B Sensor 5.
Page 224 NH-2700 6. Appendix Error Code Description Trouble shooting Error for the double note detection during 4005300 separation. 1. Initialize after resetting the power Cash Dispenser EP Program Error during 2. Upgrade the Cash Dispenser firmware or 4005400 dispense operation (failed table search) download software again 3.
Page 225 NH-2700 6. Appendix Error Code Description Trouble shooting Something is detected in C31AB sensor before 4006000 dispensing bills from 3rd cassette. Something is detected in C31AB sensor before 4006100 dispensing bills. Bills are remained in CS1AB sensor after 4006200 dispensing bills. Bills are remained in CS31AB sensor after 4006300 dispensing bills...
Page 226 NH-2700 6. Appendix Error Code Description Trouble shooting (DISPENSE) Dispense the notes on the state 40088 of unsupported denomination setting. CS13 sensor detects a bill with hole during 4008F00 dispensing 40090 Decryption Error / Key Error Receive CMD except certification on the status 40091 of non-certification.
Page 227 NH-2700 6. Appendix Error Code Description Trouble shooting 1.Remove a jammed note in 1 Cassette. Cassette Jam during dispense operation 400C100 2.Replace 1 cassette box when multiple errors (1 CST Encoder Error). occur. 1.Remove a jammed note in 2 Cassette. Cassette Jam during dispense operation 400C200 2.Replace 2 cassette box when multiple errors...
Page 228 NH-2700 6. Appendix Error Code Description Trouble shooting Bills are passed on CS12~CS14 sensor - 400D100 Timeout[Jam]. 400D7 DIP Switch Setting Error 1. Remove the jammed notes 400FF00 Bill jam 2. Initialize Cash Dispenser communication failure during 1. Do RESET at Operator Function 4DN0000 sending command to cash dispenser 2.
Page 229 NH-2700 6. Appendix Error Code Description Trouble shooting 1. Reboot ATM In case of not being the status of Cash In 9719300 2. Reinstall software out of End Cash In 3. Replace hard disk drive 9719400 Invalid Cash Unit ID Reconfigure cash dispenser setup data 9719500 Invalid Cash Unit number...
Page 230 NH-2700 6. Appendix Error Code Description Trouble shooting In case partial bills dispensed by dispensing demand when Partial Dispense option is on. 971DX00 ☞ “X” means cassette number. Cash Dispenser communication failure 1. Do RESET at Operator Function 9740000 during COM port open 2.
Page 231 NH-2700 6. Appendix Error Code Description Trouble shooting Cash picking-up fail while cash in cassette #3 1. Check bill jam or no note in cassette #2 9749F00 is enough 2. Check cash dispenser 1. Reboot ATM 97914XX DEV_Cash Dispenser Time over Error Code 2.
Page 232 NH-2700 6. Appendix E.4 Modem Error Code Description Trouble shooting D030000 Modem is not responding Check the modem controller. The target call address has call blocking 1. Check modem cable D030100 enabled. 2. Contact to technician support team 1. Check modem cable D030200 The specified terminal identifier is invalid.
Page 233 NH-2700 6. Appendix E.5 Miscellaneous Error Code Description Trouble shooting 1030100 DEV_PIN (Key data error from host) Contact to host 2000400 Vault door open Close the vault door. Check door switch. Failed to connect communication between SP of Check if communication cable or COM port is not 9701010 PIN and EP of one connected...
Page 234 NH-2700 6. Appendix Error Code Description Trouble shooting 1. Reboot ATM 97221C6 PrintForm() offset is Invalid 2. Call your attendant 1. Reboot ATM 97221C7 Invalid Form (Too many Fields) 2. Call your attendant 1. Reboot ATM 97221D1 Media is not Found 2.
Page 235 NH-2700 6. Appendix Error Code Description Trouble shooting 1. Reboot ATM 97915XX DEV_BRM Time over Error Code 2. Call your attendant 1. Reboot ATM 97916XX DEV_PBM Time over Error Code 2. Call your attendant 1. Reboot ATM 97918XX DEV_PIN Time over Error Code 2.
Page 236 NH-2700 6. Appendix Error Code Description Trouble shooting 1. Reboot ATM 9799908 SCREEN ERROR 2. Call your attendant 1. Check power supply 991@@91 ON TRANSACTION POWER OFF 2. Check backup battery D000100 Error while modem initializing Check the modem connection and the modem test. Check for any CDU error codes and the number of D000200 Reversal transaction failure...
Page 237 NH-2700 6. Appendix Error Code Description Trouble shooting D001900 SYSTEM ERROR Transaction was denied by host Check the transaction from the host and try again. D002000 Surcharge screen should have been displayed Check BIN List D002100 ROUTING LOOKUP PROBLEM Transaction was denied by host D002200 UNABLE TO PROCESS Transaction was denied by host...
Page 238 NH-2700 6. Appendix Error Code Description Trouble shooting Check the transaction from the host and try again. D008300 Can not Verify PIN Try different cards. Check the transaction from the host and try again. D008600 Can not Verify PIN Try different cards. D009100 Bank Unavailable Check the transaction from the host and try again.
Page 239 NH-2700 6. Appendix Error Code Description Trouble shooting D00A100 FS out (after available balance) Check the terminal setting from the host. D00A200 FS out (after surcharge amount) Check the terminal setting from the host. D00A300 FS out (after authorization response text) Check the terminal setting from the host.
Page 240 NH-2700 6. Appendix Error Code Description Trouble shooting D00BB00 Balance amount Error D00BC00 Actual Surcharge Error D00BD00 Sequence Number MISMATCHED D00BF00 BUSINESS DATE Error D00C000 Settlement Error D00C100 Host Mac result error Check the key mode and MAC value D00C200 ATM Mac result error Check the key mode and MAC value D011100...
Page 241 NH-2700 6. Appendix Error Code Description Trouble shooting 1. Check modem and modem cable connection D140600 Disconnected by Congestion 2. Contact telephone company 1. Check modem and modem cable connection D140700 Disconnected by Incompatible 2. Contact telephone company 1. Check modem and modem cable connection D140800 Disconnected by un-known reason 2.
Page 242 NH-2700 6. Appendix Error Code Description Trouble shooting 1. Check modem and modem cable connection D170700 NAK retry error. 2. Contact telephone company 1. Check modem and modem cable connection D170800 Send retry error 2. Contact telephone company D170900 Modem initialize fail Check modem D171000 Modem Comport Failed...
Page 243 NH-2700 6. Appendix Error Code Description Trouble shooting D320400 Get Line ID Failed D320500 Modem Comport Failed D320600 Call Failed D320700 No Answer D320800 Modem Call Other Error D410000 CRC Mismatch Check telephone line connection D410100 No CRC Received Make sure that the host is using CRC DA0xxx0 Host Denial Error Refer to E7.
Page 244 NH-2700 6. Appendix Error Code Description Trouble shooting RMS Phone Number is not inputted in RMS F000E00 Enter RMS phone number. Enable F000F00 Terminal Number is not inputted Enter Terminal number. (required) F001000 Routing ID is not inputted Enter Routing ID. (required) F001100 Master Key Serial Number is not inputted Enter Master key serial number.
Page 245 NH-2700 6. Appendix Error Code Description Trouble shooting POWERAB UPS ABNORMAL Check UPS POWERAC POWER OUT OR AC OFF Check AC power status and environment 1. Check AC power status and environment POWERBA BATTERY LOW 2. Check UPS SDN0100 Service Panel (SPL) communication error Check the cables and connections.
Page 246 NH-2700 6. Appendix E.6 Description for error code organization If an error occurs, you can understand cause of error through error code and help operator to judge situation. Below example is forms and contents for error code “5-40047(00)”. 1. 5 in front “-“ is procedure number, and you can analysis the procedure that an error occurs through that number.
Page 247 NH-2700 6. Appendix F. Installation Guide F.1 Installation Requirements and Necessary Tools Installation condition and space Following conditions should be met before installing equipment. 1) Temperature while operating should be between 41°F - 104°F 2) Relative humidity while operating should be between 25% < RH < 85%, Non-Condensed 3) Avoid locations where intense direct light is reflected off the LCD screen.
Page 248 NH-2700 6. Appendix 45° NOTE: All the unit in the dimension is mm and the unit in the parenthesis is inch. Fig.6.6 Installation space #1 (Plan view) 6- 53...
Page 249 NH-2700 6. Appendix 45° Fig.6.7 Installation space #2 (Side view) Tools required for installation In order to move the machine and place it in a proper location, you should seek the help of professionals trained in moving heavy equipment. Following tools are needed to install the machine. - Wire cutter - Lifter - Screw driver (Flat, Phillips)
Page 250 NH-2700 6. Appendix F.2 How to Install this ATM at Customer Site Unpacking 1 ) Unpack the machine on top of the palette. 2 ) Cut the straps that are fastened around the box with a knife. (refer to Fig. 6.8) (Be careful when cutting the straps.) 3 ) Use an appropriate tool to remove the nails from the palette.
Page 251 NH-2700 6. Appendix Physical Installation To install NH-2700 ATM, perform the following steps. 1) Place the “ Anchor bolts locate sheet ” at the place where the machine is to be installed. (refer to Fig. 6.10) 2) Place the system on a flat surface. Be careful when opening the top or bottom of the machine because it can be off balance 3) Place the Anchor nuts into the ground according to the anchor bolts locate sheet.
Page 252 NH-2700 6. Appendix NOTE: All the unit in the dimension is mm and the unit in the parenthesis is inch. Fig. 6.10 Anchor diagram of NH-2700 ATM 6- 57...
Page 253 1) Verify the power voltage (110/220V) to be used and set the appropriate voltage on the power supply. 2) Verify that the telephone line to be used for the ATM is in proper working order. Hyosung recommends the use of shielded phone line in locations with close proximity to other appliances.
Page 254 NH-2700 6. Appendix F.3 Software Quick Installation Guide Clear NVRAM (1) NVRAM There are many important data in the NVRAM such as journal and configuration data. To clear all of configuration and journal data to the initial status, clear NVRAM after S/W installation. If you upgrade ATM machine operating in the field, you must backup journal and remember configuration information before clearing NVRAM.
Page 255 NH-2700 6. Appendix 2) Select “SYSTEM SETUP” menu 3) Select “SYSTEM CONTROL” menu 6- 60...
Page 256 NH-2700 6. Appendix 4) Select “CLEAR ALL” menu. 5) Confirm and select “Yes” menu. 6) All NVRAM data will be cleared and ATM will be automatically rebooted. 6- 61...
Page 257 NH-2700 6. Appendix F.4 Installation Guide for NH-2700 DIAL-UP INITIAL SETTING (1) DIAL-UP SETTING 1) Input Master password to enter main screen. 2) Select “HOST SETUP” menu. 6- 62...
Page 258 NH-2700 6. Appendix 3) Select “TELEPHONE NUMBER” menu. 4) Be sure to input the telephone numbers both in the HOST PHONE #1 and in the HOST PHONE #2 after selecting “HOST PHONE #1” and “HOST PHONE #2” menu and click ‘ENTER’ on the pinpad. 5) After above procedures, press IN SERVICE button or ‘1’...
Page 259 NH-2700 6. Appendix TCP/IP INITIAL SETTING (1) TCP/IP SETTING 1) Input Master password to enter main screen. 2) Select “CUSTOMER SETUP” menu. 6- 64...
Page 260 NH-2700 6. Appendix 3) Select “SELECT PROCESSOR” menu. 4) Select “COMMUNICATION” menu. 5) Select “TCP/IP” menu and message in the COMMUNICATION box will be changed from DIALUP to TCP/IP. 6) Click ‘CANCEL’ button and SELECT PROCESSOR screen will be back. 6- 65...
Page 261 NH-2700 6. Appendix 7) Select “MESSAGE FORMAT” menu in the SELECT PROCESSOR screen. 8) Select “STANDARD1” menu in the MESSAGE FORMAT screen. Click ‘CANCEL’ button to go SELECT PROCESSOR screen. 6- 66...
Page 262 NH-2700 6. Appendix 9) Select “TCPIP TYPE” menu in the SELECT HOST screen. 10) Set “STANDARD” in the TCP/IP TYPE menu and set DISABLE in the SSL OPTION menu. Click ‘CANCEL’ button to go SELECT PROCESSOR screen. 11) Click ‘CANCEL’ button and CUSTOMER SETUP screen will be shown. Click ‘CANCEL’ button once more to go to the OP MAIN screen.
Page 263 NH-2700 6. Appendix 13) Set “DHCP EN/DISABLE” as DISABLE to activate buttons related with “STATIC IP” 14) Select “IP ADDRESS”, “GATEWAY”, “SUBNET MASK” and “DNS” and set the input values individually. 15) Select “HOST SETUP” menu in the OP MAIN screen. 16) Select “HOST ADDRESS”...
Page 264 NH-2700 6. Appendix 17) Select “URL EN/DISABLE” menu in the HOST ADDRESS screen. 18) Select “HOST ADDRESS 1”, “PORT NUMBER 1”, “HOST ADDRESS 2”, “PORT NUMBER 2” in the HOST ADDRESS screen and set input values individually. 19) After finishing all setting up, press IN SERVICE button ‘1’ or CANCEL key on the pinpad in the main screen.
Page 265 NH-2700 6. Appendix G. Transaction Screen Flow This chapter shows you the demonstration screen for NH-2700. G.1 TRANSACTION PROCESS (ENGLISH) G.1.1 AP MAIN This is a main AP screen and the customer can start to do transaction by inserting and quickly removing the card on card reader.
Page 266 NH-2700 6. Appendix G.1.3 Enter PIN This screen is to enter PIN of customer's card G.1.4 SELECT TRANSACTION This screen is to select transaction type the customer wants to transact such as withdrawal, balance inquiry and transfer is selected in this screen. [Function Key Type] [Touch Type] 6- 71...
Page 267 NH-2700 6. Appendix G.1.4.1 WITHDRAWAL: FEE NOTICE This screen is to show a customer the information of surcharge. [Function Key Type] [Touch Type] G.1.4.2 WITHDRAWAL: SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she wants to get the receipt or not. [Function Key Type] [Touch Type] 6- 72...
Page 268 NH-2700 6. Appendix G.1.4.3 WITHDRAWAL: SELECT ACCOUNT (Checking, Saving, Credit Card) This screen is to ask a customer where he/she wants to withdraw in checking, saving, credit card [Function Key Type] [Touch Type] 6- 73...
Page 269 NH-2700 6. Appendix G.1.4.4 WITHDRAWAL: SELECT THE AMOUNT OF WITHDRAWAL This screen is to select the amount of withdrawal. If there is not any amount to withdraw, please select the “OTHER” key and can input the amount the customer would like to withdraw. 1) Amount Selection [Function Key Type] [Touch Type]...
Page 270 NH-2700 6. Appendix G.1.4.5 WITHDRAWAL: CONNECTING HOST This screen is to show the customer that the transaction is in progress. 6- 75...
Page 271 NH-2700 6. Appendix G.1.4.6 WITHDRAWAL: DISPENSING MONEY AND TAKE MONEY This screen is to show the customer that his/her request amount is dispensing and to notify the customer to take his/her money. 6- 76...
Page 272 NH-2700 6. Appendix G.1.4.7 WITHDRAWAL: PRINTING TRANSACTION AND TAKE RECEIPT This screen is to show the customer that his/her transaction record is printing and to notify the customer to take his/her receipt. 6- 77...
Page 273 NH-2700 6. Appendix G.1.4.8 WITHDRAWAL: THANK YOU This screen is to show the customer that the transaction has been successfully completed. 6- 78...
Page 274 NH-2700 6. Appendix G.1.4.9 TRANSFER: SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she gets the receipt or not. [Function Key Type] [Touch Type] G.1.4.10 TRANSFER: SELECT ACCOUNT TO TRANSFER FROM This screen is to ask a customer where he/she wants to transfer from; checking, saving, credit card [Function Key Type] [Touch Type] 6- 79...
Page 275 NH-2700 6. Appendix G.1.4.11 TRANSFER: SELECT ACCOUNT TO TRANSFER TO This screen is to ask a customer where he/she wants to transfer to; checking, saving, credit card [Function Key Type] [Touch Type] G.1.4.12 TRANSFER: ENTER TRANSFER AMOUNT This screen is to select the amount of transfer. [Function Key Type] [Touch Type] 6- 80...
Page 276 NH-2700 6. Appendix G.1.4.13 TRANSFER: CONNECTING HOST This screen is to show the customer that the transaction is in progress. 6- 81...
Page 277 NH-2700 6. Appendix G.1.4.14 TRANSFER: PRINTING TRANSACTION AND TAKE RECEIPT This screen is to show the customer that his/her transaction record is printing and to notify the customer to take his/her receipt. 6- 82...
Page 278 NH-2700 6. Appendix G.1.4.15 TRANSFER: THANK YOU This screen is to show the customer that the transaction has been successfully completed. 6- 83...
Page 279 NH-2700 6. Appendix G.1.4.16 INQUIRY: SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she wants to get the receipt or not. [Function Key Type] [Touch Type] G.1.4.17 INQUIRY: SELECT ACCOUNT TO INQUIRE This screen is to ask a customer which account he/she wants to inquire [Function Key Type] [Touch Type] 6- 84...
Page 280 NH-2700 6. Appendix G.1.4.18 INQUIRY: CONNECTING HOST This screen is to show the customer that the transaction is in progress. 6- 85...
Page 281 NH-2700 6. Appendix G.1.4.19 INQUIRY: PRINTING TRANSACTION AND TAKE RECEIPT This screen is to show the customer that his/her transaction record is printing and to notify the customer to take his/her receipt. 6- 86...
Page 282 NH-2700 6. Appendix G.1.4.20 INQUIRY: THANK YOU This screen is to show the customer that the transaction has been successfully completed. 6- 87...
Page 283 NH-2700 6. Appendix G.2 TRANSACTION PROCESS (SPANISH) G.2.1 AP MAIN This is a main AP screen and the customer can start to do transaction by inserting and quickly removing the card on card reader. G.2.2 SELECT LANGUAGE Language a customer would like to use in transaction can be selected in this screen. [Function Key Type] [Touch Type] 6- 88...
Page 284 NH-2700 6. Appendix G.2.3 Enter PIN This screen is to enter PIN of customer's card G.2.4 SELECT TRANSACTION This screen is to select transaction type the customer wants to transact such as withdrawal, balance inquiry and transfer is selected in this screen. [Function Key Type] [Touch Type] 6- 89...
Page 285 NH-2700 6. Appendix G.2.4.1 WITHDRAWAL: FEE NOTICE This screen is to show a customer the information of surcharge. [Function Key Type] [Touch Type] G.2.4.2 WITHDRAWAL: SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she wants to get the receipt or not. [Function Key Type] [Touch Type] 6- 90...
Page 286 NH-2700 6. Appendix G.2.4.3 WITHDRAWAL: SELECT ACCOUNT (Checking, Saving, Credit Card) This screen is to ask a customer where he/she wants to withdraw in checking, saving, credit card [Function Key Type] [Touch Type] 6- 91...
Page 287 NH-2700 6. Appendix G.2.4.4 WITHDRAWAL: SELECT THE AMOUNT OF WITHDRAWAL This screen is to select the amount of withdrawal. If there is not any amount to withdraw, please select the “OTHER” key and can input the amount the customer would like to withdraw. 1) Amount Selection [Function Key Type] [Touch Type]...
Page 288 NH-2700 6. Appendix G.2.4.5 WITHDRAWAL: CONNECTING HOST This screen is to show the customer that the transaction is in progress. 6- 93...
Page 289 NH-2700 6. Appendix G.2.4.6 WITHDRAWAL: DISPENSING MONEY AND TAKE MONEY This screen is to show the customer that his/her request amount is dispensing and to notify the customer to take his/her money. 6- 94...
Page 290 NH-2700 6. Appendix G.2.4.7 WITHDRAWAL: PRINTING TRANSACTION AND TAKE RECEIPT This screen is to show the customer that his/her transaction record is printing and to notify the customer to take his/her receipt. 6- 95...
Page 291 NH-2700 6. Appendix G.2.4.8 WITHDRAWAL: THANK YOU This screen is to show the customer that the transaction has been successfully completed. 6- 96...
Page 292 NH-2700 6. Appendix G.2.4.9 TRANSFER: SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she gets the receipt or not. [Function Key Type] [Touch Type] G.2.4.10 TRANSFER: SELECT ACCOUNT TO TRANSFER FROM This screen is to ask a customer where he/she wants to transfer from; checking, saving, credit card [Function Key Type] [Touch Type] 6- 97...
Page 293 NH-2700 6. Appendix G.2.4.11 TRANSFER: SELECT ACCOUNT TO TRANSFER TO This screen is to ask a customer where he/she wants to transfer to; checking, saving, credit card [Function Key Type] [Touch Type] G.2.4.12 TRANSFER: ENTER TRANSFER AMOUNT This screen is to select the amount of transfer. [Function Key Type] [Touch Type] 6- 98...
Page 294 NH-2700 6. Appendix G.2.4.13 TRANSFER: CONNECTING HOST This screen is to show the customer that the transaction is in progress. 6- 99...
Page 295 NH-2700 6. Appendix G.2.4.14 TRANSFER: PRINTING TRANSACTION AND TAKE RECEIPT This screen is to show the customer that his/her transaction record is printing and to notify the customer to take his/her receipt. 6- 100...
Page 296 NH-2700 6. Appendix G.2.4.15 TRANSFER: THANK YOU This screen is to show the customer that the transaction has been successfully completed. 6- 101...
Page 297 NH-2700 6. Appendix G.2.4.16 INQUIRY: SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she wants to get the receipt or not. [Function Key Type] [Touch Type] G.2.4.17 INQUIRY: SELECT ACCOUNT TO INQUIRE This screen is to ask a customer which account he/she wants to inquire [Function Key Type] [Touch Type] 6- 102...
Page 298 NH-2700 6. Appendix G.2.4.18 INQUIRY: CONNECTING HOST This screen is to show the customer that the transaction is in progress. 6- 103...
Page 299 NH-2700 6. Appendix G.2.4.19 INQUIRY: PRINTING TRANSACTION AND TAKE RECEIPT This screen is to show the customer that his/her transaction record is printing and to notify the customer to take his/her receipt. 6- 104...
Page 300 NH-2700 6. Appendix G.2.4.20 INQUIRY: THANK YOU This screen is to show the customer that the transaction has been successfully completed. 6- 105...
Page 301 NH-2700 6. Appendix G.3 TRANSACTION PROCESS (FRENCH) G.3.1 AP MAIN This is a main AP screen and the customer can start to do transaction by inserting and quickly removing the card on card reader. G.3.2 SELECT LANGUAGE Language a customer would like to use in transaction can be selected in this screen. [Function Key Type] [Touch Type] 6- 106...
Page 302 NH-2700 6. Appendix G.3.3 Enter PIN This screen is to enter PIN of customer's card G.3.4 SELECT TRANSACTION This screen is to select transaction type the customer wants to transact such as withdrawal, balance inquiry and transfer is selected in this screen. [Function Key Type] [Touch Type] 6- 107...
Page 303 NH-2700 6. Appendix G.3.4.1 WITHDRAWAL: FEE NOTICE This screen is to show a customer the information of surcharge. [Function Key Type] [Touch Type] G.3.4.2 WITHDRAWAL: SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she wants to get the receipt or not. [Function Key Type] [Touch Type] 6- 108...
Page 304 NH-2700 6. Appendix G.3.4.3 WITHDRAWAL: SELECT ACCOUNT (Checking, Saving, Credit Card) This screen is to ask a customer where he/she wants to withdraw in checking, saving, credit card [Function Key Type] [Touch Type] 6- 109...
Page 305 NH-2700 6. Appendix G.3.4.4 WITHDRAWAL: SELECT THE AMOUNT OF WITHDRAWAL This screen is to select the amount of withdrawal. If there is not any amount to withdraw, please select the “OTHER” key and can input the amount the customer would like to withdraw. 1) Amount Selection [Function Key Type] [Touch Type]...
Page 306 NH-2700 6. Appendix G.3.4.5 WITHDRAWAL: CONNECTING HOST This screen is to show the customer that the transaction is in progress. 6- 111...
Page 307 NH-2700 6. Appendix G.3.4.6 WITHDRAWAL: DISPENSING MONEY AND TAKE MONEY This screen is to show the customer that his/her request amount is dispensing and to notify the customer to take his/her money. 6- 112...
Page 308 NH-2700 6. Appendix G.3.4.7 WITHDRAWAL: PRINTING TRANSACTION AND TAKE RECEIPT This screen is to show the customer that his/her transaction record is printing and to notify the customer to take his/her receipt. 6- 113...
Page 309 NH-2700 6. Appendix G.3.4.8 WITHDRAWAL: THANK YOU This screen is to show the customer that the transaction has been successfully completed. 6- 114...
Page 310 NH-2700 6. Appendix G.3.4.9 TRANSFER: SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she gets the receipt or not. [Function Key Type] [Touch Type] G.3.4.10 TRANSFER: SELECT ACCOUNT TO TRANSFER FROM This screen is to ask a customer where he/she wants to transfer from; checking, saving, credit card [Function Key Type] [Touch Type] 6- 115...
Page 311 NH-2700 6. Appendix G.3.4.11 TRANSFER: SELECT ACCOUNT TO TRANSFER TO This screen is to ask a customer where he/she wants to transfer to; checking, saving, credit card [Function Key Type] [Touch Type] G.3.4.12 TRANSFER: ENTER TRANSFER AMOUNT This screen is to select the amount of transfer. [Function Key Type] [Touch Type] 6- 116...
Page 312 NH-2700 6. Appendix G.3.4.13 TRANSFER: CONNECTING HOST This screen is to show the customer that the transaction is in progress. 6- 117...
Page 313 NH-2700 6. Appendix G.3.4.14 TRANSFER: PRINTING TRANSACTION AND TAKE RECEIPT This screen is to show the customer that his/her transaction record is printing and to notify the customer to take his/her receipt. 6- 118...
Page 314 NH-2700 6. Appendix G.3.4.15 TRANSFER: THANK YOU This screen is to show the customer that the transaction has been successfully completed. 6- 119...
Page 315 NH-2700 6. Appendix G.3.4.16 INQUIRY: SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she wants to get the receipt or not. [Function Key Type] [Touch Type] G.3.4.17 INQUIRY: SELECT ACCOUNT TO INQUIRE This screen is to ask a customer which account he/she wants to inquire [Function Key Type] [Touch Type] 6- 120...
Page 316 NH-2700 6. Appendix G.3.4.18 INQUIRY: CONNECTING HOST This screen is to show the customer that the transaction is in progress. 6- 121...
Page 317 NH-2700 6. Appendix G.3.4.19 INQUIRY: PRINTING TRANSACTION AND TAKE RECEIPT This screen is to show the customer that his/her transaction record is printing and to notify the customer to take his/her receipt. 6- 122...
Page 318 NH-2700 6. Appendix G.3.4.20 INQUIRY: THANK YOU This screen is to show the customer that the transaction has been successfully completed. 6- 123...
Page 319 NH-2700 6. Appendix H. Supported USB Memory and HUB H.1 USB Memory H.1.1 Supported USB Memory Vendor Modem Model Memory Remarks Sony Corporation Storage Media 512MB (VID:0x054C) (PID:0x0243) SMI Corportation USB Disk 512MB (VID:0x090C) (PID:0x1000) Kingston Data Traveler 512MB (VID:0x0951) (PID:0x1603) USB Mass Storage Device 512MB...
Page 320 NH-2700 6. Appendix H.2 Supported USB HUB Types Vendor Modem Model VID(HUB CHIP Vendor) Macsense UH-Mini4i 0x05E3(Genesys Logics inc) 0x0606 Connectivity INLAND Inland USB2.0 HUB 0x0409(NEC Corporation) 0x005A VAKO USB 2.0 Aluminum 0x05E3(Genesys Logics inc) 0x0606 International Inc I.Connector(PPA PPA Int'l 0x05E3(Genesys Logics inc) 0x0606 4Port HUB)
Page 321 6. Appendix I. Advertisement & Receipt Header image Update Guide I.1 Preparation Software Update function in Nautilus Hyosung’s Windows CE Machine is applicable to update advertisement images. I.1.1 Supported Image Format The following table describe the supporting format of welcome advertisement image...
Page 322 NH-2700 6. Appendix The following table describe the supporting format of receipt header image File Name Max Size Image Size Color File Format (Fixed) (one image) ReceiptHeader.bmp 560 X 120 2bit color 12KB I.1.2 Updating your own UpdateInfo.dat (Optional) Advertisement images are updated using the software update program. While updating program proceeds, a line of message shows up in the main screen.
Page 323 NH-2700 6. Appendix I.1.3 Makeing SW Update media 1) Make “UPDATE” folder in the USB memory drive or the SD Card. 2) Make “NH2700CE” folder in the “UPDATE” folder. 3) Make “PATCH” folder in the “NH2700CE” folder. 4) Copy “UpdateInfo.dat” to under “PATCH” folder. (Optional) 5) Make “ADVERTISEMENT”...
Page 324 6. Appendix The following picture describes the layout of the USB Drive or SD Card. (If you have the master media which get from Nautilus Hyosung, you can see the same layout except “Patch” folder. “Patch” folder is replaced “master” folder.)
Page 325 NH-2700 6. Appendix I.2 Execute updating I.2.1 Software Update Advertisement images can be installed or updated by Software Update tool in supervisor menu. You can update advertisement images by software downloading with MoinView server. Please refer to the MoinView manual for the detail downloading functionality. 1) Press SYSTEM SETUP button.
Page 326 NH-2700 6. Appendix 3) Plug the USB drive in USB slot and press left-top function key, “SOFTWARE UPDATE”. 4) Press left function key, “YES”. When “YES” button is selected, new software in USB drive is transferred to a dedicated directory(ATM) and ATM will start to reboot automatically. 6- 131...
Page 327 NH-2700 6. Appendix I. 2.2 Enable Welcome Advertisement You can enable or disable Welcomoe Advertisement in the supervisor menu. 1) Press CUSTOMER SETUP button 6- 132...
Page 328 NH-2700 6. Appendix 2) Press “ADVERTISEMENT” button 3) Press “WELCOME ADVERTISEMENT” button 6- 133...
Page 329 NH-2700 6. Appendix 4) You can enable or disable Advertisement images to view by pressing “SCREEN” Key. 6- 134...
Page 330 NH-2700 6. Appendix I. 2.3 Enable Transaction Advertisement You can enable or disable Transaction Advertisement in the supervisor menu. 1) Press CUSTOMER SETUP button 6- 135...
Page 331 NH-2700 6. Appendix 2) Press “ADVERTISEMENT” button 3) Press “TRANSACTION ADVERTISEMENT” button 6- 136...
Page 332 NH-2700 6. Appendix 4) You can enable or disable Advertisement images to view by pressing “SCREEN” Key. 6- 137...
Page 333 NH-2700 6. Appendix I.3 Making MoniView update media All supported image format refer to “I.1.1 Supported Image Format” 1) Make “PATCH” folder. 2) Copy “UpdateInfo.dat” to under “PATCH” folder. (Optional) 3) Make “ADVERTISEMENT” folder in the “PATCH” folder. 4) Make “1024_600” folder in “ADVERTISEMENT” folder. 5) Copy all image files to under “ADVERTISEMENT”...
Page 334 NH-2700 6. Appendix The following picture describe the layout of Zip file PATCH.ZIP UpdateInfo.dat ADVERTISEMENT 1024_600 Adv_01.jpg Adv_02.jpg Adv_03.jpg Adv_04.jpg Adv_05.jpg Adv_06.jpg TranAdv_01.jpg TranAdv_02.jpg TranAdv_03.jpg TranAdv_04.jpg TranAdv_05.jpg TranAdv_06.jpg ReceiptHeader.bmp And you can download the “Patch.zip” using MoniView. 6- 139...

HYOSUNG 2700CE Owner's Manual

1 Introduction

2 Precautions for Safety

3 Hardware Specifications

4 Operating Instructions

5 Operator Functions

6 Appendix A. Bill Conditions

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Summary of Contents for HYOSUNG 2700CE

HYOSUNG 2700CE Owner's Manual

1 Introduction

2 Precautions for Safety

3 Hardware Specifications

4 Operating Instructions

5 Operator Functions

6 Appendix A. Bill Conditions

Quick Links

Related Manuals for HYOSUNG 2700CE

Summary of Contents for HYOSUNG 2700CE

Table of Contents