Troubleshooting; Solving Printing Problems - Dell P1500 Personal Mono Laser Printer User Manual

Troubleshooting

Solving printing problems

Solving basic printer problems
Solving print quality problems
Clearing jams
Calling for service
Solving printing problems
Use the following tables to find solutions for printing problems you encounter. If you cannot fix the problem,
contact Dell at support.dell.com. You may have a printer part that requires cleaning or replacement by a
service technician.
Problem
The media skews or buckles.
The paper sticks together/printer feeds
multiple sheets of paper.
The paper fails to feed from tray 1.
The paper fails to feed from the
optional 250-sheet tray.
What to do
Do not overfill tray 1 or the optional 250-sheet tray (see
media capacities in the
Make sure the paper guides are flush against the edges of
the media.
Remove the paper from tray 1 or the optional 250-sheet
tray and fan the paper.
Do not overfill tray 1 or the optional 250-sheet tray (see
media capacities in the
Remove the paper from tray 1 and fan the paper.
Make sure tray 1 is selected from the printer driver.
Do not overfill the tray.
Make sure the optional 250-sheet tray is selected from the
printer driver.
Make sure the tray is pushed all the way in.
Make sure the metal plate is pressed down before inserting
the tray into the printer.
Media types and sizes table).
Media types and sizes table).