Samsung SL-X7600GX Service Manual page 394

4. Troubleshooting
► Error Code
H1-2311 / H1–2312 / H1–2313 / H1–2317 / H1–2318
► Error message
Paper Jam in tray 3. After open the door & remove paper, Close the door
► Symptom
Paper jam has occurred in HCF tray. (Pick up unit connection is defective. / Pickup rollers are defective. / pre feed
sensor is defective.)
► Troubleshooting method
1) Open the HCF Take Away-Cover. Remove the jammed paper.
2) Remove HCF tray. Remove the jammed paper. Close the HCF Take Away-Cover and insert HCF tray.
3) If this jam error occurs frequently, check the rollers below.
a) Remove the HCF tray.
b) Check if the pick up/ reverse/ forward rollers are assembled correctly.
c) If the pick up/ reverse/ forward rollers are worn out or contaminated, replace the defective roller.
4) If pick up/ reverse/ forward rollers have no problem, check the following.
a) Remove the HCF pick up unit. Check if the pre feed sensor cable is connected correctly.
b) Check if the sensor cable on HCF PBA is connected correctly.
c) If the connection is OK, replace the pre feed sensor(0604-001490).
d) Install the HCF pick up unit.
5) If the problem persists after checking step 3~4, check the following :
a) Remove the HCF pick up unit. Check if the sensor and actuator are assembled correctly.
b) When pushing the pickup lever, check if the pick up rollers are down.
c) Replace the HCF pick up unit(JC93-01139A) or defective part.
6) Check the HCF feed motor.
a) Check if the HCF feed motor cable is connected correctly.
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