Single Slot Usb/Serial Cradle - Motorola MC7090CN User Manual

5 - 6 MC7090CN User Guide

Single Slot USB/Serial Cradle

Troubleshooting the Single Slot USB/Serial Cradle
Table 5-3
Symptom
LEDs do not
light when EDA
or spare
battery is
inserted.
EDA battery is
not charging.
Spare battery
is not charging.
During data
communication
, no data
transmits, or
transmitted
data was
incomplete.
Possible Cause
Cradle is not receiving Ensure the power cable is connected securely to both the cradle
power. and to AC power.
EDA is not seated Remove and re-insert the EDA into the cradle, ensuring it is firmly
firmly in the cradle. seated.
Spare battery is not Remove and re-insert the spare battery into the charging slot,
seated firmly in the ensuring it is firmly seated.
cradle.
EDA was removed Ensure cradle is receiving power. Ensure EDA is seated correctly.
from cradle or cradle Confirm main battery is charging under Start - Settings - System -
was unplugged from Power. The standard capacity battery (1900 mAh) fully charges in
AC power too soon. less than four hours. The extended capacity battery (3800 mAh)
fully charges in less than eight hours.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
The EDA is not fully Remove and re-insert the EDA into the cradle, ensuring it is firmly
seated in the cradle. seated.
Ambient temperature Move the cradle to an area where the ambient temperature is
of the cradle is too between 0
warm.
Battery not fully seated Remove and re-insert the spare battery in the cradle, ensuring it
in charging slot. is firmly seated.
Battery inserted Re-insert the battery so the charging contacts on the battery align
incorrectly. with the contacts on the cradle.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
Ambient temperature Move the cradle to an area where the ambient temperature is
of the cradle is too between 0
warm.
EDA removed from Replace EDA in cradle and retransmit.
cradle during
communications.
Incorrect cable See the system administrator.
configuration.
Communication Perform setup as described in the MC7090CN Integrator Guide.
software is not
installed or configured
properly.
Action
o o
C and 35 C.
o o
C and 35 C.