Konica Minolta Bizhub C353P User Manual page 413

Troubleshooting
C353P
Symptom
The staple function cannot
be specified.
Stapling cannot be per-
formed.
The stapling position is not
as expected.
The hole punch function
cannot be specified.
The pages are not
punched.
The hole punch position is
not as expected.
The form is not printed
properly.
The image is not printed
properly.
Paper is not fed from the
specified paper source.
The access number can-
not be specified.
Possible cause
Stapling is not possible if "Paper
Type" is set to "Thick" or "Trans-
parency".
For stapling, an optional finisher
must be installed.
Stapling is not possible if the doc-
ument contains pages of different
sizes.
The orientation setting is not cor-
rect.
Hole punching cannot be specified
if "Booklet" is selected or paper
not compatible with the finisher is
used.
The punch kit must be installed on
optional finisher FS-519 or FS-609.
Printed pages may be fed out with-
out being punched if the paper is
loaded into the paper source with
an incorrect orientation.
The orientation setting is not cor-
rect.
Available computer memory space
is not sufficient.
Available computer memory space
is not sufficient.
Paper will not be fed from the
specified paper source if that pa-
per source is loaded with paper of
a different size or orientation.
To specify access numbers, a HDD
must be added in the Option tab of
the printer driver.
Remedy
Check each setting in the printer
driver.
Install the required optional finisher
and enable it using the printer driv-
er.
Check the document.
Check the stapling position in the
printer driver setup dialog box.
Check each setting in the printer
driver.
Install the required optional finisher
and enable it using the printer driv-
er.
Check the orientation setting.
Check the punch position on the
Layout tab of the printer driver set-
up dialog box.
Simplify the form to reduce the
data size.
Simplify the image to reduce the
data size.
Load the paper source with paper
of the appropriate size and orienta-
tion.
Add a HDD in the Option tab of the
printer driver.
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