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Useful Information
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect
the base unit's AC adaptor, then reconnect the base unit's AC adaptor. Remove the
batteries from the handset, and then insert the batteries into the handset again.
General use
Problem
The unit does not work.
I cannot hear a dial tone.
The indicator on the handset
flashes slowly.
*1 KX-TG4391/KX-TG4392
Programmable settings
Problem
While programming, the
handset starts to ring.
44
Cause/solution
L Make sure the batteries are installed correctly
(page 13).
L Fully charge the batteries (page 14).
L Check the connections (page 12).
L Unplug the base unit's AC adaptor to reset the
unit. Reconnect the adaptor and try again.
L The handset has not been registered to the
base unit. Register the handset (page 48).
L The base unit's AC adaptor or telephone line
cord is not connected. Check the connections.
L If you are using a splitter to connect the unit,
remove the splitter and connect the unit to the
wall socket directly. If the unit operates
properly, check the splitter.
L Disconnect the base unit from the telephone
line and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to
have the unit repaired. If the working
telephone does not operate properly, contact
your service provider/telephone company.
L New messages have been recorded. Listen to
the new messages (page 33).
L New voice mail messages have been
recorded. Listen to the new voice mail
messages (page 37).
Cause/solution
L A call is being received. Answer the call and
start again after hanging up.
*1
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