KVH Industries TracPhone V7 User Manual page 54

TracPhone V7 User's Guide
Chapter 4 - Troubleshooting
52
Error Message
ERROR:
MODEM OVERTEMP
ERROR:
CTRL UNIT OVERTEMP
ERROR:
ANTENNA OVERTEMP
ERROR:
MODEM COMM FAILURE
ERROR:
NO LNB POWER
Description
The modem is disabled because
its temperature has risen above
85ºC. Listen for the cooling fan
inside the modem. If you don't
hear the fan, contact a KVH-
certified technician. If you hear
the fan, turn off the system and
allow it to cool down. You might
need to relocate the unit to an area
that provides better ventilation.
The control unit has stopped
supplying antenna and BUC
power because its temperature
has risen above 85ºC. Turn off the
system and allow it to cool down.
You might need to relocate the
unit to an area that provides
better ventilation.
The antenna is disabled because
its temperature has risen above
85ºC. Turn off the system and
allow it to cool down.
The control unit has lost
communications with the modem.
Ensure the modem is powered on
and check the interconnecting
cables. You can also try turning
the modem off, then back on. If
the error persists, contact a KVH-
certified technician.
The antenna's LNB (low noise
block) is not receiving 12-18 VDC
from the modem's "Rx RF" port.
Ensure the modem is turned on
and check the RX RF cable.