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10.
General
Information
Service center
directory
PRODUCT
INFORM
ATION>
OPERATION
ASSISTANCE" LITERATURE
REQUESTS' DEALER LOCATIONS
DIAL
TOLL
FREE: 1-800-HELP-FAX
Customer
Satisfaction
Center
2F-3,
One
Panasonic
Way,
Secaucus,
NJ
07094
(Headquarters)
201-348-9090 (9:00am-8:00pm Monday-Friday. EST)
AUTHORIZED SERVICENTERS" PARTS
DISTRIBUTOR
LOCATIONS
To
locate
an
independent
authorized sen/icenter or
parts
distributor
in
your
area,
within
the
USA
dial
toll
free
1-800-545-2672,
24
hours a
day,
7 days a week.
PRODUCT
REPAIRS
CALIFORNIA
6550
Katella
Avenue
Cypress,
CA
90630
Phone
(714)
373-7425
Fax
(714)
894-8534
800 Dubuque Avenue
S.
San
Francisco,
CA
94080
Phone
(415)
871-6373
Fax
(415)
871-6840
20201
Sherman
Way
Suite
102
Canoga
Park,
CA
91306
Phone
(818)
709-1775
Fax (818)709-2165
3878
Ruflln
Road
Suite
A
San
Diego,
CA
92123
Phone
(619)
560-9200
Fax (619)560-1831
COLORADO
1640
South
Abilene
Suite
D
Aurora,
CO
60012
Phone
(303)
752-2024
Fax
(303)
752-0610
FLORIDA
3700
North 29th
Avenue
Suite
102
Hollywood,
FL 33020
Phone
(305)
925-2880
Fax
(305)
925-5224
4710 Eisenhower
Boulevard
Suite
A1
Tampa, FL 33634
Phone
(813)
884-4746
Fax (813)886-4564
Factory Servicenters
GEORGIA
8655
Roswell
Road
Suite
100
Atlanta,
GA
30350
Phone
(404)518-6301
Fax
(404)
518-6306
HAWAII
99-859 Iwaiwa
Street
Aiea,
Hawaii
96701
Phone
(808)
488-1996
Fax
(808)
486-4369
ILLINOIS
1703
North Randall
Road
Elgin, IL
60123
"12:3010
4:30,
Mon-Fri"
Phone
(708)
468-5466
Fax
(708)
468-5465
9060
Golf
Road
Niles,
IL
60714
Phone
(708)
299-1700
Fax
(708)
299-1710
MARYLAND
Sulphur Springs
Buarwss
Park
1638
Sulphur Springs
Road
Baltimore,
MD
21227
Phone
(410)
242-2607
Fax
(410)
247-3047
MASSACHUSETTS
60
Glacier
Drive,
Suite
G
Westwood,
MA
02090
Phone
(617)329-4280
Fax
(617)
329-0586
•pick-up/drop-off
only
MICHIGAN
37048
Van
Dyke Avenue
Sterling
Heights.
Ml
48312
Phone
(810)
939-2060
Fax
(810)
939-2638
MINNESOTA
7850-
12th
Avenue
South
Airport
Business Center
Bloomington,
MH
55425
Phone
(612)
854-8624
Fax (612)854-2089
MISSOURI
11982
Dorsett
Road
Maryland
Heights,
MO
63043
Phone
(314)739-5301
Fax
(314)
739-3631
OHIO
2236 Waycross Road
Cincinnati,
OH
45240
Phone
(513)
851-4180
Fax
(513)
851-8443
PENNSYLVANIA
2221 Cabot Boulevard
West
Suite
B
Langhome,
PA
19047
Phone
(215)
741-0661
Fax
(215)
741-0521
Campbelts
Run
Business Center
500
Business Center
Drive
Pittsburgh,
PA
15205
Phone
(412)788-2174
Fax
(412)
788-2176
TENNESSEE
919-8th
Avenue
South
Nashville.
TN
37203
Phone
(615)
244-4434
Fax
(615)
244-6713
TEXAS
7482
Harwin
Drive
Houston,
TX
77036
Phone
(713)
781-1528
Fax
(713)
781-0643
13615 Welch
Road
Suite 101
Farmers
Branch,
TX
75244
Phone
(214)
385-1975
Fax
(214)
960-7626
WASHINGTON
20425-84th
Avenue
South
Kent,
WA
98032
Phone
(206)
872-7922
Fax
(206)
872-0918
Service
in
Puerto Rico
Matsushita
Electric
of
Puerto
Rico,
Inc.
Panasonic
Sales
Company/
Factory Servicenter
Ave.
65 de
Infanteria,
Km.
9.5
San
Gabriel
Industrial
Park
Carolina,
Puerto Rico
00985
Phone
(809)
750-4300
Fax
(809)
768-2910
REPAIR
INQUIRIES
EAST(PCE)
2221 Cabot Boulevard
West
Suite
A
Langhome.
PA
19047
Phone
(215)
741-0676
Fax
(215)
750-6492
Covers:
CT, DE.
ME. MD. MA.
NH.
NJ.
NY, PA.
Rl.
VT.
VA, DC,
WV
Regional
Customer
Care Department
EAST
(ROE)
1225
Northbrook Park
Suite
2-390
Suwance.
GA
301
74
Phone
(404)
338-6860
Fax
(404)
338-6546
Covers:
AL.
FL.
GA.MS.
NC.
SC.TN
CENTRAL
(PCC)
1703
North
Randan Road
Elgin, IL
60123
Phone
(708)
468-5530
Fax
(708)
468-5528
Covers:
AR,
IL.
IN.
lA.
KS, KY,
LA.
Ml,
MN, MO,
NE, ND, OK.
SD.
TX, Wl,
OH
WEST(PCW)
6550
Katella
Avenue
Cypress.
CA
90630
Phone
(714)
373-7440
Fax (714)373-7447
Covers:
AK, AZ, CA.
CO.
ID.
MT. NV.
NM, OR.
UT.
WA. WY.
HI
ACCESSORY PURCHASES
1-800-332-5368 (Consumer
Orders
Only)
Matsushita Services
Company
Box
01
,
545
Tollgate
Road
Suite C,
Elgin,
IL
60123
{8:00am-7:30pm Monday-Thursday; 8:00am-5:00pm
Friday;
9:00am-1 2:30pm
Saturday;
(Visa,
Mastercard, Discover
card.
Check
or
Money
Order)
GST)
(940905)
55
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