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Troubleshooting Chart
Before you call for service, determine the symptoms and make a few simple checks shown below
Symptoms
Picture
Sound
SNOWY PICTURE
I
NOISY SOUND
4
MULTIPLE IMAGE
| NORMAL SOUND
INTERFERENCE
NOISY SOUND
NORMAL PICTURE
NO VIDEO
NO SOUND
NOISY SOUND
NO VIDEO
NOISY SOUND
- ANTENNA LOCATION AND/OR CONNECTION
ANTENNA DIRECTION AND/OR LOCATION
ANTENNA LEAD-IN WIRE
ELECTRICAL APPLIANCES, LIGHTS, CARS AND TRUCKS
DIATHERMY AND OTHER MEDICAL EQUIPMENT
VOLUME CONTROL SETTING
MUTE CONTROL (IF APPLICABLE)
TV SPEAKER SWITCH (IF APPLICABLE) IN OFF OB EXT POSITION
TRY ANOTHER CHANNEL
TV/ANT-CABLE TUNING SYSTEM SET TO PROPER SETTING
ANTENNA INPUT MODE INCORRECT
CHECK THAT AC POWER LINE IS PLUGGED INTO AC OUTLET AND
POWER BUTTON IS ON
BRIGHTNESS AND AUDIO CONTROLS SET PROPERLY
TRY ANOTHER CHANNEL
COLOR CONTROL SETTINGS
TRY ANOTHER CHANNEL
- RECEIVER IN VIDEO MODE WITH NO SIGNAL
- CHANNEL LOCKOUT FEATURE ACTIVATED
CC (CLOSED CAPTION) IN TEXT MODE
PUT IN CAPTION OFF MODE TO ELIMINATE BLACK BOX
BLACK BOX IN
PICTURE
Should this unit turn
ON
momentarily and then turn
OFF,
or fail to operate, unplug the AC cord, and contact your
Authorized Servicer for repairs
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