Troubleshooting - Kenwood DDX9016S Instruction Manual

REFERENCES
"Cannot play this file.":
• Check whether the file is compatible with this unit.
(Page 79)
"No Navigation":
• No navigation unit is connected.
"Connect failed.":
• The device is paired but the connection has failed.
Connect the paired device. (Page 42)
"Please Wait...":
• The unit is preparing to use the Bluetooth
function. If the message does not disappear, turn
off and turn on the unit, then connect the device
again.
"Voice Recognition is not available.":
• The connected mobile phone does not have a
voice recognition system.
"No Contents":
• No phone book data is contained in the connected
Bluetooth phone.
"Antenna Error":
• The antenna has a short-circuit and the protective
circuit has activated.
• Check the Digital Radio antenna. If a passive aerial
without a booster is used, set antenna power to
"OFF".

Troubleshooting

What appears to be trouble is not always serious.
Check the following points before calling a service
center.
• For operations with the external components,
refer also to the instructions supplied with the
adapters used for the connections (as well as
the instructions supplied with the external
components).
❏ General
No sound comes out of the speakers.
• Adjust the volume to the optimum level.
• Check the cords and connections.
No picture is displayed on the screen.
• Turn on the screen. (Page 8)
The remote controller does not work.
• Replace the battery.
❏ Discs
Recordable/Rewritable discs cannot be played
back.
• Insert a finalized disc.
• Finalize the discs with the component which you
used for recording.
Tracks on the Recordable/Rewritable discs
cannot be skipped.
• Insert a finalized disc.
• Finalize the discs with the component which you
used for recording.
Playback does not start.
• The format of files is not supported by the unit.
No picture appears on the external monitor.
• Connect the video cord correctly.
• Select the correct input on the external monitor.
• Select the appropriate setting for [AV-OUT].
(Page 63)
MPEG1/MPEG2/MPEG4/WMV/H.264/MKV/MP3/
WMA/AAC/WAV/FLAC/Vorbis discs cannot be
played back.
• Record the tracks using a compatible application
on the appropriate discs. (Page 80)
• Add appropriate extension codes to the file
names.
Tracks on the Recordable/Rewritable discs are
not played back as you have intended them to
play.
• Playback order may differ from the one played
back using other players.
ENGLISH 83