KVH Industries TracPhone V7 User Manual page 48

TracPhone V7 User's Guide
Chapter 4 - Troubleshooting
Check #5: Are all system components powered on and connected properly?
Check #6: If you can't connect via a wireless network, does a wired
connection work?
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Make sure power is applied to all system components, including the
modem, control unit, switch, and MTA. Also make sure all of the
interconnecting cables are connected tightly.
If you have a wireless network onboard, but you are unable to connect
to the Internet while the TracPhone system is online, connect your
computer directly to the switch via a straight-through (not crossover)
Ethernet cable, then restart your computer. If you can then access the
Internet, there is a problem with your wireless network.