Onkyo TX-SR876 User Manual page 145

Troubleshooting—Continued
• To control an Onkyo component that's not connected
via u, or another manufacturer's component, point
the remote controller at that component. Be sure to
enter the appropriate remote control code first
(page 137).
Can't learn commands from another remote
controller
• When learning commands, make sure that the trans-
mitting ends of both remote controllers are pointing at
each other.
• Are you trying to learn from a remote controller that
cannot be used for learning? Some commands cannot
be learned, especially those that contain several
instructions.
Recording
Can't record
• On your recorder, make sure the correct input is
selected.
• To prevent signal loops and damage to the AV
receiver, input signals are not fed through to outputs
with the same name (e.g., TAPE IN to TAPE OUT or
VCR/DVR IN to VCR/DVR OUT).
• When the Pure Audio listening mode is selected,
video recording is not possible because no video sig-
nals are output. Select another listening mode.
Zone 2/Zone 3
There's no sound
• Only components connected to analog inputs can be
played in Zone 2 and Zone 3.
Music Server and Internet Radio
Can't access the server or Internet radio
• Check the network connection between the AV
receiver and your router or switch.
• Make sure that your modem and router are properly
connected, and make sure they are both turned on.
• Make sure the server is up and running and compatible
with the AV receiver (page 122).
• Check the "Network Settings" (page 128).
Playback stops while listening to music files on
the server
• Make sure your server is compatible with the AV
receiver (page 122).
• If you download or copy large files on your computer,
playback may be interrupted. Try closing any unused
programs, use a more powerful computer, or use a
dedicated server.
• If the server is serving large music files to several net-
worked devices simultaneously, the network may
become overloaded and playback may be interrupted.
Reduce the number of playback devices on the net-
work, upgrade your network, or use a switch instead
of a hub.
Can't connect to the AV receiver from a Web
browser
• If you're using DHCP, your router may not always
allocate the same IP address to the AV receiver, so if
you find that you can't connect to a server or Internet
radio station, recheck the AV receiver's IP address on
Network screen.
• Check the Network settings (page 128).
USB Mass Storage Device Playback
Can't access the music files on a USB device
• Make sure the USB device is plugged in properly.
• The AV receiver supports USB devices that support
the USB mass storage device class. However, play-
back may not be possible with some USB devices
even if they conform to the USB mass storage device
class.
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