inDepth Basic Setup Guide
Section 2: Programming inDepth
Extension and Agent Group Configuration
Here you can see that Extension Group 2, which is called Customer Service, is associated with an Agent
Group by the same name and, if you were to look at the Agent Group Configuration you would see that this
is Agent Group 1 and contains the relevant agents. There is generally no need to name the extensions as well.
◆ 13
inDepth Quick Setup Guide for the UX5000