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Troubleshooting
Note: If you do not have a replacement cartridge, then see the "Ordering supplies" section of the User's Guide or
visit www.lexmark.com.
Replace unsupported fuser [32.xy]
Remove the fuser, and then install a supported one. For more information, see the instruction sheet that came with
the part.
Replace unsupported imaging unit [32.xy]
Remove the imaging unit, and then install a supported one to clear the message and continue printing. For more
information, see the instruction sheet that came with the supply or see the "Replacing supplies" section of the User's
Guide.
Note: If you do not have a replacement imaging unit, then see the "Ordering supplies" section of the User's Guide or
visit www.lexmark.com.
Restore held jobs?
Try one or more of the following:
•
From the printer control panel, touch Restore to restore all held jobs stored in the printer hard disk.
•
From the printer control panel, touch Do not restore if you do not want to restore any of the print jobs.
Serial option [x] error [54]
Try one or more of the following:
•
From the printer control panel, touch Continue to continue printing.
•
Check that the serial cable is properly connected and is the correct one for the serial port.
•
Check that the serial interface parameters (protocol, baud, parity, and data bits) are set correctly on the printer
and computer.
•
Turn off the printer, and then turn it back on.
Serial port [x] disabled [56]
Try one or more of the following:
•
From the printer control panel, touch Continue to clear the message.
The printer discards any data received through the specified serial port.
•
Make sure Serial Buffer is not set to Disabled.
•
From the printer control panel, set Serial Buffer to Auto in the Serial [x] menu.
Some held jobs were not restored
From the printer control panel, touch Continue to delete the indicated job.
Note: Held jobs that are not restored remain in the printer hard disk and are inaccessible.
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