Motor Failure: #A1-5212. Turn Off Then On. Call For Service If The Problem Persists; Motor Failure: #A1-5213. Turn Off Then On. Call For Service If The Problem Persists - Samsung SL-X7600GX Service Manual

4. Troubleshooting
► Error Code
A1–5212
A1–5213
► Error message

Motor Failure: #A1-5212. Turn off then on. Call for service if the problem persists

Motor Failure: #A1-5213. Turn off then on. Call for service if the problem persists

► Symptom
Yellow toner is not supplied normally.
► Troubleshooting method
• A1–5212 : Toner supply is stopped during operation.
• A1–5213 : Toner is not supplied.
1) Turn the machine off then on. If the problem persists, check the followings
2) Open the front cover. If the yellow toner pipe is blocked, open it.
3) Enter SVC mode. Execute the yellow toner supply motor test.
(Diagnostics > Engine Diagnostics > Engine Test Routines)
a) If the motor is not operational,
i) Check the power(24V). If the power is abnormal, check the SMPS board. If the SMPS board is defective,
replace it.
(Refer to 3.3.9 SMPS board 1 and 2)
ii) If the SMPS board is normal, replace the main board.
(Refer to 3.3.7 Main board)
iii) If the error persists after replacing the main board, replace the yellow toner supply motor.
(Refer to 3.3.8 Toner Supply Drive Unit)
b) If the motor is operational,
i) Check the toner cartridge remains. If necessary, replace the yellow toner cartridge.
ii) If the toner cartridge remains is enough, replace the yellow drum unit.
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