Pentair intellidrive pid10 Owner's Manual page 20

Troubleshooting
Troubleshooting, continued
Fault
Open Transducer
Shorted Transducer
Over Temperature
Excessive Runtime
Internal Fault
Hardware Fault
External Fault
Low Amps
*For additional Troubleshooting information, please visit www.sta-rite.com/resources/images/16455.pdf for
a downloadable guide.
Possible Causes
Intermittent connection
Open Connection
Drive cannot read transducer
signal
Transducer wires crossed
Possible failed transducer
Short in transducer wires
Possible failed transducer
Excessive heating in drive
Leak detected
Application calls for long run
times
Internal voltages are out of
range
Internal hardware failure
The external device detected
fault condition and closed the
I1 or I2 input
Under-sized pump
Low current draw from pump
Thermal protector open in
1-phase motor
Missing motor phase
Solution
Check all transducer wires are securely
connected or for damaged cable insulation.
Check for proper wiring of all transducer
wires and verify cable connector securely
attached to transducer.
Check electrical system for ground loops or
no ground connection.
Check red is in AI+ and black is in AI-.
Check linearity of transducer; see
Troubleshooting Guide for more information.
Check for shorted transducer wire or
damaged insulation.
Check linearity of transducer; see
Troubleshooting Guide for more information.
Check ambient temperature is not above
50°C (122°F).
Check for inoperable or unobstructed fan.
Check vents are not obstructed.
Check for leaks in pipe system.
Extend Excessive Runtime Hours limitation.
Disable Excessive Runtime Fault.
Drive will auto reset and attempt to clear
fault. Fault Reset can be pressed to clear
fault as well. Then try to operate pump. If
fault continues Drive may need replacement.
Fault Reset can be pressed to clear fault.
Then try to operate pump. If fault continues
Drive may need replacement.
Check external device.
Increase Minimum Speed to 35 Hz.
Wait 20 minutes then restart pump.
Check all motor connections at the Drive.
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