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TG7100-7102-7103NE(e-da).book Page 25 Wednesday, April 19, 2006 1:09 PM
Problem
I cannot make or receive calls.
The unit does not ring.
The batteries should be charging but
the battery icon does not change.
A busy tone is heard when {C} is
pressed.
Static is heard, sound cuts in and out.
Interference from other electrical units.
Noise is heard during a call.
The handset stops working while being
used.
Pressing {R} does not display/dial
the last number dialled.
The handset beeps intermittently
and/or 7 flashes.
I fully charged the batteries, but 7
still flashes.
Cause & solution
L The AC adaptor or telephone line cord is not connected.
Check the connections.
L If you are using a splitter to connect the unit, remove the
splitter and connect the unit to the wall socket directly. If
the unit operates properly, check the splitter.
L Disconnect the base unit from the telephone line and
connect the line to a known working telephone. If the
working telephone operates properly, contact our service
personnel to have the unit repaired. If the working
telephone does not operate properly, contact your service
provider/telephone company.
L You dialled a call restricted number (side 17).
L The ringer volume is turned off. Adjust the ringer volume
(side 15, 16).
L Clean the charge contacts and charge again (side 9).
L The handset is too far from the base unit. Move closer
and try again.
L Another handset is in use. Wait and try again later.
L Place the handset and the base unit away from other
electrical appliances.
L Move closer to the base unit.
L Your unit is connected to a telephone line with DSL
service. We recommend connecting a filter (contact your
DSL service provider) to the telephone line between the
base unit and the telephone line jack (for Norway and
Sweden only).
L You are using the handset or base unit in an area with
high electrical interference. Place the handset and base
unit away from interference sources, such as antennas
and mobile phones.
L Disconnect the AC adaptor and turn off the handset.
Connect the AC adaptor, turn on the handset and try
again.
L The redialled number was more than 24 digits long.
Redial the number manually.
L Fully charge the batteries (side 9).
L Clean the charge contacts and charge again (side 9).
L It is time to replace the batteries (side 9).
Useful Information
25
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