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Troubleshooting
Chart
Before you call for service, determine the symptoms and make a few simple checks shown below.
Symptoms
Picture
Sound
Check
SNOWY PICTURE
t[
MULTIPLE IMAGE
T
INTERFERENCE
T
i
NORMAL PICTURE
..:':.'..': '._..
NO VIDEO
NO PICTURE
T
NO COLOR
BLUEPIC_URE
BLACKBOXIN
PICTURE
\
NOISY SOUND
<,
NORMAL SOUND
\
NOISY SOUND
NO SOUND
\
NOISY SOUND
X
NO SOUND
<,
NORMAL SOUND
X
NO SOUND
SOUND
-
ANTENNA
LOCATION AND/OR CONNECTION
-
ANTENNA
DIRECTION AND/OR LOCATION
-
ANTENNA
LEAD-IN WIRE
-
ELECTRICAL
APPLIANCES,
LIGHTS, CARS AND TRUCKS
-
DIATHERMY AND OTHER MEDICAL EQUIPMENT
-
VOLUME CONTROL SETTING
-
MUTE CONTROL (IFAPPLICABLE)
-
TRYANOTHER
CHANNEL
-
TV SPEAKERS (IF APPLICABLE)
IN THE OFF MODE
-
TV OR CABLE TUNING MODE SET TO PROPER SETTING
-
ANTENNA INPUT CORRECT (IF APPLICABLE)
-
CHECK THAT AC POWER LINE IS PLUGGED
INTO AC OUTLET
-
BRIGHTNESS
& AUDIO CONTROLS
SET PROPERLY
-
TRY ANOTHER CHANNEL
-
COLOR CONTROL SEFIINGS
-
TRY ANOTHER CHANNEL
-
RECEIVER IN VIDEO MODE WITH NO SIGNAL
-
CC (CLOSED CAPTION)
IN TEXT MODE (IF APPLICABLE)
-
SELECT CAPTION OFF MODE TO ELIMINATE BLACK BOX
I Should this unit turn ON momentarily and then turn OFF, or fail to operate, unplug the AC cord and contact your
Authorized Servicer for repairs.
Power Loss
Prolonged
power interruption causes the following
features to reset to their factory
preset state.
l
FEATURE
FACTORY PRESET STATE
FEATURE
FACTORY PRESET STATE
POWER
OFF
CLOCK
NOT SET
VOLUME
APPROX.-I/3
SLEEPTIMER
NO/OFF
CHANNEL
CH 03
TIMER
NO/OFF
CABLE
PROGRAM MEMORY
TV
VIDEO MENUS
ENGLISH
STEREO/SAP/MONO
UNPROGRAMMED
ANTENNA MODE
NORMALIZED
TVNIDEO
STEREO
TRILINGUAL
MENU
- 39 -
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