Bluetooth Troubleshooting - Raymarine E SERIES Installation Instructions Manual

7.11 Bluetooth troubleshooting

Aspects of the installation can cause problems with the data shared between wireless devices. Such
problems, their possible causes and solutions are described here.
Problem
No wireless connection.
No media player control.
Weak or intermittent Bluetooth
signal.
82
Possible causes
Smart Device does not have
a Bluetooth connection
established with the
multifunction display.
Media player device is not
compatible with the Bluetooth
2.1+ EDR power class 1.5
(supported profile: AVRCP 1.0)
or higher.
"Audio Control" is NOT enabled
on the multifunction display.
Interference from other wireless
devices in the vicinity.
Possible solutions
Ensure that Bluetooth is enabled on the MFD.
Ensure that the "Bluetooth" option is enabled on the Smart
Device (available from the phone's Settings / General
menu).
Ensure that the Bluetooth device is paired with the MFD
that you want to use it with.
Check the Bluetooth compatibility with the device
manufacturer. If the device is not Bluetooth 2.1+ EDR
power class 1.5 (supported profile: AVRCP 1.0) compatible
then it is not suitable for wireless use with the multifunction
display.
Enable "Audio Control".
Multiple wireless devices running simultaneously (such
as laptops, phones, and other wireless devices) can
sometimes cause wireless signal conflicts. Temporarily
disable each wireless device in turn until you have
identified the device causing the interference.
a Series / c Series / e Series installation instructions