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You may save time and money by checking items below before calling for service. List includes common concerns
that are not the result of defective workmanship or materials. If your question is not explained below, contact Amana
Consumer Affairs Department at 800-843-0304.
OPERATION
Appliance not working
NOISE
Frequent cycling off and on of surface
units
Cracking or popping sound
APPEARANCE
Discoloration
Hot sugar or plastic melted to surface
Control knobs
Cooktop trim
Fan cover and
Soap and water, or dishwasher
filter
Grill grate or
griddle accessory
Drip pan,
cartridge pan, or
drip bowls
Heating elements
Glass control
panel and gasket
Power outage
Water spots/marks
Mild soap and water
Soap and water
Dishwasher or
Soap and a non abrasive
scrubbing pad
Soap and water
None
Soap and water
Make sure appliance is plugged in.
Verify that circuit breaker is not tripped.
Replace fuse but do not change fuse capacity.
Normal
Smoothtop burners cycle on and off to maintain proper
heating temperature.
Normal
Wet cooking utensils or possible spillage.
Dirt
Use recommended cleaner to remove dirt
Make sure surface is cool. Put a small amount of white
vinegar on the spot and let sit for a few minutes. Rub with
nonabrasive nylon pad. Wipe off any excess with damp
paper towel.
Allow cooktop to warm slightly. Using a safety scraper,
Spills
gently remove soil. Follow with routine cleaning.
Pull off knobs. Wash gently but do not soak. Dry and return controls to cooktop,
making sure to match flat area on the knob to the flat area on shaft.
Clean cooktop trim with damp cloth and soapy water. If necessary, clean with
nonabrasive cleaners or pads. Dry thoroughly when finished to avoid rusting.
Do not use harsh powders, oven cleaners, scouring pads, or steel wool.
Fan must be off before removing filter cover. Clean filter and cover with damp
cloth and soapy water. To remove grease and dried on soil, soak before
cleaning. Rinse and dry after cleaning. Filter and filter cover can be cleaned in
dishwasher. Always replace filter and cover before operating cooktop.
Clean in the dishwasher or with damp cloth and soapy water. If necessary, clean
with nonabrasive cleaners or pads. Rinse and dry.
Allow cooktop to cool before cleaning. Clean with damp cloth and soapy water.
Rinse and dry thoroughly. For extra dried on soil, soak the drip bowls in warm
soapy water.
Elements do not need to be cleaned. Soil will burn off while cooking
Remove panel and gasket:
1.
Pull knobs off stems to remove.
2.
Lift glass out of control panel.
3.
Lift gasket out of control panel.
4.
Replace gasket and knobs after cleaning.
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