KVH Industries TracVision User Manual

Welcome!
Congratulations! You have purchased the most reliable
satellite TV antenna system available today. Refer to
this guide for basic operation and troubleshooting
information. For installation information, refer to the
Installation Guide.
Product Serial Number
TracVision Serial Number
R5, In-motion
R4, Stationary
(use only when parked)
C3, In-motion
TracVision System Diagram
TracVision Antenna
Vehicle/Vessel
AC Power
15 VDC
Switchplate
Power
Data/Power
Supply
MAINTENANCE
RF2 RF1
(Optional)
Grounding
Vehicle/Vessel
Block
AC Ground
Receiver 2 Receiver 1
TV 2 TV 1
2008, KVH Industries, Inc. KVH and TracVision are registered trademarks of KVH Industries, Inc.
©
The unique light-colored dome with dark contrasting base is a registered trademark of KVH Industries, Inc.
DIRECTV is a registered trademark of DIRECTV, Inc.
DISH Network is an official trademark of Echostar Communications Corporation.
ExpressVu is a property of Bell ExpressVu, a wholly owned subsidiary of Bell Satellite Services.
All other trademarks are property of their respective companies.
Basic Operation
Turning On the System
1. Stop your vehicle/vessel in an area with a clear
view of the southern sky, away from any trees
or tall buildings.
2. Turn on your receiver and TV.
Set the switchplate's Power switch to the ON
3.
(l) position.
ON
OFF
MAINTENANCE
4. Wait 1 minute for system startup.
Turning Off the System
o
Set the switchplate's Power switch to the OFF ( )
position.
Product Care
• Periodically wash the exterior of the dome with
fresh water and mild detergent. Avoid harsh
cleansers or volatile solvents (e.g., acetone).
• Do not spray the dome with high-pressure
water.
• If you wish to paint the dome, use only
non-metallic automotive paint without a primer
coat. Metallic paint will impair reception of
satellite signals.
Certified Receivers
The following receivers have been certified by KVH
for use with your TracVision system.
Service HD Non-HD
DIRECTV* H21-200, H20-600 D12, D11, D10
DISH Network 211, 211k 311
ExpressVu 6100 3100
*Tri-Sat AutoSwitch required for KU-band HDTV.
KA-band HDTV is not currently supported.
Switching Satellites
Single-Receiver Setup
Your TracVision system automatically switches
satellites as you change channels using your
receiver's remote control.
HD
DIRECTV
Note: Receivers might take up to 30 seconds to
display video when changing channels, switching
satellites, or switching between HD and non-HD
channels.
Multiple-Receiver Setup
The TracVision system tracks one satellite at a time.
Therefore, switching satellites with the primary
receiver might cause televisions connected to other
receivers to display different programming, no
programming, or an error message. Simply select a
channel carried by the new satellite, or switch back
to the original satellite.
DIRECTV
The TracVision system switches
satellites automatically as you
change channels using the
primary receiver's remote control (the receiver
connected to RF1).
If your TracVision system is equipped with the KVH
Tri-Sat AutoSwitch Kit, any receiver equipped with a
Tri-Sat AutoSwitch can control satellite selection.
DISH Network and ExpressVu
The TracVision system switches
satellites automatically as
N E T W O R K
you change channels using
the primary receiver's remote
control (the receiver connected
to RF1).
Note: The receiver might
briefly display an error message while the antenna
changes satellites.
Troubleshooting
Can the antenna see the satellite?
The antenna requires an unobstructed view of
the southern sky to receive satellite TV signals.
Common causes of blockage include trees,
buildings, bridges, and mountains.
Excessive dirt or moisture on dome?
Dirt buildup or moisture on the dome can reduce
satellite reception. Clean the exterior of the dome
periodically.
Is it raining heavily?
Heavy rain or snow can weaken satellite TV signals.
Reception should improve once the inclement
weather subsides.
Is everything turned on & connected?
Make sure your TV and receiver are both turned on
and set up for the satellite input. Finally, check any
connecting cables to ensure none have come loose.
Have you reset the receiver?
Receivers can sometimes lock up, preventing the
programming from being displayed on the TV. Turn
off and unplug your receiver. Wait one minute, then
plug it back in and turn it on.
Technical Support
If you are experiencing
any operational problems,
call or visit your local
authorized TracVision
dealer or distributor. You
can find an authorized
technician near you by visiting our website at
www.kvh.com/wheretogetservice.
If you need help finding an authorized technician,
please contact KVH Technical Support:
E-mail: techs@kvh.com
Phone: +1 401 847-3327