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9.
Troubleshooting
and
Maintenance
Error
messages on
the display
If
the
unit
detects
a
problem,
one
of
the
following
messages
will
appear on
the
display.
ERROR MESSAGE
CAUSE AND REMEDY
CHECK COVER
CHECK DOCUMENT
CHECK MEMORY
LIST EMPTY
MECHA ERROR
NO RESPONSE
OUT OP PAPER
PAPER JAMMED
POLLING ERROR
REMOVE DOCUMENT
TRANSMIT ERROR
UNIT OVERHEATED
•The
top
cover
is
open. Close
it
and
try
again.
•The
document
is
not fed
into
the
unit
properly. Re-insert
the
document
and
try
again.
If
misfeeding occurs
frequently,
clean the feeder
rollers
(see
page
51
).
If
the
problem remains
unsolved,
adjust the
feeder
pressure (see
page
51).
•Memory
(phone numbers,
parameters,
etc.)
has been
erased.
Re-program
them.
•No
callers'
data
is
stored
in
the
caller
list.
• Mechanical
error
occurred.
Open
the top
cover
and
re-install
the
recording paper.
Then
press
the
STOP
button
and
close the
cover.
•The
receiving
unit
was
busy
or ran out
of
recording paper.
Try
again.
•Your
unit
ran out
of
recording paper.
Install
a
new
roll
(see
page
6).
•The
recording
paper
is
jammed.
Clear the
jammed
paper
(see
page
50).
•The
other
unit
does
not provide the
polling function.
Check
the other
party.
•The
document
is
jammed.
Remove
the
jammed
document
(see
page
50).
•Attempted
to
transmit
a
document
longer than
600
mm
(23^"). Press
the
STOP
button
and remove
the
document
(see
page
50).
Divide
it
into
two
or
more
sheets
and
try
again.
•Transmission
error
occurred.
Try
again.
•The
unit
is
overheated.
Leave
it
as
is
and
allow
it
to
cool
down.
General
corrective
measures
General
I
cannot
make
and
receive
calls.
—
The power
cord
or
telephone
line
cord
is
not
connected. Confirm
the
connection (see
page
7).
—
The
telephone
line
cord
is
connected
to
the
external
telephone
jack.
Connect
the
cord
to
the
line
jack (see
page
7).
I
cannot
make
calls.
—
The
setting of
the
dialing
mode
is
wrong.
Check
the selector (see
page
7).
The
unit
does
not work.
—
Disconnect
the
unit
from
the
telephone
line
and
connect
to
a
known
working phone.
If
the
known
working
phone
operates
properly,
call
your
service
personnel
to
have
the
unit
repaired.
If
the
known
working
phone does
not
operate
properly,
consult
your telephone
company.
48
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