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Troubleshooting
Chart
Before you call for service, determine the symptoms and make a few simple checks shown below.
Symptoms
Picture
Sound
T
SNOWY PICTURE
N--
MULTIPLE IMAGE
INTERFERENCE
NORMAL PICTURE
NO VIDEO
NO PICTURE
T
NO COLOR
BLUE PICTURE
::':.'." '.':
NO VIDEO
NOISY SOUND
NORMAL SOUND
NOISY SOUND
X
NO SOUND
NOISY SOUND
X
NO SOUND
NORMAL SOUND
X
NO SOUND
NOISY SOUND
SOUND
Check
-
ANTENNA LOCATION AND/OR CONNECTION
-
ANTENNA DIRECTION
AND/OR LOCATION
-
ANTENNA LEAD-IN
WIRE
-
ELECTRICAL
APPLIANCES,
LIGHTS, CARS AND TRUCKS
-
DIATHERMY AND OTHER MEDICAL EQUIPMENT
-
VOLUME CONTROL SEI-I'ING
-
MUTE CONTROL (IF APPLICABLE)
-
TV SPEAKER SWITCH (IF APPLICABLE)
IN OFF OR EXT POSITION
-
TRY ANOTHER CHANNEL
-
TV/ANT-CABLE
TUNING SYSTEM SET TO PROPER SETTING
-
ANTENNA
INPUT MODE INCORRECT
-
CHECK THAT AC POWER LINE IS PLUGGED
INTO AC OUTLET AND
POWER BUTTON IS ON
-
BRIGHTNESS
& AUDIO CONTROLS
SET PROPERLY
-
TRY ANOTHER CHANNEL
-
COLOR CONTROL SETTINGS
-
TRY ANOTHER CHANNEL
-
RECEIVER IN VIDEO MODE WITH NO SIGNAL
-
CHANNEL LOCKOUT
FEATURE ACTIVATED
-
CC (CLOSED CAPTION)
IN TEXT MODE
-
PUT IN CAPTION OFF MODE TO ELIMINATE BLACK BOX
BLACK BOX IN PICTURE
Should this unit turn ON momentarily
and then turn OFF, or fail to operate,
unplug
the AC cord and contact
your
Authorized
Servicer
for repairs.
Power Loss
Prolonged power interruption causes the following features to reset to their factory preset state.
FEATURE
FACTORY PRESET STATE
POWER
OFF
VOLUME
APPROX.-I/3
CHANNEL
CH 03
PROGRAM MEMORY
UNPROGRAMMED
VIDEO MENUS
NORMALIZED
AUDIO MENUS
NORMALIZED
STEREO/SAP/MONO
STEREO
MENU LANGUAGE
ENGLISH
FEATURE
FACTORY PRESET STATE
CLOCK
NOT SET
SLEEP TIMER
NO/OFF
TIMER
NO/OFF
"I'V/ANT-CABLE
CABLE
TVNIDEO
"IV
NOISE REDUCTION
OFF
PIP FEATURES
OFF
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