Troubleshooting; Solving Basic Printer Problems; Checking An Unresponsive Printer - Dell W5300 Workgroup Laser Printer User Manual

Troubleshooting

Solving basic printer problems

Checking an unresponsive printer

Solving display problems
Solving printing problems
Solving print quality problems
Solving option problems
Solving network printing problems
Contacting service
The sections in this chapter help you solve problems with the printer, options, or print quality.
Solving basic printer problems
Sometimes printer problems are very easy to solve. When you have a problem, first make sure that:
If a message is displayed on the operator panel, see
The printer power cord is plugged into the printer and a properly grounded electrical outlet.
The printer power switch is on.
The electrical outlet is not turned off by any switch or breaker.
Other electrical equipment plugged into the outlet is working.
All options are properly installed.
If you have checked all of the above and still have a problem, turn the printer power off, wait for about
10 seconds, and then turn the printer power on. This often fixes the problem.
Checking an unresponsive printer
When you have a problem, first make sure that:
The printer power cord is plugged into the printer and a properly grounded electrical outlet.
The printer power switch is on.
The electrical outlet is not turned off by any switch or breaker.
Other electrical equipment plugged into the outlet is working.
Understanding printer messages.