Trigger Handle - Motorola MC7090CN User Manual

Troubleshooting the Magnetic Stripe Reader (Continued)
Table 5-8
Symptom Possible Cause
EDA battery is EDA was removed
not charging. from MSR or MSR was
unplugged from AC
power too soon.
Battery is faulty.
The EDA is not fully
attached to the MSR.
During data EDA detached from
communication MSR during
, no data communications.
transmits, or
Incorrect cable
transmitted
configuration.
data was
incomplete.
Communication
software is not
installed or configured
properly.

Trigger Handle

Troubleshooting the Trigger Handle
Table 5-9
Problem
Cannot insert EDA in Cleat is not installed on
Trigger Handle. the EDA.
Scan line does not EDA is not attached
appear when trigger is properly to the Trigger
pressed. Handle and is not making
contact with the
connector.
EDA does not contain a
scanning application.
Scanning application is
not active.
Ensure MSR is receiving power. Ensure EDA is attached
correctly. Confirm main battery is charging under Start - Settings -
System - Power. The standard capacity battery (1900 mAh) fully
charges in less than four hours. The extended capacity battery
(3800 mAh) fully charges in less than eight hours.
Verify that other batteries charge properly. If so, replace the faulty
battery.
Detach and re-attach the MSR to the EDA, ensuring it is firmly
connected.
Reattach EDA to MSR and retransmit.
See the system administrator.
Perform setup as described in the MC7090CN Integrator Guide.
Cause
Install the cleat. Refer to the MC7090CN Integrator
Guide.
Remove the EDA from the Trigger Handle and reinsert.
Load a scanning application on the EDA.
Start the scanning application.
Maintenance & Troubleshooting 5 - 11
Action
Solution